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Artwork for Coffee Break: Breaking the Cycle of Bullying in Healthcare, One Cup at a Time

Coffee Break: Breaking the Cycle of Bullying in Healthcare, One Cup at a Time

Healthy Workforce Institute
Bullying In Healthcare
Workplace Bullying
Workplace Culture
Healthcare Leadership
Bullying
Healthcare
Leadership
Nursing
Healthcare Culture
Burnout
Emotional Intelligence
Nursing Leadership
Workplace Violence
Leadership Development
Healthy Work Culture
Bullying and Incivility
Patient Safety
Healthy Workforce Institute
Incivility
Healthy Work Environment

Coffee Break is a podcast for healthcare leaders who have had enough of the bullying; the incivility, the he-said-she-said, and other shenanigans in their departments and want to cultivate a high-performing, respectful, and healthy professional team. In each episode, we provide practical tools and strategies for addressing workplace bullying and incivility, fostering a culture of respect and civil... more

PublishesWeeklyEpisodes143Founded3 years ago
Number of ListenersCategories
Health & FitnessBusiness

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Artwork for Coffee Break: Breaking the Cycle of Bullying in Healthcare, One Cup at a Time

Latest Episodes

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What do you do when employees are glued to their phones during meetings, refuse feedback, or repeatedly communicate with sarcasm and disrespect?

In this episode, Dr. Renee Thompson answers leadership questions about phone use in meetings, self-aware... more

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Human connection in healthcare does not take more time; it takes more intention.

In this episode, Dr. Mary Jo Assi, Associate Chief Nursing Officer and Partner, Strategic Consulting at Press Ganey, discusses the evolving challenges facing healthcare... more

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Recent Guests

Dr. Mary Jo Assi
Associate Chief Nursing Officer at Press Ganey (now part of Qualtrics)
Press Ganey/Qualtrics
Episode: EP. 140: Bringing Human Connection Back to Healthcare
Aine Davern
Deputy Director of Nursing
Our Lady of Lourdes Hospital, Drogheda, Ireland
Episode: Creating a Positive Nursing Work Environment That Improves Retention
Jennylynde Renteria-Packham
Founder of Courage Coaching
Courage Coaching
Episode: EP. 136: From Fixer to Leader: How to Empower Your Team Without Burning Out
Hunter Joslin
CEO of Joslin Insight, real-time workforce engagement platform
Joslin Insight
Episode: EP. 135: Real-Time Listening: The Key to Reducing Turnover and Rebuilding Culture
Alquita Brown
Chief Nurse at Mount Vernon (ANOVA)
Mount Vernon / ANOVA
Episode: EP. 134: Practical Answers to Tough Culture Challenges in Healthcare
Dr. Karen Uttaro
Senior Director of Professional Practice, Quality, and Regulatory at UMass Memorial Medical Center
UMass Memorial Medical Center
Episode: EP. 133: How Leadership Development Shapes Workplace Culture
John Voight
Vice President and Chief Nursing Officer at Memorial Hermann Woodlands Medical Center
Memorial Hermann Woodlands Medical Center
Episode: Ep. 132: The Law Enforcement Lens on Healthcare Safety and Prevention
Shana Scales
Chief Human Resource Officer for Lake Charles Memorial Health System
Lake Charles Memorial Health System
Episode: Ep. 131: Building Trust, Not Policies: The Future of HR
Michael Hein
Senior Vice President, author and executive coach at MEDI Leadership
MEDI Leadership
Episode: Ep. 130: From Control to Curiosity: A Better Way to Lead in Healthcare

Host

Dr. Renee Thompson
Host focused on healthy workforce, culture, and reducing bullying in healthcare.

Reviews

4.9 out of 5 stars from 66 ratings
  • Real Talk on Real Issues

    This podcast highlights the people and issues that are importance to nursing. It was a pleasure to chat with Renee about the impact preceptors have on our students. I will be tuning into this podcast regularly!

    Apple Podcasts
    5
    Lakat1115
    United States6 months ago
  • So grateful for Renee’s expertise!

    It was a privilege to be a guest on Renee’s podcast- it was like talking with a friend! Her dedication to a healthy work environment for all nursing is both inspiring and motivating. Our conversation on retention gave me an opportunity to reflect on what is working and was isn’t. Her work is a foundation for all of us to use in our daily practice!

    Apple Podcasts
    5
    cgyrn66
    United States9 months ago
  • Reflecting on My Time on Renee Thompson’s Coffee Break Podcast

    It was truly an honor to join Dr. Renee Thompson on her Coffee Break Podcast. Renee created a space that felt warm and welcoming. Her expertise and thoughtful approach created an environment where meaningful conversation flowed effortlessly. Her ability to guide dialogue with both precision and empathy made it easy to dive into the important topic of stress, stress recovery, and strategies to support well-being.

    Together, we explored the realities nurse leaders face and the intentional practice... more

    Apple Podcasts
    5
    Sking529
    United States10 months ago
  • Nurses, Listen!

    Renee creates a warm and welcoming space to discuss one of the most threatening forces in our profession: unaddressed incivility. She brings together many voices tackling these difficult issues. Like and follow for sure!

    Apple Podcasts
    5
    Ecoee’s reviews
    United Statesa year ago
  • Exactly what I needed!

    As a healthcare leader, I have been roaming through leadership podcasts that offered excellent advice but never quite hit the specific needs and complexities of a 24/7 healthcare environment. I just found this podcast today and could cry for all the incredible insight, specific (relevant) examples and techniques I have already heard that are so directly applicable to my everyday experience. I will be sharing this podcast with my entire team. Thank you!

    Apple Podcasts
    5
    Jerilyn@FreshSpaceHome
    Canadaa year ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Listeners praise practical, actionable guidance tailored to healthcare leadership.
Audience feedback highlights the show's impact on retention and patient care through culture work.
The host fosters a warm, welcoming environment that makes tough topics approachable.
Guests are often top experts who bring real-world relevance and useful frameworks.
The show is repeatedly described as a valuable resource for building healthier workplace cultures in healthcare.

Top Health & Fitness Podcasts

Talking Points

Recent interactions between the hosts and their guests.

EP. 140: Bringing Human Connection Back to Healthcare
Q: What do you enjoy most about working for Press Ganey?
Mary Jo emphasizes that nursing voices are essential in shaping healthcare, industry or otherwise, and highlights how data from large databases enables more compelling business cases for nursing excellence and patient care improvements. She notes the value of being at the table with leadership to influence resource decisions and policy.
EP. 135: Real-Time Listening: The Key to Reducing Turnover and Rebuilding Culture
Q: What were the key findings from the AONL nursing leadership studies during the pandemic?
The studies highlighted that nurse managers were disproportionately burdened, the pandemic amplified well-being challenges, and there was a strong need to recognize and support nurse managers as a critical leadership tier; these insights spurred new tools and collaborations.
EP. 135: Real-Time Listening: The Key to Reducing Turnover and Rebuilding Culture
Q: Can you describe what Joslin Insight does and how it began?
Joslin Insight emerged from a family-founded, data-driven marketing background, applying rigorous consumer-marketing methodologies to healthcare. The goal was to listen to frontline staff, collect real-time feedback, and translate insights into actions that improve well-being and reduce turnover.
EP. 134: Practical Answers to Tough Culture Challenges in Healthcare
Q: What should you do when the executive is the problem but others are on board with the culture change?
Start with a peer-to-peer conversation led by someone who already has trust with that executive, rather than direct intervention by upper management, to avoid undermining authority and to increase the likelihood of meaningful change.
EP. 133: How Leadership Development Shapes Workplace Culture
Q: What role did executive leadership play in the program's success?
Executive support was essential; when the Chief Nurse and Nurse Exec team prioritized the initiative and protected time, participation increased, and leaders felt the work was genuinely valued rather than a punitive requirement.

Audience Metrics

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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

Healthcare leadership conversations centered on eradicating bullying and incivility, with a strong emphasis on data-driven culture change, psychological safety, and practical leadership tactics. Episodes frequently feature nursing executives, HR leaders, clinicians, and safety officers sharing real-world strategies to reduce disruptive behaviors, improve patient outcomes, and retain talent in high-stress environments. Notable strengths include a warm, evidence-based approach, a toolkit mindset (frameworks like Healthy Workforce Institute), and a knack for translating complex culture problems into repeatable actions. This show is particularly helpful for leaders seeking actionable steps, cross-disciplinary buy-in, and tangible improvements i... more

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Which podcasts are similar to this podcast?

These podcasts share a similar audience with this podcast:

1. The Mel Robbins Podcast
2. Reality-Based Leadership
3. The Dr. Hyman Show
4. The Curiosity Shop with Brené Brown and Adam Grant
5. At The Table with Patrick Lencioni

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this podcast launched 3 years ago and published 143 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Dr. Mary Jo Assi
2. Aine Davern
3. Jennylynde Renteria-Packham
4. Hunter Joslin
5. Alquita Brown
6. Dr. Karen Uttaro
7. John Voight
8. Shana Scales

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