
Hear the latest from Kristen about what's going in the collision industry. Collision Hub can help you make new connections, better follow industry events, and catch up on industry news and job opportunities.
| Publishes | Weekly | Episodes | 89 | Founded | 2 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | BusinessEducation | |||

Dealer collision revenue is falling — and at the same time, Ohio lawmakers are considering legislation that could fundamentally change how body shops handle total losses, fees, access to vehicles and even negotiations with insurers.
In this episode ... more
A new lawsuit in Montana is putting a spotlight on one of the collision repair industry’s oldest complaints: *are insurance claims being handled differently depending on whether the vehicle is at a DRP shop or an independent repair facility?*
This w... more
State Farm’s CEO is going under oath in Oklahoma — and auto body shops should be paying very close attention.
This week on **Collision Coffee Talk**, we connect the dots between the State Farm deposition, shrinking claims payments, adjuster behavior... more
State Farm has new legal trouble in both Oklahoma and Georgia — and Allstate says it is building an AI claims system made up of roughly 250 separate analytical models.
That is a lot happening at once, but the bigger story is what all of these develo... more
A State Farm employee said an “alternative workflow” shop is a facility intentionally trying to take State Farm’s money—and called the customer who chose those shops a “moron.”
That was not the only troubling statement.
In this episode of Collision... more
The collision repair industry is not simply experiencing another temporary slowdown. Falling claim frequency, major layoffs and structural changes across insurance, technology, parts and repair organizations are pointing toward something much larger:... more
The FTC is asking whether AI is creating inaccurate, unfair, or deceptive outcomes. Collision shops, adjusters, technicians, and consumers now have an opportunity to tell them what is really happening inside automated claims systems.
In this episode... more
This week on Collision Coffee Talk, Kristen Felder breaks down the new Oklahoma lawsuit against Allstate and why the case may point to something much larger than one carrier: the growing influence of McKinsey, third-party consultants, software vendor... more
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Listeners, social reach, demographics and more for this podcast.
| Listeners per Episode | Gender Skew | Location | |||
|---|---|---|---|---|---|
| Interests | Professions | Age Range | |||
| Household Income | Social Media Reach | ||||
This show analyzes the collision repair ecosystem through news, policy shifts, and the intersection of insurers, OE programs, and technology. Across recent episodes, topics span regulatory actions impacting major insurers, the role of AI and data in claims and estimating, DRP networks and OE certification debates, and the practical consequences for independent shops. The host often culturalizes industry dynamics with sharp commentary and real-world anecdotes, highlighting how automation, vendor influence, and policy language shape costs, workflows, and repair standards while stressing the importance of human-centered problem solving in a rapidly evolving landscape. A notable throughline is the tension between cost control and proper, standa... more
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These podcasts share a similar audience with Collision Coffee Talk:
1. The Collision Vision
2. CollisionCast
3. REAL AF with Andy Frisella
4. The Joe Rogan Experience
5. The Ultimate Human with Gary Brecka
Collision Coffee Talk launched 2 years ago and published 89 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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Recent guests on Collision Coffee Talk include:
1. Roxanne Gomez
2. Jason Ledoux
3. Miranda Rumfeldt
4. Jake Kinsheriff
5. Tim Davis
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