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Artwork for Business of Tech: Daily 10-Minute IT Services Insights

Business of Tech: Daily 10-Minute IT Services Insights

MSP Radio
Artificial Intelligence
Cybersecurity
Managed Service Providers
Openai
Microsoft
AI Governance
Automation
AI Adoption
Generative AI
Google
Msps
Managed Services
Governance
Cloud Computing
AI Integration
Anthropic
Microsoft 365
Apple
CISA
IT Spending

In 10 minutes daily, The Business of Tech delivers the latest IT services and MSP-focused news and commentary. Curated to stories that matter with commentary answering 'Why Do We Care?', channel veteran Dave Sobel brings you up to speed and provides resources to go deeper. With insights and analysis, this focused podcast focuses on the knowledge you need to be effective, profitable, and relevant.

PublishesDailyEpisodes1970Founded7 years ago
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BusinessTech NewsNews

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Artwork for Business of Tech: Daily 10-Minute IT Services Insights

Latest Episodes

The structural shift outlined in this episode is the rapid evolution of search and productivity interfaces from static query tools to agentic platforms capable of autonomous action, oversight, and automation. Companies such as Google are redesigning ... more

Security operations for MSPs are undergoing a structural shift from simply deploying additional tools to establishing a liability-focused accountability model, where the ability to provide operational evidence of controls is becoming as critical as t... more

The dominant structural shift highlighted in this episode is the migration of AI from experimental tools into directly embedded workflows within widely used small business platforms. Vendors like Anthropic, with its Claude for Small Business connecto... more

YouTube

The episode highlights a structural transition from software systems that record tasks to platforms that actively participate in business decisions, particularly through agentic AI in procurement. This shift is anchored in the adoption of AI-driven S... more

YouTube

Key Facts

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Recent Guests

Fern Halper
VP of Research at TDWI; founder of the AI Foundations Group
TDWI; AI Foundations Group
Episode: Data Gaps, Not Hype, Block Productive AI for MSPs: Insights from Dr. Fern Halper
Mike Harris
Co-founder of Worksighted
Worksighted
Episode: Thrive Acquisitions Reshape MSP Operator Choices
Kurti Gavrie
Head of corporate development
Thrive NextGen
Episode: Thrive Acquisitions Reshape MSP Operator Choices
Tiffani Bova
Chief Strategy and Research Officer at the Futurum Group
Futurum Group
Episode: Tiffani Bova on AI Compressing the MSP Transition: Faster Change, Higher Risk
Dusty Gulleson
CEO of Tech Tonic (formerly eResources)
Tech Tonic
Episode: AI Collapsing the Software Layer: Risks for MSP Roles and Tech Debt with Dusty Gulleson
Carolyn April
VP of Research and Market Intelligence at GTIA
GTIA
Episode: AI Monetization Remains Out of Reach for Most MSPs, Say GTIA’s Carolyn April and CompTIA’s Seth Robinson
Seth Robinson
VP of Industry Research at CompTIA
CompTIA
Episode: AI Monetization Remains Out of Reach for Most MSPs, Say GTIA’s Carolyn April and CompTIA’s Seth Robinson
Richard Luna
CEO of Protected Harbor
Protected Harbor
Episode: Richard Luna: MSPs Risk Margin Erosion by Relying on Rented Stacks and App Reselling
Howard Rubin
Technology economist, Professor of Mathematics and Computer Science (City University of New York); senior advisor affiliated with Gartner and BCG
City University of New York; Gartner; BCG
Episode: Howard Rubin: Why Tech Spending Benchmarks Often Mislead Operators

Host

Dave Sobel
Host and industry veteran known for delivering focused insights into IT services and business implications for the tech sector.

Reviews

4.9 out of 5 stars from 116 ratings
  • AI sans hype

    Dave treats AI as a business problem, not a buzzword. If you're an MSP trying to make sense of AI for your clients, this is the show.

    Apple Podcasts
    5
    WH90069
    United States4 months ago
  • Essential listening for getting ahead

    Business of Tech is essential listening to B2B marketers working in IT and MSPs that want to get ahead. I love the experts he brings onto the show so we can all learn from their experiences.

    Apple Podcasts
    5
    andreassassine
    United Kingdoma year ago
  • Concise and Balanced Tech News

    I found this podcast looking for tech news that summarizes the latest tech stories (~10minutes) concisely without any (or much) political skew. Dave delivers this pretty consistently, with good analysis and questions - I’m a daily listener now!

    Apple Podcasts
    5
    Jimr451
    United Statesa year ago
  • Most useful five minutes of the day

    I listen to Dave the first five minutes on the treadmill or stationary bike.

    Perfect productive warm up time.

    Apple Podcasts
    5
    SK-All-day
    United States2 years ago
  • Downgrade rating

    The analysis and incites are still pretty good, but the quantity and quality of ads are obnoxious. Longtime subscriber here and I definitely cannot recommend at this time. I will give it a try again in January to see if quality has returned.

    Dave if you want to be a trusted voice do not allow advertisements you do not personally recommend.

    Apple Podcasts
    1
    4676826
    United States2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

The expert guests and Dave Sobel's pragmatic approach receive commendation for providing relevant and actionable insights.
There is a sentiment that the podcast addresses crucial industry issues effectively, making it valuable for tech decision-makers.
Listeners appreciate the brevity and focused nature of the content, often highlighting that episodes are easy to digest within busy schedules.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#141
United States/News/Tech News
Apple Podcasts
#169
Canada/News/Tech News
Apple Podcasts
#244
United Kingdom/News/Tech News
Apple Podcasts
#39
South Africa/News/Tech News
Apple Podcasts
#72
Hong Kong/News/Tech News
Apple Podcasts
#77
New Zealand/News/Tech News

Talking Points

Recent interactions between the hosts and their guests.

Data Gaps, Not Hype, Block Productive AI for MSPs: Insights from Dr. Fern Halper
Q: What practical steps should smaller MSPs start with today for their clients?
Begin with assessing data quality and data lineage, establish governance upfront, train staff in AI literacy, and prioritize solutions that align with concrete client use cases rather than jumping to off-the-shelf AI tools without a data roadmap.
Data Gaps, Not Hype, Block Productive AI for MSPs: Insights from Dr. Fern Halper
Q: How should MSPs frame consumerized AI versus enterprise AI to best serve clients?
MSPs should distinguish between consumerized tools that boost individual productivity and enterprise AI that is built on internal data and processes, with a focus on governance, data infrastructure, and production-ready implementations that scale across an organization.
Data Gaps, Not Hype, Block Productive AI for MSPs: Insights from Dr. Fern Halper
Q: What's the biggest thing that hasn't changed about data and AI despite all the hype?
Organizations still struggle to establish solid data foundations and governance, and they have not consistently operationalized models or dealt with cultural and organizational readiness, which hinders moving from pilots to production.
Thrive Acquisitions Reshape MSP Operator Choices
Q: What's one thing you would have done differently in the deal process?
Mike argues for putting more emphasis on HR-related items earlier in the deal, ensuring clear communication and expectations for staff before closing to avoid post-close catch-up and questions from employees.
Thrive Acquisitions Reshape MSP Operator Choices
Q: Can you walk through the ownership structure before the sale and how it was organized?
Mike explains that he was the sole shareholder with some minority executive holders, which shaped how the sale was approached and who needed to be involved in the process.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

Focused on providing concise insights into the IT services industry, this podcast delivers daily commentary on the latest news relevant to Managed Service Providers (MSPs) and IT professionals. Each episode is designed to be digestible within 10 minutes, making it ideal for busy professionals who need to stay informed quickly. Notable topics include artificial intelligence, cybersecurity risks, vendor relations, and the ongoing challenges facing MSPs in a rapidly changing technology landscape. The host, leveraging extensive experience in the tech sector, brings a unique perspective that not only reports the news but also explains its significance to listeners' professional lives.

What sets this podcast apart is its emphasis on practical kn... more

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These podcasts share a similar audience with this podcast:

1. MSP Business School
2. Tech Brew Ride Home
3. The MSP Zone
4. AI Applied: Covering AI News, Interviews and Tools - ChatGPT, Midjourney, Gemini, OpenAI, Anthropic
5. SMB Community Podcast

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this podcast launched 7 years ago and published 1970 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Fern Halper
2. Mike Harris
3. Kurti Gavrie
4. Tiffani Bova
5. Dusty Gulleson
6. Carolyn April
7. Seth Robinson
8. Richard Luna

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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