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Artwork for Home Care Hindsight

Home Care Hindsight

David Knack
Home Care
Home Care Industry
Zingage
Leadership
Medicaid
Caregiver Retention
AI In Recruiting
Caregivers
Home Care Sales
Management
Medicare Advantage
Medicare
Bayada Home Health Care
Death and Dying
Momentum Healthcare and Technology Consulting
Entrepreneurship Burnout
Medical Aid In Dying
Best Of Care
Home Health
Home Care Recruiting

Welcome to Home Care Hindsight, where we dive deep into the lessons learned and strategies developed by home care providers to build a resilient and dedicated workforce. Powered by Ava, this podcast is your go-to resource for insights on retaining caregivers, reducing turnover, and optimizing your operations. Join us as we share real stories, expert advice, and practical tips that help you keep yo... more

PublishesWeeklyEpisodes85Founded2 years ago
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ManagementBusinessHealth & Fitness

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Artwork for Home Care Hindsight

Latest Episodes

Nick Bonitatibus, founder of Digital Champions, joins host David Knack for a wide-ranging conversation about how AI is transforming the way entrepreneurs think, work, and operate their businesses. Rather than focusing on flashy tools or futuristic pr... more

YouTube

Lisa Hall, owner of Griswold Home Care, joins host David Knack to share how she scaled her home care agency from under 1,000 weekly hours to more than 2,000 hours while avoiding staff burnout. With a background in engineering and automotive quality s... more

YouTube

Rachel Gartner, CEO of Carework, joins host David Knack to discuss the state of recruiting in 2026. Rachel shares her big mistake of running the old 2025 playbook where relying on free Indeed job postings and scheduling interviews caused massive inef... more

YouTube

Tiffany Dutcher joins host David Knack to unpack the leadership blind spots that quietly drive burnout in home care. After spending 15 years in the industry as an agency owner, franchise business coach, and now author, Tiffany shares the core lesson ... more

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Recent Guests

Lisa Hall
Owner, Griswold Home Care for Plano
Griswold Home Care
Episode: How I Stopped Being the On-Call Bottleneck and Let AI Handle the Chaos — Lisa Hall
Rachel Gartner
Founder and CEO of Carework
Carework
Episode: The 2026 Recruiting Playbook: Less No-Shows and More Conversations — Rachel Gartner
Tiffany Dutcher
Owner, former home care agency operator, coach, and author of The Unfiltered Truth About Home Care
Self-employed author/coach
Episode: How I Stopped Leading Without Understanding Myself and Started Building Teams That Actually Worked — Tiffany Dutcher
Emily Isbell
Founder of 24 7 Solutions, author of The 24 7 Solution
24 7 Solutions
Episode: How I Stopped Ignoring Management and Started Empowering My Team — Emily Isbell
Stephen Tweed
CEO of Leading Home Care, Tweed Jeffries company, founder of the Home Care CEO Forum
Leading Home Care; Home Care CEO Forum
Episode: How I Stopped Building a Practice and Built a Company Instead — Stephen Tweed
Steven Gonzalez
CEO of HealthView, Home Health Agency Hospice
HealthView
Episode: How I Stopped Fearing the Payer Mix and Scaled Referral Volume — Steven Gonzalez
Bob Roth
Co-founder and managing partner of Cypress Home Care Solutions
Cypress Home Care Solutions
Episode: How I Stopped Saving Everyone and Saved My Agency — Bob Roth
Nancy Gillette
Chief Growth Officer at Pocket RN
Pocket RN
Episode: How I Stopped Hiding My Wins and Started Branding Myself — Nancy Gillette
Diana Tucker
Co-founder of Private Home Care
Private Home Care
Episode: How I Stopped Keeping Wrong People and Built a Stronger Team — Diana Tucker

Host

David Knack
Host of Home Care Hindsight

Reviews

5.0 out of 5 stars from 21 ratings
  • Super Accessible And Insightful

    My background isn’t home care, however, I found this podcast to have a lot of values and insights that translate really well to other industries. It gave me some fresh vantage points for my own work in the non-profit sector. I highly recommend this podcast for anyone who wants to look at their own work and rhythms with a fresh set of eyes!

    Apple Podcasts
    5
    CMH 7
    United States3 months ago
  • Fresh take!

    Love this new show! It’s so encouraging to hear from successful people who have made real mistakes but were able to course correct. Thanks for providing a great platform where we can learn from others and hopefully avoid making these same mistakes!

    Apple Podcasts
    5
    MarleneElizabethBartlett
    United States2 years ago
  • Biggest mistakes

    I like the show’s section where David asks his guests about the biggest mistakes that they made instead of just asking about their achievements

    Apple Podcasts
    5
    Chamchamslax24
    Philippines2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Honest discussions about mistakes are highly valuable.
Insightful leadership stories that translate across industries.
Great focus on actionable strategies and real-world wins/losses.

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Talking Points

Recent interactions between the hosts and their guests.

On Death and Dying in Home Care Part 2 – Gabrielle Pumpian and Nicole Soares
Q: How often do home care agencies bring in death doulas to support clients?
In practice, it varies, but the guest notes growing collaboration with hospice and death doulas, with increasing education efforts to integrate doulas into the care plan early.
My Failed Acquisition Pushed Me To Do More Due Diligence – Kevin Smith
Q: What's your big mistake?
The biggest misstep was acquiring a Home Care arm through Adult Day Health that I thought would be synergistic. It ended up dissolving post-closing due to execution gaps, lack of adequate resources, and poor timing. It taught me the importance of realistic integration plans, stakeholder onboarding, and not letting personal pressure (like closing dates) override a solid due-diligence process.
Don't Copy-Paste Your Growth Strategy (And Other Lessons From Scaling Into NYC) — Mordechai Wolhendler
Q: What was the biggest change you made to turn the new territory into a success?
The realization that NYC is cutthroat forced a shift to differentiation and a targeted approach, focusing on a specific population and building a unique value proposition rather than a generic expansion tactic.
Don't Copy-Paste Your Growth Strategy (And Other Lessons From Scaling Into NYC) — Mordechai Wolhendler
Q: So Mordechai, what's your big mistake?
His biggest lesson came from trying to copy the upstate model into New York City and discovering that the NYC environment—regulations, pay dynamics, and rapid expectations—requires a fundamentally different approach; a misstep turned into a clear path for specialized, territory-aware execution.
The $10,000 Mistake That Forged a Stronger Partnership – John "Moz" Mozdzien
Q: What have you learned about maintaining a strong partnership when the business is doing well and when facing headwinds?
Begin with humility, listen more than you speak, and assemble a team smarter than you who come together without ego. Emotions must be managed, and the focus should be on education, alignment, and a shared mission rather than pure financial gain.

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Frequently Asked Questions About Home Care Hindsight

What is Home Care Hindsight about and what kind of topics does it cover?

The show focuses on practical strategies for growing and managing home care organizations, with heavy emphasis on leadership, recruitment, retention, and operations. Episodes frequently explore AI-enabled workflows, scheduling, caregiver recruitment, payer dynamics, and governance, often featuring operators, CEOs, and industry experts sharing real-world lessons, missteps, and scalable solutions. Notable throughlines include balancing technology with human care, building sustainable teams, and driving measurable outcomes like reduced turnover and improved client outcomes. The program is likely valuable for operators seeking actionable frameworks, governance insights, and strategies to scale without losing humane care. A recurring strength is... more

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Which podcasts are similar to Home Care Hindsight?

These podcasts share a similar audience with Home Care Hindsight:

1. Home Care Strategy Lab
2. Home Care Marketing & Sales Mastery by Approved Senior Network®
3. THE ED MYLETT SHOW
4. The School of Greatness
5. Home Care Business Insights

How many episodes of Home Care Hindsight are there?

Home Care Hindsight launched 2 years ago and published 85 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Home Care Hindsight?

Recent guests on Home Care Hindsight include:

1. Lisa Hall
2. Rachel Gartner
3. Tiffany Dutcher
4. Emily Isbell
5. Stephen Tweed
6. Steven Gonzalez
7. Bob Roth
8. Nancy Gillette

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