Rephonic
Artwork for Retail Disrupted

Retail Disrupted

Natalie Berg
Artificial Intelligence
Sustainability
Amazon
E-Commerce
Retail
Unified Commerce
Menopause
AI In Retail
Agentic Commerce
Marks & Spencer
Retail Transformation
Fortnum & Mason
Charles Clinkard
Shein
SURI
River Island
Morrisons
Asda
Breast Cancer Now
Clothing Fit

Learn from the leaders and disruptors shaping the future of retail. Hosted by retail analyst Natalie Berg, Retail Disrupted® is a weekly podcast exploring the biggest trends in retail, e-commerce, and consumer behavior. Join us as we dive into the future of shopping — from AI-powered experiences and omnichannel strategy to reimagined stores, sustainability, social commerce, and more. We explore ho... more

PublishesTwice weeklyEpisodes138Founded3 years ago
Number of ListenersCategories
BusinessBusiness NewsNews

Listen to this Podcast

Artwork for Retail Disrupted

Latest Episodes

AI is a bigger wave of disruption than e-commerce or mobile because it isn't just changing how consumers behave; it's fundamentally changing how businesses operate.

Romain Roulleau, Group Digital & E-Commerce Director, Kingfisher, joins Natalie Ber... more

YouTube

Your brand believes it's trusted. Your customers disagree.

Dr Amna Khan is a renowned retail and consumer behaviour expert with a PhD in trust development from Alliance Manchester Business School. She's observed the trust contract between businesse... more

YouTube

Modern retail is globally efficient but emotionally bankrupt. Marc-Antoine Barrois, founder of the luxury fragrance house MARC-ANTOINE BARROIS, and architect Antoine Bouillot join Natalie Berg to discuss their shared belief: a store should prioritize... more

YouTube

In 1985, two federal prosecutors walked away from their careers and mortgaged their homes to open a pizza restaurant in Beverly Hills. They wound up inventing an entirely new dining category.

Rick Rosenfield, co-founder of California Pizza Kitchen,... more

YouTube

Key Facts

Accepts Guests
Contact Information
Podcast Host
Number of Listeners
Find out how many people listen to this podcast per episode and each month.

Similar Podcasts

People also subscribe to these shows.

Recent Guests

Romain Roulleau
Group Digital & E-Commerce Director at Kingfisher
Kingfisher
Episode: Kingfisher's Group Digital Director: AI Is Bigger Disruption Than E-Commerce & Mobile
Amna Khan
PhD in Trust; consumer behavior expert; global speaker on consumer behavior
AllIance Manchester Business School (PhD in Trust Development)
Episode: The Trust Crash: Why Consumers Don't Believe Brands Anymore
Marc-Antoine Barrois
Founder of a luxury fragrance brand (Maison de Couture)
Marc-Antoine Barrois
Episode: Why This Luxury Founder Tells Customers NOT to Buy – Marc-Antoine Barrois Strategy Briefing
Antoine Bouillot
Architect
Bouillot Studio (architect for Marc-Antoine Barrois boutiques)
Episode: Why This Luxury Founder Tells Customers NOT to Buy – Marc-Antoine Barrois Strategy Briefing
Rick Rosenfield
Co-founder of California Pizza Kitchen
California Pizza Kitchen
Episode: California Pizza Kitchen's Rick Rosenfield on Innovation, Reinvention & the CPK Comeback
Olivia May
Partner at OC&C Strategy Consultants
OC&C Strategy Consultants
Episode: The UK's 3rd Biggest Fashion Retailer Owns No Inventory — An OC&C Strategy Briefing
Gregor Ulitzka
President of Europe for Ocado Group
Ocado Group
Episode: Online Grocery Is a Decathlon — Ocado's European President on Making E-Commerce Profitable
Ashley Kechter
Vuori Global President
Vuori
Episode: Vuori Global President: Cracking DTC, Physical Retail & International Expansion
Marianne Vikkula
CEO of Wolt
Wolt
Episode: The Future of Quick Commerce: Wolt's Marianne Vikkula on Affordability, AI & Retail

Host

Natalie Berg
Host of the show

Reviews

4.8 out of 5 stars from 74 ratings
  • Understand Where Retail is Headed

    With AI now more accessible than ever, the true competitive edge in retail isn’t just about technology - it’s about domain expertise. This is precisely what makes Natalie Berg’s podcast, Retail Disrputed, so compelling by leveraging her extensive leadership and deep knowledge of retail, curates insightful conversations with professionals who are shaping the future of the industry.

    Retail, as one of the largest sectors with over £517 billion in UK sales in 2024, employing nearly 2.9 million peop... more

    Apple Podcasts
    5
    LWLRB
    United Kingdoma year ago
  • 💎💎💎

    Natalie has such a bright and engaging energy which really makes interviews so enjoyable! Whether you’re looking for industry trend updates, inspiring case studies, or actionable strategies, you’ll find it all here! Helpful knowledge no matter what stage of business you’re in! I’m not a retailer myself, but as a PR coach for Ecom brands/retailers, I’m always looking for resources to recommend them🔥🔥

    @gloriachoupr

    Apple Podcasts
    5
    _doremi101
    United States2 years ago
  • This is what is needed in retail today!

    Natalie’s curation of guests and take on the retail industry is fresh, forward leaning, and exactly what retailers need to consider as they work to evolve. This is a “must listen to!”

    Apple Podcasts
    5
    The Sweet Choice
    United States2 years ago
  • Must listen if your in retail

    Great source of information for anyone in the retail business.

    Apple Podcasts
    5
    Gangaroots
    Canada2 years ago
  • Insightful and varied

    I love how they look at all types of retail from online to grocery to brick and mortar stores

    Showing what works and how it evolves

    Apple Podcasts
    5
    SheriTraxler
    United States2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Insightful, industry-leading guests and practical takeaways for retail professionals.
Broad range of topics keeps content fresh and highly relevant for retail strategy.
Host has engaging energy and asks sharp questions that unlock actionable insights.

Talking Points

Recent interactions between the hosts and their guests.

The Trust Crash: Why Consumers Don't Believe Brands Anymore
Q: How do Gen Alpha and Gen Z differ in their trust formation compared to older generations?
They are more informed and connected through social platforms, value authenticity and community, and are more willing to trust creators and groups over faceless brands, especially when a brand demonstrates cultural fluency and genuine interaction.
The Trust Crash: Why Consumers Don't Believe Brands Anymore
Q: What is driving the erosion of trust in brands today?
A combination of fragmented narratives, skepticism towards traditional institutions, and the rise of online communities and creators who offer more relatable, human-centered connections than traditional brands.
The Future of Quick Commerce: Wolt's Marianne Vikkula on Affordability, AI & Retail
Q: What should retailers do to get the most out of Wolt?
Marianne emphasizes that channels are incremental, urges retailers to leverage in-store and online channels together, and recommends broad assortments and promotions to grow baskets while maintaining profitability.
The Future of Quick Commerce: Wolt's Marianne Vikkula on Affordability, AI & Retail
Q: Can you tell us a little bit about Wolt and how you differentiate in a very crowded market?
Marianne explains that Wolt started as a technology-first local commerce platform, connecting merchants with customers and continuously expanding into groceries, retail, and more, while investing in storefronts and digital experiences for merchants.
How AI Agents Will Rewrite Retail Payments – Spreedly CEO
Q: What is payment orchestration and why is it important for retailers?
Payment orchestration is like an operating system for payments that lets retailers mix and match providers, optimize for regions, and improve security and efficiency without building everything in-house.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About Retail Disrupted

What is Retail Disrupted about and what kind of topics does it cover?

Presents practical, forward-looking discussions with leaders shaping retail's future, including last-mile logistics, quick commerce, AI-enabled shopping, omnichannel strategy, and sustainable business models. Episodes pair operators, academics, and tech executives to unpack how technologies—from locker networks and agentic AI to AR and data-driven decision making—transform customer experiences, supply chains, and business models. Noteworthy is the mix of real-world case studies, strategic frameworks, and cross-industry insights that help listeners evaluate opportunities to innovate within retail, e-commerce, and consumer behavior.

The format tends to spotlight actionable takeaways, partnership opportunities, and how established brands adap... more

Where can I find podcast stats for Retail Disrupted?

Rephonic provides a wide range of podcast stats for Retail Disrupted. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to Retail Disrupted and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.

How many listeners does Retail Disrupted get?

Rephonic provides a full set of podcast information for four million podcasts, including the number of listeners. View further listenership figures for Retail Disrupted, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.

What are the audience demographics for Retail Disrupted?

Rephonic provides comprehensive predictive audience data for Retail Disrupted, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.

How many subscribers and views does Retail Disrupted have?

To see how many followers or subscribers Retail Disrupted has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to Retail Disrupted?

These podcasts share a similar audience with Retail Disrupted:

1. FT News Briefing
2. The News Agents
3. The Diary Of A CEO with Steven Bartlett
4. The McKinsey Podcast
5. Desert Island Discs

How many episodes of Retail Disrupted are there?

Retail Disrupted launched 3 years ago and published 138 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Retail Disrupted?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for Retail Disrupted?

Rephonic pulls ratings and reviews for Retail Disrupted from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.

How do I access podcast episode transcripts for Retail Disrupted?

Rephonic provides full transcripts for episodes of Retail Disrupted. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.

What guests have appeared on Retail Disrupted?

Recent guests on Retail Disrupted include:

1. Romain Roulleau
2. Amna Khan
3. Marc-Antoine Barrois
4. Antoine Bouillot
5. Rick Rosenfield
6. Olivia May
7. Gregor Ulitzka
8. Ashley Kechter

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

Find and pitch the right podcasts

We help savvy brands, marketers and PR professionals to find the right podcasts for any topic or niche. Get the data and contacts you need to pitch podcasts at scale and turn listeners into customers.
Try it free for 7 days