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Relentless Health Value

Stacey Richter
Healthcare Costs
Patient Care
Value-Based Care
Primary Care
Self-Insurance
Healthcare
Direct Contracting
Trust
Self-Insured Employers
Healthcare Value
Pharmacy Benefit Managers
Healthcare Benefits
Maternal Health
Pharmaceutical Industry
Medicare Advantage
Glp-1
Healthcare Transparency
Brokers
Claims Wire
High-Cost Claimants

Welcome to Relentless Health Value, the podcast for those working in the belly of the beast to fix our fundamentally broken healthcare system. If you are a self-insured employer, plan sponsor, benefits consultant, clinician, a C-suite executive or anyone in the business of healthcare tired of the "transformational theater" and marketing fluff, you have found your tribe. The U.S. healthcare system ... more

PublishesWeeklyEpisodes654Founded12 years ago
Number of ListenersCategories
Health & FitnessNewsBusiness NewsMedicine

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Artwork for Relentless Health Value

Latest Episodes

Ask Me Anything: How Does GoodRx Actually Make Money, and Who Really Pays for the Discount? Episode 522. A listener asked Stacey Richter a deceptively simple question: how exactly does GoodRx make money? To answer it, this AMA episode revisits a 2021... more

RCM: Why Revenue Cycle Management Is Healthcare's $200B Hot Potato, With Andrew Tsang (EP521) Revenue cycle management (RCM) sounds like the least sexy phrase in healthcare — a back-office spreadsheet problem. It isn't. Andrew Tsang, an independent h... more

YouTube

Cash-Pay Generic Drugs and the PBM Spread Pricing Problem (EP520) Cash-pay generic drugs are one of the few corners of US healthcare where a real, functioning market already exists — which is why Stacey Richter argues policymakers need to tread caref... more

YouTube

Cognitive Atrophy, Referral Incentives, Fragmented Care: Is Primary Care Inevitable or Fixable? Episode 519. Primary care physicians are leaving traditional practice for concierge medicine in visible numbers—and the question is whether that exodus is... more

YouTube

Key Facts

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Recent Guests

Andrew Tsang
Independent healthcare analyst who has written about healthcare markets and administration
Episode: How Revenue Cycle Management (RCM) Became an Over $200 Billion Healthcare Hot Potato, With Andrew Tsang. EP521
Dr. Stan Schwartz
Dr. Stan Schwartz from ZERO.health
Episode: How Revenue Cycle Management (RCM) Became an Over $200 Billion Healthcare Hot Potato, With Andrew Tsang. EP521
Ge Bai
Professor of Health Policy
Johns Hopkins University (as discussed in episode)
Episode: Cash-Pay Generic Drugs Are a Functioning Market in Healthcare—Policymakers Beware and Be Careful. EP520
Bryce Platt
Health policy researcher/analyst
Self-described expert on affordability and PBMs
Episode: Cash-Pay Generic Drugs Are a Functioning Market in Healthcare—Policymakers Beware and Be Careful. EP520
Luke Slendy
Policy thinker on pharmaceutical contracts
Industry commentator
Episode: Cash-Pay Generic Drugs Are a Functioning Market in Healthcare—Policymakers Beware and Be Careful. EP520
Benjamin Jolly
Pharmacist in Utah
Independent pharmacist
Episode: Cash-Pay Generic Drugs Are a Functioning Market in Healthcare—Policymakers Beware and Be Careful. EP520
Lisa Rosenbaum
Cardiologist; writer-in-residence at Beth Israel Deaconess Medical Center; NEJM correspondent
New England Journal of Medicine / BIDMC
Episode: Cognitive Atrophy and Referral Incentives Breaking Primary Care, With Lisa Rosenbaum, MD (EP519)
Scott Conard
Speaker on the podcast intro; guest appearance
Relentless Health Value
Episode: Cognitive Atrophy and Referral Incentives Breaking Primary Care, With Lisa Rosenbaum, MD (EP519)
Claire Brockbank
Director of the 32BJ Health Fund
32BJ Health Fund
Episode: How Do You Explain the Difference Between an ASO Vendor and a TPA? With Claire Brockbank. Episode 518

Host

Stacey Richter
Host of Relentless Health Value

Reviews

4.9 out of 5 stars from 363 ratings
  • The rich get richer

    An echo chamber for CEOs and other out of touch execs that care about money and not care or making healthcare a sustainable career choice for providers.

    Apple Podcasts
    1
    NOT A CEO 2
    United States9 months ago
  • Highly Recommend!

    Relentless Health Value with Stacey Richter is hands down one of the best healthcare podcasts out there. Stacey has a unique talent for making complex topics clear and practical, and every episode is packed with valuable insights you can actually use. If you care about healthcare transparency, smarter plan management, or just want to keep up with what’s really happening in the industry, this podcast is a must listen. Highly recommended!

    Apple Podcasts
    5
    kcarle
    United Statesa year ago
  • A must listen for plan sponsors

    This podcast is incredibly helpful for anyone looking to become a more effective plan sponsor. Stacey asks insightful questions, and her guests are always engaging, industry experts. Topics that I previously found dry or difficult to understand are presented in a way that’s clear, digestible, and even empowering. I discovered this podcast at the perfect time in my life—it’s given me the confidence I need for my next job opportunity.

    Apple Podcasts
    5
    Kharding324
    United Statesa year ago
  • Must Listen Healthcare Podcast!

    Relentless Health Value is the #1 podcast for anyone wanting to be part of the solution to fixing healthcare and insurance. MD to Insurance broker will find value in being part of the RHV tribe.

    No one person has all the answers, but Stacey Richter has allowed listeners and guests to collectively move the conversation forward in practical ways. Thank you for all your work Stacey!

    Apple Podcasts
    5
    Matt McQuide
    United Statesa year ago
  • Why This NYC Nurse Trusts Relentless Health Value

    As a nurse who’s spent over 13 years on the front lines of New York City’s healthcare scene, I know authenticity when I see it—and let me tell you, "Relentless Health Value" and host Stacey Richter are the real deal.

    She doesn’t just interview guests—she ignites conversations that challenge the status quo. Through fearless questions and genuine curiosity, Stacey reveals transformative ideas that could shape the future of healthcare. Every episode leaves you more knowledgeable, more inspired, an... more

    Apple Podcasts
    5
    feelthebernabe
    United States2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Listeners often note the host's deep subject matter expertise and refreshing candor.
Audience members value data-driven discussions and real-world applicability of advice.
Most listeners see high production quality and practical, actionable healthcare insights.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

How Revenue Cycle Management (RCM) Became an Over $200 Billion Healthcare Hot Potato, With Andrew Tsang. EP521
Q: What would you consider the simplest takeaway for listeners about why RCM matters so much?
RCM is not a back-office afterthought; it is a front-door for access and a major driver of cost and patient experience, shaping incentives across the entire health care ecosystem and often determining who finally bears the cost for high-value or high-cost therapies.
How Revenue Cycle Management (RCM) Became an Over $200 Billion Healthcare Hot Potato, With Andrew Tsang. EP521
Q: If you are going to explain what revenue cycle management is just for our friends and family here, how would you do that?
RCM is the end-to-end mechanism for how health care gets paid, covering front-end eligibility and pre-encounter checks, the clinical encounter, coding, and the back-end claims processing, denial handling, and write-offs; in practice it is a sprawling, interdependent system that determines cash flow and patient experience.
How GoodRx Actually Makes Money: PBMs, Cash Prices, and Pharmacy Contracts, With Ge Bai, PhD, CPA (EP522)
Q: Hi Stacey, this is Arielle Bose from EHD Insurance, big fan of the podcast. We were talking about GoodRx the other day, and it occurred to me that I'm not exactly clear about how they make money.
Ge Bai explains that GoodRx monetizes the price dysfunction in pharmacy pricing by routing cash-pay customers through a network of PBMs that set and monitor price floors; pharmacies set high list prices to preserve margins, and GoodRx earns revenue through PBM-adjudication fees when customers pay cash via their platform.
How Do You Explain the Difference Between an ASO Vendor and a TPA? With Claire Brockbank. Episode 518
Q: How best to explain to an employer the difference between what is an ASO and what is a TPA?
Claire Brockbank clarifies that an ASO typically operates with its own network and bears some resistance to carved-out arrangements, while a TPA mainly handles claims processing and administrative tasks without owning a network, making it easier to accommodate direct contracts and carve-outs for the employer.
The 7.7% Wake-Up Call: A Roadmap to Align Finance Teams With Non-complacent Benefit Design, With Patrick Nelli. EP509
Q: If you are thinking about the roadmap that you might lay out here, what would be your first step?
Open the conversation with benefit leaders and frame the discussion in terms of economics so finance and benefits speak the same language, then establish a forecast that captures true healthcare inflation well above CPI.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
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Frequently Asked Questions About Relentless Health Value

What is Relentless Health Value about and what kind of topics does it cover?

This show consistently tackles the inner workings and incentives shaping U.S. healthcare, with a strong emphasis on price transparency, direct contracting, and value-based care. Across episodes, core themes include how market power, contract terms, and misaligned incentives drive costs for plan sponsors and patients, and practical paths to reduce waste through data, governance, and smarter purchasing. A standout trait is its practitioner-level rigor: guests range from antitrust and pricing experts to CFOs and clinician-researchers, all called to share concrete strategies that improve value without sacrificing care. The format often blends hard analysis with real-world examples, sponsor-supported context, and actionable roadmaps for listener... more

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Which podcasts are similar to Relentless Health Value?

These podcasts share a similar audience with Relentless Health Value:

1. Tradeoffs
2. What the Health? From KFF Health News
3. The Readout Loud
4. An Arm and a Leg
5. Broken Benefits

How many episodes of Relentless Health Value are there?

Relentless Health Value launched 12 years ago and published 654 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Relentless Health Value?

Recent guests on Relentless Health Value include:

1. Andrew Tsang
2. Dr. Stan Schwartz
3. Ge Bai
4. Bryce Platt
5. Luke Slendy
6. Benjamin Jolly
7. Lisa Rosenbaum
8. Scott Conard

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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