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Artwork for Business of Tech: Daily 10-Minute IT Services Insights

Business of Tech: Daily 10-Minute IT Services Insights

MSP Radio
Artificial Intelligence
Cybersecurity
Managed Service Providers
Openai
AI Governance
Microsoft
Automation
AI Adoption
Generative AI
Google
Managed Services
AI Integration
Governance
Anthropic
Cloud Computing
Msps
Microsoft 365
CISA
IT Spending
Agentic AI

In 10 minutes daily, The Business of Tech delivers the latest IT services and MSP-focused news and commentary. Curated to stories that matter with commentary answering 'Why Do We Care?', channel veteran Dave Sobel brings you up to speed and provides resources to go deeper. With insights and analysis, this focused podcast focuses on the knowledge you need to be effective, profitable, and relevant.

PublishesDailyEpisodes1974Founded7 years ago
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Artwork for Business of Tech: Daily 10-Minute IT Services Insights

Latest Episodes

Vendor channel consolidation continues to restructure the MSP landscape, with private equity-backed rollups driving both market concentration at the top and increased deal volume. This episode centers on the sale of Worksighted, a 25-year-old, $27 mi... more

Platform vendors are transferring liability and delivery responsibility for AI services onto MSPs by building structured AI practice frameworks, training programs, and service delivery methodologies. This approach is motivated by mounting economic pr... more

The episode identifies a growing governance gap as a central structural issue for MSPs and IT service providers, driven by rapid AI adoption through subscription-based tools and platforms. Rather than being introduced as controlled, IT-led initiative... more

A central structural mechanism highlighted in this episode is the exposure and amplification of technical and organizational weaknesses by enterprise AI initiatives, particularly as organizations pursue rapid AI adoption without adequate investment i... more

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Recent Guests

Jay McBain
Chief Analyst for Channels, Partnerships, and Ecosystems at Omnia
Omnia
Episode: Jay McBain on How Microsoft’s AI Billing Passes Risk and Liability to MSPs
Brendan Ballou
Founder of the Public Integrity Project; former federal prosecutor; author
Public Integrity Project
Episode: Forced Arbitration in Tech Contracts: Brendan Ballou on Vendor Accountability Risks
Jason Tierney
SVP of Managed Services
C3 Integrated Solutions
Episode: AI Governance Hurdles in Defense: Jason Tierney Examines CMMC Barriers for MSPs
Fern Halper
VP of Research at TDWI; founder of the AI Foundations Group
TDWI; AI Foundations Group
Episode: Data Gaps, Not Hype, Block Productive AI for MSPs: Insights from Dr. Fern Halper
Mike Harris
Co-founder of Worksighted
Worksighted
Episode: Thrive Acquisitions Reshape MSP Operator Choices
Kurti Gavrie
Head of corporate development
Thrive NextGen
Episode: Thrive Acquisitions Reshape MSP Operator Choices
Tiffani Bova
Chief Strategy and Research Officer at the Futurum Group
Futurum Group
Episode: Tiffani Bova on AI Compressing the MSP Transition: Faster Change, Higher Risk
Dusty Gulleson
CEO of Tech Tonic (formerly eResources)
Tech Tonic
Episode: AI Collapsing the Software Layer: Risks for MSP Roles and Tech Debt with Dusty Gulleson
Richard Luna
CEO of Protected Harbor
Protected Harbor
Episode: Richard Luna: MSPs Risk Margin Erosion by Relying on Rented Stacks and App Reselling

Host

Dave Sobel
Host of The Business of Tech and related MSP/IT services commentary.

Reviews

4.9 out of 5 stars from 116 ratings
  • AI sans hype

    Dave treats AI as a business problem, not a buzzword. If you're an MSP trying to make sense of AI for your clients, this is the show.

    Apple Podcasts
    5
    WH90069
    United States4 months ago
  • Essential listening for getting ahead

    Business of Tech is essential listening to B2B marketers working in IT and MSPs that want to get ahead. I love the experts he brings onto the show so we can all learn from their experiences.

    Apple Podcasts
    5
    andreassassine
    United Kingdoma year ago
  • Concise and Balanced Tech News

    I found this podcast looking for tech news that summarizes the latest tech stories (~10minutes) concisely without any (or much) political skew. Dave delivers this pretty consistently, with good analysis and questions - I’m a daily listener now!

    Apple Podcasts
    5
    Jimr451
    United Statesa year ago
  • Most useful five minutes of the day

    I listen to Dave the first five minutes on the treadmill or stationary bike.

    Perfect productive warm up time.

    Apple Podcasts
    5
    SK-All-day
    United States2 years ago
  • Downgrade rating

    The analysis and incites are still pretty good, but the quantity and quality of ads are obnoxious. Longtime subscriber here and I definitely cannot recommend at this time. I will give it a try again in January to see if quality has returned.

    Dave if you want to be a trusted voice do not allow advertisements you do not personally recommend.

    Apple Podcasts
    1
    4676826
    United States2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Many rate the show as essential for MSPs and IT marketers seeking to stay ahead.
A small portion criticize ad load or sponsor integrations, but overall sentiment remains positive.
Listeners consistently praise concise, practical tech news and real-world guest insights.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#93
United States/News/Tech News
Apple Podcasts
#142
Canada/News/Tech News
Apple Podcasts
#127
Australia/News/Tech News
Apple Podcasts
#211
France/News/Tech News
Apple Podcasts
#15
South Africa/News/Tech News
Apple Podcasts
#64
Sweden/News/Tech News

Talking Points

Recent interactions between the hosts and their guests.

Forced Arbitration in Tech Contracts: Brendan Ballou on Vendor Accountability Risks
Q: Walk me through what a typical vendor arbitration clause requires of MSPs and what they might be giving up.
Arbitration clauses generally bar court lawsuits, force disputes into private arbitration with a selected provider, and bind the decision with limited opportunity for appeal, which can advantage larger suppliers and disfavor smaller MSPs who lack leverage in selecting arbitrators.
Jay McBain on How Microsoft’s AI Billing Passes Risk and Liability to MSPs
Q: Is consumption-based pricing going to be an industry-wide trend, or will Microsoft's approach stay unique to E7 and related licenses?
The discussion suggests it is an industry-wide shift, with providers beyond Microsoft likely adopting some form of usage-based pricing, while enterprise tiers (like E7) may roll out more slowly to SMBs; the key is how governance, metering, and marketplaces will scale to manage variability.
AI Governance Hurdles in Defense: Jason Tierney Examines CMMC Barriers for MSPs
Q: How can MSPs balance the need for robust security with the realities of smaller contractors' budgets and staffing?
MSPs can implement enclave architectures and shared controls to reduce per-client costs, leverage co-admin governance, and establish clear change control processes to prevent scope creep and ensure auditable compliance.
AI Governance Hurdles in Defense: Jason Tierney Examines CMMC Barriers for MSPs
Q: What does 'enforcement baked into contracts' mean for contractors who aren't yet certified, and how should they prioritize the work?
Contractors should treat CMMC readiness as a core business objective, integrating it into SG&A, proposals, and company-wide processes, while focusing on documentation, multi-person validation, and managing costs through scalable MSP support.
Data Gaps, Not Hype, Block Productive AI for MSPs: Insights from Dr. Fern Halper
Q: What practical steps should smaller MSPs start with today for their clients?
Begin with assessing data quality and data lineage, establish governance upfront, train staff in AI literacy, and prioritize solutions that align with concrete client use cases rather than jumping to off-the-shelf AI tools without a data roadmap.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

The episodes show a strong emphasis on how AI, governance, and metered pricing are transforming the MSP and IT services landscape. Viewers get practical guidance on AI governance, contractual shifts, billable consumption, and the strategic role MSPs must play as the “governance layer” for automation and security. Notable is the consistent focus on actionable frameworks (like AI bill of materials, audit trails, and policy-driven control planes) and the occasional sponsor integrations that illustrate real-world toolchains for automation, cyber resilience, and governance. Listeners likely value concise, business-oriented tech news with grounded analysis and vendor context, particularly for MSPs, IT services leaders, and cybersecurity professio... more

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These podcasts share a similar audience with this podcast:

1. MSP Business School
2. The MSP Zone
3. Everyday AI Podcast – An AI and ChatGPT Podcast
4. The Diary Of A CEO with Steven Bartlett
5. How I AI

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this podcast launched 7 years ago and published 1974 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Jay McBain
2. Brendan Ballou
3. Jason Tierney
4. Fern Halper
5. Mike Harris
6. Kurti Gavrie
7. Tiffani Bova
8. Dusty Gulleson

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