Artwork for The Loyalty Podcast

The Loyalty Podcast

Iain Pringle

Global loyalty experts discuss and debate the latest developments in the loyalty industry that will help you make your retention strategy more effective.

PublishesWeeklyEpisodes65Founded5 years ago
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Artwork for The Loyalty Podcast

Latest Episodes

In this podcast we interview a global panel of GenZ consumers to find out what they want from loyalty. Who gets it right? Who gets it wrong? How can we engage this critical group of customers?

11 days ago

After years of slow decline in UK loyalty market has turned around over the last 2 years. In this podcast we review the latest research from Mando-Connect and YouGov and explore the reasons behind these changes with special guests Charlie Hills, Nick... more

a month ago

In this podcast we explore the rise of Direct to Consumer business models and how loyalty can help brands build a direct relationship with consumers. With Jason Whiting of Lego and loyalty expert David Andreadakis we use brands like Nike, Adidas, Har... more

2 months ago

In tough times what do you do when the marketing budget is cut? What is your response? How do you make the case for investing in customers? In this episode we are joined by Melanie Van Rooy, of Clicks in South Africa, Phil Hawkins in Australia and Ph... more

3 months ago


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5.0 out of 5 stars from 24 ratings
  • Insightful with good healthy debate

    Well done guys look forward to the next episode

    Apple Podcasts
    Australia5 years ago
  • Fantastic!

    Great podcast and group. Really insightful! Would be great to hear a bit about new app and platforms getting in the segment and trying to aggregate this world!

    Apple Podcasts
    Felipe Beirão da Veiga
    United Kingdom5 years ago

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The Loyalty Podcast launched 5 years ago and published 65 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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