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Collision Coffee Talk

Kristen Felder
State Farm
ADAS
Progressive
Artificial Intelligence
Tesla
CCC
Driven Brands
Collision Repair
DRP
Total Loss
Insurance
AI In Claims Processing
General Motors
Right To Appraisal (RTA)
AI Estimating
CAPA
Gemini AI
Culture In Collision Repair
Return-To-Adjuster (RTA)
MSO Symposium

Hear the latest from Kristen about what's going in the collision industry. Collision Hub can help you make new connections, better follow industry events, and catch up on industry news and job opportunities.

PublishesWeeklyEpisodes77Foundeda year ago
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Artwork for Collision Coffee Talk

Latest Episodes

State Farm’s legal troubles are growing—and artificial intelligence may be changing the litigation landscape faster than insurers, repairers, and consumers realize.

In this episode of Collision Coffee Talk, Kristen Felder examines State Farm’s propo... more

In this episode of Collision Coffee Talk, we’re looking at how fast the claims environment is changing — and why collision repairers, appraisers, and consumers need to pay attention.

We start with a major policy discussion: does policy language trum... more

Driven Brands finally filed its updated financial reporting and avoided being delisted from NASDAQ — but the bigger question is what those filings reveal about the future of its collision repair assets. Is the company stabilizing, repositioning, or p... more

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State Farm just made a major move in Texas by suddenly deciding to pay all RTAs directly — and that raises a much bigger question for the collision repair industry: what changed, and why now?

In this episode of Collision Coffee Talk, we dig into the... more

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From California wildfire claims to Ohio total loss lawsuits, from DRP funneling to supplier pressure and OE repair history, this episode connects the dots the industry cannot afford to ignore.

Because when the biggest players in the room start acting... more

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This week on Collision Coffee Talk, we dig into one of the biggest themes reshaping collision repair and auto claims right now: the growing gap between what the insurance industry says is happening and what shops, consumers, and claim professionals a... more

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This week on Collision Coffee Talk, we’re looking at some of the biggest red flags hitting collision repair, insurance claims, OEM certification programs, and consumers right now.

Insurance companies are now writing eBay parts on repair estimates — ... more

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We’re talking about GEICO claims handling practices and the internal “secrets” shops and consumers say they are never told while claims are still being denied. We also cover the bizarre California bear suit fraud case, where a group was arrested afte... more

YouTube

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Recent Guests

Jason Ledoux
Adjuster discussed in online exchanges; featured in the segment about adjuster behavior
Unspecified
Episode: State Farm Buying A Good Defense and Adjuster Bad Faith On Display
Miranda Rumfeldt
Industry commentator referenced in the episode
Unspecified
Episode: Bad Faith, Certified Repairs & Wire Harness Repairs — This Week in Collision Claims
Jake Kinsheriff
Managed repair representative
Progressive
Episode: CCT: Progressive Has A Reason For Not Paying Material and GECIO Al Capone Connection

Host

Kristen Belder
Host of Collision Coffee Talk

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Frequently Asked Questions About Collision Coffee Talk

What is Collision Coffee Talk about and what kind of topics does it cover?

A sharp, opinionated show that centers on the collision repair industry, insurer practices, DRPs, and the evolving OE/ADAS landscape. Episodes blend hot takes, firsthand industry experience, and practical guidance for shop owners, managers, and vendors navigating a rapidly changing claims ecosystem. Typical topics include DRP dynamics, RTA and appraisal rules, parts sourcing, AI in estimating, and regulatory and legislative developments across states. The host leans into real-world anecdotes, industry lore, and concrete strategies for improving profitability, transparency, and collaboration within the repair ecosystem. Notable strengths include candid takes from decades of claims experience and a strong emphasis on advocacy, education, and ... more

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How many listeners does Collision Coffee Talk get?

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How many subscribers and views does Collision Coffee Talk have?

To see how many followers or subscribers Collision Coffee Talk has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to Collision Coffee Talk?

These podcasts share a similar audience with Collision Coffee Talk:

1. The Collision Vision
2. CollisionCast
3. Body Bangin'
4. The MeatEater Podcast
5. The Shawn Ryan Show

How many episodes of Collision Coffee Talk are there?

Collision Coffee Talk launched a year ago and published 77 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Collision Coffee Talk?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

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What guests have appeared on Collision Coffee Talk?

Recent guests on Collision Coffee Talk include:

1. Jason Ledoux
2. Miranda Rumfeldt
3. Jake Kinsheriff

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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