
Humanizing Healthcare is dedicated to sharing insights and best practices to make healthcare more human and fulfilling for all. With healthcare innovators and thought-leaders, we discuss how to better support everyone in the healthcare ecosystem: clinicians, patients, families, and the broader care team, to deliver experiences and outcomes that inspire lasting relationships.
| Publishes | Monthly | Episodes | 44 | Founded | 3 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | MedicineManagementHealth & FitnessBusiness | |||

In this episode, we talk with Jennifer Carron, Patient Experience Officer at BJC HealthCare about reveals how one of the Midwest's largest health systems is rethinking care from the ground up.
Jennifer Carron didn't plan a career in healthcare — she... more
In this episode of Humanizing Healthcare, we sit down with Jason Wolf, President and CEO of the Beryl Institute, to mark three years of the podcast and take stock of where the patient experience movement stands.
Jason founded the Beryl Institute in ... more
In this episode of Humanizing Healthcare, we speak with Camille Haycock— Senior Vice President and Chief Patient Experience Officer at CommonSpirit Health — about what it actually takes to embed human kindness into the operational, cultural, and clin... more
In this episode of Humanizing Healthcare, we speak with Stephanie Abbott — author, speaker, and former Chief Experience Officer — about what healthcare leaders miss when they've only ever seen the system from the inside.
Stephanie spent years leadi... more
I was curious about this podcast and started listening based on my familiarity with the host (Chris Malone)’s book “The Human Brand”.
1) I love Chris’s interview style. He has genuine curiosity and comes prepared. His questions inform the listener without being long and drawn out.
2) The guests come from a wide range of areas within healthcare and are clearly committed to keeping what works and innovating answers to problems that dog the healthcare industry in the US.
3) I have legitimately... more
Key themes from listener reviews, highlighting what works and what could be improved about the show.










Recent interactions between the hosts and their guests.
Listeners, social reach, demographics and more for this podcast.
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This show centers on transforming healthcare experiences by centering humanity at every touchpoint—from patient and family perspectives to clinician wellbeing and staff culture. Across episodes, guests and hosts explore practical leadership, policy, and operational changes that make care more compassionate, trustworthy, and efficient, with a strong emphasis on caregiver support, patient outcomes, and human-centered design. Notable threads include leveraging patient and family advisory councils, using data and storytelling to drive improvements, and balancing AI and digital tools with authentic human connection. Listeners are likely healthcare professionals, executives, researchers, and educators who want actionable ideas to improve care exp... more
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Humanizing Healthcare launched 3 years ago and published 44 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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Recent guests on Humanizing Healthcare include:
1. Jason Wolf
2. Stephanie Abbott
3. Jennifer Bright
4. Rafael Cohen
5. Dwight McBee
6. Barbara Lewis
7. Jeremie Saunders
8. Allison Pugh
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