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Artwork for Business of Tech: Daily 10-Minute IT Services Insights

Business of Tech: Daily 10-Minute IT Services Insights

MSP Radio
Artificial Intelligence
Managed Service Providers
Cybersecurity
Microsoft
MSP
Openai
AI Governance
Automation
AI Integration
Anthropic
Msps
Generative AI
Cloud Computing
Apple
AI Agents
Governance
Managed Services
Private Equity
AI Adoption
MSP (managed Service Provider)

In 10 minutes daily, The Business of Tech delivers the latest IT services and MSP-focused news and commentary. Curated to stories that matter with commentary answering 'Why Do We Care?', channel veteran Dave Sobel brings you up to speed and provides resources to go deeper. With insights and analysis, this focused podcast focuses on the knowledge you need to be effective, profitable, and relevant.

PublishesDailyEpisodes1974Founded7 years ago
Number of ListenersCategories
Tech NewsBusinessNews

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Artwork for Business of Tech: Daily 10-Minute IT Services Insights

Latest Episodes

The episode details a structural shift in the allocation of risk and liability for artificial intelligence within commercial insurance policies, driven by changes in standard policy language published by Verisk’s ISO division. Insurance carriers are ... more

Vendor channel consolidation continues to shape decision-making for MSPs, as the industry evaluates tradeoffs between integrated security stacks and maintaining best-of-breed toolsets. The episode’s discussion centers on the role of platform consolid... more

Margin pressure, driven by a widening profitability gap among MSPs, is the primary structural shift highlighted in this discussion. According to Dave Cava, industry data shows that over half of MSPs operate at less than 5% profitability, while around... more

YouTube

The episode outlines a structural shift in managed services and IT operations: the automation and unbundling of junior technical work due to the integration of automated tools and AI-driven solutions. This change is absorbing the traditional entry-le... more

YouTube

Key Facts

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Find out how many people listen to this podcast per episode and each month.

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Recent Guests

Sharon Florentine
Manager and Research Analyst at GTIA; veteran technology journalist
GTIA
Episode: Sharon Florentine on Why Most SMBs Deploy AI Without Budgets or Governance
Carlson Choi
COO at Slide
Slide
Episode: Slide’s Flexible Contracts: Balancing Client Retention and Revenue Risk - Carlson Choi
Michael George
CEO of Syncro
Syncro
Episode: Syncro’s AI Shift: How Model Costs and Adoption Create New Separation Among MSPs
Dee Zep
Chief Product Officer at Syncro
Syncro
Episode: Syncro’s AI Shift: How Model Costs and Adoption Create New Separation Among MSPs
Greg Jones
Senior Vice President of MSP Success for EMEA and North America at Kaseya
Kaseya
Episode: Greg Jones: How Vendor Policy Shifts and AI Automation Are Changing MSP Growth Strategy
Santosh Keshavan
Chief Technology and Operations Officer at Voya Financial
Voya Financial
Episode: Adoption, Not Hardware: Voya Financial Shows AI Value Comes From Training, Not Tools
Ranjit Atwal
Senior Director Analyst at Gartner
Gartner
Episode: Adoption, Not Hardware: Voya Financial Shows AI Value Comes From Training, Not Tools
Jason Kemsley
Chief Revenue Officer at Uptime Global
Uptime Global
Episode: When AI Outpaces Humans: Jason Kemsley on What Happens to MSP Roles as Automation Advances
Hollie Whittles
Co-founder and director of Purple Frog Data; Microsoft Data and AI consultant
Purple Frog Data
Episode: Hollie Whittles on Why Incomplete AI Governance Leaves MSPs Vulnerable to Data Liability

Host

Dave Sobel
Host focused on IT services and MSP-focused news, with a track record of guiding practical, profitability-driven discussions.

Reviews

4.9 out of 5 stars from 115 ratings
  • AI sans hype

    Dave treats AI as a business problem, not a buzzword. If you're an MSP trying to make sense of AI for your clients, this is the show.

    Apple Podcasts
    5
    WH90069
    United States8 months ago
  • Essential listening for getting ahead

    Business of Tech is essential listening to B2B marketers working in IT and MSPs that want to get ahead. I love the experts he brings onto the show so we can all learn from their experiences.

    Apple Podcasts
    5
    andreassassine
    United Kingdoma year ago
  • Concise and Balanced Tech News

    I found this podcast looking for tech news that summarizes the latest tech stories (~10minutes) concisely without any (or much) political skew. Dave delivers this pretty consistently, with good analysis and questions - I’m a daily listener now!

    Apple Podcasts
    5
    Jimr451
    United States2 years ago
  • Most useful five minutes of the day

    I listen to Dave the first five minutes on the treadmill or stationary bike.

    Perfect productive warm up time.

    Apple Podcasts
    5
    SK-All-day
    United States3 years ago
  • Downgrade rating

    The analysis and incites are still pretty good, but the quantity and quality of ads are obnoxious. Longtime subscriber here and I definitely cannot recommend at this time. I will give it a try again in January to see if quality has returned.

    Dave if you want to be a trusted voice do not allow advertisements you do not personally recommend.

    Apple Podcasts
    1
    4676826
    United States3 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Listeners praise concise, practical tech coverage that helps MSPs stay ahead.
Episodes are bite-size and easy to digest, making them excellent for quick commutes or workouts.
The show is seen as essential listening for B2B marketers in IT and MSPs seeking real-world expert insights.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#63
United States/News/Tech News
Apple Podcasts
#147
United Kingdom/News/Tech News
Apple Podcasts
#152
Canada/News/Tech News
Apple Podcasts
#179
Australia/News/Tech News
Apple Podcasts
#235
Germany/News/Tech News
Apple Podcasts
#5
Ireland/News/Tech News

Talking Points

Recent interactions between the hosts and their guests.

Sharon Florentine on Why Most SMBs Deploy AI Without Budgets or Governance
Q: What surprised you the most in the data?
The biggest surprise was the mismatch between high adoption of AI and a lack of dedicated AI budgets, prompting questions about how customers are funding AI initiatives.
Sharon Florentine on Why Most SMBs Deploy AI Without Budgets or Governance
Q: Tell me about what data you're presenting.
Sharon explains the End-User AI Adoption study, focusing on how SMB customers are integrating AI, where AI sits in their organizations, and where MSPs can add value by guiding governance, budgeting, and strategic implementation.
Slide’s Flexible Contracts: Balancing Client Retention and Revenue Risk - Carlson Choi
Q: What does the shift away from a single pane of glass look like in practice for MSPs?
The shift favors an integrated yet modular approach where applications and capabilities are built to work seamlessly together, rather than forcing all data into one portal; the emphasis is on functional integration and better user experiences across different backup and service layers.
Vendor Tiering Locks Out Small Partners: Anurag Agrawal on Allocation, Not Capability
Q: What four questions should a small partner push on their next account manager call to uncover the true state of their program?
Ask for the exact formula determining standing in the program; ask how tier movement looked over the last 24 months for their revenue band; ask for the actual conversion rate of leads sent and how it compares to the program average; and ask what support is available to partners two bands above them that is not available to them.
Vendor Tiering Locks Out Small Partners: Anurag Agrawal on Allocation, Not Capability
Q: What concrete experiment would you propose vendors run to test whether allocation is the primary driver rather than true capability?
Ring-fence a fixed share of qualified leads for partners under $10 million for four quarters and compare their conversion rate to the rate when those leads are sent to larger partners. If the small partners convert worse, it's evidence of allocation bias; if not, the data supports the existing model and a pipeline exists with proven potential.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

A concise, MSP-focused tech news show delivering rapid, practical insights into IT services, managed services, and AI-driven business models. Episodes center on actionable takeaways for practitioners—pricing, governance, security outsourcing, and platform shifts—often weaving in real-world case studies and sponsor context. Noteworthy are the tight 10-minute format, a steady stream of expert guests, and a practical tilt toward profitability, scale, and staying ahead of industry changes. The show tends to attract listeners who want timely, battle-tested guidance they can apply in client engagements and service design.

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Which podcasts are similar to this podcast?

These podcasts share a similar audience with this podcast:

1. Think Fast Talk Smart: Communication Techniques
2. All Things MSP
3. MSP Business School
4. The MSP Zone
5. Tech Brew Ride Home

How many episodes of this podcast are there?

this podcast launched 7 years ago and published 1974 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Sharon Florentine
2. Carlson Choi
3. Michael George
4. Dee Zep
5. Greg Jones
6. Santosh Keshavan
7. Ranjit Atwal
8. Jason Kemsley

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