
Mastering ServiceTitan is your guide to getting the most out of ServiceTitan. Each episode, ServiceTitan power users share their strategies and success stories to give you real, actionable advice on how to leverage ServiceTitan for your business. Whether you’re new to ServiceTitan, or have been on the platform for years, you'll hear how businesses just like yours have transformed their operations,... more
| Publishes | Weekly | Episodes | 97 | Founded | 2 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | EducationBusiness | |||

In this episode, we talk with Sarah Ghirardo, Director of Pro Content, Marketing Pro at ServiceTitan and one of the leaders behind Atlas, the AI-powered intelligence layer built directly into the ServiceTitan platform. Sarah explains how Atlas uses r... more
In this episode, ServiceTitan’s own Shelby Breger and Christine Yang join the show to explore how Virtual Agents and Adaptive Capacity are helping contractors respond faster, book more jobs, and create a better customer experience. They explain how A... more
In this episode, we sit down with Eric Krzywicki, owner of Redding Heating & Air, to talk about leadership, sobriety, AI adoption, and rebuilding a company from the inside out. After years of struggling personally and professionally, Eric made the de... more
In this episode we talk with Tim Newhook, Training Specialist at HomeX Services Group, about what it takes to roll out ServiceTitan’s new Field Mobile App (FMA) across an organization with more than 1,000 technicians. Tim shares how HomeX approached ... more
In this episode, we welcome Dan Lizette, the newly appointed Delivery Manager for Exteriors at ServiceTitan. Dan shares his unique perspective as a former customer and Director of Process Improvement at Mattioni Plumbing, Heating & Cooling. We dive i... more
Sydney Biancardi, COO at Iceberg Home Services, joins the show to discuss the critical importance of ServiceTitan data fundamentals. Sydney shares her epic journey from starting as a CSR who offloaded shipments with a forklift to becoming a COO obses... more
Can just three people handle calls for a 65-person team? According to Liz Larson, Office Manager at ARC Electric — yes, they can! Liz shares how her team implemented ServiceTitan’s AI voice agent and why it feels like adding a fourth person to the of... more
If you’ve ever felt like you’re only scratching the surface of ServiceTitan, this episode is for you. There are more resources available than most people realize. Some are built into the software. Others are programs, communities, or events designed ... more
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This show helps service-based businesses, especially those using a field-service platform, turn data, processes, and campaigns into measurable gains. Across episodes, topics cluster around data governance and reporting in ServiceTitan, AI-assisted automation for front and back office, workflow optimization for dispatch, construction and maintenance projects, and strategic utilization of product features (from projects and payables to release highlights and marketing playbooks). Guests tend to share hands-on experiences, practical templates, and step-by-step playbooks for improving profitability, scheduling, and customer experience. A standout thread is the emphasis on actionable outcomes—whether it's boosting booking rates with AI, tighteni... more
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These podcasts share a similar audience with Mastering ServiceTitan:
1. Toolbox for the Trades
2. Waste No Day: A Home Services Motivational Podcast
3. The Home Service Expert Podcast
4. The Martell Method w/ Dan Martell
5. The Daily Blade: Joby Martin & Kyle Thompson
Mastering ServiceTitan launched 2 years ago and published 97 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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Recent guests on Mastering ServiceTitan include:
1. Dan Lizette
2. Sydney Biancardi
3. Liz Larson
4. Sena Sadeghi
5. Angela Kump
6. David Helms
7. Scott Burns
8. Lorenzo Plaath
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