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The Complete Agent - The Podcast For Premium Real Estate Agents

Ian Storey, David Warburton and James Kendall
Real Estate
Real Estate Market
UK Property Market
Market Trends
Estate Agency
Client Communication
Marketing Strategies
Real Estate Marketing
Property Market
Team Management
Direct Mail
Client Relationships
Real Estate Branding
Pricing Strategies
Branding
Lead Generation
Memorandum Of Sale
Client Satisfaction
Social Media Marketing
Property Valuations

Hosted by top-performing estate agents David Warburton, Ian Storey and James Kendall.

The Complete Agent Podcast is your weekly inside track on building a smarter, more profitable estate agency.... without the fluff.

With over 60 years of combined experience, your hosts bring real-world strategies, proven marketing tactics, and honest conversations from the front lines of the UK property market... more

PublishesWeeklyEpisodes132Founded2 years ago
Number of ListenersCategory
Business

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Artwork for The Complete Agent

Latest Episodes

In this week’s episode of The Complete Agent Podcast, James, Michelle and Dave reflect on a packed Mastermind in Manchester and share the biggest lessons that members are already implementing.

The conversation covers the current state of the market,... more

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In this episode of The Complete Agent Podcast, Dave Warburton is joined by Ian Storey, Michelle Smith and special guest Craig Thompson from North Wall.

Craig shares the journey of building North Wall from a standing start into a premium-focused agen... more

YouTube

This week on The Complete Agent Podcast, the team discuss a market that remains active but increasingly price sensitive. Ian shares updates on Storey Homes’ expansion into Knutsford, the launch of a new mortgage brokerage, and the challenge of slow c... more

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In this episode, James Kendall and Michelle Smith explore one of the biggest challenges facing estate agency business owners: how to genuinely switch off.

The conversation starts with Michelle reflecting on a family holiday to Rhodes and the surpris... more

YouTube

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Recent Guests

Craig Thompson
Owner/Director at North Wall, estate agency
North Wall
Episode: 120.⁠ ⁠How North Wall Raised Fees And Changed Their Entire Agency Ft. Craig Thompson
James Kendall
James Kendall & Co
Episode: SPECIAL EPISODE Part 1/4 Opening The Gates X The Complete Agent - Before You Charge More, Fix This First
Dave Warburton
Burson James
Episode: SPECIAL EPISODE Part 1/4 Opening The Gates X The Complete Agent - Before You Charge More, Fix This First
Ian Storey
Storeys
Episode: SPECIAL EPISODE Part 1/4 Opening The Gates X The Complete Agent - Before You Charge More, Fix This First
Steve Eakins
Director at Lumon FX, currency broker specializing in international property transactions
Lumon FX
Episode: 112. The FX Insight That Separates Average Agents from Trusted Advisors Ft. Steve Eakins
Ben Madden
Special guest from Finding Country, Digital Sparks
Finding Country; Digital Sparks
Episode: 111. Why The Best Agents Are 3-0 Up Before They Even Arrive Ft. Ben Madden
Michelle Smith
Business coach involved with The Complete Agent Project
The Complete Agent
Episode: 94. The One Episode Every Estate Agent MUST Hear Before Planning 2026.
Rory Black
Works for Dataloft, having extensive experience with property data solutions
Dataloft
Episode: 91. The Real Reason You’re Losing Instructions and It’s Not Your Fee. Ft. Rory Black
Giles Ellwood
CEO and founder of HomeSearch, a leading property data and technology business
HomeSearch
Episode: 90. Rightmove Changed the Game in 2000. AI Will Do It Again in 2025 w/ Special Guest Giles Ellwood

Hosts

David Warburton
Host of The Complete Agent Podcast; experienced real estate professional with focus on premium listings and branding
Ian Storey
Co-host; real estate expert specializing in high-end market positioning and stock targeting
James Kendall
Co-host; leads discussions on premium pricing, branding, and team leadership within real estate
Simon Gates
Guest-focused contributor with involvement in premium listings and multiple show collaborations

Reviews

5.0 out of 5 stars from 47 ratings
  • So much gold to takeaway and action!

    This is a very decent podcast from guys who know their stuff and deliver their content without over complicating it. There’s plenty of great tips to takeaway and action, I always feel inspired and motivated after each podcast, keep up the good work guys 🙌🏻

    Apple Podcasts
    5
    AKA The Monk
    United Kingdom2 years ago
  • Feeling inspired!

    Fantastic podcast. Ive been listening to various Estate Agent podcasts & this is by far the best!

    Apple Podcasts
    5
    Jonny Upton
    United Kingdom2 years ago
  • Must listen

    Ian, David and James are three highly skilled and passionate agents delivering relevant insights in to what works to create success in your agency. So many takeaways from each pod to implement. Wish I knew some of these nuggets years ago.

    Apple Podcasts
    5
    Carroll property
    United Kingdom2 years ago
  • Gold

    These guys are great, really relatable, genuinely helpful and good fun. If you are looking to up your game, these are the best people to help you. Well worth a listen and to join their community.

    Apple Podcasts
    5
    Lightningbug2005
    United Kingdom2 years ago
  • Great Advice for new agents

    Being relatively new to agency, but aiming to make sure we hit high standards, this podcast is a great source of advice

    Apple Podcasts
    5
    mandybaker13
    United Kingdom2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

High-quality insights on branding, pricing, and premium client service are frequently highlighted.
Guests and hosts are described as knowledgeable and practical without fluff.
Listeners praise pragmatic, actionable tips and relatability.
The show is regarded as a go-to for agents seeking to up their game in premium markets.

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Talking Points

Recent interactions between the hosts and their guests.

120.⁠ ⁠How North Wall Raised Fees And Changed Their Entire Agency Ft. Craig Thompson
Q: What has changed since Craig joined and how has it impacted North Wall?
North Wall has dramatically increased its average fees, strengthened team confidence, and expanded their premium-pitch strategy, with branding and leadership driving a culture that prizes high-quality marketing and client service.
112. The FX Insight That Separates Average Agents from Trusted Advisors Ft. Steve Eakins
Q: So how does that fit in to commission?
The guest explains that commissions can be earned by introducing clients to currency services, with examples showing multi-million pound implications and meaningful totals for agents, well beyond mere transactional value.
107. The Questions That Win Better Clients Ft. Sam Hunter
Q: What advice would you give to an agent that wants to help somebody buy a house in the UK?
Listen, have an opinion, and work really hard.
107. The Questions That Win Better Clients Ft. Sam Hunter
Q: Would you rather have a month where you did 8 and they're all at 20 grand, or would you rather have a month where you did 18 at 10?
Definitely 8 because less is more.
73. Behind the Legal Curtain: The Real Reason Your Deals Fall Apart ft. Hayley Dixon
Q: How can delays in the conveyancing process be reduced?
Delays can be reduced by having sellers complete the TA6 and TA10 forms as early as possible, ideally at the point of instruction.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Frequently Asked Questions About The Complete Agent

What is The Complete Agent about and what kind of topics does it cover?

A pragmatic show led by high-performing UK estate agents that focuses on building premium real estate businesses. Across episodes, listeners hear straight-talking strategies for winning luxury listings, commanding five-figure fees, and scaling agencies through brand building, data-driven pricing, and effective marketing like direct mail and video. Mindset, training, and client experience are recurring throughlines, with host-host and guest insights often centering on practical systems, culture, and how to position agents as trusted advisors in a crowded market. A standout feature is the emphasis on tangible tactics (packaging, visuals, pricing narratives) paired with candid reflections on challenges, making it useful for agents aiming to pr... more

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How many listeners does The Complete Agent get?

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Which podcasts are similar to The Complete Agent?

These podcasts share a similar audience with The Complete Agent:

1. Opening The Gates To More Listings
2. The Estate Agent Consultancy Podcast
3. Estate Agent Showdown
4. World Class Real Estate
5. EAM: Estate Agency Mastery with Chris Buckler

How many episodes of The Complete Agent are there?

The Complete Agent launched 2 years ago and published 132 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact The Complete Agent?

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What guests have appeared on The Complete Agent?

Recent guests on The Complete Agent include:

1. Craig Thompson
2. James Kendall
3. Dave Warburton
4. Ian Storey
5. Steve Eakins
6. Ben Madden
7. Michelle Smith
8. Rory Black

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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