
Learn from the leaders and disruptors shaping the future of retail. Hosted by retail analyst Natalie Berg, Retail Disrupted® is a weekly podcast exploring the biggest trends in retail, e-commerce, and consumer behavior. Join us as we dive into the future of shopping — from AI-powered experiences and omnichannel strategy to reimagined stores, sustainability, social commerce, and more. We explore ho... more
| Publishes | Twice weekly | Episodes | 138 | Founded | 3 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | BusinessBusiness NewsNews | |||

AI is a bigger wave of disruption than e-commerce or mobile because it isn't just changing how consumers behave; it's fundamentally changing how businesses operate.
Romain Roulleau, Group Digital & E-Commerce Director, Kingfisher, joins Natalie Ber... more
Your brand believes it's trusted. Your customers disagree.
Dr Amna Khan is a renowned retail and consumer behaviour expert with a PhD in trust development from Alliance Manchester Business School. She's observed the trust contract between businesse... more
Modern retail is globally efficient but emotionally bankrupt. Marc-Antoine Barrois, founder of the luxury fragrance house MARC-ANTOINE BARROIS, and architect Antoine Bouillot join Natalie Berg to discuss their shared belief: a store should prioritize... more
In 1985, two federal prosecutors walked away from their careers and mortgaged their homes to open a pizza restaurant in Beverly Hills. They wound up inventing an entirely new dining category.
Rick Rosenfield, co-founder of California Pizza Kitchen,... more
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With AI now more accessible than ever, the true competitive edge in retail isn’t just about technology - it’s about domain expertise. This is precisely what makes Natalie Berg’s podcast, Retail Disrputed, so compelling by leveraging her extensive leadership and deep knowledge of retail, curates insightful conversations with professionals who are shaping the future of the industry.
Retail, as one of the largest sectors with over £517 billion in UK sales in 2024, employing nearly 2.9 million peop... more
Natalie has such a bright and engaging energy which really makes interviews so enjoyable! Whether you’re looking for industry trend updates, inspiring case studies, or actionable strategies, you’ll find it all here! Helpful knowledge no matter what stage of business you’re in! I’m not a retailer myself, but as a PR coach for Ecom brands/retailers, I’m always looking for resources to recommend them🔥🔥
@gloriachoupr
Natalie’s curation of guests and take on the retail industry is fresh, forward leaning, and exactly what retailers need to consider as they work to evolve. This is a “must listen to!”
Great source of information for anyone in the retail business.
I love how they look at all types of retail from online to grocery to brick and mortar stores
Showing what works and how it evolves
Key themes from listener reviews, highlighting what works and what could be improved about the show.









Recent interactions between the hosts and their guests.
Listeners, social reach, demographics and more for this podcast.
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Presents practical, forward-looking discussions with leaders shaping retail's future, including last-mile logistics, quick commerce, AI-enabled shopping, omnichannel strategy, and sustainable business models. Episodes pair operators, academics, and tech executives to unpack how technologies—from locker networks and agentic AI to AR and data-driven decision making—transform customer experiences, supply chains, and business models. Noteworthy is the mix of real-world case studies, strategic frameworks, and cross-industry insights that help listeners evaluate opportunities to innovate within retail, e-commerce, and consumer behavior.
The format tends to spotlight actionable takeaways, partnership opportunities, and how established brands adap... more
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These podcasts share a similar audience with Retail Disrupted:
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Retail Disrupted launched 3 years ago and published 138 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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Recent guests on Retail Disrupted include:
1. Romain Roulleau
2. Amna Khan
3. Marc-Antoine Barrois
4. Antoine Bouillot
5. Rick Rosenfield
6. Olivia May
7. Gregor Ulitzka
8. Ashley Kechter
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.