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Home Care Strategy Lab

Miriam Allred
Home Care
Leadership
Home Care Industry
Caregiver Retention
Franchising
Insurance
Caregiver Recruitment
Virtual Assistants
Medicaid
Care Management
Caregiver Management
Success
Social Media
Elder Care
Dementia Care
Productivity
Delegation
Risk Management
Private Pay Services
Mergers and Acquisitions

Is there a single right way to run a home care agency? We sure don’t think so. That’s why we’re interviewing home care leaders across the industry and asking them tough questions about the strategies, operations, and decisions behind their success. Join host Miriam Allred, veteran home care podcaster known for Home Care U and Vision: The Home Care Leaders’ Podcast, as she puts high-growth home car... more

PublishesWeeklyEpisodes74Foundeda year ago
Number of ListenersCategories
ManagementBusiness

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Artwork for Home Care Strategy Lab

Latest Episodes

#63 Most home care agencies treat dementia care as a service line. Full Bloom built an entire company around it. Jim Kimzey, Co-Founder of Full Bloom Home Care, shares the systems, training, and care philosophy that allow his team to successfully ser... more

#62 Most home care sales reps stay busy—but very few generate high-quality referrals consistently. Sean Reiley, CTO at 52 Weeks Marketing, breaks down the specific sales activities, scorecards, benchmarks, and accountability systems that separate top... more

YouTube

#61 90% of home care calls still happen in crisis mode—after the fall, hospitalization, or cognitive decline has already escalated. Paula Marks, VP of At Home Caregivers, explains why the industry must move from reactive “sick care” to preventative w... more

YouTube

#60 Amy Pierce spent more than 20 years as a nurse and saw firsthand how fragmented healthcare makes it incredibly difficult—especially for older adults—to navigate.

In 2018, she and her husband Scott set out to fix that. They started with nurse-led... more

YouTube

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Recent Guests

Paula Marks
VP of At Home Caregivers, California
At Home Caregivers
Episode: The Real Barrier to Aging-in-Place Technology Isn’t Families (Paula Marks)
Amy Pierce
Co-founder, Coastal Care Partners
Coastal Care Partners
Episode: How Coastal Care Partners Built a One-of-a-kind Integrated Care Model (Amy Pierce)
Scott Pierce
Co-founder, Coastal Care Partners
Coastal Care Partners
Episode: Scaling to $13M Without Investors, Diversified Payers, or Traditional Playbooks (Scott Pierce)
Conant Schoenly
President of Charter Oak Home Care, Connecticut
Charter Oak Home Care
Episode: The Office Team, SOPs, and Networking that Took Him from 700 to 3,000 Hours/Week (Conant Schoenly)
Ethan Guerrieri
VP of Operations, Preferred Care at Home
Preferred Care at Home
Episode: The 6 Preventable Gaps Driving 30-Day Readmissions (Ethan Guerrieri)
Jen Waldron
Co-founder of Augusta
Augusta
Episode: What 110,000+ Caregiver Applicants are Telling Us (Jen Waldron)
Olivia Jones
Executive Vice President of CareAdvantage
CareAdvantage
Episode: How CareAdvantage Integrates Virtual Assistants into Recruiting and On-Call (Olivia Jones)
Steve Barlam
CEO at JFS Care; immediate past president at ALCA (Aging Life Care Association)
JFS Care, ALCA
Episode: Should Home Care Build, Buy, or Partner with Care Management (Steve Barlam)
Amy Sweet
Founder and CEO of Halcyon Home
Halcyon Home
Episode: The Story of Halcyon Home: From Flyers on a College Campus to 1,000 Employees (Amy Sweet)

Host

Miriam Allred
Host of the show; veteran home care podcaster and operator advocate

Reviews

5.0 out of 5 stars from 19 ratings
  • GOLD every week

    My wife and I look forward to listening to Miriam every week. The quality of guests is superb, but the questions the host asks is where the real magic is; she dives deeper to get to the meat of the topics with actionable takeaways. Listen with pen and paper handy!

    We are a vastly better home care company as a result of this show. Please keep it up!

    Apple Podcasts
    5
    Brandon Kinworthy
    United Statesa month ago
  • Amazing!

    Miriam is so gifted as an interviewer and her passion about Homecare really shows. I'd give 10 stars if I could.

    Apple Podcasts
    5
    npro55226677
    United States4 months ago
  • National Accounts & Strategic Growth

    Miriam and her podcast is just fabulous. I have been a listener since day one and it has been such a resource for me to keep sharpening my knowledge and also a gift to share with the franchise owners I coach on a regular basis. Thank you for all you do for this industry and elevate the profession of caregiving.

    Apple Podcasts
    5
    Jennifer Axelrod
    Canada6 months ago
  • Brilliant podcast

    As someone taking on their first role in the home care space, I can’t emphasize enough how Miriam’s podcast has helped me gain powerful insights. I so highly recommend!

    Apple Podcasts
    5
    screenbetween
    United States9 months ago
  • Fan Club

    Miriam takes us all on a journey of home care operations and learning by storytelling. It’s been the fast forward button for my career and I am officially a member of your fan club.

    Apple Podcasts
    5
    Justval42
    United States10 months ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Listening feels like joining a fast-forward button for career and industry learning.
Miriam is a master interviewer and deeply passionate about homecare.
The show is a trusted resource for operators to sharpen knowledge and share with teams.
Newcomers gain powerful, practical insights that boost confidence in growth.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

How Coastal Care Partners Built a One-of-a-kind Integrated Care Model (Amy Pierce)
Q: How do you ensure consistency and quality across caregivers?
They use the Donna Rule to hire caregivers they'd trust with their own family; Coastal Care University provides a robust 100-hour training, and leaders including the CEO participate in caregiver orientations to maintain a high standard.
How Coastal Care Partners Built a One-of-a-kind Integrated Care Model (Amy Pierce)
Q: What catalyzed the shift from nurse-led care management to a fully integrated model?
Amy explains that the need for reliable, high-quality in-home caregiving and the stories from managing discharge and complex care journeys highlighted gaps. As they tested coordination in real-world scenarios, it became clear that combining medical oversight with in-home care would better support clients and reduce hospital visits.
What 110,000+ Caregiver Applicants are Telling Us (Jen Waldron)
Q: How does location influence hiring decisions and retention?
Location matters because distance to clients directly affects the feasibility of staffing a shift; the data show that a large share of hires come from within a 20-mile radius, and misalignment here is a major churn driver.
What 110,000+ Caregiver Applicants are Telling Us (Jen Waldron)
Q: Can you explain the 20 questions in the Augusta Smart Application and why they're set up that way?
The 20 questions are designed to surface information that materially affects immediate matching: location, schedule availability, and essential qualifications, while avoiding unnecessary data upfront so candidates aren't overwhelmed and still feel engaged with the process.
What 110,000+ Caregiver Applicants are Telling Us (Jen Waldron)
Q: What do you see as the biggest recruiting issue in home care today?
The core problem is how recruiting is siloed from sales and scheduling, causing misalignment of goals and suboptimal hiring that doesn't match current open cases or near-term needs.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
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Frequently Asked Questions About Home Care Strategy Lab

What is Home Care Strategy Lab about and what kind of topics does it cover?

This show focuses on the operations, growth strategies, and leadership decisions behind high-growth home care agencies. Episodes feature operators, founders, and executives sharing practical frameworks for recruiting, scheduling, payer transitions, and growth playbooks, often anchored by data-backed insights and real-world implementations. A standout theme is the emphasis on aligning front-line staffing, sales, and care delivery with scalable systems, plus a willingness to explore emerging tech and innovative partnerships. The format tends to blend actionable takeaways with candid experiences, making it valuable for agency leaders seeking concrete ideas to drive efficiency, quality, and growth across service lines.

Where can I find podcast stats for Home Care Strategy Lab?

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How many listeners does Home Care Strategy Lab get?

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What are the audience demographics for Home Care Strategy Lab?

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How many subscribers and views does Home Care Strategy Lab have?

To see how many followers or subscribers Home Care Strategy Lab has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to Home Care Strategy Lab?

These podcasts share a similar audience with Home Care Strategy Lab:

1. Home Care Hindsight
2. Home Care Marketing & Sales Mastery by Approved Senior Network®
3. Home Care Business Insights
4. THE ED MYLETT SHOW
5. The School of Greatness

How many episodes of Home Care Strategy Lab are there?

Home Care Strategy Lab launched a year ago and published 74 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Home Care Strategy Lab?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for Home Care Strategy Lab?

Rephonic pulls ratings and reviews for Home Care Strategy Lab from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

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What guests have appeared on Home Care Strategy Lab?

Recent guests on Home Care Strategy Lab include:

1. Paula Marks
2. Amy Pierce
3. Scott Pierce
4. Conant Schoenly
5. Ethan Guerrieri
6. Jen Waldron
7. Olivia Jones
8. Steve Barlam

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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