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Artwork for Insurance Town

Insurance Town

Heath Shearon
Insurance
Insurance Industry
Networking
Artificial Intelligence
Insurance Technology
Canopy Connect
Smart Choice
Hard Market
Customer Experience
Technology In Insurance
Agency Operations
Entrepreneurship
Leadership
Independent Insurance Agents
Marketing Strategies
Personal Development
Mental Health
Small Business
Servant Leadership
Marketing

Welcome to Insurance Town! Your host is the Mayor of Insurance Town, Heath Shearon. After many years in different parts of the insurance world, Heath wants to share his experience with you. Join in on conversations with Heath and many of the friends he's made along the way. Insurance Town is a production of Insurance Town LLC! Find more info at http/://www.Insurancetownpodcast.com Music: "Mornin, ... more

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Artwork for Insurance Town

Latest Episodes

In this episode of Insurance Town, we've got a Mayor Solo episode. No guest this week, just me and my fellow citizens of Insurance Town.

Today, we're tackling a topic that I think has become way more complicated than it needs to be: personal brandin... more

Most insurance agencies are still using AI like a search engine.

They open ChatGPT.

 They ask a question.

 They get an answer.

That’s useful.

But it’s also reactive.

The next generation of AI doesn’t wait to be told what to do.

It monitors activ... more

In this week’s episode of Insurance Town, I had the privilege of sitting down with my good friend Kelly Smith.

Kelly is one of those people who has truly lived the insurance industry from every angle. She grew up in a family agency, spent time at th... more

In this week's episode of Insurance Town Podcast, I sat down with my good friend Mariah Gates. Mariah has become one of the insurance industry's leading voices on automation, technology adoption, and helping agencies work smarter. What makes her pers... more

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Recent Guests

Caleb Cramer
Founder/Executive at OneFort
OneFort
Episode: Is your AI Reactive or Proactive?
Kelly Smith
Insurance professional with leadership roles at FirstChoice MarshBerry
FirstChoice/MarshBerry
Episode: From Family Agency to Insurance Business Rising Star | Kelly Smith
Mariah Gates
Christian entrepreneur disruptor in the insurance space
Accelerated Automation
Episode: Are You Using the Right Technology to Scale Your Insurance Agency?
Carl Ziade
Co-founder of Gaia, insurer tech entrepreneur
Gaia (gaia.ai)
Episode: Your Team Is Wasting Hours Every Week Doing This
Paul Reamer
Paul Reamer, involved with Panther Insurance Group and Reamer Insurance Group, specializes in trucking risks and niche commercial lines
Panther Insurance; Reamer Insurance Group
Episode: What Separates This Growing Agency from Everyone Else?
Casey Armstrong
Casey Armstrong, Canopy Connect
Canopy Connect
Episode: How Is AI Transforming Insurance with Data Accuracy and Efficiency
Emma Roloff
Founder at Roloff Consulting (with spouse James Roloff)
Roloff Consulting
Episode: How can I use Content to Build Relationships and Grow my book?
Jay Wolfberg
Franchise owner and President at WeInsure Group
WeInsure Group
Episode: How Does Hyper-Responsiveness Set Top Insurance Agencies Apart?
Tyler Brown
Insurance professional and speaker on sales tactics
Nova Intel / KW
Episode: Am I Listening Enough to Close More Deals?

Host

Heath Shearon
Host of Insurance Town and Mayor of Insurance Town

Reviews

4.8 out of 5 stars from 57 ratings
  • Informative and Inspiring

    Heath does a great job of bringing insights from his guest. What he means to the insurance industry is amazing!!!!!

    Apple Podcasts
    5
    MickUnplugged
    United States10 months ago
  • Good Show

    I really enjoy listening to this show. I learn a lot, the mayor is good, the guest are informative, keep rocking along

    Apple Podcasts
    5
    PJ Carisimo
    United States2 years ago
  • Great podcasts

    Great Experienced discussion of business!!

    Sometimes I am stuck with some important making the right decision on time. But this channel's discussion made it easy.

    Apple Podcasts
    5
    Ryan Morry
    United States3 years ago
  • Awesome

    Really great listen and a show like this was really needed. Love it

    Apple Podcasts
    5
    jordan WT
    United States3 years ago
  • Love it!

    This is a great insurance podcast. It inspires and interests me. Thanks Heath🧡

    Apple Podcasts
    5
    Michelle@William
    United States4 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Guests are described as informative and well-chosen, with a strong focus on real-world lessons.
The show is seen as a reliable go-to for agents seeking growth tips and relevant industry insights.
Listeners praise practical, actionable content and the host's genuine, energetic style.
Praise for the host's ability to connect with guests and deliver value consistently.

Talking Points

Recent interactions between the hosts and their guests.

Are You Using the Right Technology to Scale Your Insurance Agency?
Q: Where should agencies start with AI implementation?
Start where you have the greatest need, such as processing commercial renewals or underwriting documents, and expand as you gain competence. Avoid deploying AI in areas with high risk like carrier access; focus on internal workflows first.
Are You Using the Right Technology to Scale Your Insurance Agency?
Q: Should an agency go all-in on one ecosystem or mix and match?
Prefer an ecosystem that connects and communicates well; you can mix, but prioritize integration. The right approach is to pick tools that fit together and scale with the agency's needs rather than chasing every new tool.
Are You Using the Right Technology to Scale Your Insurance Agency?
Q: What would you say to someone just starting to build their tech stack?
Focus on a tech stack that can sink back into your AMS or CRM and ensure strong integration so data is centralized. Avoid disjointed tools; choose ecosystems that grow with you and allow data to flow between systems.
What Separates This Growing Agency from Everyone Else?
Q: Why do independent agents still matter in a digital, AI-driven world?
Independent agents offer local touch with national reach, deep client understanding, and the ability to adapt offerings to individual client needs—plus a culture and people-first approach that large firms may struggle to replicate.
What Separates This Growing Agency from Everyone Else?
Q: How do you balance technology and personal touch in an evolving market?
The approach is to use tools to improve speed and reach while preserving the core value of relationships and hands-on client service, ensuring clients feel supported especially during claims and high-stress situations.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Frequently Asked Questions About Insurance Town

What is Insurance Town about and what kind of topics does it cover?

With a focus on practical insurance insights, the show blends industry expertise, personal storytelling, and actionable tactics for building a book, growing agencies, and leveraging technology. Episodes frequently cover sales strategies, client relationships, marketing, cybersecurity for agencies, AI-enabled tools, and leadership within a relationship-driven field. A notable strength is the host's ability to extract real-world lessons from guests across insurance, tech, and marketing, while keeping discussions approachable and grounded in everyday agency realities. Listeners can expect episodes that mix hands-on tactics, mental well-being, and practical case studies, often with sponsor integrations presented in a helpful, non-flashy way. Th... more

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Which podcasts are similar to Insurance Town?

These podcasts share a similar audience with Insurance Town:

1. Business Refocused
2. Agency Intelligence: The Insurance Podcast Network
3. Power Producers Podcast
4. The Scratch Agency Podcast
5. The Ridiculously Amazing Insurance Podcast

How many episodes of Insurance Town are there?

Insurance Town launched 6 years ago and published 335 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Insurance Town?

Recent guests on Insurance Town include:

1. Caleb Cramer
2. Kelly Smith
3. Mariah Gates
4. Carl Ziade
5. Paul Reamer
6. Casey Armstrong
7. Emma Roloff
8. Jay Wolfberg

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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