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Home Care Strategy Lab

Miriam Allred
Home Care
Franchising
Elder Care
Home Care Strategy
Staff Retention
Care Management
Leadership
Quality Care
Caregiver Recruitment
Business Growth
Effective Communication
Best Of Care
Caregiver Management
Dementia Care
Management Strategies
Senior Living Facilities
Financial Management
Home Care Industry
Home Care U
Licensure Laws In Ohio

Is there a single right way to run a home care agency? We sure don’t think so. That’s why we’re interviewing home care leaders across the industry and asking them tough questions about the strategies, operations, and decisions behind their success. Join host Miriam Allred, veteran home care podcaster known for Home Care U and Vision: The Home Care Leaders’ Podcast, as she puts high-growth home car... more

PublishesTwice weeklyEpisodes65Foundeda year ago
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BusinessManagement

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Artwork for Home Care Strategy Lab

Latest Episodes

#54 So you joined the GUIDE Program…but referrals aren’t coming in like you expected. Now what? That’s exactly where Debbie Miller—Owner of Senior Helpers Nashville and Founder of 52 Weeks Marketing—found herself. Instead of waiting, she got to work.... more

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#53 “Care managers turn chaos into clarity—bridging what families want with what their loved ones truly need.” Steve Barlam, a 40+ year geriatric care management leader, former ALCA president, and CEO of JFS Care, shares lessons from building one of ... more

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#52 What began as a personal mission to find young, hip caregivers for her aunt quickly turned into a business opportunity—and eventually the founding of Halcyon Home, now the 4th largest woman-owned business based in Austin, TX. CEO Amy Sweet shares... more

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#51 Jenny Johnson was an ICU nurse when a traumatic health crisis in her family changed the course of her career. After discovering private in-home nursing care, she decided to launch her own home care company, Heart of Gold Nursing. Jenny shares the... more

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Recent Guests

Steve Barlam
CEO at JFS Care; immediate past president at ALCA (Aging Life Care Association)
JFS Care, ALCA
Episode: Should Home Care Build, Buy, or Partner with Care Management (Steve Barlam)
Amy Sweet
Founder and CEO of Halcyon Home
Halcyon Home
Episode: The Story of Halcyon Home: From Flyers on a College Campus to 1,000 Employees (Amy Sweet)
Jenny Johnson
CEO of Heart of Gold Nursing
Heart of Gold Nursing
Episode: Mommy Side Hustle Turned Thriving Nurse-Led Home Care Business (Jenny Johnson)
Christian Sullivan
Account Manager at Altra Home Care (Indiana)
Altra Home Care
Episode: How One Home Care Provider is Adapting to the MCO Medicaid Model in Indiana (Christian Sullivan)
Cory Mertz
Managing Partner, Mertz Taggart
Mertz Taggart
Episode: What’s Happening in Home Care M&A And How it Impacts Operators (Cory Mertz)
Jenna Morgenstern-Gaines
CEO and Co-founder of Pocket RN
Pocket RN
Episode: A Masterclass on the Medicare GUIDE Program for Home Care (Jenna Morgenstern-Gaines)
Nick Bonitatibus
Owner and founder of Digital Champions
Digital Champions
Episode: Home Care Leaders Are Sleeping on Social Media (Nick Bonitatibus)
Jesse Walters
CEO of Hillendale Home Care
Hillendale Home Care
Episode: Why Higher Rates Don’t Always Mean Higher Revenue (Jesse Walters)
Dave Dworschak
Head of Growth at Phoebe
Phoebe
Episode: How AI Is Actually Being Used for Scheduling Tasks in Home Care (Dave Dworschak)

Host

Miriam Allred
Host of Home Care Strategy Lab, experienced podcaster with a focus on home care operations and leadership.

Reviews

5.0 out of 5 stars from 19 ratings
  • Amazing!

    Miriam is so gifted as an interviewer and her passion about Homecare really shows. I'd give 10 stars if I could.

    Apple Podcasts
    5
    npro55226677
    United States2 months ago
  • National Accounts & Strategic Growth

    Miriam and her podcast is just fabulous. I have been a listener since day one and it has been such a resource for me to keep sharpening my knowledge and also a gift to share with the franchise owners I coach on a regular basis. Thank you for all you do for this industry and elevate the profession of caregiving.

    Apple Podcasts
    5
    Jennifer Axelrod
    Canada4 months ago
  • Brilliant podcast

    As someone taking on their first role in the home care space, I can’t emphasize enough how Miriam’s podcast has helped me gain powerful insights. I so highly recommend!

    Apple Podcasts
    5
    screenbetween
    United States7 months ago
  • Fan Club

    Miriam takes us all on a journey of home care operations and learning by storytelling. It’s been the fast forward button for my career and I am officially a member of your fan club.

    Apple Podcasts
    5
    Justval42
    United States8 months ago
  • The best way to stay in the know for home care operators

    I have been listening to Miriam for years as the way to stay “in the know” across the home care industry. Her combination of authentic conversation, interview skills, and industry experience make this podcast a consistent wealth of knowledge for listeners. I recommend this podcast to anyone looking to learn about home care. The industry has a shortage of information sharing and Miriam is breaking down walls to help everyone learn and grow. ⭐️⭐️⭐️⭐️⭐️

    Apple Podcasts
    5
    Christian Alaimo
    Canadaa year ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

The podcast is often recommended as a valuable resource for professional growth in the home care sector.
Listeners praise the rich insights and practical strategies shared by industry experts.
Many appreciate the approachable format and personal stories that make complex topics easier to understand.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

Should Home Care Build, Buy, or Partner with Care Management (Steve Barlam)
Q: What should home care CEOs consider when deciding to build in-house care management vs. partnering?
Key factors include the ability to recruit and retain qualified care managers, the market demand and pricing, and maintaining strong referral relationships with external care managers while ensuring quality and clear service definitions.
Should Home Care Build, Buy, or Partner with Care Management (Steve Barlam)
Q: What does ALCA define as aging life care management, and how is it differentiated from other terms like care management?
He explains the terminology evolution, that ALCA distinguishes aging life care managers with defined standards and codes of ethics, and that there are multiple certifications (NACC, CCM, NASW) that signal professional readiness, helping both employers and families.
Should Home Care Build, Buy, or Partner with Care Management (Steve Barlam)
Q: For listeners who don't know you, could you introduce yourself briefly?
Steve describes his background as a social worker, his leadership in care management, and his path through nonprofits and ventures into integrated care models, culminating in leading JFS Care and involvement with ALCA.
How One Home Care Provider is Adapting to the MCO Medicaid Model in Indiana (Christian Sullivan)
Q: How do you manage the complexity of different rates and services across MCEs?
Rates are tied to service lines (Attended Care vs Home and Community Assistance) rather than to the MCE; you must manage services, hours, and authorizations carefully, with emphasis on compliance and precise billing to avoid under- or over-reimbursement.
How One Home Care Provider is Adapting to the MCO Medicaid Model in Indiana (Christian Sullivan)
Q: What changed when Indiana moved from traditional Medicaid to the managed care model?
The transition consolidated multiple waivers into three managed care organizations (Humana, Anthem, United), created new service catalogs with separate rates, and introduced new processes for authorizations and ongoing care coordination, which caused initial chaos and wait lists but is ongoing as the system stabilizes.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
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Frequently Asked Questions About Home Care Strategy Lab

What is Home Care Strategy Lab about and what kind of topics does it cover?

Focuses on the home care industry and its complexities by engaging with leaders, experts, and innovators who share their insights and experiences. Each episode tackles various operational strategies, compliance challenges, and innovative approaches to enhance the quality of care. Notably, the conversations often convey real-world challenges and personal anecdotes that shed light on the evolving landscape of home care, such as caregiving technologies, the impact of regulations, and the importance of community involvement. This unique blend of practical advice and personal storytelling makes the content particularly relevant for current and aspiring home care agency operators, as well as those interested in industry developments.

Listeners a... more

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Which podcasts are similar to Home Care Strategy Lab?

These podcasts share a similar audience with Home Care Strategy Lab:

1. Home Care Hindsight
2. Home Care Marketing & Sales Mastery by Approved Senior Network®
3. Home Care Business Insights
4. How I Built This with Guy Raz
5. Motivation Daily by Motiversity

How many episodes of Home Care Strategy Lab are there?

Home Care Strategy Lab launched a year ago and published 65 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Home Care Strategy Lab?

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What guests have appeared on Home Care Strategy Lab?

Recent guests on Home Care Strategy Lab include:

1. Steve Barlam
2. Amy Sweet
3. Jenny Johnson
4. Christian Sullivan
5. Cory Mertz
6. Jenna Morgenstern-Gaines
7. Nick Bonitatibus
8. Jesse Walters

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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