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The Best Practices Show with Kirk Behrendt

ACT Dental
Dental Practice Management
Dental Practices
Dentistry
Practice Management
ACT Dental
Core Values
Patient Care
Leadership
Profitability
Patient Retention
Dental Insurance
Dental Practice
Best Practices Association
Annual Patient Value
Dental Hygiene
Patient Engagement
Patient Experience
Trust
Work-Life Balance
Cybersecurity

Welcome to The Best Practices Show, hosted by Kirk Behrendt, founder of ACT Dental (www.actdental.com/) and a leader in dental practice coaching. This podcast is your gateway to discovering the hidden gems and tactics used by the most successful dental practices worldwide. At ACT Dental, we have meticulously curated strategies that have consistently proven effective in elevating dental pra... more

PublishesDailyEpisodes300Founded9 years ago
Number of ListenersCategory
Business

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Artwork for The Best Practices Show

Latest Episodes

When should a dental practice owner continue coaching a team member, and when is it time to let that person go? In this episode, Kirk Behrendt speaks with Katrina Sanders, a clinical dental hygienist, business owner, and dental educator, about identi... more

Owning a dental practice can become stressful when clinical production leaves little time for leadership, planning, and business development. In this episode, Kirk Behrendt speaks with Ariel Sigel, dental practice coach, about three strategic shifts ... more

When insurance drives patient conversations, treatment decisions can shift away from health needs and toward coverage limits. In this episode, Kirk Behrendt speaks with Carlie Einarson, dental practice coach, about changing the way teams discuss insu... more

Finger-pointing is often a sign that team members do not have clear ownership of essential practice responsibilities. In this episode, Kirk Behrendt speaks with Charlene Marques, an ACT Dental coach, about using a function accountability chart to cla... more

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Recent Guests

Richard May
Representative from Mango Voice, expert on front office automation and AI receptionist
Mango Voice
Episode: 1062: Solutions for the Front Office Bottleneck - Richard May
Mari Jose Blanco Solis
Dentist with private practice in San Jose, Costa Rica; expert in clear aligners and digital workflows
Private practice, San Jose, Costa Rica; Spark and Vista aligners
Episode: 1059: How Digital Workflow Innovations Are Transforming Aligner Treatment in 2026 - Dr. Maria Jose Blanco Solis
Timothy Bizga
Private practicing dentist in Northeast Ohio; adjunct professor at University of Michigan
Private practice in Cleveland area; University of Michigan (adjunct)
Episode: 1056: The Gift Inside Detour - Dr. Timothy Bizga
Cassie Tallon
Operations expert in dental practices and DSOs
Independent consultant/author
Episode: 1055: The Hidden Power of AI in Dentistry: How Voice Tech is Revolutionizing Practice Efficiency - Cassie Tallon & Rushi Ganmukhi
Rushi Ganmukhi
AI/dental tech entrepreneur
Bola AI
Episode: 1055: The Hidden Power of AI in Dentistry: How Voice Tech is Revolutionizing Practice Efficiency - Cassie Tallon & Rushi Ganmukhi
Robyn Theisen
Coach; dental practice expert
Independent coach featured on the show
Episode: 1053: Cash Flow Confusion: How to Understand the Money Side of Dentistry - Robyn Theisen
Tom Hedge
Dentist, guest on the show
Independent dental practitioner
Episode: 1052: 5 Myths Dentists Still Believe - Dr. Tom Hedge
Sameer Bhasin
From CareCredit, international expert in financing for dental practices
CareCredit
Episode: 1050: You Don't Need More Patients Just a Better System - Sameer Bhasin
Ariel Siegel
Executive/coach focusing on dental practice metrics and burnout mitigation
Coach on metric Mondays
Episode: 1048: Metric Mondays: Burnout Is a Business Signal, Not a Personal Failure - Ariel Siegel

Host

Kirk Behrendt
Host of The Best Practices Show

Reviews

4.9 out of 5 stars from 110 ratings
  • Best Dental Podcast!

    As a practice owner, I love this podcast and it’s great for the teams to listen to as well! Such valuable information every episode.

    Apple Podcasts
    5
    Roasbury
    United States2 years ago
  • Come back

    I’m not calling this a come back, I am saying if you’ve tried this show in the past, you need to come back now. Kirk has done an amazing job improving the quality of this show and he has emerged as a go-to dental owner podcast to listen to.

    Apple Podcasts
    5
    Shadworth
    United States3 years ago
  • Essential Insights for Thriving in Dentistry

    The Best Practices Show episode 567 featuring Dr. Howard Farran, titled Howard’s Best Advice for a Successful Career in Dentistry, was a profound exploration of the often-overlooked business aspects of dental practice. Host Kirk Behrendt and Dr. Farran delve into the crucial skills and knowledge that dental school doesn't teach but are essential for success in the industry. This episode is an invaluable resource for any dental professional seeking to bridge the gap between clinical expertise and... more

    Apple Podcasts
    5
    I value the unique angle
    Austria3 years ago
  • Making me a better leader!

    I just wanted to say thank you to Kirk for making me a better leader by opening my mind to all these great thought leaders in dentistry. Every single one I listen to points out areas for growth(deficiencies!) in my leadership. I only wish this had been around 20 years ago! I wouldn’t have made all the mistakes I have made! But I deeply appreciate all this, it gives me fuel to fan the flame of a leader that everyone wants to follow. Thank you, thank you, thank you.

    Apple Podcasts
    5
    lmpdds
    United States3 years ago
  • Act Dental Things I wish I learned in Dental school with Dr McKee

    As always thank you for some great content and perspective from Kirk Behrendt and Dr Jim McKee! Thanks so making the drive to Milwaukee fly by and get me energised to be an even better leader for my team!

    Apple Podcasts
    5
    HKT
    United States3 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

The host and team are consistently delivering higher-quality content over time
Guests are high-caliber and provide real-world insights
Listeners praise the show for practical, actionable tips
Audience appreciates leadership and culture-focused coaching content

Talking Points

Recent interactions between the hosts and their guests.

1063: Metric Mondays: Production Gaps Usually Start in the Schedule, Not the Operatory - Ariel Siegel
Q: Why is this a great question to ask our listeners about production gaps?
It highlights the root cause—whether gaps stem from the schedule or the operatory—and helps clinics target the right levers (planning, reappointment, and protection of time) to improve production.
1064: The Key to More Joy at Work - What is Working Genius & Why It Matters - Heather Crockett
Q: What about culture? The impact on overall culture?
The guests discuss how understanding Working Genius transforms culture by reducing judgment, increasing empathy, and creating a shared language that improves collaboration and meeting dynamics.
1064: The Key to More Joy at Work - What is Working Genius & Why It Matters - Heather Crockett
Q: Can you explain the six types and how they interact in teams?
Heather outlines the six types—wonder, invention, discernment, galvanizing, enablement, and tenacity—and explains how they form two main genius, two competencies, and two frustrations for each person, shaping how teams ideate, activate, and implement.
1064: The Key to More Joy at Work - What is Working Genius & Why It Matters - Heather Crockett
Q: So Heather, why don't you start with what it is and why it's important?
Heather explains that Working Genius is a simple, six-type model that helps people understand themselves and others, improving communication, conflict resolution, energy, and trust, which in turn boosts productivity and job satisfaction.
1062: Solutions for the Front Office Bottleneck - Richard May
Q: How can dentists test Mango Voice before committing?
Dentists can schedule a live demo on mangovoice.com, or call Margo directly to test interactions. The vendor also offers no-risk deployment options to pilot the system in their office and assess how it fits their workflow.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Frequently Asked Questions About The Best Practices Show

What is The Best Practices Show about and what kind of topics does it cover?

Focused on dental practice management and profitability, the show features in-depth conversations with clinicians, coaches, and HR/culture experts. Episodes routinely explore leadership, onboarding, culture, patient communication, case acceptance, financial systems, and the role of AI and technology in running a modern practice. Expect pragmatic frameworks, data-driven decision making, and actionable coaching that practitioners can implement immediately. A standout aspect is the blend of clinical insight with business strategy, often highlighted by coaching perspectives from ACT Dental and senior practice-management guests, making it valuable for owners, managers, and teams aiming to improve efficiency, culture, and results.

Where can I find podcast stats for The Best Practices Show?

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How many listeners does The Best Practices Show get?

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What are the audience demographics for The Best Practices Show?

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How many subscribers and views does The Best Practices Show have?

To see how many followers or subscribers The Best Practices Show has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to The Best Practices Show?

These podcasts share a similar audience with The Best Practices Show:

1. Dental Practice Heroes
2. Bulletproof Dental Practice
3. The Dentalpreneur Podcast w/ Dr. Mark Costes
4. Craig Groeschel Leadership Podcast
5. Dental A Team Podcast

How many episodes of The Best Practices Show are there?

The Best Practices Show launched 9 years ago and published 300 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact The Best Practices Show?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for The Best Practices Show?

Rephonic pulls ratings and reviews for The Best Practices Show from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

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What guests have appeared on The Best Practices Show?

Recent guests on The Best Practices Show include:

1. Richard May
2. Mari Jose Blanco Solis
3. Timothy Bizga
4. Cassie Tallon
5. Rushi Ganmukhi
6. Robyn Theisen
7. Tom Hedge
8. Sameer Bhasin

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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