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Artwork for Business of Tech: Daily 10-Minute IT Services Insights

Business of Tech: Daily 10-Minute IT Services Insights

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In 10 minutes daily, The Business of Tech delivers the latest IT services and MSP-focused news and commentary. Curated to stories that matter with commentary answering 'Why Do We Care?', channel veteran Dave Sobel brings you up to speed and provides resources to go deeper. With insights and analysis, this focused podcast focuses on the knowledge you need to be effective, profitable, and relevant.

PublishesDailyEpisodes1942Founded7 years ago
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BusinessTech NewsNews

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Artwork for Business of Tech: Daily 10-Minute IT Services Insights

Latest Episodes

The episode identifies a structural shift in the MSP business model: security is no longer a discrete service or line item but has become the organizing principle for operations and accountability. This is driven by an industry-wide trend toward incr... more

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The central structural shift examined is the widening disconnect between the vendor-driven narrative of rapid AI monetization and the operational reality faced by MSPs, as exposed by recent research from GTIA and CompTIA. Despite pervasive messaging ... more

YouTube

The episode identifies a structural shift in the evaluation and deployment of AI within organizations: decision-making is now driven by governance, control, and auditability rather than by features or capabilities of AI tools. This mechanism is ancho... more

YouTube

Automation and AI are shifting the pricing and accountability models for managed service providers, with risk increasingly centered on governance, workflow coherence, and outcome measurement rather than tool deployment. Evidence from studies like Fix... more

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Key Facts

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Recent Guests

Richard Luna
CEO of Protected Harbor
Protected Harbor
Episode: Richard Luna: MSPs Risk Margin Erosion by Relying on Rented Stacks and App Reselling
Howard Rubin
Technology economist, Professor of Mathematics and Computer Science (City University of New York); senior advisor affiliated with Gartner and BCG
City University of New York; Gartner; BCG
Episode: Howard Rubin: Why Tech Spending Benchmarks Often Mislead Operators
Vijay Swaminathan
CEO and co-founder of Drop
Drop
Episode: Draup Data Shows Cybersecurity Hiring Pressure Will Persist Into 2028 - Vijay Swaminathan
Bradley Gross
Attorney focused on contract structure and liability for MSPs
Bradley A. Gross, P.A.
Episode: How AI and Vendor Defaults Are Redefining MSP Liability: Brad Gross on Contract Risk
Rich Lee
Co-founder and CEO of New Era ADR
New Era ADR
Episode: Flat-Fee Dispute Resolution: Rich Lee Examines the Operational Shift for IT Service Providers
Nir Perry
CEO and founder of CyberRight and SciGPT
CyberRight; SciGPT
Episode: How Insurers Like CyberWrite Are Shifting Cyber Risk and Claims Accountability for MSPs – Nir Perry
Howard Davies
CEO and founder of Contextworld
Contextworld
Episode: RAM Shortages Reshape Channel Economics: Interview with Howard Davies
Colin Blair
Executive Vice President, focus on cybersecurity at DNH
DNH
Episode: AI Integration Raises Data Governance Demands for MSPs — Colin Blair
Anurag Agarwal
Founder and Chief Global Analyst at Tech Isle
Tech Isle
Episode: The Decline of Core MSP Services: Surviving the Shift to AI-Driven Differentiation with Anurag Agarwal

Host

Dave Sobel
Host and industry veteran known for delivering focused insights into IT services and business implications for the tech sector.

Reviews

4.9 out of 5 stars from 115 ratings
  • AI sans hype

    Dave treats AI as a business problem, not a buzzword. If you're an MSP trying to make sense of AI for your clients, this is the show.

    Apple Podcasts
    5
    WH90069
    United States2 months ago
  • Essential listening for getting ahead

    Business of Tech is essential listening to B2B marketers working in IT and MSPs that want to get ahead. I love the experts he brings onto the show so we can all learn from their experiences.

    Apple Podcasts
    5
    andreassassine
    United Kingdoma year ago
  • Concise and Balanced Tech News

    I found this podcast looking for tech news that summarizes the latest tech stories (~10minutes) concisely without any (or much) political skew. Dave delivers this pretty consistently, with good analysis and questions - I’m a daily listener now!

    Apple Podcasts
    5
    Jimr451
    United Statesa year ago
  • Most useful five minutes of the day

    I listen to Dave the first five minutes on the treadmill or stationary bike.

    Perfect productive warm up time.

    Apple Podcasts
    5
    SK-All-day
    United States2 years ago
  • Downgrade rating

    The analysis and incites are still pretty good, but the quantity and quality of ads are obnoxious. Longtime subscriber here and I definitely cannot recommend at this time. I will give it a try again in January to see if quality has returned.

    Dave if you want to be a trusted voice do not allow advertisements you do not personally recommend.

    Apple Podcasts
    1
    4676826
    United States2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

The expert guests and Dave Sobel's pragmatic approach receive commendation for providing relevant and actionable insights.
There is a sentiment that the podcast addresses crucial industry issues effectively, making it valuable for tech decision-makers.
Listeners appreciate the brevity and focused nature of the content, often highlighting that episodes are easy to digest within busy schedules.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#163
United States/News/Tech News
Apple Podcasts
#191
Canada/News/Tech News
Apple Podcasts
#224
United Kingdom/News/Tech News
Apple Podcasts
#202
France/News/Tech News
Apple Podcasts
#243
Australia/News/Tech News
Apple Podcasts
#39
Singapore/News/Tech News

Talking Points

Recent interactions between the hosts and their guests.

Richard Luna: MSPs Risk Margin Erosion by Relying on Rented Stacks and App Reselling
Q: What is the one assumption MSPs should challenge about the future of the industry?
The key assumption to challenge is that the only way to make money is by selling apps; instead, focus on closer-to-client delivery, workflow automation, and value-added services.
Richard Luna: MSPs Risk Margin Erosion by Relying on Rented Stacks and App Reselling
Q: How should MSP owners approach training engineers in a world of hyper-specialization?
He advocates transitioning frontline techs into tier-four roles by teaching problem-solving methodologies, encouraging engineers to follow the problem breadcrumbs, and integrating them into higher-level design thinking rather than simply pushing tickets to vendors.
Richard Luna: MSPs Risk Margin Erosion by Relying on Rented Stacks and App Reselling
Q: What are you seeing right now that really worries you about the MSP industry?
Luna explains that many MSPs are prioritizing app sales over preserving technical foundations, leading to a commoditized market and shrinking recurring revenue, which undermines long-term client value.
AI Monetization Remains Out of Reach for Most MSPs, Say GTIA’s Carolyn April and CompTIA’s Seth Robinson
Q: What is the biggest blocker for MSPs not expecting profitability from AI this year?
The guests point to a mismatch between AI hype and practical implementation, with governance, pricing and delivery models, and workforce constraints as major blockers.
AI Monetization Remains Out of Reach for Most MSPs, Say GTIA’s Carolyn April and CompTIA’s Seth Robinson
Q: What does 'early stage' actually look like on the ground for a typical MSP?
The panel outlines four adoption stages and highlights the risk of focusing on isolated AI features at the employee level instead of integrating AI into end-to-end workflows and business processes.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

Focused on providing concise insights into the IT services industry, this podcast delivers daily commentary on the latest news relevant to Managed Service Providers (MSPs) and IT professionals. Each episode is designed to be digestible within 10 minutes, making it ideal for busy professionals who need to stay informed quickly. Notable topics include artificial intelligence, cybersecurity risks, vendor relations, and the ongoing challenges facing MSPs in a rapidly changing technology landscape. The host, leveraging extensive experience in the tech sector, brings a unique perspective that not only reports the news but also explains its significance to listeners' professional lives.

What sets this podcast apart is its emphasis on practical kn... more

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this podcast launched 7 years ago and published 1942 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Richard Luna
2. Howard Rubin
3. Vijay Swaminathan
4. Bradley Gross
5. Rich Lee
6. Nir Perry
7. Howard Davies
8. Colin Blair

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