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Artwork for Home Care Hindsight

Home Care Hindsight

David Knack
Home Care
Home Care Industry
Zingage
Leadership
Medicare Advantage
Caregivers
Home Health
Artificial Intelligence
Medicaid
Caregiver Retention
Entrepreneurship
Caregiver Turnover
AI In Recruiting
Carework
Home Care Sales
Management
Medicare
Death and Dying
Bayada Home Health Care
Medical Aid In Dying

Welcome to Home Care Hindsight, where we dive deep into the lessons learned and strategies developed by home care providers to build a resilient and dedicated workforce. Powered by Ava, this podcast is your go-to resource for insights on retaining caregivers, reducing turnover, and optimizing your operations. Join us as we share real stories, expert advice, and practical tips that help you keep yo... more

PublishesWeeklyEpisodes87Founded2 years ago
Number of ListenersCategories
Health & FitnessManagementBusiness

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Artwork for Home Care Hindsight

Latest Episodes

Jeremy Meng, owner of Always Best Care, Jacksonville, tells host David Knack his biggest leadership mistake: assuming others think and operate like him. As an Air Force vet and federal agent, he brought unspoken expectations into home care, causing c... more

YouTube

JM and Michelle Simmonds join David Knack alongside Alex Veach of Agenda Health for a behind-the-scenes look at the journey from startup founders to successful sellers—and what came next after the deal closed.

What began as a small home care agency... more

Nick Bonitatibus, founder of Digital Champions, joins host David Knack for a wide-ranging conversation about how AI is transforming the way entrepreneurs think, work, and operate their businesses. Rather than focusing on flashy tools or futuristic pr... more

YouTube

Lisa Hall, owner of Griswold Home Care, joins host David Knack to share how she scaled her home care agency from under 1,000 weekly hours to more than 2,000 hours while avoiding staff burnout. With a background in engineering and automotive quality s... more

YouTube

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Recent Guests

Lisa Hall
Owner, Griswold Home Care for Plano
Griswold Home Care
Episode: How I Stopped Being the On-Call Bottleneck and Let AI Handle the Chaos — Lisa Hall
Tiffany Dutcher
Owner, former home care agency operator, coach, and author of The Unfiltered Truth About Home Care
Self-employed author/coach
Episode: How I Stopped Leading Without Understanding Myself and Started Building Teams That Actually Worked — Tiffany Dutcher
Emily Isbell
Founder of 24 7 Solutions, author of The 24 7 Solution
24 7 Solutions
Episode: How I Stopped Ignoring Management and Started Empowering My Team — Emily Isbell
Stephen Tweed
CEO of Leading Home Care, Tweed Jeffries company, founder of the Home Care CEO Forum
Leading Home Care; Home Care CEO Forum
Episode: How I Stopped Building a Practice and Built a Company Instead — Stephen Tweed
Steven Gonzalez
CEO of HealthView, Home Health Agency Hospice
HealthView
Episode: How I Stopped Fearing the Payer Mix and Scaled Referral Volume — Steven Gonzalez
Bob Roth
Co-founder and managing partner of Cypress Home Care Solutions
Cypress Home Care Solutions
Episode: How I Stopped Saving Everyone and Saved My Agency — Bob Roth
Nancy Gillette
Chief Growth Officer at Pocket RN
Pocket RN
Episode: How I Stopped Hiding My Wins and Started Branding Myself — Nancy Gillette
Diana Tucker
Co-founder of Private Home Care
Private Home Care
Episode: How I Stopped Keeping Wrong People and Built a Stronger Team — Diana Tucker
Angelo Spinola
Attorney at Polsinelli; home care industry expert
Polsinelli
Episode: The $19 Million HR Mistake (And Why Arbitration is Your Flood Insurance) — Angelo Spinola

Host

David Knack
Host of Home Care Hindsight

Reviews

5.0 out of 5 stars from 21 ratings
  • Super Accessible And Insightful

    My background isn’t home care, however, I found this podcast to have a lot of values and insights that translate really well to other industries. It gave me some fresh vantage points for my own work in the non-profit sector. I highly recommend this podcast for anyone who wants to look at their own work and rhythms with a fresh set of eyes!

    Apple Podcasts
    5
    CMH 7
    United States4 months ago
  • Fresh take!

    Love this new show! It’s so encouraging to hear from successful people who have made real mistakes but were able to course correct. Thanks for providing a great platform where we can learn from others and hopefully avoid making these same mistakes!

    Apple Podcasts
    5
    MarleneElizabethBartlett
    United States2 years ago
  • Biggest mistakes

    I like the show’s section where David asks his guests about the biggest mistakes that they made instead of just asking about their achievements

    Apple Podcasts
    5
    Chamchamslax24
    Philippines2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Honest discussions about mistakes are highly valuable.
Insightful leadership stories that translate across industries.
Great focus on actionable strategies and real-world wins/losses.

Top Health & Fitness Podcasts

Talking Points

Recent interactions between the hosts and their guests.

Don't Forget Owner Involved Employee Recognition (like I did) – Rachel Gartner
Q: How did you handle negative feedback from employee surveys?
We owned the feedback, communicated what would change, and acted quickly to fix issues, which built trust and showed employees we value their input.
Don't Forget Owner Involved Employee Recognition (like I did) – Rachel Gartner
Q: What was the big lesson you learned from your biggest mistake?
The need to implement solid systems that scale with growth so recognition feels personal and consistent, rather than relying on memory or ad-hoc efforts. This involved automation, clear ownership, and measured actions to match the company's stated values.
Find Someone 2-3 Years Ahead of You (Here's Why) – Lucas Carroll
Q: What small mistake do you see owners make that could have a big impact if fixed?
Many owners try to do everything themselves; learning to delegate and finding trusted partners for software, operations, and engagement allows owners to focus on sales and relationships for sustainable growth.
Find Someone 2-3 Years Ahead of You (Here's Why) – Lucas Carroll
Q: What underrated factor has consistently helped you grow your business?
He believes relationship-building is undervalued but crucial; developing professional relationships with competing agencies and other partners creates opportunities, referrals, and collaborative solutions that strengthen the whole ecosystem.
Find Someone 2-3 Years Ahead of You (Here's Why) – Lucas Carroll
Q: What was your big mistake and what did you learn from it?
The key lesson was that Lucas initially looked for opportunities outside of health care, but eventually realized his strength lay in leveraging his home care experience to build a licensing and compliance business that serves agencies, franchisers, and startups.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Frequently Asked Questions About Home Care Hindsight

What is Home Care Hindsight about and what kind of topics does it cover?

The show focuses on practical strategies for growing and managing home care organizations, with heavy emphasis on leadership, recruitment, retention, and operations. Episodes frequently explore AI-enabled workflows, scheduling, caregiver recruitment, payer dynamics, and governance, often featuring operators, CEOs, and industry experts sharing real-world lessons, missteps, and scalable solutions. Notable throughlines include balancing technology with human care, building sustainable teams, and driving measurable outcomes like reduced turnover and improved client outcomes. The program is likely valuable for operators seeking actionable frameworks, governance insights, and strategies to scale without losing humane care. A recurring strength is... more

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Which podcasts are similar to Home Care Hindsight?

These podcasts share a similar audience with Home Care Hindsight:

1. Home Care Strategy Lab
2. Home Care Marketing & Sales Mastery by Approved Senior Network®
3. Home Care Business Insights
4. Motivation Daily by Motiversity
5. All-In with Chamath, Jason, Sacks & Friedberg

How many episodes of Home Care Hindsight are there?

Home Care Hindsight launched 2 years ago and published 87 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Home Care Hindsight?

Recent guests on Home Care Hindsight include:

1. Lisa Hall
2. Tiffany Dutcher
3. Emily Isbell
4. Stephen Tweed
5. Steven Gonzalez
6. Bob Roth
7. Nancy Gillette
8. Diana Tucker

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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