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Artwork for The MSP Zone

The MSP Zone

Charles Weaver
Managed Service Providers
Managed Services
Cybersecurity
Managed Services Providers
Ransomware
Compliance
Revenue Categorization
FUD
Equity Changes
EBITDA
Risk Management
Cyber Security
Data Protection
Cyber Hygiene
Service Delivery Overhaul
Cyber Insurance
Kpis
MSP Documentation
Private Equity
Tool Replacement

Weekly discussion of news, events, and topics of interest to the global managed services professional community. The series will have the latest and most relevant discussions in managed services and cloud computing, featuring special guests and notable figures in the profession.

PublishesTwice monthlyEpisodes326Founded6 years ago
Number of ListenersCategory
Technology

Listen to this Podcast

Artwork for The MSP Zone

Latest Episodes

Join Charles Weaver as he delves into the evolving landscape of Managed Service Providers (MSPs). In this episode, Charles discusses the pressing need for MSPs to mature and adapt, highlighting the challenges of low profit margins and the importance ... more

In this episode, Charles Weaver delves into the age-old dilemma of competing against Managed Service Providers (MSPs) that drive down pricing. He explores the challenges of negotiating with prospects who are tempted by cheaper alternatives and offers... more

In this insightful episode, Charles Weaver explores why profitability is crucial for Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs). Delve into the financial metrics that define success in the industry and learn how m... more

In this episode, we delve into the critical topics of managed services immunity and safe harbor laws for Managed Service Providers (MSPs). Discover how these legal frameworks protect MSPs from certain liabilities, ensuring a safer operational environ... more

Key Facts

Accepts Guests
Contact Information
Podcast Host
Number of Listeners
Find out how many people listen to this podcast per episode and each month.

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Recent Guests

Kyle Murphy
Guest from Team MSP Alliance discussing managed controls.
Team MSP Alliance
Episode: Unlocking the Power of Managed Controls
Chris Veo
Guest from Team MSP Alliance providing insight into managed controls.
Team MSP Alliance
Episode: Unlocking the Power of Managed Controls
Jeff Nulsen
Executive at N-able focusing on MSP growth strategies
N-able
Episode: MSP Optimism Remains Strong for 2025
Glenn Mathis
President of Integris
Integris
Episode: An Interview with Glenn Mathis of Integris
Mike Backers
Professional engineer, former MSP CEO, and pioneer of managed services standards
Episode: The Origins of Managed Services
Sam Blowes
10-year veteran at Bitwizard, now operates as an MSP focusing on employee productivity.
Bitwizard
Episode: Why MSPs Must Engage with AI Now
Hannah Finley
Compliance officer at EO Johnson
EO Johnson
Episode: Regulation from the MSP Point of View
Michael George
Former head of Continuum, now leading operations at Syncro.
Syncro
Episode: Building a Better MSP: Strategies for Success
Michael Crean
CEO and founder of Solutions Granted, an experienced leader in the MSP industry with a focus on cybersecurity.
SonicWall
Episode: The MSP Effort to Win the Cyber War | Ep 296

Host

Charles
Host discussing various aspects of the managed services profession, including profitability, risk management, and compliance. He brings insights from the industry's challenges and trends.

Reviews

4.3 out of 5 stars from 19 ratings
  • Wow

    The last podcast just threw 95% of us under the bus and the rest of it was a commercial for their "compliance services" are these guys not in touch with the real world out there..

    Apple Podcasts
    1
    krista4455
    United Statesa month ago
  • Propaganda show now

    This show use to provide good content.

    I don’t understand what happened.

    It’s now, what I can only describe as propaganda, from Charles, is now longer insightful or useful. It’s a rambling of what feels like grandiosity & delusions that simply don’t exist in the real world.

    I don’t know what happened, but I hope things eventually return to a level of sanity that useful information can be restored to this formerly good podcast.

    Apple Podcasts
    1
    Alexander A-K
    United Statesa year ago
  • Entertaining, insightful and actionable! 🙌

    Whether you’re well established as an MSP, or just getting started carving out a profitable niche that’s ready to grow - this is a must-listen podcast for you! Charles and the entire MSP Alliance team do an incredible job leading conversations that cover a huge breadth of topics related to the ins and outs of the ever-shifting industry landscape - with leaders who’ve actually experienced success themselves. Highly recommend listening and subscribing!

    Apple Podcasts
    5
    JoshCrist
    United States5 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Many listeners appreciate the actionable insights and breadth of topics discussed, highlighting the value it brings for people in managed services.
Some reviews mention concerns over recent content shifts towards less insightful discussions, labeling them as lacking depth compared to previous episodes. Poor content feedback indicates a need for a return to more practical and relevant information.

Talking Points

Recent interactions between the hosts and their guests.

Why Compliant MSPs Win Big in M&A Deals
Q: Should we wait to renew our certification, or should we do it now?
It's important to maintain gapless coverage and not wait to renew, as it can lead to non-compliance issues.
Business Transition Strategies for MSP Owners
Q: Why haven't other private equity firms pursued the decentralized strategy like Evergreen?
The biggest reason is the preference for a single integrated brand due to the three to five-year time horizon of most private equity deals, which contrasts with our long-term vision.
Business Transition Strategies for MSP Owners
Q: How do you guys see the legacy owners staying involved after transitioning into Evergreen?
It's not a requirement for them to stay involved, as most owners come to us wanting to transition out. We facilitate succession plans and bring in a CEO to take over.
GRC Risks for MSPs
Q: Can an MSP house and organize their documents effectively without a GRC?
Yes, they can use off-the-shelf technology for this purpose without needing a GRC.
GRC Risks for MSPs
Q: Is a GRC tool necessary for an MSP achieving Cyber Verify?
No, especially if utilizing Cyber Verify, as it allows for continuous compliance without the need for a GRC tool.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About The MSP Zone

What is The MSP Zone about and what kind of topics does it cover?

Focused on the managed services sector, the content frequently explores critical topics such as profitability challenges, compliance, risk management, and the evolving landscape of cybersecurity within the industry. Discussions often include insights on best practices for Managed Service Providers (MSPs), as well as emerging trends like the transition from reactive to proactive service models. The podcast features contributions from various experts and hosts, ensuring a diverse range of perspectives on strategies for growth, market analysis, and operational efficiency. Noticing a blend of practical advice and industry trends is likely to attract MSP professionals, tech enthusiasts, and individuals invested in the development of IT services.... more

Where can I find podcast stats for The MSP Zone?

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How many listeners does The MSP Zone get?

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Which podcasts are similar to The MSP Zone?

These podcasts share a similar audience with The MSP Zone:

1. MSP Unplugged
2. All Things MSP
3. MSP Business School
4. No Fluff MSP Marketing
5. MSP Success Podcast

How many episodes of The MSP Zone are there?

The MSP Zone launched 6 years ago and published 326 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact The MSP Zone?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for The MSP Zone?

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What guests have appeared on The MSP Zone?

Recent guests on The MSP Zone include:

1. Kyle Murphy
2. Chris Veo
3. Jeff Nulsen
4. Glenn Mathis
5. Mike Backers
6. Sam Blowes
7. Hannah Finley
8. Michael George

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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