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Voices of Care

Newcross Healthcare
NHS
Social Care
United Kingdom
National Health Service
Public Health
Life Sciences
Bupa
Genomics
Mental Health
Digital Transformation
Nursing
Psychological Safety
CMSUK
Social Care Reform
Housing Associations
Virtual Wards
Private Healthcare
Funding
Technology In Care
Neighbourhood Health

Newcross Healthcare presents Voices of Care, a new podcast series hosted by healthcare market expert Suhail Mirza to discuss the issues, challenges and opportunities facing health and social care in the UK today. We are delighted to welcome wisdom and insight from leaders in NHS, private healthcare and from across social care: Sir David Nicholson, Dr Jane Townson, Professor Martin Green, Roisin Fa... more

PublishesTwice monthlyEpisodes100Founded4 years ago
Number of ListenersCategories
Health & FitnessMedicineMental Health

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Artwork for Voices of Care

Latest Episodes

In this episode of Voices of Care, we are joined by Professor Nicola Ranger, General Secretary and Chief Executive of the Royal College of Nursing.

The episode explores why nurses remain undervalued, how pay and progression have failed to reflect res... more

In this episode of Voices of Care, M. Suhail Mirza is joined by Ross Dowsett, CEO of Practice Plus Group; Dr Subashini M, Medical & Sustainability Director at Aviva UK Health; and Jonathan Finney, Director of Engagement at the Private Healthcare Info... more

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In this episode of Voices of Care, we are joined by Paula Sussex CBE, the Parliamentary and Health Service Ombudsman.

This is a timely and deeply important conversation about trust: trust between citizens and the state, trust between patients and the... more

YouTube

In this episode of Voices of Care, M. Suhail Mirza is joined by three exceptional NHS leaders: Louise Stead, Vanessa Ford MBE and Cara Charles-Barks MBE.

All three are nationally acclaimed NHS chief executives. All three are women. All three are nurs... more

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In this episode: 4 national leaders discuss the future of Homecare, Tech and Fair Funding and Commissioning and present opportunity to truly value the sector's workforce. They call on the new Health and Social Care Secretary to really understand the ... more

YouTube

“It’s probably never been more important for public and private to work together.”

That was the clear message from a recent Voices of Care conversation with Bupa leaders Richard Washington and Philip Luce.

Key messages include:

- The role of emplo... more

YouTube

Many commentators decry the "nanny state" yet a clear message from William Roberts, CEO at the Royal Society for Public Health, in our latest Voices of Care podcast challenges this narrative. As he says:

 

" People want to be healthy, and the public ... more

YouTube

United we stand- Social Care's Moment Must be Now

 

As official podcast partners to the Care England Annual Conference we are delighted to share the latest Voices of Care episode featuring 7 leaders from the sector; a golden thread running through th... more

Key Facts

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Recent Guests

Ross Dowsett
CEO of Practice Plus Group
Practice Plus Group
Episode: Beyond Public vs Private: Trust, Choice and the Future of UK Healthcare | Voices of Care
John Finney
Engagement Director at the Private Healthcare Information Network
Private Healthcare Information Network (PHIN)
Episode: Beyond Public vs Private: Trust, Choice and the Future of UK Healthcare | Voices of Care
Paula Sussex
Parliamentary and Health Service Ombudsman
Parliamentary and Health Service Ombudsman
Episode: Paula Sussex CBE | Parliamentary and Health Service Ombudsman | Voices of Care
Louise Stead
Group Chief Executive of Royal Surrey and Ashford and St. Peter's NHS Foundation Trust
Royal Surrey and Ashford and St. Peter's NHS Foundation Trust
Episode: Leading the NHS Through Its Next Chapter | Voices of Care
Vanessa Ford
Chief Executive Officer at Southwest London and St. George's Mental Health NHS Foundation Trust
Southwest London and St. George's Mental Health NHS Foundation Trust
Episode: Leading the NHS Through Its Next Chapter | Voices of Care
Cara Charles-Barks
CEO of the BSW Group (Great Western, Royal United Hospitals Bath, Salisbury NHS Foundation Trust)
BSW Group
Episode: Leading the NHS Through Its Next Chapter | Voices of Care
Richard Washington
CEO of Bupa Insurance
Bupa
Episode: Richard Washington and Philip Luce | Bupa | Voices of Care
Philip Luce
CEO for Diagnostics and Secondary Care in London
Bupa
Episode: Richard Washington and Philip Luce | Bupa | Voices of Care
William Roberts
CEO of the Royal Society for Public Health
Royal Society for Public Health
Episode: William Roberts | Royal Society for Public Health | Voices of Care

Host

Suhail Mirza
Host of Voices of Care, healthcare market expert

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Talking Points

Recent interactions between the hosts and their guests.

Paula Sussex CBE | Parliamentary and Health Service Ombudsman | Voices of Care
Q: What role does leadership play in turning complaints into change?
Leadership must champion listening to patients, embed feedback into quality improvement, and ensure that recommendations from the ombudsman lead to tangible changes rather than being filed away in reports.
Paula Sussex CBE | Parliamentary and Health Service Ombudsman | Voices of Care
Q: How can technology help prevent avoidable harm in health and social care?
Technology and data can reveal patterns in complaints and outcomes, enabling proactive interventions, faster identification of root causes, and a more seamless single patient record that supports better interoperability across care settings.
Paula Sussex CBE | Parliamentary and Health Service Ombudsman | Voices of Care
Q: What is the fundamental issue you see when trust between citizens and public services is eroded?
The core problem is that patient voices are not meaningfully integrated into service design and response; rebuilding trust requires listening, acknowledging faults, and translating complaints into concrete, system-wide improvements.
Leading the NHS Through Its Next Chapter | Voices of Care
Q: How can NHS groups coordinate across trusts to improve care delivery?
Group models can enable sharing of specialized services and align strategies across a geographic patch, moving toward neighborhood-integrated health organizations and closer collaboration with GP federations and community providers.
Leading the NHS Through Its Next Chapter | Voices of Care
Q: What are the top priorities on the agenda for the NHS leadership moving forward?
Leaders emphasize balancing budgets, advancing the left-shift of care to the community, maintaining stability and clarity, and investing in digital solutions that free up clinicians to focus more on direct patient care.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About Voices of Care

What is Voices of Care about and what kind of topics does it cover?

The show centers on UK health and social care, with frequent deep dives into NHS policy, workforce strategy, and the intersection of public and private sectors. Across conversations, listeners encounter themes like workforce wellbeing and inclusion, digital transformation, funding and governance, and the role of life sciences and diagnostics in system efficiency. Notable strengths include high-caliber expert guests spanning policymakers, regulators, NHS leaders, and industry executives, as well as a consistent focus on practical reforms, collaboration, and actionable pathways for improving patient care and workforce experience. Potential listeners—PR and marketing teams evaluating podcast sponsorship or guesting—will likely find useful pers... more

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Which podcasts are similar to Voices of Care?

These podcasts share a similar audience with Voices of Care:

1. Political Currency
2. The News Agents
3. The Archers
4. THE ARSENAL OPINION - BY LE GROVE
5. Digital Health Unplugged

How many episodes of Voices of Care are there?

Voices of Care launched 4 years ago and published 100 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Voices of Care?

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What guests have appeared on Voices of Care?

Recent guests on Voices of Care include:

1. Ross Dowsett
2. John Finney
3. Paula Sussex
4. Louise Stead
5. Vanessa Ford
6. Cara Charles-Barks
7. Richard Washington
8. Philip Luce

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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