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Insurance
Insurance Industry
Vulnerable Customers
Women In Insurance
The Professional Map
Insurance Claims
Diversity and Inclusion
Apprenticeships
Networking
Fca's Consumer Duty
CII Apprenticeship Awards
Personal Development
Chartered Insurance Institute
Climate Change
Professional Development
Customer Centricity
Ethical Behaviors
Innovation
Digital Transformation
Data Management

The Journal Podcast from the Chartered Insurance Institute, formerly CII Radio.

PublishesWeeklyEpisodes215Founded8 years ago
Number of ListenersCategory
Business

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Artwork for The Journal Podcast

Latest Episodes

Have you ever wondered where it all started? In this episode of the Journal Podcast, Chris Shadforth, Communications Director at the CII Group, looks back on the history of the CII, alongside our Brand Manager, Harry Elliott. We'll be exploring the o... more

What are the most challenging risks insurers face today? In this episode of The Journal Podcast, co-founders of the Commonwealth Insurance Forum, Robbie Lyle and Francis De Zulueta, debate some of the most pressing global risks facing the insurance p... more

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In this week's episode of The Journal Podcast, we explore how the CII Professional Map is being used in real workplaces to support genuine career development. Vanessa Riboloni sits down with Meg Borah and Barbora Duskova from AXA Health, to discuss h... more

YouTube

What can insurance professionals and firms do to better support flood survivors? In this episode of The Journal Podcast, we’re discussing the recent report, released by the National Emergencies Trust and Lancaster University, calling for clearer info... more

YouTube

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Recent Guests

Francis De Zulueta
Commonwealth Insurance Forum founder, expert on global insurance and risk
Commonwealth Insurance Forum
Episode: Episode 216 - Global Risks: Commonwealth Insurance Forum
Robbie Lyle
Commonwealth Insurance Forum founder, risk and insurance practitioner
Commonwealth Insurance Forum
Episode: Episode 216 - Global Risks: Commonwealth Insurance Forum
Meg Borah
Physiotherapist by background, Clinical Quality Governance Manager at AXA Health
AXA Health
Episode: Episode 215 - The Professional Map
Barbora Duskova
Customer complaints specialist at AXA Health
AXA Health
Episode: Episode 215 - The Professional Map
Jonathan Clark
Representative of the National Emergencies Trust
National Emergencies Trust
Episode: Episode 214 - How to better support flood survivors
Adam Harper
Executive Director for Strategy, Advocacy and Professional Standards at the CII Group
CII Group
Episode: Episode 213 - CPD: Why regulatory minima are not enough
Neil McCarthy
Managing Director at MPR Underwriting Ltd.
MPR Underwriting Ltd.
Episode: Episode 212 - The Value of Chartered Status
Tim Brangwyn
Group Managing Director at Islands Insurance
Islands Insurance
Episode: Episode 212 - The Value of Chartered Status
Alex Devereux
One of the authors of the CII Economic Abuse Report
Surviving Economic Abuse
Episode: Episode 211 - Economic Abuse: Guidance for Insurers

Host

Tim Groves
Professional Community's and Engagement Manager, focused on fostering community relationships within the sector.

Reviews

4.7 out of 5 stars from 10 ratings
  • Excellent

    An excellent resource for anyone working in insurance.

    Apple Podcasts
    5
    Pengranger
    United Kingdom8 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

The discussions are considered insightful and relevant, particularly around changes in the industry.
Listeners view the content as an excellent resource for professionals within the insurance sector.
Many appreciate the focus on mental health and well-being topics in relation to workplace culture.

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Talking Points

Recent interactions between the hosts and their guests.

Episode 210 - National Apprenticeship Week 2026
Q: What advice would you give to anyone considering a career in insurance?
Explore apprenticeship opportunities for on-the-job learning and earning while studying.
Episode 210 - National Apprenticeship Week 2026
Q: Why did you choose an apprenticeship with Aviva?
Aviva is a well-known brand in the UK with significant opportunities for development.
Episode 210 - National Apprenticeship Week 2026
Q: What does an apprenticeship scheme within the profession look like?
It is a structured introduction to insurance with various tasks and opportunities for learning.
Episode 211 - Economic Abuse: Guidance for Insurers
Q: What do you think a report like this can achieve?
The report aims to provide the insurance industry with practical guidelines to recognize and respond effectively to economic abuse.
Episode 211 - Economic Abuse: Guidance for Insurers
Q: What does economic abuse mean and who may be affected by it?
Economic abuse is defined as a form of domestic abuse where one partner controls another's money and resources, impacting mainly women, particularly those marginalized or disabled.

Audience Metrics

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Frequently Asked Questions About The Journal Podcast

What is The Journal Podcast about and what kind of topics does it cover?

Focusing on a range of topics within the insurance and financial services sectors, this podcast offers insights from industry professionals and discussions on policies impacting the field. Episodes frequently feature expert guests who share valuable knowledge on subjects like mental health, vulnerability in customer service, and the implications of economic changes on the insurance landscape. The content is tailored for professionals seeking to enhance their understanding of current trends and challenges in the industry while promoting a culture of health and well-being within the workplace. Unique elements include a strong emphasis on continuous professional development, practical strategies for addressing client vulnerabilities, and insig... more

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Which podcasts are similar to The Journal Podcast?

These podcasts share a similar audience with The Journal Podcast:

1. The Rest Is Politics
2. The News Agents
3. The Rest Is Politics: Leading
4. The Rest Is Classified
5. Friday Night Comedy from BBC Radio 4

How many episodes of The Journal Podcast are there?

The Journal Podcast launched 8 years ago and published 215 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on The Journal Podcast?

Recent guests on The Journal Podcast include:

1. Francis De Zulueta
2. Robbie Lyle
3. Meg Borah
4. Barbora Duskova
5. Jonathan Clark
6. Adam Harper
7. Neil McCarthy
8. Tim Brangwyn

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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