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The Astonishing Healthcare Podcast

Judi Health
Judi Health
Capital Rx
Artificial Intelligence
Prior Authorization
CMS
RFP Process
Healthcare
Pharmacy Benefits Management
Glp-1
Pbms
PBM (pharmacy Benefit Manager)
AWP
NADAC
Interoperability
AI (artificial Intelligence)
Flu Season
Vaccines
US Healthcare System
Healthcare Costs
Pharmacy Benefits

If you’ve ever wondered what pharmacy benefit managers (PBMs) do, why the pharmaceutical supply chain is so complicated or the pace of change in healthcare seems so slow, how vendor purchasing decisions are made, or why our nation’s electronic claim administration infrastructure must be updated, Astonishing Healthcare by Judi Health (Capital Rx) is the podcast for you. Covering everything from nic... more

PublishesTwice monthlyEpisodes116Founded2 years ago
Number of ListenersCategories
Business NewsHealth & FitnessMedicineNews

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Artwork for The Astonishing Healthcare Podcast

Latest Episodes

How can interoperability, policy, and technology come together to solve some of healthcare's most stubborn challenges? On episode 108 of Astonishing Healthcare, host Justin Venneri sits down with Brendan Keeler, Interoperability Practice Lead at HTD ... more

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What makes a healthcare experience feel simple, trustworthy, and effective, even when the work behind it is anything but? On episode 107 of Astonishing Healthcare, host Justin Venneri sits down with Judi Health's Adam Murphy, Senior Director of Desig... more

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Julie Selesnick, Executive Director of Legal and Compliance at Judi Group, joins the Astonishing Healthcare podcast for an in-depth discussion on the Department of Labor's proposed rules aimed at enhancing PBM transparency. Julie shares the highlight... more

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Josh Golden, SVP of Strategy at Judi Health, returns to the Astonishing Healthcare podcast for a timely discussion about the world of drug pricing and what's shaking things up. Josh shares insights from his two decades of experience working with many... more

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Recent Guests

Brendan Keeler
Interoperability Practice Lead at HTD Health; author of Health API Guy
HTD Health
Episode: AH108 - Fixing Healthcare Interoperability and Modernizing Digital Workflows, with Brendan Keeler
Adam Murphy
Senior Director of Design
Judi Health
Episode: AH107 - How Good UX/UI Design Transforms Healthcare, with Adam Murphy and Michelle Chambers
Michelle Chambers
Director of UX UI
Judi Health
Episode: AH107 - How Good UX/UI Design Transforms Healthcare, with Adam Murphy and Michelle Chambers
Josh Golden
Senior VP of Strategy at Capital Rx/Judi Health
Capital Rx/Judi Health
Episode: AH105 - The Perfect Storm Driving the Future of Drug Pricing, With Josh Golden
Amit Srivastava
Vice President and Head of AI
Capital Rx / Judi Health
Episode: AH103 - Proactive, Personalized, and Powerful: The Future of AI in Health Benefits, with Amit Srivastava
AJ Loiacono
Guest interviewed in-studio
Episode: AH100 - The End of the Age of Confusion, It's Time for Acceptance, with AJ Loiacono
Hannan Allen
Senior Vice President of Consultant Relations
Capital Rx
Episode: AH099 - Providing the Right Level of Guidance & Expertise in this Business is About as Hard as Driving Change, with Hannan Allen
Jeff Hogan
Managing Director, Judi Group
Judi Group
Episode: AH098 - Introducing The Judi Group: Mission-Driven Advocacy for Employers
Julie Selesnick
Director of Legal and Compliance, Judi Group
Judi Group
Episode: AH098 - Introducing The Judi Group: Mission-Driven Advocacy for Employers

Host

Justin Venneri
Host of The Astonishing Healthcare Podcast; appears across episodes discussing health tech, PBMs, and platform strategy.

Reviews

5.0 out of 5 stars from 26 ratings
  • This is the best podcast. Listen to episode 5

    This is my favorite podcast! LISTEN TO EPISODE 5 NOW!

    Apple Podcasts
    5
    Nick B. 3857 Evergreen St. TX
    United States2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

This show consistently features practical insights from health benefits leaders and PBM practitioners.
Guests bring real-world experience blending policy, tech, and operations.
Episodes highlight transparent pricing and member-centric discussions.

Talking Points

Recent interactions between the hosts and their guests.

AH086 - Balancing Technology and a Human Touch in Member Service, with Lisa Ellerhorst and Sonia Pettis
Q: Is that a big part of the evaluation of these tools and how do you balance getting a person on the phone quickly if the AI can't figure it out?
Yes, this balance is central; we measure success not by speed but by thoroughness and the ability to route complex or nuanced issues to human agents, ensuring members still receive timely and thoughtful assistance.
AH086 - Balancing Technology and a Human Touch in Member Service, with Lisa Ellerhorst and Sonia Pettis
Q: And I know this is one area where there's a lot of debate about the use of chatbots. Do you have any updates on internal usage or what are your thoughts on the use of AI in customer care?
We have progressed with a prototype AI bot named Agenic that can identify call reasons and validate HIPAA authentication, with plans to automate repetitive tasks while keeping live agents available for complex issues, thus balancing efficiency with human-centered care.
AH090 - The Survey Says: Inflation is a Problem, and Change is Imminent, with Business Group on Health's Jim Winkler
Q: What practical steps should a plan sponsor or consultant consider right now based on the survey results?
Focus on high-impact levers like refining vendor ecosystems through competitive RFPs, limiting underperforming programs, considering coverage adjustments for GLP-1s, and exploring alternative PBMs and health plans. Embrace year-round engagement with AI-enabled, clearer employee communications, and strengthen fiduciary practices under ERISA to ensure services reliably deliver value.
AH091 - Trends Shaping the Workplace: 2026 Forecast, with Dan Schawbel
Q: How do health care costs influence employee turnover and recruitment?
Health care costs are projected to become a primary driver of turnover and job change unless employers offer comprehensive, affordable health plans, as rising deductibles and premiums directly affect the perceived value of compensation and benefits.
AH091 - Trends Shaping the Workplace: 2026 Forecast, with Dan Schawbel
Q: What is the most surprising takeaway from the AI findings for 2026?
CEOs expect AI to boost productivity, yet a large majority of employees report AI increasing their workload, revealing a gap between leadership expectations and on-the-ground impact, which signals a need for better change management and training.

Audience Metrics

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Frequently Asked Questions About The Astonishing Healthcare Podcast

What is The Astonishing Healthcare Podcast about and what kind of topics does it cover?

This show focuses on the intersection of pharmacy benefits management, healthcare technology, and regulatory changes shaping the health benefits landscape. Episodes frequently explore enterprise UX in health tech, AI deployments in benefits administration, PBM transparency, and the evolving role of data, pricing, and member experience in care and claims. Unique strengths include candid conversations with practitioners and leaders about real-world implementation, regulatory shifts, and practical paths to platform-wide transformation in health plans and provider networks. Listeners are likely decision-makers and practitioners in health benefits, PBMs, and healthcare tech, seeking actionable insights on strategy, operations, and policy.

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How many listeners does The Astonishing Healthcare Podcast get?

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Which podcasts are similar to The Astonishing Healthcare Podcast?

These podcasts share a similar audience with The Astonishing Healthcare Podcast:

1. PBM Reform Podcast
2. Relentless Health Value
3. Up First from NPR
4. The Daily
5. TED Radio Hour

How many episodes of The Astonishing Healthcare Podcast are there?

The Astonishing Healthcare Podcast launched 2 years ago and published 116 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on The Astonishing Healthcare Podcast?

Recent guests on The Astonishing Healthcare Podcast include:

1. Brendan Keeler
2. Adam Murphy
3. Michelle Chambers
4. Josh Golden
5. Amit Srivastava
6. AJ Loiacono
7. Hannan Allen
8. Jeff Hogan

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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