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Home Care Strategy Lab

Miriam Allred
Home Care
Leadership
Home Care Industry
Caregiver Retention
Franchising
Insurance
Caregiver Recruitment
Virtual Assistants
Medicaid
Care Management
Caregiver Management
Success
Social Media
Elder Care
Dementia Care
Productivity
Delegation
Risk Management
Private Pay Services
Mergers and Acquisitions

Is there a single right way to run a home care agency? We sure don’t think so. That’s why we’re interviewing home care leaders across the industry and asking them tough questions about the strategies, operations, and decisions behind their success. Join host Miriam Allred, veteran home care podcaster known for Home Care U and Vision: The Home Care Leaders’ Podcast, as she puts high-growth home car... more

PublishesTwice weeklyEpisodes68Foundeda year ago
Number of ListenersCategories
ManagementBusiness

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Artwork for Home Care Strategy Lab

Latest Episodes

#57 The federal government invested $500 million to understand why seniors are readmitted to the hospital within 30 days—and uncovered six key “preventable” gaps driving the problem. Ethan Guerrieri, VP of Operations at Preferred Care at Home, breaks... more

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#56 From 110,713 caregiver applicants, 76% of those hired live less than 20 miles from the center of an agency’s service area. Location, hours, and pay are a few of the most important things applicants care about according to Jen Waldron, Co-Founder ... more

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#55 Adding virtual assistants hasn’t just been a cost-strategy, it’s become a growth strategy for CareAdvantage. EVP Olivia Jones shares how initial skepticism gave way to a fully integrated model supporting both recruiting and on-call operations. To... more

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#54 So you joined the GUIDE Program…but referrals aren’t coming in like you expected. Now what? That’s exactly where Debbie Miller—Owner of Senior Helpers Nashville and Founder of 52 Weeks Marketing—found herself. Instead of waiting, she got to work.... more

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Recent Guests

Jen Waldron
Co-founder of Augusta
Augusta
Episode: What 110,000+ Caregiver Applicants are Telling Us (Jen Waldron)
Olivia Jones
Executive Vice President of CareAdvantage
CareAdvantage
Episode: How CareAdvantage Integrates Virtual Assistants into Recruiting and On-Call (Olivia Jones)
Debbie Miller
Owner of Senior Helpers Nashville; founder of 52 Weeks Marketing and Helper Heroes
Senior Helpers Nashville; 52 Weeks Marketing; Helper Heroes
Episode: How Debbie Miller is Approaching $1M from GUIDE—And Giving Away Her Exact System
Steve Barlam
CEO at JFS Care; immediate past president at ALCA (Aging Life Care Association)
JFS Care, ALCA
Episode: Should Home Care Build, Buy, or Partner with Care Management (Steve Barlam)
Amy Sweet
Founder and CEO of Halcyon Home
Halcyon Home
Episode: The Story of Halcyon Home: From Flyers on a College Campus to 1,000 Employees (Amy Sweet)
Jenny Johnson
CEO of Heart of Gold Nursing
Heart of Gold Nursing
Episode: Mommy Side Hustle Turned Thriving Nurse-Led Home Care Business (Jenny Johnson)
Christian Sullivan
Account Manager at Altra Home Care (Indiana)
Altra Home Care
Episode: How One Home Care Provider is Adapting to the MCO Medicaid Model in Indiana (Christian Sullivan)
Cory Mertz
Managing Partner, Mertz Taggart
Mertz Taggart
Episode: What’s Happening in Home Care M&A And How it Impacts Operators (Cory Mertz)
Jenna Morgenstern-Gaines
CEO and Co-founder of Pocket RN
Pocket RN
Episode: A Masterclass on the Medicare GUIDE Program for Home Care (Jenna Morgenstern-Gaines)

Host

Miriam Allred
Host of the show; veteran home care podcaster and operator advocate

Reviews

5.0 out of 5 stars from 19 ratings
  • Amazing!

    Miriam is so gifted as an interviewer and her passion about Homecare really shows. I'd give 10 stars if I could.

    Apple Podcasts
    5
    npro55226677
    United States3 months ago
  • National Accounts & Strategic Growth

    Miriam and her podcast is just fabulous. I have been a listener since day one and it has been such a resource for me to keep sharpening my knowledge and also a gift to share with the franchise owners I coach on a regular basis. Thank you for all you do for this industry and elevate the profession of caregiving.

    Apple Podcasts
    5
    Jennifer Axelrod
    Canada5 months ago
  • Brilliant podcast

    As someone taking on their first role in the home care space, I can’t emphasize enough how Miriam’s podcast has helped me gain powerful insights. I so highly recommend!

    Apple Podcasts
    5
    screenbetween
    United States7 months ago
  • Fan Club

    Miriam takes us all on a journey of home care operations and learning by storytelling. It’s been the fast forward button for my career and I am officially a member of your fan club.

    Apple Podcasts
    5
    Justval42
    United States9 months ago
  • The best way to stay in the know for home care operators

    I have been listening to Miriam for years as the way to stay “in the know” across the home care industry. Her combination of authentic conversation, interview skills, and industry experience make this podcast a consistent wealth of knowledge for listeners. I recommend this podcast to anyone looking to learn about home care. The industry has a shortage of information sharing and Miriam is breaking down walls to help everyone learn and grow. ⭐️⭐️⭐️⭐️⭐️

    Apple Podcasts
    5
    Christian Alaimo
    Canadaa year ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Listening feels like joining a fast-forward button for career and industry learning.
Miriam is a master interviewer and deeply passionate about homecare.
The show is a trusted resource for operators to sharpen knowledge and share with teams.
Newcomers gain powerful, practical insights that boost confidence in growth.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

What 110,000+ Caregiver Applicants are Telling Us (Jen Waldron)
Q: How does location influence hiring decisions and retention?
Location matters because distance to clients directly affects the feasibility of staffing a shift; the data show that a large share of hires come from within a 20-mile radius, and misalignment here is a major churn driver.
What 110,000+ Caregiver Applicants are Telling Us (Jen Waldron)
Q: Can you explain the 20 questions in the Augusta Smart Application and why they're set up that way?
The 20 questions are designed to surface information that materially affects immediate matching: location, schedule availability, and essential qualifications, while avoiding unnecessary data upfront so candidates aren't overwhelmed and still feel engaged with the process.
What 110,000+ Caregiver Applicants are Telling Us (Jen Waldron)
Q: What do you see as the biggest recruiting issue in home care today?
The core problem is how recruiting is siloed from sales and scheduling, causing misalignment of goals and suboptimal hiring that doesn't match current open cases or near-term needs.
How CareAdvantage Integrates Virtual Assistants into Recruiting and On-Call (Olivia Jones)
Q: Why did you decide to integrate virtual assistants into recruiting and on-call, and what fears did you have to overcome?
She describes initial skepticism about offshore work, language barriers, and transactional perceptions, followed by a successful pilot, rigorous onboarding, and training that addressed those concerns.
How CareAdvantage Integrates Virtual Assistants into Recruiting and On-Call (Olivia Jones)
Q: Talk about yourself, your background and your story.
Olivia shares a lifelong history in home care, highlighting her 28 years at CareAdvantage and experience across multiple roles, underscoring a culture that values long-tenured staff and continuous evolution.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
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Frequently Asked Questions About Home Care Strategy Lab

What is Home Care Strategy Lab about and what kind of topics does it cover?

This show focuses on the operations, growth strategies, and leadership decisions behind high-growth home care agencies. Episodes feature operators, founders, and executives sharing practical frameworks for recruiting, scheduling, payer transitions, and growth playbooks, often anchored by data-backed insights and real-world implementations. A standout theme is the emphasis on aligning front-line staffing, sales, and care delivery with scalable systems, plus a willingness to explore emerging tech and innovative partnerships. The format tends to blend actionable takeaways with candid experiences, making it valuable for agency leaders seeking concrete ideas to drive efficiency, quality, and growth across service lines.

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How many listeners does Home Care Strategy Lab get?

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What are the audience demographics for Home Care Strategy Lab?

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How many subscribers and views does Home Care Strategy Lab have?

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Which podcasts are similar to Home Care Strategy Lab?

These podcasts share a similar audience with Home Care Strategy Lab:

1. Home Care Hindsight
2. Home Care Marketing & Sales Mastery by Approved Senior Network®
3. Huberman Lab
4. A Bit of Optimism
5. Networth and Chill with Your Rich BFF

How many episodes of Home Care Strategy Lab are there?

Home Care Strategy Lab launched a year ago and published 68 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Home Care Strategy Lab?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for Home Care Strategy Lab?

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How do I access podcast episode transcripts for Home Care Strategy Lab?

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What guests have appeared on Home Care Strategy Lab?

Recent guests on Home Care Strategy Lab include:

1. Jen Waldron
2. Olivia Jones
3. Debbie Miller
4. Steve Barlam
5. Amy Sweet
6. Jenny Johnson
7. Christian Sullivan
8. Cory Mertz

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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