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Artwork for Business of Tech: Daily 10-Minute IT Services Insights

Business of Tech: Daily 10-Minute IT Services Insights

MSP Radio
Artificial Intelligence
Managed Service Providers
Cybersecurity
Openai
Microsoft
AI Governance
MSP
AI Adoption
Automation
AI Integration
Anthropic
Msps
Generative AI
Governance
Microsoft 365
Cloud Computing
Apple
AI Agents
Private Equity
Managed Services

In 10 minutes daily, The Business of Tech delivers the latest IT services and MSP-focused news and commentary. Curated to stories that matter with commentary answering 'Why Do We Care?', channel veteran Dave Sobel brings you up to speed and provides resources to go deeper. With insights and analysis, this focused podcast focuses on the knowledge you need to be effective, profitable, and relevant.

PublishesDailyEpisodes1974Founded7 years ago
Number of ListenersCategories
Tech NewsBusinessNews

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Artwork for Business of Tech: Daily 10-Minute IT Services Insights

Latest Episodes

The dominant mechanism addressed is the development of a self-regulatory framework for IT service providers, specifically as Texas A&M University's Global Cyber Research Institute (GTIA) launches the Consortium for Responsible IT Services (CRITS). Th... more

The core mechanism discussed is the regulatory pressure and resulting operational risk created by the Department of Defense’s (DoD) abrupt suspension of the CMMC Level 2 third-party certification mandate. IntelliGenesis, led operationally by Jeremiah... more

YouTube

The episode examines margin disparity and operational strategy for MSPs serving regulated industries, spotlighting how compliance-driven overhead can become a structural moat for providers targeting underserved segments. The discussion centers on Tru... more

YouTube

The episode reveals a structural shift toward operational complexity and heightened accountability in the MSP sector, as service providers are increasingly required to integrate AI capabilities, consolidate security offerings, and deliver enterprise-... more

YouTube

Key Facts

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Find out how many people listen to this podcast per episode and each month.

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Recent Guests

Dave Bloom
Director of IT Operations, Trumbull Tech
Trumbull Tech
Episode: Dave Bloom: Why Small MSPs Can Sustain High Margins by Limiting Tool Overhead
Josh Dinneen
CEO of Blue Mantis
Blue Mantis
Episode: How Blue Mantis Navigates AI and Security Demand Without Enterprise Budgets – Josh Dinneen
Jessica C. Davis
Principal analyst in the Managed Services Practice at Canalys, part of Omnia; covers AI adoption, cybersecurity, and the MSP market
Omnia/Canalys
Episode: Jessica Davis: How AI Usage Models Are Disrupting MSP Revenue Predictability
Justin Fox
SVP of Product and Operations at ValorC3 Data Centers
ValorC3 Data Centers
Episode: Justin Fox on How ValorC3 Adapted to Broadcom’s VMware Licensing Deadline
Nick Ross
CEO at Cloud Capsule
Cloud Capsule
Episode: Closing the Gap Between Finding M365 Problems and Actually Fixing Them, with Nick Ross of Cloud Capsule
Adwait Nadkarni
Associate Professor of Computer Science at William & Mary; Director of the William & Mary Cybersecurity Center
William & Mary
Episode: Certification Without Accountability: Adwait Nadkarni on the Liability Gaps Facing MSPs
Kyle Bove
Works with JOSIS; expert in autonomous identity governance for IT teams and MSPs
JOSIS
Episode: Why Unmanaged Access Is Increasing MSP Liability: Access Governance Gaps with Kyle Bove
Jake Mosey
Chief Product Officer at Recast Software
Recast Software
Episode: Hybrid Endpoint Management Is the New Normal: Jake Mosey on Visibility and Control
Joshua Liberman
Founder of NetSciences, veteran of three decades in MSP cybersecurity
NetSciences (sold to QualIT)
Episode: Operational Maturity vs. Service Uniformity: Insights from Joshua Liberman’s Transition

Host

Dave Sobel
Host of The Business of Tech and related MSP/IT services commentary.

Reviews

4.9 out of 5 stars from 116 ratings
  • AI sans hype

    Dave treats AI as a business problem, not a buzzword. If you're an MSP trying to make sense of AI for your clients, this is the show.

    Apple Podcasts
    5
    WH90069
    United States6 months ago
  • Essential listening for getting ahead

    Business of Tech is essential listening to B2B marketers working in IT and MSPs that want to get ahead. I love the experts he brings onto the show so we can all learn from their experiences.

    Apple Podcasts
    5
    andreassassine
    United Kingdoma year ago
  • Concise and Balanced Tech News

    I found this podcast looking for tech news that summarizes the latest tech stories (~10minutes) concisely without any (or much) political skew. Dave delivers this pretty consistently, with good analysis and questions - I’m a daily listener now!

    Apple Podcasts
    5
    Jimr451
    United States2 years ago
  • Most useful five minutes of the day

    I listen to Dave the first five minutes on the treadmill or stationary bike.

    Perfect productive warm up time.

    Apple Podcasts
    5
    SK-All-day
    United States2 years ago
  • Downgrade rating

    The analysis and incites are still pretty good, but the quantity and quality of ads are obnoxious. Longtime subscriber here and I definitely cannot recommend at this time. I will give it a try again in January to see if quality has returned.

    Dave if you want to be a trusted voice do not allow advertisements you do not personally recommend.

    Apple Podcasts
    1
    4676826
    United States3 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Many rate the show as essential for MSPs and IT marketers seeking to stay ahead.
A small portion criticize ad load or sponsor integrations, but overall sentiment remains positive.
Listeners consistently praise concise, practical tech news and real-world guest insights.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#67
United States/News/Tech News
Apple Podcasts
#98
Germany/News/Tech News
Apple Podcasts
#243
Australia/News/Tech News
Apple Podcasts
#79
Israel/News/Tech News
Apple Podcasts
#107
New Zealand/News/Tech News
Apple Podcasts
#113
India/News/Tech News

Talking Points

Recent interactions between the hosts and their guests.

Dave Bloom: Why Small MSPs Can Sustain High Margins by Limiting Tool Overhead
Q: How do you achieve high gross margins with lean operations?
By combining careful tool selection, avoiding unnecessary bells and whistles, pricing discipline, and leveraging a small, focused team with scalable processes, including a model that bundles essential tooling and offers time-based concierge support that can be priced efficiently for small seats.
How Blue Mantis Navigates AI and Security Demand Without Enterprise Budgets – Josh Dinneen
Q: What does AI readiness look like as a recurring service versus project-based work, and how are you positioning FinOps in that journey?
AI readiness is built as a recurring service anchored in data enablement, governance, and a roadmap for customers, with FinOps capabilities to manage token spends and optimize cloud costs as part of ongoing engagements.
How Blue Mantis Navigates AI and Security Demand Without Enterprise Budgets – Josh Dinneen
Q: How do you balance the traditional hardware sales motion with higher-margin manned services, and what keeps your customer retention high despite that mix?
We focus on the full lifecycle—assess, modernize, manage—while emphasizing advisory workshops, strategic roadmaps, and ongoing relationships with technical account managers and customer success teams to drive retention and growth.
How Blue Mantis Navigates AI and Security Demand Without Enterprise Budgets – Josh Dinneen
Q: Now, back in September, you launched the Blue Mantis Protect offering. Talk to me a little about the gap in the market that you were targeting, and who is the buyer for that kind of service.
The offering was designed to provide flexible, enterprise-grade cybersecurity services for mid-market customers, combining enterprise capabilities with flexibility in involvement levels, supported by global delivery centers and a commitment to accountability from start to finish.
AI Adoption Shifts Costs to Individual Level: Seth Robinson
Q: What is the most critical priority for MSPs to focus on this year according to the CompTIA outlook?
Data management and governance stand out as the highest-cost area to ignore, because without solid data foundations, AI initiatives cannot deliver reliable value and ROI.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

The episodes show a strong emphasis on how AI, governance, and metered pricing are transforming the MSP and IT services landscape. Viewers get practical guidance on AI governance, contractual shifts, billable consumption, and the strategic role MSPs must play as the “governance layer” for automation and security. Notable is the consistent focus on actionable frameworks (like AI bill of materials, audit trails, and policy-driven control planes) and the occasional sponsor integrations that illustrate real-world toolchains for automation, cyber resilience, and governance. Listeners likely value concise, business-oriented tech news with grounded analysis and vendor context, particularly for MSPs, IT services leaders, and cybersecurity professio... more

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These podcasts share a similar audience with this podcast:

1. WSJ Tech News Briefing
2. The a16z Show
3. Tech Brew Ride Home
4. Founders
5. The Startup Ideas Podcast

How many episodes of this podcast are there?

this podcast launched 7 years ago and published 1974 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Dave Bloom
2. Josh Dinneen
3. Jessica C. Davis
4. Justin Fox
5. Nick Ross
6. Adwait Nadkarni
7. Kyle Bove
8. Jake Mosey

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