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Multifamily Talks

RealPage, Inc
Artificial Intelligence
Realpage
Multifamily Marketing
Resident Experience
Multifamily Market
Rent Growth
Budget Season
Smart Building Technology
Responsible AI
Trust
Revenue Management
Budgeting
Ai-Driven Renter Discovery
Budgeting Process
Customer Experience
Resident Loyalty
Deposit Alternatives
Supply
Vendors
Technology In Budgeting

Welcome to Multifamily Talks – a property management podcast series featuring personal stories from Multifamily Industry insiders, their thoughts on the industry, and what they see on the horizon.

PublishesMonthlyEpisodes48Founded3 years ago
Number of ListenersCategories
ManagementBusiness

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Artwork for Multifamily Talks

Latest Episodes

From AI Search to the Renter Shortlist

A renter asks AI to find a dog-friendly two-bedroom near downtown. Which communities might show up in the answer, and what helps them get noticed?

In this episode of Multifamily Talks, Lisa Haskins, Industry... more

YouTube

Attendees share the ideas, innovations and conversations that stood out at RealWorld 2026

What stood out at RealWorld 2026? In this special RealPage Multifamily Talks recap, we hear directly from attendees about the ideas, conversations and innovat... more

YouTube

In the resident confidence economy, loyalty isn't driven by amenities alone; it's earned through consistent execution. We examine how fragmented experiences, from maintenance to billing to communication, erode trust, and why connected, end-to-end exp... more

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Recent Guests

Lisa Haskins
Industry Principal focused on multifamily marketing, technology, and customer experience
RealPage
Episode: 7 Signs AI Is Ghosting Your Apartment Community (#4 Will Hurt)
Veronica Romney
VP and General Manager of Demand Marketing at RealPage
RealPage
Episode: 7 Signs AI Is Ghosting Your Apartment Community (#4 Will Hurt)
Pauline Houchens
Division president for Asset Living over national accounts
Asset Living
Episode: The Smartest Budget Isn’t the Leanest: Rethinking Multifamily Spend for 2027
Bridget LeBerti
Vice president of operations services at Dayrise Residential
Dayrise Residential
Episode: The Smartest Budget Isn’t the Leanest: Rethinking Multifamily Spend for 2027
Matt Brown
Director of Product Operation
Unspecified
Episode: The Promises That Build Loyalty
Sarah Covington
Operator Specialist
Summit Property Management
Episode: The Promises That Build Loyalty
Amy Dreyfus
Senior Vice President of Data and Analytics at RealPage
RealPage
Episode: The Next Era of Revenue Management
Rich Hughes
Senior Vice President of AI and Innovation at RealPage
RealPage
Episode: The Next Era of Revenue Management
Lisa Gedmin
Industry expert on deposit alternatives in multifamily
RealPage
Episode: Rethinking Security Deposits: New Alternatives for Multifamily Operators

Host

Krista Hurley
Industry host introducing topics and guiding discussions; host of Multifamily Talks Live sessions

Reviews

4.8 out of 5 stars from 14 ratings
  • Well worth a listen!

    Loving this podcast, it is both educational and entertaining!

    Apple Podcasts
    5
    Poppy@davedubeau
    United Kingdoma year ago
  • Dynamic Topics and Hosts

    A great show that allows us to hear from those who are pushing the industry forward - what it takes, how to break the mold, where to focus, and methods for creating a similar trajectory of success and innovation for ourselves. Thank you for sharing!

    Apple Podcasts
    5
    neveragain924
    United States3 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Audience insights highlight actionable, industry-forward content for operators and vendors alike.
Strong emphasis on AI governance and maintaining human-centric service resonates with listeners.
Show is praised for balancing data-driven analysis with real-world experiences.
Guests are practitioners who translate complex tech into pragmatic steps.

Top Management Podcasts

Talking Points

Recent interactions between the hosts and their guests.

7 Signs AI Is Ghosting Your Apartment Community (#4 Will Hurt)
Q: When renters ask an AI tool for recommendations, what does that change for a marketing team that has traditionally focused on those rankings, traffic, website traffic, and paid campaigns?
Veronica Romney says marketing measurement is changing because AI traffic can be difficult to see in standard analytics. She also argues that marketers need accurate, machine-readable content and a better understanding of how AI tools interact with their websites.
7 Signs AI Is Ghosting Your Apartment Community (#4 Will Hurt)
Q: What changes are you seeing in the way renters research and evaluate communities? How might those AI tools become part of that journey alongside the traditional search, property website, and even referrals?
Lisa Haskins says renters can now describe specific needs in natural language, and AI can use those details to shape recommendations. As a result, renters may research communities before speaking with leasing staff and arrive more informed.
Marketing as a Revenue Engine: From Expense to Revenue Driver
Q: How should leadership think about channels post-conference, especially for Gen Z?
Leaders should treat social and reputation as sources of ongoing organic traffic and prioritize authentic, human-led content that resonates with Gen Z, while optimizing for AI and Google indexing to capture breadth and depth of engagement.
Marketing as a Revenue Engine: From Expense to Revenue Driver
Q: What were the biggest differences between managing marketing as an expense versus a revenue engine?
When marketing is aligned and optimized, it drives high-intent leads, reduces time on market, and supports NOI by protecting the back door and improving retention through better resident experiences.
Multifamily Talks Live: Enterprise AI in Multifamily, Scaling With Confidence
Q: How do you approach educating internal teams about AI governance in an accessible but actionable way?
Start with humble, down-to-earth guidance, share a common language and glossary, and build a cross-functional governance approach that includes InfoSec, legal, marketing, and sales so everyone speaks the same sheet of music and can collaborate effectively.

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Frequently Asked Questions About Multifamily Talks

What is Multifamily Talks about and what kind of topics does it cover?

A practical, business-forward show focused on multifamily property management, technology, and revenue strategies. Episodes often center on resident experience, retention, and the evolving role of AI and data in pricing, marketing, and operations. Guests range from RealPage leaders to property operators and marketing executives, offering hands-on guidance, governance insights, and real-world tactics to drive NOI and retention. Noteworthy strengths include a clear emphasis on human-in-the-loop practices, transparent operations, and a balanced view of tech adoption that augments frontline teams rather than replaces them. Potential listeners and prospective guests can expect actionable playbooks, industry benchmarks, and contemporary examples ... more

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Which podcasts are similar to Multifamily Talks?

These podcasts share a similar audience with Multifamily Talks:

1. Multifamily Unpacked
2. The Rent Roll with Jay Parsons
3. The Promote Podcast
4. Walker Webcast
5. The Multifamily Hour Podcast

How many episodes of Multifamily Talks are there?

Multifamily Talks launched 3 years ago and published 48 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Multifamily Talks?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

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What guests have appeared on Multifamily Talks?

Recent guests on Multifamily Talks include:

1. Lisa Haskins
2. Veronica Romney
3. Pauline Houchens
4. Bridget LeBerti
5. Matt Brown
6. Sarah Covington
7. Amy Dreyfus
8. Rich Hughes

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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