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Artwork for Home Care Hindsight

Home Care Hindsight

David Knack
Home Care
Home Care Industry
Zingage
Leadership
Artificial Intelligence
Medicare Advantage
Caregivers
Home Health
Medicaid
Caregiver Retention
Entrepreneurship
Caregiver Turnover
AI In Recruiting
Carework
Management
Home Care Sales
Medicare
Death and Dying
BAYADA Home Health Care
Entrepreneurship Burnout

Welcome to Home Care Hindsight, where we dive deep into the lessons learned and strategies developed by home care providers to build a resilient and dedicated workforce. Powered by Ava, this podcast is your go-to resource for insights on retaining caregivers, reducing turnover, and optimizing your operations. Join us as we share real stories, expert advice, and practical tips that help you keep yo... more

PublishesWeeklyEpisodes95Founded2 years ago
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Health & FitnessBusinessManagement

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Artwork for Home Care Hindsight

Latest Episodes

Jamie Arber, Executive Director of Supported Living Group, shares how his organization supports individuals with brain injuries, autism, and other complex care needs across Connecticut.

He discusses the major gaps in access to Medicaid brain injury... more

YouTube

Emily Harlan, Vice President of Business Development at 24/7 Solutions and longtime home care sales leader, shares the lessons she learned from building referral relationships, navigating hospital systems, and becoming a top-performing salesperson in... more

YouTube

Jeremy Meng, owner of Always Best Care, Jacksonville, tells host David Knack his biggest leadership mistake: assuming others think and operate like him. As an Air Force vet and federal agent, he brought unspoken expectations into home care, causing c... more

YouTube

JM and Michelle Simmonds join David Knack alongside Alex Veach of Agenda Health for a behind-the-scenes look at the journey from startup founders to successful sellers—and what came next after the deal closed.

What began as a small home care agency... more

Key Facts

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Recent Guests

Emily Harlan
Emily Harlan of 24-7 Solutions
247 Solutions
Episode: I Stopped Trying to Be Likable and Started Selling Solutions — Emily Harlan
Jeremy Meng
Franchise owner, Always Best Care
Always Best Care
Episode: The Leadership Mistake That Created Most of My Team Problems — Jeremy Meng
JM Simmonds
Former owner/CEO of Clear Path Home Care, current CEO of Riverside Home Care
Riverside Home Care
Episode: Pulling Back the Curtain on Clear Path Home Care's Strategic Exit — JM Simmonds, Michelle Simmonds & Alex Veach
Michelle Simmonds
Chief Marketing Officer, Riverside Home Care; former CMO of Clear Path Home Care
Riverside Home Care
Episode: Pulling Back the Curtain on Clear Path Home Care's Strategic Exit — JM Simmonds, Michelle Simmonds & Alex Veach
Alex Veach
Partner at Agenda Health, sell-side transaction advisor for home care agencies
Agenda Health
Episode: Pulling Back the Curtain on Clear Path Home Care's Strategic Exit — JM Simmonds, Michelle Simmonds & Alex Veach
Nick Bonitatibus
Founder/Leader at Digital Champions, helps home care agencies grow via video marketing
Digital Champions
Episode: Everyday AI. How Nick Bonitatibus Is Approaching AI in His Business (and Yours Too) — Nick Bonitatibus
Lisa Hall
Owner, Griswold Home Care for Plano
Griswold Home Care
Episode: How I Stopped Being the On-Call Bottleneck and Let AI Handle the Chaos — Lisa Hall
Tiffany Dutcher
Owner, former home care agency operator, coach, and author of The Unfiltered Truth About Home Care
Self-employed author/coach
Episode: How I Stopped Leading Without Understanding Myself and Started Building Teams That Actually Worked — Tiffany Dutcher
Stephen Tweed
CEO of Leading Home Care, Tweed Jeffries company, founder of the Home Care CEO Forum
Leading Home Care; Home Care CEO Forum
Episode: How I Stopped Building a Practice and Built a Company Instead — Stephen Tweed

Host

David Knack
Host of Home Care Hindsight

Reviews

5.0 out of 5 stars from 22 ratings
  • Super Accessible And Insightful

    My background isn’t home care, however, I found this podcast to have a lot of values and insights that translate really well to other industries. It gave me some fresh vantage points for my own work in the non-profit sector. I highly recommend this podcast for anyone who wants to look at their own work and rhythms with a fresh set of eyes!

    Apple Podcasts
    5
    CMH 7
    United States6 months ago
  • Fresh take!

    Love this new show! It’s so encouraging to hear from successful people who have made real mistakes but were able to course correct. Thanks for providing a great platform where we can learn from others and hopefully avoid making these same mistakes!

    Apple Podcasts
    5
    MarleneElizabethBartlett
    United States2 years ago
  • Biggest mistakes

    I like the show’s section where David asks his guests about the biggest mistakes that they made instead of just asking about their achievements

    Apple Podcasts
    5
    Chamchamslax24
    Philippines2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

The format consistently asks about biggest mistakes, yielding practical takeaways.
Fresh perspectives from guests who've made real mistakes and course-corrected well.
Accessible and insightful for non-home care listeners too, with transferable lessons.

Talking Points

Recent interactions between the hosts and their guests.

Everyday AI. How Nick Bonitatibus Is Approaching AI in His Business (and Yours Too) — Nick Bonitatibus
Q: What are some concrete ways you use AI day-to-day in your business?
I use AI to generate video outlines from client interviews, create social media posts, automate lead routing, and build Notion-based memory systems that pull background information about potential clients and caregivers to tailor interactions.
Everyday AI. How Nick Bonitatibus Is Approaching AI in His Business (and Yours Too) — Nick Bonitatibus
Q: Nick, for people who don't know you, how would you introduce yourself?
I'm Nick Bonitatibus, founder of Digital Champions, helping home care agencies grow their online presence and referrals through video marketing and AI-powered processes.
Don't Forget Owner Involved Employee Recognition (like I did) – Rachel Gartner
Q: How did you handle negative feedback from employee surveys?
We owned the feedback, communicated what would change, and acted quickly to fix issues, which built trust and showed employees we value their input.
Don't Forget Owner Involved Employee Recognition (like I did) – Rachel Gartner
Q: What was the big lesson you learned from your biggest mistake?
The need to implement solid systems that scale with growth so recognition feels personal and consistent, rather than relying on memory or ad-hoc efforts. This involved automation, clear ownership, and measured actions to match the company's stated values.
Find Someone 2-3 Years Ahead of You (Here's Why) – Lucas Carroll
Q: What small mistake do you see owners make that could have a big impact if fixed?
Many owners try to do everything themselves; learning to delegate and finding trusted partners for software, operations, and engagement allows owners to focus on sales and relationships for sustainable growth.

Audience Metrics

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Frequently Asked Questions About Home Care Hindsight

What is Home Care Hindsight about and what kind of topics does it cover?

A leadership-and-operations focused show exploring how home care providers recruit, manage, and retain caregivers while scaling a compliant, customer-centric business. Episodes span leadership mistakes, strategic exits, AI-enabled workflows, on-call automation, recruiting playbooks, payer dynamics, governance, and growth through people-first cultures. Real-world tactics include building strong governance with EOS, leveraging AI for scheduling and recruiting, and aligning culture with sustainable growth. The format typically features operators, attorneys, and advisors sharing practical frameworks, hard-won lessons, and actionable steps to reduce turnover, improve efficiency, and drive better client outcomes. A standout angle is the blend of ... more

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Which podcasts are similar to Home Care Hindsight?

These podcasts share a similar audience with Home Care Hindsight:

1. Home Care Strategy Lab
2. Home Care Marketing & Sales Solutions by ASN
3. Health Futures with Host Bob Roth
4. Up First from NPR
5. All-In with Chamath, Jason, Sacks & Friedberg

How many episodes of Home Care Hindsight are there?

Home Care Hindsight launched 2 years ago and published 95 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Home Care Hindsight?

Recent guests on Home Care Hindsight include:

1. Emily Harlan
2. Jeremy Meng
3. JM Simmonds
4. Michelle Simmonds
5. Alex Veach
6. Nick Bonitatibus
7. Lisa Hall
8. Tiffany Dutcher

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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