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Artwork for Business of Tech: Daily 10-Minute IT Services Insights

Business of Tech: Daily 10-Minute IT Services Insights

MSP Radio
Artificial Intelligence
Managed Service Providers
Cybersecurity
Microsoft
Openai
AI Governance
Automation
AI Adoption
Google
Managed Services
Generative AI
AI Integration
Anthropic
Governance
Cloud Computing
Msps
CISA
MSP
IT Spending
Agentic AI

In 10 minutes daily, The Business of Tech delivers the latest IT services and MSP-focused news and commentary. Curated to stories that matter with commentary answering 'Why Do We Care?', channel veteran Dave Sobel brings you up to speed and provides resources to go deeper. With insights and analysis, this focused podcast focuses on the knowledge you need to be effective, profitable, and relevant.

PublishesDailyEpisodes1974Founded7 years ago
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NewsBusinessTech News

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Artwork for Business of Tech: Daily 10-Minute IT Services Insights

Latest Episodes

The dominant structural shift outlined is a transfer of liability and accountability for AI-generated errors from vendors to the entities deploying these systems—primarily MSPs and their clients. While vendors aggressively promote scalable AI tools a... more

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The dominant structural shift underlined in this episode is the removal of the pricing floor for undifferentiated, repeatable IT work due to agentic AI adoption, especially in IT services and MSP operations. As described by Dave Sobel, this shift is ... more

YouTube

The dominant structural shift addressed is the increasing operational dependency on Microsoft Intune for endpoint management across organizations of all sizes, which is exposing gaps between Microsoft’s native capabilities and the practical needs of ... more

YouTube

The dominant structural shift highlighted is margin pressure and business model viability for MSPs due to workforce reduction driven by AI automation. This is exemplified by Microsoft’s introduction of Agent365—an enterprise product licensing AI agen... more

Key Facts

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Recent Guests

Jake Mosey
Chief Product Officer at Recast Software
Recast Software
Episode: Hybrid Endpoint Management Is the New Normal: Jake Mosey on Visibility and Control
Joshua Liberman
Founder of NetSciences, veteran of three decades in MSP cybersecurity
NetSciences (sold to QualIT)
Episode: Operational Maturity vs. Service Uniformity: Insights from Joshua Liberman’s Transition
Chris Boehm
Chief Technology Officer / Field Chief Technology Officer
Zero Networks
Episode: AI Agents Outnumber IT Admins: Credential Sprawl and Network Risks with Chris Boehm
Michael Privat
Chief Data and Engineering Officer at Availability
Availability
Episode: Michael Privat: Data Weakness, Not AI Tools, Derails Enterprise AI Investments
Brendan Ballou
Founder of the Public Integrity Project; former federal prosecutor; author
Public Integrity Project
Episode: Forced Arbitration in Tech Contracts: Brendan Ballou on Vendor Accountability Risks
Jason Tierney
SVP of Managed Services
C3 Integrated Solutions
Episode: AI Governance Hurdles in Defense: Jason Tierney Examines CMMC Barriers for MSPs
Fern Halper
VP of Research at TDWI; founder of the AI Foundations Group
TDWI; AI Foundations Group
Episode: Data Gaps, Not Hype, Block Productive AI for MSPs: Insights from Dr. Fern Halper
Mike Harris
Co-founder of Worksighted
Worksighted
Episode: Thrive Acquisitions Reshape MSP Operator Choices
Abraham Garver
Managing Director and MSP Team Leader
Focus Investment Banking
Episode: Thrive Acquisitions Reshape MSP Operator Choices

Host

Dave Sobel
Host of The Business of Tech and related MSP/IT services commentary.

Reviews

4.9 out of 5 stars from 116 ratings
  • AI sans hype

    Dave treats AI as a business problem, not a buzzword. If you're an MSP trying to make sense of AI for your clients, this is the show.

    Apple Podcasts
    5
    WH90069
    United States5 months ago
  • Essential listening for getting ahead

    Business of Tech is essential listening to B2B marketers working in IT and MSPs that want to get ahead. I love the experts he brings onto the show so we can all learn from their experiences.

    Apple Podcasts
    5
    andreassassine
    United Kingdoma year ago
  • Concise and Balanced Tech News

    I found this podcast looking for tech news that summarizes the latest tech stories (~10minutes) concisely without any (or much) political skew. Dave delivers this pretty consistently, with good analysis and questions - I’m a daily listener now!

    Apple Podcasts
    5
    Jimr451
    United Statesa year ago
  • Most useful five minutes of the day

    I listen to Dave the first five minutes on the treadmill or stationary bike.

    Perfect productive warm up time.

    Apple Podcasts
    5
    SK-All-day
    United States2 years ago
  • Downgrade rating

    The analysis and incites are still pretty good, but the quantity and quality of ads are obnoxious. Longtime subscriber here and I definitely cannot recommend at this time. I will give it a try again in January to see if quality has returned.

    Dave if you want to be a trusted voice do not allow advertisements you do not personally recommend.

    Apple Podcasts
    1
    4676826
    United States3 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Many rate the show as essential for MSPs and IT marketers seeking to stay ahead.
A small portion criticize ad load or sponsor integrations, but overall sentiment remains positive.
Listeners consistently praise concise, practical tech news and real-world guest insights.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#132
United States/News/Tech News
Apple Podcasts
#34
Canada/News/Tech News
Apple Podcasts
#247
United Kingdom/News/Tech News
Apple Podcasts
#87
Australia/News/Tech News
Apple Podcasts
#231
Germany/News/Tech News
Apple Podcasts
#49
Sweden/News/Tech News

Talking Points

Recent interactions between the hosts and their guests.

Michael Privat: Data Weakness, Not AI Tools, Derails Enterprise AI Investments
Q: What are the key governance changes needed for agentic AI in regulated spaces like healthcare?
Governance must move from static, point-in-time checks to dynamic, ongoing controls with three parts: capability gates to limit what agents can touch, behavioral guardrails to constrain actions in real time, and robust audit trails that log intent as well as outcomes to reproduce decisions later.
Michael Privat: Data Weakness, Not AI Tools, Derails Enterprise AI Investments
Q: Tell me about the Dora-driven operating model and why it matters for AI initiatives.
The Dora-driven approach highlighted that tools alone aren't enough; you must align engineering discipline and processes with AI speed. The speed boost from AI only pays off if the development and release processes are capable of supporting it, otherwise you end up with fast but fragile outcomes.
Forced Arbitration in Tech Contracts: Brendan Ballou on Vendor Accountability Risks
Q: Walk me through what a typical vendor arbitration clause requires of MSPs and what they might be giving up.
Arbitration clauses generally bar court lawsuits, force disputes into private arbitration with a selected provider, and bind the decision with limited opportunity for appeal, which can advantage larger suppliers and disfavor smaller MSPs who lack leverage in selecting arbitrators.
Jay McBain on How Microsoft’s AI Billing Passes Risk and Liability to MSPs
Q: Is consumption-based pricing going to be an industry-wide trend, or will Microsoft's approach stay unique to E7 and related licenses?
The discussion suggests it is an industry-wide shift, with providers beyond Microsoft likely adopting some form of usage-based pricing, while enterprise tiers (like E7) may roll out more slowly to SMBs; the key is how governance, metering, and marketplaces will scale to manage variability.
AI Governance Hurdles in Defense: Jason Tierney Examines CMMC Barriers for MSPs
Q: How can MSPs balance the need for robust security with the realities of smaller contractors' budgets and staffing?
MSPs can implement enclave architectures and shared controls to reduce per-client costs, leverage co-admin governance, and establish clear change control processes to prevent scope creep and ensure auditable compliance.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

The episodes show a strong emphasis on how AI, governance, and metered pricing are transforming the MSP and IT services landscape. Viewers get practical guidance on AI governance, contractual shifts, billable consumption, and the strategic role MSPs must play as the “governance layer” for automation and security. Notable is the consistent focus on actionable frameworks (like AI bill of materials, audit trails, and policy-driven control planes) and the occasional sponsor integrations that illustrate real-world toolchains for automation, cyber resilience, and governance. Listeners likely value concise, business-oriented tech news with grounded analysis and vendor context, particularly for MSPs, IT services leaders, and cybersecurity professio... more

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1. The AI Podcast
2. Masters in Business
3. WSJ What’s News
4. Prof G Markets
5. The Prof G Pod with Scott Galloway

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this podcast launched 7 years ago and published 1974 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Jake Mosey
2. Joshua Liberman
3. Chris Boehm
4. Michael Privat
5. Brendan Ballou
6. Jason Tierney
7. Fern Halper
8. Mike Harris

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