
Welcome to the podcast that treats Fixed Operations like the profit powerhouse it actually is – no corporate fluff, no sugar-coating, no 45-minute intros about somebody’s childhood dog. If you’re tired of “best practices” that don’t practice and factory “recommendations” that starve your bottom line, pull up a chair. Dave and Steven are about to tell you how it really is – and exactly how to fix i... more
| Publishes | Twice weekly | Episodes | 63 | Founded | 7 months ago |
|---|---|---|---|---|---|
| Number of Listeners | Category | Business | |||

Dave Rogers and Steve Shaw sit down with parts manager extraordinaire Jon Rondolone of Piazza Honda of Springfield — and today, we’re talking everything PARTS.
Life is full of inconsistencies — and so is the dealership. In Episode 66 of Fixed Ops Focus, Steve Shaw and Dave Rogers take on one of the biggest hidden problems in fixed operations: the level of service a customer gets often depends entirely on wh... more
Steve Shaw and Dave Rogers take on a topic everybody talks about but nobody seems to define the same way: work-life balance.
Steve and Dave take on Vermont! We’re joined by special guest Michael Wright — and a few others — for an honest, wide-open conversation about life in fixed operations. You never know what’s going to happen on this one. We cover everything from AI to ... more
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I listen to the podcast during my runs. I find myself stopping to take notes frequently. Very entertaining and fast moving. Thank you Steve and Dave. Keep it going!!
I love this show so much. No filter, so relevant and accurate!
Key themes from listener reviews, highlighting what works and what could be improved about the show.








Listeners, social reach, demographics and more for this podcast.
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Two veteran hosts sharpen the lens on fixed operations, revealing how shop floor realities, leadership dynamics, and process discipline drive profitability in automotive service. Across episodes, listeners get candid takes on pay structures, training ROI, warranty practices, and the tension between management and leadership, all with practical playbooks, dashboards, and checklist-driven workflows designed to improve CSI, throughput, and technician engagement. This show stands out for its no-nonsense style, real-world dealership anecdotes, and a relentless focus on actionable strategies over theoretical “best practices.” Potential sponsors and guests can expect content that appeals to decision-makers in fixed ops who want measurable improvem... more
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Fixed Ops Focus launched 7 months ago and published 63 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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Recent guests on Fixed Ops Focus include:
1. Bob Orozco
2. Michael Keene
3. Armen Mansouri
4. Tyler Smith
5. Janet Hayworth
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