Fixed Ops Focus
Steve Shaw & Dave RogersWelcome to the podcast that treats Fixed Operations like the profit powerhouse it actually is – no corporate fluff, no sugar-coating, no 45-minute intros about somebody’s childhood dog. If you’re tired of “best practices” that don’t practice and factory “recommendations” that starve your bottom line, pull up a chair. Dave and Steven are about to tell you how it really is – and exactly how to fix i... more
| Publishes | Twice weekly | Episodes | 28 | Founded | 3 months ago |
|---|---|---|---|---|---|
| Number of Listeners | Category | Business | |||
Listen to this Podcast
Latest Episodes
Dave Rogers and Steve Shaw reveal how to create truly **frictionless service** by removing the biggest obstacles between your dealership, technicians, and customers.
We tackle the **number one pain point** in most dealerships: the **Diagnostic Charg... more
In this episode, Steve Shaw and Dave Rogers sit down with Dave Anderson, CEO & Founder of EvenFlow AI, for a powerful follow-up on one of the hottest debates in fixed operations: appointments vs walk-ins debate rages on… until this AI expert drops th... more
Steve Shaw and Dave Rogers dive headfirst into the critical world of customer retention and the power (or pitfalls) of service contracts and vehicle service contracts. They unpack proven strategies to keep customers coming back to your service drive ... more
Steve Shaw and Dave Rogers break down how mastering your parts strategy drives customer retention and turns your parts department into a profit powerhouse—especially when it comes to aftermarket vs. OEM.
We cover:
• Why retention is the heartbeat ... more
Should service departments prioritize appointments… or allow customers to walk in anytime?
Many dealerships struggle with balancing customer convenience, technician productivity, and service lane chaos. In this episode, Steve and Dave debate whether... more
Dave and Steve discuss real strategies to boost customer-pay loyalty, turn one-time visitors into lifelong advocates, and protect your gross without relying on giveaways that erode profit.
If your retention numbers are slipping or you're tired of co... more
Dave Rogers and Steve Shaw, we sit down with Damon Egan, Service Manager (often referred to as Service Director) at Sherwood Ford in Sherwood Park, Alberta, Canada—Western Canada's largest Ford dealership.
Damon shares powerful insights on leadershi... more
Dave Rogers and Steve Shaw reveal how to ruthlessly control expenses increase net profit and strengthen absorption. We cover a simple powerful line-by-line weekly review strategy focusing on:
· Expense control
· Receivables
· Open repair orders
P... more
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| Listeners per Episode | Gender Skew | Location | |||
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| Interests | Professions | Age Range | |||
| Household Income | Social Media Reach | ||||
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Which podcasts are similar to Fixed Ops Focus?
These podcasts share a similar audience with Fixed Ops Focus:
1. What the Fixed Ops?! (WTF?!)
2. Car Dealership Guy Podcast
How many episodes of Fixed Ops Focus are there?
Fixed Ops Focus launched 3 months ago and published 28 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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