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Artwork for Business of Tech: Daily 10-Minute IT Services Insights

Business of Tech: Daily 10-Minute IT Services Insights

MSP Radio
Artificial Intelligence
Managed Service Providers
Cybersecurity
AI Governance
Openai
Microsoft
AI Adoption
Automation
Generative AI
MSP
Msps
AI Integration
Anthropic
Managed Services
Governance
Google
CISA
Microsoft 365
Shadow AI
Compliance

In 10 minutes daily, The Business of Tech delivers the latest IT services and MSP-focused news and commentary. Curated to stories that matter with commentary answering 'Why Do We Care?', channel veteran Dave Sobel brings you up to speed and provides resources to go deeper. With insights and analysis, this focused podcast focuses on the knowledge you need to be effective, profitable, and relevant.

PublishesDailyEpisodes1974Founded7 years ago
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NewsBusinessTech News

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Artwork for Business of Tech: Daily 10-Minute IT Services Insights

Latest Episodes

The dominant structural shift in the cybersecurity market is the relocation of value from security work to financial consequence management, driven by insurers moving directly into the managed services space. A cyber insurer's analysis of 100,000 pol... more

The episode reveals a fundamental structural shift in AI deployment: the deliberate decoupling of powerful AI capabilities from accountability and human oversight. This is exemplified by incidents such as a former Mayo Clinic safety lead being fired ... more

Most MSPs can already tell you which of their clients' Microsoft 365 environments are misconfigured. The harder question is why so few get fixed — and what it takes to turn security visibility into security operations at scale. Dave sits down with Ni... more

The core structural shift identified is budget reallocation within technology spending, as funds are redirected from legacy software, hardware refreshes, and higher-cost labor toward AI infrastructure, automation, and junior-level hiring. This resour... more

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Recent Guests

Nick Ross
CEO at Cloud Capsule
Cloud Capsule
Episode: Closing the Gap Between Finding M365 Problems and Actually Fixing Them, with Nick Ross of Cloud Capsule
Adwait Nadkarni
Associate Professor of Computer Science at William & Mary; Director of the William & Mary Cybersecurity Center
William & Mary
Episode: Certification Without Accountability: Adwait Nadkarni on the Liability Gaps Facing MSPs
Kyle Bove
Works with JOSIS; expert in autonomous identity governance for IT teams and MSPs
JOSIS
Episode: Why Unmanaged Access Is Increasing MSP Liability: Access Governance Gaps with Kyle Bove
Rich Freeman
Founder of Channel Hauling; former Channel Pro Network editor; chief analyst at Channel Mastered; MSP Chat co-host
Channel Hauling / Channel Mastered / MSPChat
Episode: Why PAX8’s Managed Intelligence Push Raises the Bar for MSPs — with Rich Freeman
Jake Mosey
Chief Product Officer at Recast Software
Recast Software
Episode: Hybrid Endpoint Management Is the New Normal: Jake Mosey on Visibility and Control
Joshua Liberman
Founder of NetSciences, veteran of three decades in MSP cybersecurity
NetSciences (sold to QualIT)
Episode: Operational Maturity vs. Service Uniformity: Insights from Joshua Liberman’s Transition
Chris Boehm
Chief Technology Officer / Field Chief Technology Officer
Zero Networks
Episode: AI Agents Outnumber IT Admins: Credential Sprawl and Network Risks with Chris Boehm
Gil Pekelman
CEO and co-founder of Atera
Atera
Episode: Atera’s AI Shift: Gil Pekelman on Accountability and Risk in Autonomous IT for MSPs
Michael Privat
Chief Data and Engineering Officer at Availability
Availability
Episode: Michael Privat: Data Weakness, Not AI Tools, Derails Enterprise AI Investments

Host

Dave Sobel
Host of The Business of Tech and related MSP/IT services commentary.

Reviews

4.9 out of 5 stars from 116 ratings
  • AI sans hype

    Dave treats AI as a business problem, not a buzzword. If you're an MSP trying to make sense of AI for your clients, this is the show.

    Apple Podcasts
    5
    WH90069
    United States6 months ago
  • Essential listening for getting ahead

    Business of Tech is essential listening to B2B marketers working in IT and MSPs that want to get ahead. I love the experts he brings onto the show so we can all learn from their experiences.

    Apple Podcasts
    5
    andreassassine
    United Kingdoma year ago
  • Concise and Balanced Tech News

    I found this podcast looking for tech news that summarizes the latest tech stories (~10minutes) concisely without any (or much) political skew. Dave delivers this pretty consistently, with good analysis and questions - I’m a daily listener now!

    Apple Podcasts
    5
    Jimr451
    United Statesa year ago
  • Most useful five minutes of the day

    I listen to Dave the first five minutes on the treadmill or stationary bike.

    Perfect productive warm up time.

    Apple Podcasts
    5
    SK-All-day
    United States2 years ago
  • Downgrade rating

    The analysis and incites are still pretty good, but the quantity and quality of ads are obnoxious. Longtime subscriber here and I definitely cannot recommend at this time. I will give it a try again in January to see if quality has returned.

    Dave if you want to be a trusted voice do not allow advertisements you do not personally recommend.

    Apple Podcasts
    1
    4676826
    United States3 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Many rate the show as essential for MSPs and IT marketers seeking to stay ahead.
A small portion criticize ad load or sponsor integrations, but overall sentiment remains positive.
Listeners consistently praise concise, practical tech news and real-world guest insights.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#211
United States/News/Tech News
Apple Podcasts
#171
Canada/News/Tech News
Apple Podcasts
#196
United Kingdom/News/Tech News
Apple Podcasts
#91
Australia/News/Tech News
Apple Podcasts
#58
New Zealand/News/Tech News
Apple Podcasts
#69
Sweden/News/Tech News

Talking Points

Recent interactions between the hosts and their guests.

Closing the Gap Between Finding M365 Problems and Actually Fixing Them, with Nick Ross of Cloud Capsule
Q: How do you help an MSP prioritize which controls matter for risk reduction versus checkbox compliance?
They prioritize 'key findings' and stack rank controls by criticality and attack surface, then provide a practical, phased path to improve security posture that can start with low-impact wins and evolve toward framework-driven governance.
Closing the Gap Between Finding M365 Problems and Actually Fixing Them, with Nick Ross of Cloud Capsule
Q: So let's start with, you've launched your Managed tier back in May, and the idea was to move beyond assessment into remediation. Talk about the operational gap MSPs couldn't close with just assessment tools.
Nick explains that MSPs need both visibility and automation to scale remediation; they require consistent, repeatable policies, templates, and a dashboard that shows impact across many tenants to avoid revenue-draining manual work.
Vendor and Token Risk in AI: Howard Cohen Explains Shifting Economic Pressure on MSPs
Q: So, how do you define the harness and why does it matter more than the model choice?
The harness is what connects you to the model and to all the other resources you need; it's the layer that enables you to switch between models and add features because it handles tools, data, and orchestration, which is why it's critical for MSPs to focus on the harness as the核心 of their strategy.
Microsoft Copilot and the Threat to MSP Margins: Ryan Morris on AI-Driven Channel Shifts
Q: How should an MSP begin to transition from reselling tools to packaged AI services?
Start with internal experimentation, document outcomes, create two packaged offerings that map to your stack, test them with a few customers, set pricing, and then scale the successful engagements while continuing internal learning.
Why PAX8’s Managed Intelligence Push Raises the Bar for MSPs — with Rich Freeman
Q: What is Rich Freeman's assessment of whether MSPs should fear or embrace the supplier-driven AI push?
Freeman argues that MSPs should embrace the move toward managed intelligence, focus on building capabilities, and use vendor resources as a bridge while developing their own consultative and data-driven offerings to maintain relevance.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

The episodes show a strong emphasis on how AI, governance, and metered pricing are transforming the MSP and IT services landscape. Viewers get practical guidance on AI governance, contractual shifts, billable consumption, and the strategic role MSPs must play as the “governance layer” for automation and security. Notable is the consistent focus on actionable frameworks (like AI bill of materials, audit trails, and policy-driven control planes) and the occasional sponsor integrations that illustrate real-world toolchains for automation, cyber resilience, and governance. Listeners likely value concise, business-oriented tech news with grounded analysis and vendor context, particularly for MSPs, IT services leaders, and cybersecurity professio... more

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Which podcasts are similar to this podcast?

These podcasts share a similar audience with this podcast:

1. Everyday AI Podcast – An AI and ChatGPT Podcast
2. MSP Business School
3. The MSP Zone
4. Global News Podcast
5. WSJ Tech News Briefing

How many episodes of this podcast are there?

this podcast launched 7 years ago and published 1974 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Nick Ross
2. Adwait Nadkarni
3. Kyle Bove
4. Rich Freeman
5. Jake Mosey
6. Joshua Liberman
7. Chris Boehm
8. Gil Pekelman

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