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Artwork for Home Care Strategy Lab

Home Care Strategy Lab

Miriam Allred
Home Care
Leadership
Home Care Industry
Caregiver Retention
Franchising
Insurance
Medicaid
Caregiver Recruitment
Dementia Care
Virtual Assistants
Care Management
Mergers and Acquisitions
Caregiver Management
Success
Social Media
Elder Care
Productivity
Delegation
Risk Management
Private Pay Services

Is there a single right way to run a home care agency? We sure don’t think so. That’s why we’re interviewing home care leaders across the industry and asking them tough questions about the strategies, operations, and decisions behind their success. Join host Miriam Allred, veteran home care podcaster known for Home Care U and Vision: The Home Care Leaders’ Podcast, as she puts high-growth home car... more

PublishesWeeklyEpisodes90Foundeda year ago
Number of ListenersCategories
ManagementBusiness

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Artwork for Home Care Strategy Lab

Latest Episodes

#75 Keyur Shah entered home care with no ownership or healthcare experience and grew Senior Helpers of Coastal Orange County to 1,000 weekly hours in just 20 months. He walks through the agency’s growth month by month—from reaching 300 hours in Month... more

YouTube

#74 Tribute Home Care has no engineers, so Andrew Dobson stepped up and is helping build AI tools in-house that collectively save 300+ hours per month. He explains how a scheduling dashboard evolved into an availability analyzer that helps staff new ... more

YouTube

#73 After six home care companies merged, Caregivers of America was left with six ways of doing things, costly process gaps, and no clear ownership of the full client journey. Regional Administrator Jenni Scherer explains how the company rebuilt oper... more

YouTube

#72 Saying yes to every family might increase revenue, but one wrong-fit client can cost your agency caregivers, reputation, and weeks of scheduling headaches. Becky Reel explains the waitlist mindset she used to protect her team, strengthen the clie... more

YouTube

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Recent Guests

Andrew Dobson
Director of Technology Innovation at Tribute Home Care
Tribute Home Care
Episode: How Tribute Is Building AI In-House and Saving 300+ Hours a Month (Andrew Dobson)
Daniel Stringer
CEO at Total Care Connections
Total Care Connections
Episode: Three Workforce Development Programs That Actually Support Caregivers (Daniel Stringer)
Adam Shriver
Client CFO at Home Care CPAs (fractional CFO)
Home Care CPAs
Episode: A Financial Framework to Run Before Your Next Growth Move (Adam Shriver)
Krystal Wilkinson
President and Owner of Adult Care Assistance Home Care, Arizona
Adult Care Assistance Home Care
Episode: The Only Home Care Scorecard You Need (Krystal Wilkinson)
Kimberly Jones
Vice President at Help at Home Senior Care (California and Nevada)
Help at Home Senior Care
Episode: Four Ways for Caregivers to Increase Their Pay Rate (Kimberly Jones)
Ryan Whittington
CEO of Seniors Home Care
Seniors Home Care
Episode: How to Build an Advanced Dementia Care Program (Ryan Whittington)
Adam Berry
COO at As Close as Family
As Close as Family
Episode: What It Looks Like to Sell to a Home Care Roll-Up And Stay On
Doug Markham
CEO at Avenues Home Care
Avenues Home Care
Episode: What It Looks Like to Sell to a Home Care Roll-Up And Stay On
Brendan Mullins
CRO at Vitable Health
Vitable Health
Episode: Why You Might Be Headed For 6-Figure Fines (And How to Avoid Them)

Host

Miriam Allred
Host and interviewer guiding discussions on home care strategy; leads interviews and topics.

Reviews

5.0 out of 5 stars from 40 ratings
  • GOLD every week

    My wife and I look forward to listening to Miriam every week. The quality of guests is superb, but the questions the host asks is where the real magic is; she dives deeper to get to the meat of the topics with actionable takeaways. Listen with pen and paper handy!

    We are a vastly better home care company as a result of this show. Please keep it up!

    Apple Podcasts
    5
    Brandon Kinworthy
    United States5 months ago
  • Amazing!

    Miriam is so gifted as an interviewer and her passion about Homecare really shows. I'd give 10 stars if I could.

    Apple Podcasts
    5
    npro55226677
    United States8 months ago
  • National Accounts & Strategic Growth

    Miriam and her podcast is just fabulous. I have been a listener since day one and it has been such a resource for me to keep sharpening my knowledge and also a gift to share with the franchise owners I coach on a regular basis. Thank you for all you do for this industry and elevate the profession of caregiving.

    Apple Podcasts
    5
    Jennifer Axelrod
    Canada9 months ago
  • Brilliant podcast

    As someone taking on their first role in the home care space, I can’t emphasize enough how Miriam’s podcast has helped me gain powerful insights. I so highly recommend!

    Apple Podcasts
    5
    screenbetween
    United Statesa year ago
  • Fan Club

    Miriam takes us all on a journey of home care operations and learning by storytelling. It’s been the fast forward button for my career and I am officially a member of your fan club.

    Apple Podcasts
    5
    Justval42
    United Statesa year ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Shows are a reliable source for staying updated on home care operations and tech.
Listeners value deep, actionable takeaways from guests.
Strong appreciation for the host's probing questions and industry experience.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

You Can’t Afford to Say Yes to the Wrong Client (Becky Reel)
Q: How do you handle price conversations on intake?
Pricing is discussed as a range tied to care level and schedule, with emphasis on not locking in a fixed price. The focus is on transparency about cost drivers and ensuring families understand what affects pricing, including caregiver pay and logistics.
How Tribute Is Building AI In-House and Saving 300+ Hours a Month (Andrew Dobson)
Q: What metrics demonstrate the impact of AI on operations and growth?
They quantified time savings of over 300 hours per month and noted improvements in caregiver utilization, scheduling speed, and overall efficiency, with anticipated continued gains as automation expands.
How Tribute Is Building AI In-House and Saving 300+ Hours a Month (Andrew Dobson)
Q: How do you ensure QA and avoid over-automation when deploying AI agents like voice scheduling?
They conducted extensive testing, used phased rollouts with leadership buy-in, and established rules around human-in-the-loop for critical decisions to prevent hallucinations and maintain trust.
How Tribute Is Building AI In-House and Saving 300+ Hours a Month (Andrew Dobson)
Q: What was the first AI project and how long did it take to implement?
They started with a reporting automation in the scheduling domain, which took about two months to move from concept to a functioning setup, laying the groundwork for broader automation.
How Tribute Is Building AI In-House and Saving 300+ Hours a Month (Andrew Dobson)
Q: What inspired Tribute to start building AI tools in-house and how did leadership respond?
The CEO was an early adopter and promoted AI across teams, which helped legitimize and accelerate internal experiments, turning it into a company-wide transformation.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About Home Care Strategy Lab

What is Home Care Strategy Lab about and what kind of topics does it cover?

This show focuses on scaling and operating high-growth home care agencies, with a strong emphasis on strategy, technology, data, and sales. Recent episodes center on AI-enabled scheduling, data governance, care models, caregiver recruitment, and distributed operations across multiple locations. Guests are typically executives, founders, and operators sharing practical frameworks, implementation playbooks, and lessons learned while navigating growth, quality of care, and partnerships in home care. The format often features live forums or forum-style discussions, real-world case studies, and actionable takeaways that listeners can apply to improving scheduling, referrals, staffing, and care delivery. A notable strength is its ability to trans... more

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Which podcasts are similar to Home Care Strategy Lab?

These podcasts share a similar audience with Home Care Strategy Lab:

1. Home Care Hindsight
2. Home Care Marketing & Sales Solutions by ASN
3. Home Care Business Insights
4. The Mel Robbins Podcast
5. THE ED MYLETT SHOW

How many episodes of Home Care Strategy Lab are there?

Home Care Strategy Lab launched a year ago and published 90 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Home Care Strategy Lab?

Recent guests on Home Care Strategy Lab include:

1. Andrew Dobson
2. Daniel Stringer
3. Adam Shriver
4. Krystal Wilkinson
5. Kimberly Jones
6. Ryan Whittington
7. Adam Berry
8. Doug Markham

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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