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The Complete Agent - The Podcast For Premium Real Estate Agents

Ian Storey, David Warburton and James Kendall
Client Communication
Estate Agency
Real Estate
Market Trends
Client Satisfaction
Team Management
Branding
Youth Football
Real Estate Market
Super Prime Real Estate
Coaching Strategies
Direct Mail
UK Property Market
Conflict Resolution
Real Estate Industry
Self-Employment
AI In Real Estate
Client Relationships
Avocado Property
Surrey

Hosted by top-performing estate agents David Warburton, Ian Storey and James Kendall.

The Complete Agent Podcast is your weekly inside track on building a smarter, more profitable estate agency.... without the fluff.

With over 60 years of combined experience, your hosts bring real-world strategies, proven marketing tactics, and honest conversations from the front lines of the UK property market... more

PublishesWeeklyEpisodes119Founded2 years ago
Number of ListenersCategory
Business

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Latest Episodes

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In this episode of The Complete Agent Podcast, we break down a market that’s still moving… but becoming increasingly complex beneath the surface.

There’s strong activity across listings and sales, particularly in the £600k to £1.7m... more

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In this episode of The Complete Agent Podcast, we unpack what’s really happening in the current property market and why so many agents are struggling to convert despite strong activity.

There’s a clear theme running through this on... more

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In this Episode, JK & Dave share a clear and practical view of the current property market, focusing on how agents can navigate uncertainty with confidence. The conversation covers how to use market data properly, why pricing strate... more

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In this episode of The Complete Agent Podcast, James Kendall and Ian Storey reflect on a strong week in agency and a hugely positive TCA Mastermind in Manchester. They discuss standout listing activity, the impact of consistent dire... more

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Recent Guests

Steve Eakins
Director at Lumon FX, currency broker specializing in international property transactions
Lumon FX
Episode: 112. The FX Insight That Separates Average Agents from Trusted Advisors Ft. Steve Eakins
Ben Madden
Special guest from Finding Country, Digital Sparks
Finding Country; Digital Sparks
Episode: 111. Why The Best Agents Are 3-0 Up Before They Even Arrive Ft. Ben Madden
Michelle Smith
Business coach involved with The Complete Agent Project
The Complete Agent
Episode: 94. The One Episode Every Estate Agent MUST Hear Before Planning 2026.
Rory Black
Works for Dataloft, having extensive experience with property data solutions
Dataloft
Episode: 91. The Real Reason You’re Losing Instructions and It’s Not Your Fee. Ft. Rory Black
Giles Ellwood
CEO and founder of HomeSearch, a leading property data and technology business
HomeSearch
Episode: 90. Rightmove Changed the Game in 2000. AI Will Do It Again in 2025 w/ Special Guest Giles Ellwood
Simon Gates
Real estate expert and returning guest on the podcast
Episode: 79. Valuations, Buyer Psychology & The Sales Shift You Can’t Ignore
Elaine Penhaul
Founder and creative director of Lemon and Lime Interiors
Lemon and Lime Interiors
Episode: 77. No Price Drop. Just Staging. Sold for 110% of Asking Ft. Elaine Penhaul.
Lucy Noonan
Episode: **GOLD MOMENTS** What your Estate Agency Business is Worth. Ft. Lucy Noonan
Ellie Rees
Co-founder and New Business Director of Brickworks, an ethical estate agency
Brickworks
Episode: 74. How a Former Art Lecturer Is Transforming High-End Estate Agency. Ft. Ellie Rees

Hosts

David Warburton
Co-host and host with long-standing leadership in premium estate agency content and marketing strategies.
Ian Storey
Host with emphasis on frontline estate agency experience and coaching insights.
James Kendall
Host with deep experience in premium estate agency, pricing strategy, and client management.

Reviews

5.0 out of 5 stars from 47 ratings
  • So much gold to takeaway and action!

    This is a very decent podcast from guys who know their stuff and deliver their content without over complicating it. There’s plenty of great tips to takeaway and action, I always feel inspired and motivated after each podcast, keep up the good work guys 🙌🏻

    Apple Podcasts
    5
    AKA The Monk
    United Kingdom2 years ago
  • Feeling inspired!

    Fantastic podcast. Ive been listening to various Estate Agent podcasts & this is by far the best!

    Apple Podcasts
    5
    Jonny Upton
    United Kingdom2 years ago
  • Must listen

    Ian, David and James are three highly skilled and passionate agents delivering relevant insights in to what works to create success in your agency. So many takeaways from each pod to implement. Wish I knew some of these nuggets years ago.

    Apple Podcasts
    5
    Carroll property
    United Kingdom2 years ago
  • Gold

    These guys are great, really relatable, genuinely helpful and good fun. If you are looking to up your game, these are the best people to help you. Well worth a listen and to join their community.

    Apple Podcasts
    5
    Lightningbug2005
    United Kingdom2 years ago
  • Great Advice for new agents

    Being relatively new to agency, but aiming to make sure we hit high standards, this podcast is a great source of advice

    Apple Podcasts
    5
    mandybaker13
    United Kingdom2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Great balance of market context and tactics for growing fees.
Raving actionable insights with practical takeaways for real estate teams.
Hosts feel like trusted peers, not distant experts.
Very actionable strategies that can be implemented quickly by agencies.
Loved the authentic, no-fluff approach to premium listings and marketing.

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Talking Points

Recent interactions between the hosts and their guests.

112. The FX Insight That Separates Average Agents from Trusted Advisors Ft. Steve Eakins
Q: So how does that fit in to commission?
The guest explains that commissions can be earned by introducing clients to currency services, with examples showing multi-million pound implications and meaningful totals for agents, well beyond mere transactional value.
107. The Questions That Win Better Clients Ft. Sam Hunter
Q: What advice would you give to an agent that wants to help somebody buy a house in the UK?
Listen, have an opinion, and work really hard.
107. The Questions That Win Better Clients Ft. Sam Hunter
Q: Would you rather have a month where you did 8 and they're all at 20 grand, or would you rather have a month where you did 18 at 10?
Definitely 8 because less is more.
73. Behind the Legal Curtain: The Real Reason Your Deals Fall Apart ft. Hayley Dixon
Q: How can delays in the conveyancing process be reduced?
Delays can be reduced by having sellers complete the TA6 and TA10 forms as early as possible, ideally at the point of instruction.
73. Behind the Legal Curtain: The Real Reason Your Deals Fall Apart ft. Hayley Dixon
Q: What happens after a sale is agreed?
Once a sale is agreed, the conveyancer checks ID, verifies ownership at the Land Registry, and ensures completion of protocol forms.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About The Complete Agent

What is The Complete Agent about and what kind of topics does it cover?

A practical, no-fluff show centered on premium real estate, high-fee listings, and building a scalable brand in the UK market. Episodes consistently cover client acquisition, negotiation tactics, pricing strategies, and marketing — with a strong emphasis on direct mail, social content, and authentic storytelling to attract affluent clients. The hosts draw on decades of frontline experience to share repeatable playbooks, from lead generation and pricing psychology to personal branding and market navigation, making it valuable for agency owners, top agents, and marketing teams seeking proven, actionable tactics. A standout aspect is their focus on premium client service and high-end positioning, along with candid discussions about market shif... more

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Which podcasts are similar to The Complete Agent?

These podcasts share a similar audience with The Complete Agent:

1. Opening The Gates To More Listings
2. World Class Real Estate
3. Zero BS Estate Agency
4. Estate Agent Showdown
5. The Estate Agent Consultancy Podcast

How many episodes of The Complete Agent are there?

The Complete Agent launched 2 years ago and published 119 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact The Complete Agent?

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What guests have appeared on The Complete Agent?

Recent guests on The Complete Agent include:

1. Steve Eakins
2. Ben Madden
3. Michelle Smith
4. Rory Black
5. Giles Ellwood
6. Simon Gates
7. Elaine Penhaul
8. Lucy Noonan

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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