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Artwork for PhorestFM: Building a Stronger Industry, Together

PhorestFM: Building a Stronger Industry, Together

Phorest Software
Leadership
Salon Industry
Salon Management
Beauty Industry
Phorest Salon Software
Customer Experience
Conscious Productivity
Entrepreneurship
Salon Owners Summit 2024
Diversity and Inclusion
Codependency
Sustainability
Work-Life Balance
Mental Health
Green Salon Collective
Mentorship
Covid-19
Circular Economy
Neurodiversity
UK Beauty Industry

The professional hair, beauty, and medi-aesthetics industry has a lot to be proud of. Phorest has always been in awe of it. The energy. The camaraderie. The creativity. Being a business owner takes courage, but it can sometimes become an isolating, all-consuming reality. Amidst the daily whirlwind of tasks, there’s still the challenge of thinking ahead, of carving a path forward.The PhorestFM podc... more

PublishesTwice monthlyEpisodes367Founded10 years ago
Number of ListenersCategories
MarketingBusinessManagement

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Artwork for PhorestFM: Building a Stronger Industry, Together

Latest Episodes

[337] When Phorest announced the 2027 Summit earlier this year, it marked a major shift for the brand: next January 24th and 25th, the flagship event moves from its long-time home in Dublin to the breathtaking landscapes of Killarney, County Kerry.

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All things Phorest

Find out how Phorest helps top salons & aesthetic clinics steer their businesses toward happier clients, more productive teams, and greater growth. Say hello to life with Phorest!

Learn more about the Phorest Summit & secure your... more

[335] Jordan White, known on Instagram as The Murse Injector, is a pioneering leader in aesthetic medicine and the founder and owner of URBAN Medical, a practice that has earned an impeccable reputation for delivering safe, natural, and effective res... more

[334] Ildi Arlette is a business consultant, certified coach, and former clinic owner with 24 years of experience working with over 450 medical aesthetics clinics, spas, salons and wellness businesses across Canada and the US. She's known for helping... more

Key Facts

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Recent Guests

Scott Buchanan
Dream builder, president and owner of Scott J. Salon Group; president of Intercoffure America Canada
Scott J. Salon Group; Intercoffure America Canada
Episode: What We Make Possible Together & For Each Other: Scott J. Buchanan on Purpose, Connection & Community
Jordan White
Industry leading aesthetic injector, international trainer, speaker, owner and founder of URBAN Medical
URBAN Medical
Episode: Jordan White BSN, RN, LSO, CNI on Building Medical Aesthetic Practices That Last Beyond Trend Cycles
Ildi Arlette
Award-winning business leader and founder of Results Continuum Inc.
Results Continuum Inc
Episode: Results May Vary: Ildi Arlette on Receding Trust and the Capacity to Keep Going
Sophia-Fai Roche
Journalist at Aesthetics Journal
Aesthetics Journal
Episode: What's Next: A Dialogue on Facing Industry Shifts and Opportunities in the UK & Irish Markets
Nicky Pope
Publisher of Tribute Magazine and Chair of the Hair Committee at the British Beauty Council
Tribute Magazine / British Beauty Council
Episode: What's Next: A Dialogue on Facing Industry Shifts and Opportunities in the UK & Irish Markets
Ellen Cummings
Deputy Editor at Professional Beauty Group
Professional Beauty Group
Episode: What's Next: A Dialogue on Facing Industry Shifts and Opportunities in the UK & Irish Markets
Jennifer Paxton
Editor-in-Chief of Barber EVO and Salon EVO
EVO Media Group
Episode: What's Next: A Dialogue on Facing Industry Shifts and Opportunities in the UK & Irish Markets
Jules Molina
Salon owner and Summit Salon Business Center front desk trainer and salon coach
Salon Summit / Summit Salon Business Center
Episode: The Bot-tom Line: Jules Molina & Ashley Prowell on Turning the Front Desk Into a Profit Center
Ashley Prowell
North America Education Specialist at Phorest
Phorest
Episode: The Bot-tom Line: Jules Molina & Ashley Prowell on Turning the Front Desk Into a Profit Center

Host

Alex Bélisle-Springer
Host of the show with a focus on education content for the beauty software ecosystem; frequent host and facilitator of industry conversations.

Reviews

5.0 out of 5 stars from 115 ratings
  • Perfection

    This is a must listen podcast for anyone and everyone in the beauty industry! Alex is incredible.

    Apple Podcasts
    5
    ashleenicolexo
    United States6 months ago
  • Insightful, Inspiring and Great for the Salon Community

    PhorestFM is such a great listen for anyone in the hair and beauty industry. It’s always insightful and packed with real conversations that actually relate to what salon owners and professionals experience day to day. I love how inspirational the guests and stories are, and how it highlights different voices across the industry. It really feels like it helps keep the community connected while sharing ideas, challenges and wins. Definitely a podcast I look forward to and would recommend to anyone... more

    Apple Podcasts
    5
    SalonCommunityMember
    United States6 months ago
  • Love this one

    Alex always asks thoughtful questions and it gives a lot of good insight into what it takes to be a successful leader, a considerate entrepreneur, and a beauty industry expert in practical and creative ways. I always get some new perspectives when I listen

    Apple Podcasts
    5
    Sheri Francis
    United States6 months ago
  • Great!

    Great tone, super informative, fantastic software - thanks for doing what you do!

    Apple Podcasts
    5
    BST2015
    United States6 months ago
  • Best of the best

    One of my favorite podcasts! I love this show and I love Phorest!

    Apple Podcasts
    5
    Eveksk
    United States6 months ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Listeners value the community focus and actionable insights on AI and service design.
Industry-leading host with thoughtful, practical questions.
Guests consistently provide real-world, applicable tips for salon growth.

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Talking Points

Recent interactions between the hosts and their guests.

What We Make Possible Together & For Each Other: Scott J. Buchanan on Purpose, Connection & Community
Q: What moment do you think the industry in the US and Canada is in right now and where is it headed with AI on the horizon?
The industry is swinging back toward employee-based, salary-based models after a surge in salon suites, and AI should be used to free up time for human connection rather than replace it, enabling staff to focus more on client experiences.
Jordan White BSN, RN, LSO, CNI on Building Medical Aesthetic Practices That Last Beyond Trend Cycles
Q: What two big factors drive Jordan's approach to long-term practice success beyond trends?
Jordan emphasizes patient-centered care and safety as foundational, arguing that ethical decision-making and ongoing education secure long-term success more than chasing trends or maximizing short-term profit.
Results May Vary: Ildi Arlette on Receding Trust and the Capacity to Keep Going
Q: What does rebuilding trust actually look like in practice for the aesthetic and hair/beauty industries?
Rebuilding trust centers on showing tangible actions that demonstrate core values—consistently delivering on promises, personalizing the guest experience, and ensuring reliability in every touchpoint.
Results May Vary: Ildi Arlette on Receding Trust and the Capacity to Keep Going
Q: At what point does avoiding discomfort become a disservice to the client or patient?
Avoiding clear recommendations and not addressing a primary pain point leaves clients without solutions; honest guidance and actionable next steps are essential for true service.
Results May Vary: Ildi Arlette on Receding Trust and the Capacity to Keep Going
Q: When you think about where both sectors are right now, how would you describe the growth path of each sector?
Growth should not be assumed from rapid expansion alone; sustainable growth depends on solid structures, clarity, and the ability to adapt to uncertainty, while maintaining service quality and hospitality.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

A forward-looking show focused on practical strategies for growing and professionalizing beauty, wellness, and medi-aesthetic businesses. Episodes frequently explore leadership, team culture, and sustainable growth, with a strong emphasis on guest-led insights about customer experience, retail, AI-enabled operations, and data-driven decision making. Across conversations, listeners are guided on transforming front-facing processes (like the desk and client interaction) into profit drivers, while maintaining hospitality and human connection. Noteworthy threads include community-led industry development, ethical care, and the role of education, mentorship, and standards in elevating the entire ecosystem. The format tends to blend actionable fr... more

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These podcasts share a similar audience with this podcast:

1. Thriving Stylist Podcast
2. Grow My Salon Business Podcast
3. Salon Owners Collective
4. The GaryVee Audio Experience
5. The Mel Robbins Podcast

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this podcast launched 10 years ago and published 367 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Scott Buchanan
2. Jordan White
3. Ildi Arlette
4. Sophia-Fai Roche
5. Nicky Pope
6. Ellen Cummings
7. Jennifer Paxton
8. Jules Molina

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