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Artwork for MSP Unplugged

MSP Unplugged

Paco Lebron
Cybersecurity
Managed Service Providers
Techcon Unplugged
Automation
Artificial Intelligence
Documentation
MSP
Networking
Microsoft 365
Msps
Client Communication
MSP Industry
Linkedin
IT Service Business
Managed Services
Compliance
Pax8
Operational Efficiency
IT Service Management
Client Management

This podcast is where we discuss different ways to run your I.T. business whether you are a one-person shop or leading a growing IT Service provider. This is the place for you.

PublishesWeeklyEpisodes104Founded7 years ago
Number of ListenersCategories
TechnologyBusinessEntrepreneurship

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Artwork for MSP Unplugged

Latest Episodes

šŸŽ™ļø In this episode of MSP Unplugged, we talk with Cambrient AI about a different approach to email security: agentic AI that investigates every message instead of just scoring or filtering it. Cambrient was built for MSPs — multi-tenant, fast to dep... more

šŸŽ™ļø In this episode of MSP Unplugged, we sit down with Ryan Walsh, Channel Chief and Chief Strategy Officer at Pax8, to talk about where small MSPs actually go next. Ryan has spent years helping partners clean up messy stacks, scale through the marke... more

šŸŽ™ļø In this episode of MSP Unplugged, we sit down with Ryan McGill to discuss his journey and practical strategies for running and scaling a successful managed services business. Ryan shares real-world insights on improving operations, streamlining d... more

šŸŽ™ļø In this episode of MSP Unplugged, Luis Giraldo, Chief Evangelist at ScalePad, shares his journey and powerful strategies for turning around struggling MSPs — with a special focus on QBRs (Quarterly Business Reviews) and why business outcome conve... more

Key Facts

Accepts Guests
Accepts Sponsors
Contact Information
Podcast Host
Number of Listeners
Find out how many people listen to this podcast per episode and each month.

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Recent Guests

Ryan McGill
Chief Experience Officer at Summit Holdings
Summit Holdings / MSP as a Service
Episode: Ryan McGill on Scaling MSP Operations & Turning Challenges into Growth
Luis Giraldo
Chief Evangelist at ScalePad
ScalePad
Episode: Business Outcome Conversations: The Next Phase of MSP Customer Penetration with Luis Giraldo
Cynthia Schreiner
Senior Manager of Channel Engagement
Pax8
Episode: MSP Revival Guide: Marketing Help, Leadership & Growth with Cynthia Schreiner (Pax8)
Ed Lukacs
CEO of 2Fifteen Tech
2Fifteen Tech
Episode: From Struggling Business to Thriving MSP in Salt Lake City – Ed Lukacs of 2Fifteen Tech
Matt Lee
Senior Director of Security Compliance
Pax8
Episode: Stop Getting Breached: Matt Lee Shares MSP Cybersecurity Strategies for Under $3M Shops
Greg Saenz
VP of Sales, Blumira
Blumira
Episode: Stop Alert Fatigue: Blumira's Approach to MSP Cybersecurity in 2026
Michael Amiri
Chief Revenue Officer, Summit Holdings
Summit Holdings
Episode: The MSPaaS Revolution: Michael Amiri Reveals How MSPs Can Scale Smarter
Derrick Wlodarz
Founder and President at FireLogic
FireLogic
Episode: How to Scale an MSP with Partners: Derrick Wlodarz (FireLogic) Returns
Joe Sykora
CEO of Coro Security
Coro Security
Episode: Simplifying Cybersecurity for MSPs: Joe Sykora (CEO of Coro) on Tool Sprawl and AI in 2026

Hosts

Paco Lebron
Host of MSP Unplugged; MSP Unplugged community facilitator; frequent guest host across episodes.
Nancy Henriquez
Head of Community at MSP Unplugged; focuses on community-building and MSP leadership development.

Reviews

4.8 out of 5 stars from 20 ratings
  • My First Favorite Podcast

    Great show to listen too. Very resourceful podcast. I brought books they mentioned before I heard the podcast. So, I know I’m on the right track and the tips are very helpful.

    Apple Podcasts
    5
    Quantumtrain
    United States3 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Community-focused guests and real-world case studies are highly valued.
Audiences appreciate discussions on leadership and culture as much as tech strategy.
Shows that balance strategy with practical operations tend to be recommended to peers.
Listeners praise concrete, actionable tactics that listeners can apply quickly.

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Talking Points

Recent interactions between the hosts and their guests.

Ryan McGill on Scaling MSP Operations & Turning Challenges into Growth
Q: What has been your approach to driving synergies and growth after acquisitions, and how does that influence how you lead and sell to end users?
The key is creating a consistent, customer-focused narrative across all platforms, enabling better onboarding, pricing alignment, and proactive support so MSPs can scale without losing their identity or culture.
Ryan McGill on Scaling MSP Operations & Turning Challenges into Growth
Q: Now that you have literally moved over to utilizing MSP as a service as your backend, do you feel that you have had that presence now within your life?
Yes, MSP as a Service has centralized leadership and a structured framework, allowing more time to focus on strategy, team development, and client growth rather than firefighting day-to-day issues.
MSP Revival Guide: Marketing Help, Leadership & Growth with Cynthia Schreiner (Pax8)
Q: What's the best way for MSPs to reach out to Cynthia Schreiner?
Connect through LinkedIn, where Cynthia is easy to find, or visit Pax8 booths at events to get connected if she isn't present.
Stop Getting Breached: Matt Lee Shares MSP Cybersecurity Strategies for Under $3M Shops
Q: What are you seeing as some of the highlights that MSPs should be paying attention to in 2026?
MSPs need to look beyond traditional malware and focus on people, processes, and technology working together, with emphasis on social engineering trends, AI-assisted attacks, faster exploit timelines, and the importance of blast-radius reduction and strong governance across clients.
Stop Alert Fatigue: Blumira's Approach to MSP Cybersecurity in 2026
Q: What is one piece of advice for MSPs to level up their security platform going into 2026?
Don't underestimate the value of full visibility across a multi-layered security stack; defense in depth and a consolidated platform will be essential as attackers evolve and as consolidation pressure grows.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
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Frequently Asked Questions About MSP Unplugged

What is MSP Unplugged about and what kind of topics does it cover?

Focused on practical guidance for running and growing IT service providers, this show centers on MSP leadership, client experience, and scalable service delivery. Episodes frequently cover MSP as a Service, cybersecurity for MSPs, go-to-market tactics, partner ecosystems, and community-driven growth, often featuring founders, executives, and seasoned operators sharing real-world lessons, frameworks (EOS, Profit First), and tactics like vertical specialization, co-selling, and event-led lead generation. A recurring strength is translating complex tech and security topics into actionable playbooks for small to mid-sized MSPs, with an emphasis on culture, leadership, and durable relationships with clients and partners. Listeners who want pract... more

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Which podcasts are similar to MSP Unplugged?

These podcasts share a similar audience with MSP Unplugged:

1. All Things MSP
2. No Fluff MSP Marketing
3. The MSP Zone
4. MSP Business School
5. Paul Green's MSP Marketing Podcast

How many episodes of MSP Unplugged are there?

MSP Unplugged launched 7 years ago and published 104 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on MSP Unplugged?

Recent guests on MSP Unplugged include:

1. Ryan McGill
2. Luis Giraldo
3. Cynthia Schreiner
4. Ed Lukacs
5. Matt Lee
6. Greg Saenz
7. Michael Amiri
8. Derrick Wlodarz

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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