
Got a question for the show? Call us at 1-833-3-ASK-SDR! Chris Collins, the leading Automotive Service Manager Coach and Service Advisor Trainer in the world, discusses little known service drive secret weapons to help pull your service department ahead of the pack. Everything from hiring technicians, increasing dealership CSI, building relationships for long term customer retention, to increasing... more
| Publishes | Twice weekly | Episodes | 100 | Founded | 9 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | CareersEntrepreneurshipBusiness | |||

Service Managers and Fixed Ops leaders: Are you losing control? If you're struggling with inconsistent productivity, low technician morale, and a shop where management has lost authority, you know the stakes are high. Your culture is toxic, and it's ... more
What's really changed in the car dealership service drive—and what hasn't?
In this special roundtable edition of SDR #332, Chris Collins and the team break down decades of experience in Fixed Ops leadership, revealing the timeless lessons every ser... more
Your service department's biggest problem might not be your advisors, your techs, or your customers—it's your culture.
In episode #331 of SDR, Chris Collins and Coach Christian expose the top seven service department culture killers that are quietl... more
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Met some of the staff in person which has inspired me to start listening and I promise if you listen and use the tools they give you, you will succeed!
First off I think the jokes are great🤣! The dealership service information they are giving is real life issues and how to overcome the objections. Great job guys, keep feeding the service department with knowledgeable information.
First off I think the jokes are great🤣! The dealership service information they are giving is real life issues and how to overcome the objections. Great job guys, keep feeding the service department with knowledgeable information.
First off I think the jokes are great🤣! The dealership service information they are giving is real life issues and how to overcome the objections. Great job guys, keep feeding the service department with knowledgeable information.
If you’re looking to level up your business, you’ve come to the right place. Service Drive Revolution is a must-listen for those in the automotive space (and beyond)! Chris is a fantastic host - and engaging conversations, actionable tips, and insights into the industry abound. Highly recommend tuning in!
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Apple Podcasts | #225 |
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Focused on enhancing the automotive service experience, this collection of discussions presents insights into various aspects of service management and customer relations. Frequent topics include effective training for service advisors, overcoming customer objections, and strategies for increasing customer satisfaction index (CSI) in dealerships. The hosts explore the emotional challenges of managing service personnel and provide anecdotes from their own careers to illustrate these points. Unique elements of the discussions involve humorous observations and comparisons, such as lessons from outside the industry, providing a fresh perspective on automotive service management challenges. Overall, content is rich with actionable advice aimed a... more
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These podcasts share a similar audience with Service Drive Revolution:
1. Car Dealership Guy Podcast
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4. Andy Elliott's Elite Mindset Motivation and Sales Training
5. The Game with Alex Hormozi
Service Drive Revolution launched 9 years ago and published 100 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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Recent guests on Service Drive Revolution include:
1. Clint Pulver
2. Glenn Lundy
3. Jim Kozimor
4. Scott Erickson
5. Harry Soo
6. Chris Jones
7. Will Guidara
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