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Home Care Strategy Lab

Miriam Allred
Home Care
Leadership
Home Care Industry
Caregiver Retention
Franchising
Insurance
Caregiver Recruitment
Dementia Care
Virtual Assistants
Medicaid
Care Management
Mergers and Acquisitions
Caregiver Management
Success
Social Media
Elder Care
Productivity
Delegation
Risk Management
Private Pay Services

Is there a single right way to run a home care agency? We sure don’t think so. That’s why we’re interviewing home care leaders across the industry and asking them tough questions about the strategies, operations, and decisions behind their success. Join host Miriam Allred, veteran home care podcaster known for Home Care U and Vision: The Home Care Leaders’ Podcast, as she puts high-growth home car... more

PublishesWeeklyEpisodes86Foundeda year ago
Number of ListenersCategories
ManagementBusiness

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Artwork for Home Care Strategy Lab

Latest Episodes

#71 Total Care Connections CEO Daniel Stringer shares how his team supports a workforce of roughly 1,000 active employees delivering 17,000 hours of care each week. He breaks down a paid-leave program that provides six weeks after childbirth plus two... more

YouTube

#70 A typical $4-5M home care agency usually has the team, infrastructure, and capital to consider their next growth move—opening a new office, adding a new payer contract, or investing in a strategic leader. Adam Shriver, Client CFO at The Home Care... more

YouTube

#69 Most home care agencies are drowning in reports but still struggling to identify problems before they impact growth. Krystal Wilkinson, President of Adultcare Assistance Home Care, shares the 18 core KPIs she and her leadership team review every ... more

YouTube

#68 When a caregiver asks, “when do I get my next raise?”, do you have a good answer? Kimberly Jones, Vice President of Help at Home Senior Care, shares the transparent four-part compensation framework her team uses to reward skill development, speci... more

YouTube

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Recent Guests

Krystal Wilkinson
President and Owner of Adult Care Assistance Home Care, Arizona
Adult Care Assistance Home Care
Episode: The Only Home Care Scorecard You Need (Krystal Wilkinson)
Kimberly Jones
Vice President at Help at Home Senior Care (California and Nevada)
Help at Home Senior Care
Episode: Four Ways for Caregivers to Increase Their Pay Rate (Kimberly Jones)
Ryan Whittington
CEO of Seniors Home Care
Seniors Home Care
Episode: How to Build an Advanced Dementia Care Program (Ryan Whittington)
Adam Berry
COO at As Close as Family
As Close as Family
Episode: What It Looks Like to Sell to a Home Care Roll-Up And Stay On
Doug Markham
CEO at Avenues Home Care
Avenues Home Care
Episode: What It Looks Like to Sell to a Home Care Roll-Up And Stay On
Brendan Mullins
CRO at Vitable Health
Vitable Health
Episode: Why You Might Be Headed For 6-Figure Fines (And How to Avoid Them)
Corey Grissom
Head of Sales, Phoebe
Phoebe
Episode: Can Your Agency Survive Losing Its Best Scheduler? (Corey Grissom)
Brady Schwab
Chief Growth and Strategic Operations Officer at Right at Home
Right at Home
Episode: The Hidden Cost of Bad Data in Home Care (Brady Schwab)
Meghan Willson
VP of Technology at Team Select
Team Select
Episode: How Team Select Is Predicting Readmissions Before They Happen (Meghan Willson)

Host

Miriam Allred
Host and interviewer guiding discussions on home care strategy; leads interviews and topics.

Reviews

5.0 out of 5 stars from 38 ratings
  • GOLD every week

    My wife and I look forward to listening to Miriam every week. The quality of guests is superb, but the questions the host asks is where the real magic is; she dives deeper to get to the meat of the topics with actionable takeaways. Listen with pen and paper handy!

    We are a vastly better home care company as a result of this show. Please keep it up!

    Apple Podcasts
    5
    Brandon Kinworthy
    United States4 months ago
  • Amazing!

    Miriam is so gifted as an interviewer and her passion about Homecare really shows. I'd give 10 stars if I could.

    Apple Podcasts
    5
    npro55226677
    United States7 months ago
  • National Accounts & Strategic Growth

    Miriam and her podcast is just fabulous. I have been a listener since day one and it has been such a resource for me to keep sharpening my knowledge and also a gift to share with the franchise owners I coach on a regular basis. Thank you for all you do for this industry and elevate the profession of caregiving.

    Apple Podcasts
    5
    Jennifer Axelrod
    Canada8 months ago
  • Brilliant podcast

    As someone taking on their first role in the home care space, I can’t emphasize enough how Miriam’s podcast has helped me gain powerful insights. I so highly recommend!

    Apple Podcasts
    5
    screenbetween
    United Statesa year ago
  • Fan Club

    Miriam takes us all on a journey of home care operations and learning by storytelling. It’s been the fast forward button for my career and I am officially a member of your fan club.

    Apple Podcasts
    5
    Justval42
    United Statesa year ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Shows are a reliable source for staying updated on home care operations and tech.
Listeners value deep, actionable takeaways from guests.
Strong appreciation for the host's probing questions and industry experience.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

Four Ways for Caregivers to Increase Their Pay Rate (Kimberly Jones)
Q: Is pay a recruitment driver for your caregivers, and how important is it compared to other factors?
Pay is a factor that affects application and initial interest, but long-term retention depends on many elements, including respect, career development, and culture. Higher starting pay helps attract applicants, but you still need strong support, training, and work environment to keep them.
Why You Might Be Headed For 6-Figure Fines (And How to Avoid Them)
Q: What do employers have to offer under ACA and when do they have to offer it?
Employers with 50 or more full-time equivalents must offer health coverage that meets affordability and minimum coverage criteria; the coverage must fit government guidelines, and the affordability cap is 9.96% of an employee's pay in 2026.
Why Response Time is Your Most Important Sales Metric (Brad Gilmore)
Q: What are the most important metrics or activities that every sales rep should track?
Brad explains that new revenue weekly is a core measure, alongside activities that show where accounts are being engaged, the number of new accounts opened, referral sources, and conversion rates. For newer reps, the focus is more on activity and referral progression, while tenured reps emphasize sustaining and expanding core accounts and retention of referral sources.
The Hidden Cost of Bad Data in Home Care (Brady Schwab)
Q: What are your thoughts on change management across 600 locations with varying levels of tech adoption?
We use a bell-curve approach to adoption, emphasize governance and privacy, and rely on a leadership council and task forces to balance rapid innovation with practical implementation.
The Hidden Cost of Bad Data in Home Care (Brady Schwab)
Q: Can you share more about the COPD pilot and what outcome you're hoping for with the COPD detection hardware?
The COPD pilot with RespirAI uses a chest-worn patch to monitor vitals, aiming to provide five to seven days of early warning for exacerbations, enabling more proactive, tech-enabled care without diagnosing conditions.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About Home Care Strategy Lab

What is Home Care Strategy Lab about and what kind of topics does it cover?

This show focuses on scaling and operating high-growth home care agencies, with a strong emphasis on strategy, technology, data, and sales. Recent episodes center on AI-enabled scheduling, data governance, care models, caregiver recruitment, and distributed operations across multiple locations. Guests are typically executives, founders, and operators sharing practical frameworks, implementation playbooks, and lessons learned while navigating growth, quality of care, and partnerships in home care. The format often features live forums or forum-style discussions, real-world case studies, and actionable takeaways that listeners can apply to improving scheduling, referrals, staffing, and care delivery. A notable strength is its ability to trans... more

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Which podcasts are similar to Home Care Strategy Lab?

These podcasts share a similar audience with Home Care Strategy Lab:

1. Home Care Marketing & Sales Solutions by ASN
2. Home Care Business Insights
3. Huberman Lab
4. The Tim Ferriss Show
5. The Diary Of A CEO with Steven Bartlett

How many episodes of Home Care Strategy Lab are there?

Home Care Strategy Lab launched a year ago and published 86 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Home Care Strategy Lab?

Recent guests on Home Care Strategy Lab include:

1. Krystal Wilkinson
2. Kimberly Jones
3. Ryan Whittington
4. Adam Berry
5. Doug Markham
6. Brendan Mullins
7. Corey Grissom
8. Brady Schwab

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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