
Hear the latest from Kristen about what's going in the collision industry. Collision Hub can help you make new connections, better follow industry events, and catch up on industry news and job opportunities.
| Publishes | Weekly | Episodes | 99 | Founded | 2 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | BusinessEducation | |||

What happens when the people making decisions about collision repair aren't the people who actually repair vehicles?
This week on Collision Coffee Talk, Kristen Felder takes on CIECA's involvement in ADAS calibration documentation, State Farm's Okla... more
Could insurance companies turn against their own DRP body shops?
A new development in auto insurance subrogation raises serious questions about collision repair liability, ADAS calibrations, prior repairs, and the repair data insurers may already po... more
The collision repair and insurance claims industry is heading into the fourth quarter with some serious questions about technology, consumer rights, and the financial health of major industry players.
This week on Collision Coffee Talk, we're diggin... more
CCC just released a new Crash Course report, and the numbers should concern every collision repair business heading into 2027.
Claims are declining. Repairable volume is falling even faster. DRP market share continues to grow. And despite rising par... more
For years, collision repair shops have been told that declining claim volumes, increasing total losses, virtual estimating, AI-driven claim reviews, and changing DRP relationships are simply part of an evolving insurance industry.
But what happens w... more
Internal insurance company emails. A disputed safety inspection that actually found damage. And two new State Farm legal developments.
This week on Collision Coffee Talk, we start with a Travelers claim involving a Subaru and OEM-required post-coll... more
Boyd Gerber just reported a billion-dollar quarter — while its market value has fallen dramatically from its 52-week high.
At the same time, Crash Champions is heading deeper into court over a multimillion-dollar insurance coverage dispute tied to i... more
For almost twenty years, people in collision repair have said I was too hard on DRP shops.
That I was negative.
That I hated DRP.
That I had changed.
They were wrong about one thing:
I didn’t change. My tone did.
And in this episode, I explain ... more
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Listeners, social reach, demographics and more for this podcast.
| Listeners per Episode | Gender Skew | Location | |||
|---|---|---|---|---|---|
| Interests | Professions | Age Range | |||
| Household Income | Social Media Reach | ||||
Weekly, host-led analysis of the collision repair and auto insurance industries, with a strong focus on how claims practices, regulation, technology and market consolidation affect repair shops and consumers. Kristen Felder connects current legal and business developments to the day-to-day realities of independent shops, larger repair networks, insurers and vehicle owners. Topics include direct repair programs, repair standards, parts and labor reimbursement, artificial intelligence in claims, vehicle data and automotive litigation. The format is primarily an opinionated monologue, using industry examples and historical context to explain complex disputes and business shifts, with occasional attention to expert perspectives and upcoming tra... more
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These podcasts share a similar audience with Collision Coffee Talk:
1. The Collision Vision
2. CollisionCast
3. Adam Carolla Show
4. The BodyShop Leaders Podcast
5. The Joe Rogan Experience
Collision Coffee Talk launched 2 years ago and published 99 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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Recent guests on Collision Coffee Talk include:
1. Robert McDorman
2. Mark Olson
3. Larry Montanez
4. Roxanne Gomez
5. Jason Ledoux
6. Miranda Rumfeldt
7. Jake Kinsheriff
8. Tim Davis
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