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The Best Practices Show with Kirk Behrendt

ACT Dental
Dental Practice Management
Dental Practices
Dentistry
Practice Management
Core Values
Act Dental
Patient Care
Profitability
Leadership
Patient Retention
Dental Insurance
Dental Practice
Best Practices Association
Annual Patient Value
Dental Hygiene
Patient Engagement
Patient Experience
Trust
Work-Life Balance
Cybersecurity

Welcome to The Best Practices Show, hosted by Kirk Behrendt, founder of ACT Dental (www.actdental.com/) and a leader in dental practice coaching. This podcast is your gateway to discovering the hidden gems and tactics used by the most successful dental practices worldwide. At ACT Dental, we have meticulously curated strategies that have consistently proven effective in elevating dental pra... more

PublishesDailyEpisodes300Founded9 years ago
Number of ListenersCategory
Business

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Artwork for The Best Practices Show

Latest Episodes

Production gaps are often blamed on low case acceptance or insufficient diagnosis, but the real issue may begin with how the schedule is structured, protected, and maintained. In this episode, Kirk Behrendt talks with dental practice coach Ariel Sieg... more

Missed calls, staffing shortages, and phone fatigue can create a front office bottleneck that affects both the patient experience and practice production. In this episode, Kirk Behrendt speaks with Richard May of Mango Voice about how modern VoIP sys... more

Building, growing, and owning an independent dental practice can feel isolating, especially when decisions, team challenges, and long-term vision fall on the practice owner. In this episode, Kirk Behrendt brings back Miranda Beeson, ACT coach and den... more

YouTube

Most dentists believe they need more new patients, but the real problem may be how well they are using the patients, providers, and chair time they already have. In this episode, Kirk Behrendt brings back Ariel Siegel, ACT Dental coach, to explain wh... more

YouTube

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Recent Guests

Mari Jose Blanco Solis
Dentist with private practice in San Jose, Costa Rica; expert in clear aligners and digital workflows
Private practice, San Jose, Costa Rica; Spark and Vista aligners
Episode: 1059: How Digital Workflow Innovations Are Transforming Aligner Treatment in 2026 - Dr. Maria Jose Blanco Solis
Cassie Tallon
Founder of The Fractional Match, fractional operator
The Fractional Match
Episode: 1058: Why Most Dental Practices Fail When Hiring Associates - Cassie Tallon
Timothy Bizga
Private practicing dentist in Northeast Ohio; adjunct professor at University of Michigan
Private practice in Cleveland area; University of Michigan (adjunct)
Episode: 1056: The Gift Inside Detour - Dr. Timothy Bizga
Rushi Ganmukhi
AI/dental tech entrepreneur
Bola AI
Episode: 1055: The Hidden Power of AI in Dentistry: How Voice Tech is Revolutionizing Practice Efficiency - Cassie Tallon & Rushi Ganmukhi
Tom Hedge
Dentist, guest on the show
Independent dental practitioner
Episode: 1052: 5 Myths Dentists Still Believe - Dr. Tom Hedge
Sameer Bhasin
From CareCredit, international expert in financing for dental practices
CareCredit
Episode: 1050: You Don't Need More Patients Just a Better System - Sameer Bhasin
Ashley Bond
Founder of Wisdom Dental Billing
Wisdom Dental Billing
Episode: 1026: Why Working Harder Isn’t Paying Off: The Billing Breakdown No One Talks About - Ashley Bond
Katrina Sanders
Dental hygienist, educator, speaker
AZ Perio / The Dental Wine Genist
Episode: 1025: Would You Hire Her? - Katrina Sanders
Bryan Laskin
Dental practitioner, author, and advocate for patient-centered care and data standards in dentistry
Independent dental technology and standards development
Episode: 1022: Taking Care of People vs. Making People Feel Cared For - Dr. Bryan Laskin

Host

Kirk Behrendt
Host of The Best Practices Show

Reviews

4.9 out of 5 stars from 110 ratings
  • Best Dental Podcast!

    As a practice owner, I love this podcast and it’s great for the teams to listen to as well! Such valuable information every episode.

    Apple Podcasts
    5
    Roasbury
    United States2 years ago
  • Come back

    I’m not calling this a come back, I am saying if you’ve tried this show in the past, you need to come back now. Kirk has done an amazing job improving the quality of this show and he has emerged as a go-to dental owner podcast to listen to.

    Apple Podcasts
    5
    Shadworth
    United States2 years ago
  • Essential Insights for Thriving in Dentistry

    The Best Practices Show episode 567 featuring Dr. Howard Farran, titled Howard’s Best Advice for a Successful Career in Dentistry, was a profound exploration of the often-overlooked business aspects of dental practice. Host Kirk Behrendt and Dr. Farran delve into the crucial skills and knowledge that dental school doesn't teach but are essential for success in the industry. This episode is an invaluable resource for any dental professional seeking to bridge the gap between clinical expertise and... more

    Apple Podcasts
    5
    I value the unique angle
    Austria3 years ago
  • Making me a better leader!

    I just wanted to say thank you to Kirk for making me a better leader by opening my mind to all these great thought leaders in dentistry. Every single one I listen to points out areas for growth(deficiencies!) in my leadership. I only wish this had been around 20 years ago! I wouldn’t have made all the mistakes I have made! But I deeply appreciate all this, it gives me fuel to fan the flame of a leader that everyone wants to follow. Thank you, thank you, thank you.

    Apple Podcasts
    5
    lmpdds
    United States3 years ago
  • Act Dental Things I wish I learned in Dental school with Dr McKee

    As always thank you for some great content and perspective from Kirk Behrendt and Dr Jim McKee! Thanks so making the drive to Milwaukee fly by and get me energised to be an even better leader for my team!

    Apple Podcasts
    5
    HKT
    United States3 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

The host and team are consistently delivering higher-quality content over time
Guests are high-caliber and provide real-world insights
Listeners praise the show for practical, actionable tips
Audience appreciates leadership and culture-focused coaching content

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Talking Points

Recent interactions between the hosts and their guests.

1060: Metric Mondays: Do We Actually Need More Patients– or Better Utilization? - Ariel Siegel
Q: What warning signs indicate a practice should pause growth and focus on utilization instead?
If there are many unscheduled active patients, low pre-appointment rates, or a mismatch between APV and current patient counts, it signals a utilization problem rather than a need for more patients.
1060: Metric Mondays: Do We Actually Need More Patients– or Better Utilization? - Ariel Siegel
Q: How do you define a healthy capacity target for a practice?
Aim for about 90-95% utilization of chair time, with some flexibility for interruptions and downtime. Track how different clinicians perform and share best practices to improve efficiency while maintaining care quality.
1060: Metric Mondays: Do We Actually Need More Patients– or Better Utilization? - Ariel Siegel
Q: What would you say to a dentist about where to start when evaluating whether to pursue new patients or optimize current utilization?
Focus on the active patient base first, assess capacity, and measure how much of the chair time is actually used versus available. If utilization is high and APV is solid, there may be less need for new patients; otherwise, optimize existing schedules and pre-appointment rates before expanding.
1056: The Gift Inside Detour - Dr. Timothy Bizga
Q: What is the book about and why did you write it?
The book gathers patient stories and the author's experiences to offer wisdom that helps readers navigate life with perspective, emphasizing service over self-promotion and the role of mentoring and community in dentistry.
1050: You Don't Need More Patients Just a Better System - Sameer Bhasin
Q: What is the audit or practice analysis, and why is it important for listeners to consider it?
The audit is a structured review of how a practice performs with CareCredit, showing opportunities to improve engagement, utilization, and outcomes. It grounds decisions in data, highlights demographics and market specifics, and helps tailor best practices to each practice's realities.

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Frequently Asked Questions About The Best Practices Show

What is The Best Practices Show about and what kind of topics does it cover?

Focused on dental practice management and profitability, the show features in-depth conversations with clinicians, coaches, and HR/culture experts. Episodes routinely explore leadership, onboarding, culture, patient communication, case acceptance, financial systems, and the role of AI and technology in running a modern practice. Expect pragmatic frameworks, data-driven decision making, and actionable coaching that practitioners can implement immediately. A standout aspect is the blend of clinical insight with business strategy, often highlighted by coaching perspectives from ACT Dental and senior practice-management guests, making it valuable for owners, managers, and teams aiming to improve efficiency, culture, and results.

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How many listeners does The Best Practices Show get?

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To see how many followers or subscribers The Best Practices Show has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to The Best Practices Show?

These podcasts share a similar audience with The Best Practices Show:

1. The Dentalpreneur Podcast w/ Dr. Mark Costes
2. The Mel Robbins Podcast
3. The Game with Alex Hormozi
4. THE ED MYLETT SHOW
5. Dental Practice Heroes

How many episodes of The Best Practices Show are there?

The Best Practices Show launched 9 years ago and published 300 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact The Best Practices Show?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

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What guests have appeared on The Best Practices Show?

Recent guests on The Best Practices Show include:

1. Mari Jose Blanco Solis
2. Cassie Tallon
3. Timothy Bizga
4. Rushi Ganmukhi
5. Tom Hedge
6. Sameer Bhasin
7. Ashley Bond
8. Katrina Sanders

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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