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The MSP Zone

Charles Weaver
Managed Service Providers
Cybersecurity
Managed Services
Artificial Intelligence
Compliance
Cyber Hygiene
Private Equity
Managed Services Providers
Automation
Profitability
Cyber Security
Managed Services Market
Cybersecurity Awareness Month
Cyber Insurance
Mergers and Acquisitions
Cyber Threats
Contracts
MSP Alliance
Ransomware
Soc 2

Weekly discussion of news, events, and topics of interest to the global managed services professional community. The series will have the latest and most relevant discussions in managed services and cloud computing, featuring special guests and notable figures in the profession.

PublishesTwice monthlyEpisodes349Founded6 years ago
Number of ListenersCategory
Technology

Listen to this Podcast

Artwork for The MSP Zone

Latest Episodes

Navigating the complexities of cyber insurance can be daunting for MSPs—rising premiums, intricate applications, and a gap between underwriter expectations and MSP capabilities. This episode offers a transformative approach to mastering your insuranc... more

Most MSPs are on the front lines of a major shift in cybersecurity and AI, with an increasingly important role to play as the industry evolves. In this episode, Guy Phoenix, Managing Director of Fresh Mango Technologies, shares a clear view of what i... more

Most MSPs are unknowingly risking their business with outdated contracts and misaligned service descriptions. What if you could transform chaos into clarity; turn your service catalog into a legal powerhouse that defends, scales, and sells your busin... more

Unlock the truth about penetration testing — it’s not just a box to check but a vital armor for MSPs fighting unseen threats every day. Are you truly protected, or are your assumptions leaving gaps in your security fortress? This episode dives deep i... more

Key Facts

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Recent Guests

Guy Phoenix
Managing Director of Fresh Mango Technologies
Fresh Mango Technologies
Episode: How a Caribbean MSP Is Leading the Global Shift in Cybersecurity
Steve Smith
From Rootshell Security, penetration testing expert
Rootshell Security
Episode: The Role of Penetration Testing in MSP Cybersecurity
Shaun Peapell
From Rootshell Security, penetration testing expert
Rootshell Security
Episode: The Role of Penetration Testing in MSP Cybersecurity
Steve Shattuck
GoTo's channel leader focused on partner ecosystems, channels, MSPs, alliances
GoTo
Episode: An Interview with Steve Shattuck of GoTo
Corey Munson
Vice President of Sales and Marketing at PCmatic, cybersecurity advocate focusing on proactive zero trust and basic cyber hygiene
PCmatic
Episode: Cyber Attacks or Cyber Negligence: What is Inevitable vs what is Preventable
Adam Borst
Vice President of Vista Business Group with a background in financial management and specializing in IT and MSP acquisitions.
Vista Business Group
Episode: Is the MSP M&A Market Cooling in 2026?
Michael George
CEO of Syncro, leading provider of integrated PSA and RMM solutions for managed service providers, with over 25 years of experience in the technology sector.
Syncro
Episode: Reducing Complexity: The Key to MSP Profitability
Dan Candee
CEO of Cork and seasoned technology executive with nearly three decades of leadership experience.
Cork
Episode: Is the MSP Business Model Obsolete?
Neil Holme
Chief Executive Officer and Founder of Impact Business Technology, an MSP and SOC 2 audited managed service provider based in Sandy Hook, Connecticut.
Impact Business Technology
Episode: The Ethics of MSP Agreements: Insights from an MSP Owner

Host

Charles Weaver
Host of The MSP Zone

Reviews

4.2 out of 5 stars from 22 ratings
  • Wow

    The last podcast just threw 95% of us under the bus and the rest of it was a commercial for their "compliance services" are these guys not in touch with the real world out there..

    Apple Podcasts
    1
    krista4455
    United States10 months ago
  • Propaganda show now

    This show use to provide good content.

    I don’t understand what happened.

    It’s now, what I can only describe as propaganda, from Charles, is now longer insightful or useful. It’s a rambling of what feels like grandiosity & delusions that simply don’t exist in the real world.

    I don’t know what happened, but I hope things eventually return to a level of sanity that useful information can be restored to this formerly good podcast.

    Apple Podcasts
    1
    Alexander A-K
    United States2 years ago
  • Entertaining, insightful and actionable! 🙌

    Whether you’re well established as an MSP, or just getting started carving out a profitable niche that’s ready to grow - this is a must-listen podcast for you! Charles and the entire MSP Alliance team do an incredible job leading conversations that cover a huge breadth of topics related to the ins and outs of the ever-shifting industry landscape - with leaders who’ve actually experienced success themselves. Highly recommend listening and subscribing!

    Apple Podcasts
    5
    JoshCrist
    United States5 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

The show provides actionable MSP guidance and practical strategies for growth.
Some listeners feel the show has shifted toward broader promotional content, impacting perceived usefulness.
Guests are generally knowledgeable and offer real-world insights for security and operations.

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Talking Points

Recent interactions between the hosts and their guests.

How a Caribbean MSP Is Leading the Global Shift in Cybersecurity
Q: Will Fresh Mango be able to help determine AI adoption with customers given regulatory contexts?
Yes, the MSP intends to act as a guide and advisor, balancing client needs with cyber policy considerations, and helping customers select tools that align with governance and security requirements rather than pushing unvetted solutions.
How a Caribbean MSP Is Leading the Global Shift in Cybersecurity
Q: How is AI entering Fresh Mango's thinking, if at all?
AI is being integrated thoughtfully, with an emphasis on governance, privacy, and guardrails; the company is piloting tools, establishing policies, and ensuring staff use is controlled, aiming for measurable business benefits without compromising security or control.
The Role of Penetration Testing in MSP Cybersecurity
Q: What is the role of the MSP in penetration testing, and when should a client seek a pen test?
MSPs should lead by example for internal testing and collaborate with independent specialists; a client should generally pursue pen testing as part of ongoing cyber maturity, not just during onboarding, with testing integrated into continuous assessment rather than a one-off event.
The Role of Penetration Testing in MSP Cybersecurity
Q: Do MSPs still need penetration testing if they already have a robust toolset (EDR, MDR, SIM, etc.)?
Yes. Pen testing stress-tests the entire tool chain, reveals how weaknesses could be exploited in practice, and helps validate the effectiveness of existing controls by simulating real-world attacker behavior.
An Interview with Steve Shattuck of GoTo
Q: What, if anything, has changed in terms of GoTo's or LogMeIn's approach to the channel in 2026?
The company has split into two tailored partner organizations focusing on the distinct needs of VARs, MSPs, GSIs, and tech alliances, with new programs (VAR first, then MSP, GSI, and Tech Alliances) and a stronger emphasis on co-branding, joint marketing, training, and ongoing support to drive growth and profitability for partners.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Frequently Asked Questions About The MSP Zone

What is The MSP Zone about and what kind of topics does it cover?

A practical, practitioner-focused show that centers on managed services, cybersecurity, and MSP business strategy. Across episodes, topics include aligning service catalogs with contracts, penetration testing as a revenue driver, profitability through maturity and process discipline, AI's impact on the MSP ecosystem, go-to-market and partner programs, and governance challenges like cyber hygiene, M&A, and regulatory trends. Notable strengths include a consistent emphasis on operational standards, measurable business value, and real-world frameworks (catalogs, SLAs, risk management) that MSPs can apply immediately. A recurring thread is helping MSPs move from reactive firefighting to proactive, scalable models, with guest experts offering ac... more

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How many listeners does The MSP Zone get?

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Which podcasts are similar to The MSP Zone?

These podcasts share a similar audience with The MSP Zone:

1. MSP Business School
2. MSP Unplugged
3. All Things MSP
4. No Fluff MSP Marketing
5. Paul Green's MSP Marketing Podcast

How many episodes of The MSP Zone are there?

The MSP Zone launched 6 years ago and published 349 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact The MSP Zone?

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What guests have appeared on The MSP Zone?

Recent guests on The MSP Zone include:

1. Guy Phoenix
2. Steve Smith
3. Shaun Peapell
4. Steve Shattuck
5. Corey Munson
6. Adam Borst
7. Michael George
8. Dan Candee

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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