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Artwork for Business of Tech: Daily MSP News & IT Services Analysis

Business of Tech: Daily MSP News & IT Services Analysis

MSP Radio, Dave Sobel, Managed Service Provider (MSP) Industry Analyst
Artificial Intelligence
Managed Service Providers
Cybersecurity
MSP
Microsoft
Openai
AI Governance
Anthropic
Automation
Msps
Apple
AI Agents
Generative AI
AI Integration
Cloud Computing
Managed Services
Private Equity
Connectwise
MSP (managed Service Provider)
Governance

Vendors are rewriting the rules on MSPs faster than anyone can track — pricing, partner programs, liability, and now AI. Business of Tech is the daily MSP news briefing that tells you what changed and what it means for your business. Every weekday, channel veteran Dave Sobel picks the MSP and IT services news that actually moves your margins, contracts, and risk, and answers the one question that ... more

PublishesDailyEpisodes2014Founded7 years ago
Number of ListenersCategories
Tech NewsBusinessManagementNews

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Artwork for Business of Tech: Daily MSP News & IT Services Analysis

Latest Episodes

Rising component costs and shrinking PC shipments are driving a shift toward longer device lifecycles and complicating replacement planning for MSPs. According to Omdia and IDC, global shipments of desktops, notebooks, and workstations have dropped o... more

A central structural development is the shift of verification, remediation, and risk management responsibilities from AI vendors to downstream parties, notably MSPs and their clients. Companies like OpenAI and Anthropic are issuing large volumes of A... more

The episode reveals a governance gap between mounting cybersecurity requirements and the operational realities facing MSPs serving charter schools and nonprofits. Charter Technology Solutions (CTS) exemplifies how regulatory mandates, cyber insurance... more

YouTube

The episode highlights the risk of documentation mismatches and liability transfer within MSP mergers and acquisitions, using the example of MSP+—a consultancy formed by the 2023 merger of five advisory firms. Unclear responsibility for a $700,000 SB... more

YouTube

Key Facts

Accepts Guests
Accepts Sponsors
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Find out how many people listen to this podcast per episode and each month.

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Recent Guests

Minak Jain
Head of Technology at Shield
Shield
Episode: Measuring False Guidance: The Untracked Risk in AI-Driven Ticket Resolution
Jim Siders
CEO of Shield
Shield
Episode: Measuring False Guidance: The Untracked Risk in AI-Driven Ticket Resolution
David Primor
CEO of Cynomi
Cynomi
Episode: AI-Driven vCISO Platforms Create Pricing and Liability Shifts for MSPs—David Primor of Cynomi
Steve Petryschuk
VP of Product and Market Strategy at OVIC
OVIC
Episode: Why Aurora AI Agents Only Reduce Ticket Load When Built on Accurate Network Data — Steve Petryschuk
Dr. Gleb Tsipursky
Founder of Disaster Avoidance Experts, author of The Psychology of AI Adoption at Work
Disaster Avoidance Experts / Georgetown University Press
Episode: AI Margins and MSP Growth: Dr. Gleb Tsipursky on Passing Savings vs. Competing Away Profit
Donnie Brass
SVP of Product Strategy and Community at Guards
Guards
Episode: All-in-One or Best-of-Breed? The Real Tradeoffs in Your Security
Dave Cava
Owner of PeopleSharp and co-author of The Pumpkin Plan for MSPs
PeopleSharp
Episode: Dave Cava on Why Operational Maturity, Not AI, Determines MSP Survival
Michelle Hodges
SVP of Global Channels and Alliances at Barracuda
Barracuda
Episode: Reseller, MSP, Services Merged: Structural Risks and Rewards in Barracuda’s Program – Michelle Hodges
Craig Fulton
M&A advisor at Evergreen Services Group
Evergreen Services Group
Episode: What MSP Operators Overlook in Operations Before Selling—Insights from Evergreen’s Craig Fulton

Host

Dave Sobel
Host focused on IT services and MSP-focused news, with a track record of guiding practical, profitability-driven discussions.

Reviews

4.9 out of 5 stars from 115 ratings
  • AI sans hype

    Dave treats AI as a business problem, not a buzzword. If you're an MSP trying to make sense of AI for your clients, this is the show.

    Apple Podcasts
    5
    WH90069
    United States8 months ago
  • Essential listening for getting ahead

    Business of Tech is essential listening to B2B marketers working in IT and MSPs that want to get ahead. I love the experts he brings onto the show so we can all learn from their experiences.

    Apple Podcasts
    5
    andreassassine
    United Kingdoma year ago
  • Concise and Balanced Tech News

    I found this podcast looking for tech news that summarizes the latest tech stories (~10minutes) concisely without any (or much) political skew. Dave delivers this pretty consistently, with good analysis and questions - I’m a daily listener now!

    Apple Podcasts
    5
    Jimr451
    United States2 years ago
  • Most useful five minutes of the day

    I listen to Dave the first five minutes on the treadmill or stationary bike.

    Perfect productive warm up time.

    Apple Podcasts
    5
    SK-All-day
    United States3 years ago
  • Downgrade rating

    The analysis and incites are still pretty good, but the quantity and quality of ads are obnoxious. Longtime subscriber here and I definitely cannot recommend at this time. I will give it a try again in January to see if quality has returned.

    Dave if you want to be a trusted voice do not allow advertisements you do not personally recommend.

    Apple Podcasts
    1
    4676826
    United States3 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Listeners praise concise, practical tech coverage that helps MSPs stay ahead.
Episodes are bite-size and easy to digest, making them excellent for quick commutes or workouts.
The show is seen as essential listening for B2B marketers in IT and MSPs seeking real-world expert insights.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#181
United States/News/Tech News
Apple Podcasts
#81
Canada/News/Tech News
Apple Podcasts
#192
United Kingdom/News/Tech News
Apple Podcasts
#114
Australia/News/Tech News
Apple Podcasts
#64
Finland/News/Tech News
Apple Podcasts
#64
New Zealand/News/Tech News

Talking Points

Recent interactions between the hosts and their guests.

All-in-One or Best-of-Breed? The Real Tradeoffs in Your Security
Q: What should an MSP do in the next 90 days when considering consolidation?
The recommended approach is to deeply test the product through hands-on experience, keep security line items simple on invoices, and maintain flexibility to swap components as needed without disrupting customers. Onboarding friction should be minimized, and vendor collaboration should be maintained to support future changes.
All-in-One or Best-of-Breed? The Real Tradeoffs in Your Security
Q: How do you structure partnerships to ensure MSPs own the customer relationship and avoid channel conflict?
Guards emphasizes that licensing is owned on the Guards side and that partnerships are designed to add value on top of the core security engines, rather than reselling licenses or creating complex integrations. They avoid direct sales to SMBs and stay MSP-focused, addressing channel concerns by clearly delineating ownership and support.
All-in-One or Best-of-Breed? The Real Tradeoffs in Your Security
Q: What went wrong with all-in-one platform approaches, and how does Guards avoid those pitfalls?
The guest explains that enterprise tools often aren't a good fit for MSPs, and that the traditional all-in-one model collapses if it can't unify the user experience around reliable engines. Guards focuses on best-of-breed partnerships and wraps them with a strong onboarding and licensing model, so MSPs get strong security without sacrificing integration quality or operational efficiency.
AI Margins and MSP Growth: Dr. Gleb Tsipursky on Passing Savings vs. Competing Away Profit
Q: How do you view margins when AI enables clients to pay less for services?
Margins can shrink on specific services, but AI-driven efficiency allows faster growth and higher overall profitability by capturing market share from slower competitors, often with higher net margins.
AI Margins and MSP Growth: Dr. Gleb Tsipursky on Passing Savings vs. Competing Away Profit
Q: How should an eight-person MSP approach AI adoption and training?
Start with thorough AI adoption training tailored for MSPs, recognizing that many MSPs are experts in tech but not in AI, particularly natural language programming, so training accelerates effective use and reduces resistance.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

A concise, MSP-focused tech news show delivering rapid, practical insights into IT services, managed services, and AI-driven business models. Episodes center on actionable takeaways for practitioners—pricing, governance, security outsourcing, and platform shifts—often weaving in real-world case studies and sponsor context. Noteworthy are the tight 10-minute format, a steady stream of expert guests, and a practical tilt toward profitability, scale, and staying ahead of industry changes. The show tends to attract listeners who want timely, battle-tested guidance they can apply in client engagements and service design.

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These podcasts share a similar audience with this podcast:

1. The Startup Ideas Podcast
2. All Things MSP
3. The MSP Zone
4. How I AI
5. The AI Daily Brief: Artificial Intelligence News and Analysis

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this podcast launched 7 years ago and published 2014 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Minak Jain
2. Jim Siders
3. David Primor
4. Steve Petryschuk
5. Dr. Gleb Tsipursky
6. Donnie Brass
7. Dave Cava
8. Michelle Hodges

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