
Running a small MSP means being the CEO, the sales team, the HR department, and the escalation tech — usually in the same afternoon. The SMB Community Podcast is where MSP owners get straight answers on the business side of running an MSP. Every week, Amy Babinchak, and James Kernan — MSP owners and advisors from the Small Biz Thoughts community — take on the questions small MSP owners actually as... more
| Publishes | Weekly | Episodes | 555 | Founded | 7 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | EntrepreneurshipBusinessManagement | |||

The discussion centers on the tradeoffs and risks associated with self-managing the sale of a Managed Service Provider (MSP) business, highlighting a real case in which the absence of professional M&A, legal, and tax advisory led to contract errors, ... more
The episode addresses the push for mandatory adoption of artificial intelligence (AI) tools among employees in MSP and IT service environments, citing cases where use of products like Microsoft Copilot is being enforced under threat of termination. C... more
The episode scrutinized the operational impact of accelerated patch velocity, largely attributed to AI-driven vulnerability discovery. Microsoft’s patch release cadence has intensified, as evidenced by the increase from 200 patches in June to 900 pat... more
Public speaking for technical professionals and the development of practical business process automation using AI were identified as areas with tangible operational impacts for MSPs. Structured preparatory practices, such as rehearsals and simulated ... more
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A great podcast for business owners. It offers valuable insights, expert advice, and real-world strategies to help grow and scale your business effectively!
Humility is understanding that you can learn from any one, especially three smart, plugged in guys, like the KillingIT group.
Great rapport among the hosts and thoughtful topics that need to be considered by businesses as they accelerate the adoption of technology.
Key themes from listener reviews, highlighting what works and what could be improved about the show.










Recent interactions between the hosts and their guests.
Listeners, social reach, demographics and more for this podcast.
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The show centers on practical MSP growth, operations, and strategic marketing, with recurring deep-dives into how to scale, differentiate offerings, and monetize recurring revenue. Episodes frequently explore partnerships, vendor programs, AI-enabled services, pricing strategies, contract management, and growth playbooks for small-to-midsize MSPs, often framed around real-world anecdotes and actionable steps. Notable traits include a strong emphasis on advisory-style guidance, frequent sponsor plugs for MSP education resources, and a pragmatic, founder-led perspective that blends technology with business strategy. The format consistently features two seasoned hosts sharing experiences, debates, and concrete tactics for profitability, M&A re... more
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These podcasts share a similar audience with this podcast:
1. Paul Green's MSP Marketing Podcast
2. Business of Tech: Daily MSP News & IT Services Analysis
3. MSP Business School
4. The IT Experts Podcast
this podcast launched 7 years ago and published 555 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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Recent guests on this podcast include:
1. Nathan Finney
2. Holly Whittles
3. Elizabeth Copeland
4. Brian Strong
5. Ryan Morris
6. Amy Slater
7. Steve Shattuck
8. Justin Maxwell
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