Studies in Empathy: A Cleveland Clinic Podcast
Cleveland Clinic Patient ExperienceJoin Cleveland Clinic Patient Experience leaders and a diverse group of guests as we delve into the human(e) experience in healthcare. Thought leaders share insight, anecdotes, and perspectives on empathy as a functional concept for Patient Experience leadership, and also just about everything else we do in healthcare- quality, safety, burnout, and engagement leadership.
| Publishes | Monthly | Episodes | 41 | Founded | 5 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Category | Health & Fitness | |||
Listen to the Podcast
Latest Episodes
How do you keep an entire enterprise operating effectively and efficiently while maintaining empathy and putting patients first? Join host, Steph Bayer, as she sits down with Andi Jacobs, Executive Director of Operations at Cleveland Clinic. In thi... more
Does building a culture of high reliability help caregivers show empathy to patients and to each other? Listen as host Steph Bayer and Cleveland Clinic Associate Chief Safety Officer, Dr. Amrit Gill discuss how empathy is key to building a culture o... more
How can we show empathy towards each other and ourselves? Join host Steph Bayer in a conversation with Rev. Lisa Morrison, Senior Director of Spiritual Care at Cleveland Clinic. Lisa shares what spiritual care means and why it's important, the power ... more
How does high reliability fit into patient experience? In this episode, host Steph Bayer speaks with Chrissy Daniels, Chief Experience Officer at Press Ganey, the world's leading Human Experience platform for healthcare. Chrissy talks about the power... more
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Reviews
- Cleveland Clinic Employee
Hello! I love your podcast! I am trying to further my career at Cleveland clinic especially in the patient experience aspect of it. I just recently received a leadership role on a patient experience committee. I am very excited and I think your podcast will definitely help me with my new leadership role.
Apple Podcasts5Elll beeee
United States4 years ago - Easily relatable
I am Cleveland Clinic caregiver. What I like about this podcast is it something you can relate to it personally and professionally. This podcast really allows you to take a step back and analyze those two things to see if they are really aligned with being a kind and empathetic person. The Chaplin’s story brought me to tears and I appreciate her being vulnerable with us. For future podcast I would love to hear from the perspectives from our Evs workers, hucs , nurses etc.! Excited for future ep... more
Apple Podcasts5shanfranhi15United States5 years ago
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Listeners, engagement and demographics and more for this podcast.
| Listeners per Episode | Gender Skew | Engagement Score | |||
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| Primary Location | Social Media Reach | ||||
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this podcast launched 5 years ago and published 41 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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