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The Complete Agent - The Podcast For Premium Real Estate Agents

Ian Storey, David Warburton and James Kendall
Real Estate
Real Estate Market
UK Property Market
Market Trends
Estate Agency
Client Communication
Marketing Strategies
Real Estate Marketing
Property Market
Team Management
Direct Mail
Branding
Client Relationships
Real Estate Branding
Rightmove
Social Media Marketing
Pricing Strategies
Lead Generation
Valuations
Memorandum Of Sale

Hosted by top-performing estate agents David Warburton, Ian Storey and James Kendall.

The Complete Agent Podcast is your weekly inside track on building a smarter, more profitable estate agency.... without the fluff.

With over 60 years of combined experience, your hosts bring real-world strategies, proven marketing tactics, and honest conversations from the front lines of the UK property market... more

PublishesWeeklyEpisodes144Founded3 years ago
Number of ListenersCategory
Business

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Artwork for The Complete Agent

Latest Episodes

Michael Parry of Frank Modern and Parry & Grace joins James Kendall and David Warburton to talk about what it really takes to move an estate agency upmarket.

Mike shares how Frank Modern grew from a start up launched during lockdown into a successfu... more

YouTube

What happens when you combine premium estate agency, cutting edge technology and honest conversations about the pressures of business ownership?

This week's episode welcomes Smart Compliance's Amy Bibiris to the podcast alongside Michelle Smith and ... more

YouTube

What separates a busy estate agency from one that consistently delivers premium results?

In this episode, Dave Warburton and Ian Storey discuss the realities of running a high performing estate agency, from managing the emotional highs and lows of t... more

YouTube

What would your estate agency look like if it no longer depended on you being involved in everything?

In this episode of The Complete Agent Podcast, James Kendall, Ian Storey and Michelle Smith explore how to build a more systemised, focused and ult... more

YouTube

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Recent Guests

Michael Parry
Partner at Frank Modern and Parry & Grace
Frank Modern; Parry & Grace
Episode: 133. The Estate Agent Who Increased His Fees By 65% And Still Grew Ft. Michael Parry
Amy Bibiris
Special guest providing expertise on PropTech, AML, and growth strategies
Episode: 132. Why Estate Agents Need To Stop Hiding Behind Technology Ft. Amy Bibiris
Matt Giggs
Guest, real estate industry expert and podcaster
Episode: 128. Why becoming a better agent starts with becoming a better version of yourself Ft. Matt Giggs
Jeff Hill
Co-founder of Harrier Global, security consultant for high net worth clients
Harrier Global Limited
Episode: 124. The Dark Side Of Selling Luxury Homes ft. Jeff Hill
Toby Martin
Trainer and consultant focused on marketing, content, social media, and AI for agents
Toby Martin Consultancy
Episode: 122. Why Most Estate Agents Look Exactly the Same (And How to Fix It) Ft. Toby Martin
Craig Thompson
Owner/Director at North Wall, estate agency
North Wall
Episode: 120.⁠ ⁠How North Wall Raised Fees And Changed Their Entire Agency Ft. Craig Thompson
James Kendall
James Kendall & Co
Episode: SPECIAL EPISODE Part 1/4 Opening The Gates X The Complete Agent - Before You Charge More, Fix This First
Dave Warburton
Burson James
Episode: SPECIAL EPISODE Part 1/4 Opening The Gates X The Complete Agent - Before You Charge More, Fix This First
Ian Storey
Storeys
Episode: SPECIAL EPISODE Part 1/4 Opening The Gates X The Complete Agent - Before You Charge More, Fix This First

Hosts

Dave Warburton
Host of The Complete Agent Podcast; experienced UK estate agent with a focus on premium listings, branding, and process discipline.
Ian Storey
Co-host and industry colleague; brings insights on branding, marketing discipline, and data-informed strategies.
James Kendall
Host and central voice; leads discussions on pricing, premium branding, and high-fee strategies.
Michelle Smith
Co-host and trainer; contributes on AI, data-driven offers, and coaching perspectives.

Reviews

5.0 out of 5 stars from 47 ratings
  • So much gold to takeaway and action!

    This is a very decent podcast from guys who know their stuff and deliver their content without over complicating it. There’s plenty of great tips to takeaway and action, I always feel inspired and motivated after each podcast, keep up the good work guys 🙌🏻

    Apple Podcasts
    5
    AKA The Monk
    United Kingdom2 years ago
  • Feeling inspired!

    Fantastic podcast. Ive been listening to various Estate Agent podcasts & this is by far the best!

    Apple Podcasts
    5
    Jonny Upton
    United Kingdom2 years ago
  • Must listen

    Ian, David and James are three highly skilled and passionate agents delivering relevant insights in to what works to create success in your agency. So many takeaways from each pod to implement. Wish I knew some of these nuggets years ago.

    Apple Podcasts
    5
    Carroll property
    United Kingdom2 years ago
  • Gold

    These guys are great, really relatable, genuinely helpful and good fun. If you are looking to up your game, these are the best people to help you. Well worth a listen and to join their community.

    Apple Podcasts
    5
    Lightningbug2005
    United Kingdom2 years ago
  • Great Advice for new agents

    Being relatively new to agency, but aiming to make sure we hit high standards, this podcast is a great source of advice

    Apple Podcasts
    5
    mandybaker13
    United Kingdom3 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Listeners praise practical, actionable tips that drive real-world results.
Guest quality and episode variety are consistently highlighted as strong points.
Audience notes the hosts are relatable, credible, and easy to learn from.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#218
Russia/Business

Talking Points

Recent interactions between the hosts and their guests.

124. The Dark Side Of Selling Luxury Homes ft. Jeff Hill
Q: How can agents leverage networking to protect and grow their business in this space?
Develop genuine relationships with trusted professionals in allied fields (lawyers, accountants, insurers, other agents); focus on adding value, make warm introductions, and use targeted networking to connect with the right people who can refer clients in high-end markets.
124. The Dark Side Of Selling Luxury Homes ft. Jeff Hill
Q: What should agents do to vet viewers for prime properties beyond just asking for a name and contact details?
Agents should require proof of funds and identification before viewings, perform deeper vetting, and use a combination of situational checks and gut instinct to assess whether a viewer is legitimate and genuine, particularly for million-dollar-plus homes.
124. The Dark Side Of Selling Luxury Homes ft. Jeff Hill
Q: Who is a typical Harrier Global client and what keeps them up at night?
They are high net worth or ultra high net worth individuals with major assets and properties, often in affluent areas, who worry about sophisticated criminal threats and the exposure that comes with owning and moving high-value properties.
125. AI Is About To Change Estate Agency Forever Ft.Giles Ellwood
Q: If you could only say one thing to agents to help them navigate this AI madness, what would it be?
Don't change everything at once; identify where friction exists for customers, and implement targeted AI solutions that improve responsiveness, such as smart answering, CRM integrations, and WhatsApp-based AI, while maintaining data privacy and sensible costs.
125. AI Is About To Change Estate Agency Forever Ft.Giles Ellwood
Q: So what do you think in terms of, because there's always this kind of dystopian thing that's put out there with AI, do you think AI is going to swallow up jobs?
It's a complex shift: AI will automate some tasks but will also create new roles and opportunities. The practical takeaway for agents is to focus on friction points in customer journeys and use AI to streamline those areas without trying to replace humans entirely.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Frequently Asked Questions About The Complete Agent

What is The Complete Agent about and what kind of topics does it cover?

This show centers on premium real estate strategy, branding, and pricing for high-value listings in the UK. Hosts share real-world tactics to win premium listings, justify five-figure fees, and scale private-market services, with episode topics ranging from pricing psychology and pre-launch campaigns to bold branding and data-informed valuations. The format is practical, no-fluff, and focused on measurable outcomes, team alignment, and sustainable growth for agency owners and top-performing agents. A standout is the consistent emphasis on visible branding, client experience, and disciplined processes as levers for higher fees and better market positioning.

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How many listeners does The Complete Agent get?

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How many subscribers and views does The Complete Agent have?

To see how many followers or subscribers The Complete Agent has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to The Complete Agent?

These podcasts share a similar audience with The Complete Agent:

1. Opening The Gates To More Listings
2. The Estate Agent Consultancy Podcast
3. EAM: Estate Agency Mastery with Chris Buckler
4. World Class Real Estate
5. Estate Agent Showdown

How many episodes of The Complete Agent are there?

The Complete Agent launched 3 years ago and published 144 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact The Complete Agent?

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Where can I see ratings and reviews for The Complete Agent?

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What guests have appeared on The Complete Agent?

Recent guests on The Complete Agent include:

1. Michael Parry
2. Amy Bibiris
3. Matt Giggs
4. Jeff Hill
5. Toby Martin
6. Craig Thompson
7. James Kendall
8. Dave Warburton

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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