Rephonic
Artwork for Humanizing Healthcare

Humanizing Healthcare

Fidelum Health
Patient Experience
Artificial Intelligence
Healthcare
Planetree
Green House Project
Patient Access
PFAC
Patient-Centered Care
Ichom
Beryl Institute
Trust In Healthcare
Center For Innovation
Get Away Play
Self-Improvement
Health Equity
NRC Health
Pioneer Network
Elder Care
Person-Centered Care
University Hospitals

Humanizing Healthcare is dedicated to sharing insights and best practices to make healthcare more human and fulfilling for all. With healthcare innovators and thought-leaders, we discuss how to better support everyone in the healthcare ecosystem: clinicians, patients, families, and the broader care team, to deliver experiences and outcomes that inspire lasting relationships.

PublishesMonthlyEpisodes44Founded3 years ago
Number of ListenersCategories
MedicineManagementHealth & FitnessBusiness

Listen to this Podcast

Artwork for Humanizing Healthcare

Latest Episodes

In this episode, we talk with Jennifer Carron, Patient Experience Officer at BJC HealthCare about reveals how one of the Midwest's largest health systems is rethinking care from the ground up.

Jennifer Carron didn't plan a career in healthcare — she... more

In this episode of Humanizing Healthcare, we sit down with Jason Wolf, President and CEO of the Beryl Institute, to mark three years of the podcast and take stock of where the patient experience movement stands.

Jason founded the Beryl Institute in ... more

In this episode of Humanizing Healthcare, we speak with Camille Haycock— Senior Vice President and Chief Patient Experience Officer at CommonSpirit Health — about what it actually takes to embed human kindness into the operational, cultural, and clin... more

In this episode of Humanizing Healthcare, we speak with Stephanie Abbott — author, speaker, and former Chief Experience Officer — about what healthcare leaders miss when they've only ever seen the system from the inside.

Stephanie spent years leadi... more

Key Facts

Accepts Guests
Contact Information
Podcast Host
Number of Listeners
Find out how many people listen to this podcast per episode and each month.

Similar Podcasts

People also subscribe to these shows.

Recent Guests

Jason Wolf
President and CEO of the Beryl Institute
Beryl Institute
Episode: The Future of Human Experience in Healthcare | Jason Wolf
Stephanie Abbott
Nationally recognized healthcare leader, author and former Chief Experience Officer
Former Chief Experience Officer; Adventist Health (enterprise-wide experience strategies)
Episode: What Healthcare Leaders Miss When They've Never Been the Patient | Stephanie Abbott
Jennifer Bright
CEO of the International Consortium for Health Outcomes Measurement (ICHOM)
ICHOM
Episode: Adopting Patient-Centered Outcome Measures with ICHOM CEO Jennifer Bright
Rafael Cohen
Chief Executive Officer, Pacifica Salud
Pacifica Salud
Episode: Delivering Person-Centered Care at Pacifica Salud w/ Rafael Cohen
Dwight McBee
Senior VP and Chief Experience Officer at RWJBarnabas Health
RWJBarnabas Health
Episode: Patient Experience Agility: Preparing for Disruption & Change w/ Dwight McBee
Barbara Lewis
Healthcare researcher and advocate focused on PFACs
Healthcare PX
Episode: Transforming Hospitals With Patient & Family Advisory Councils w/ Barbara Lewis
Jeremie Saunders
Award-winning actor, producer, and host of SickBoy podcast; cystic fibrosis patient advocate
SickBoy podcast
Episode: Laughing in the Face of Illness w/Jeremie Saunders
Allison Pugh
Professor of sociology at Johns Hopkins University; author of The Last Human Job
Johns Hopkins University
Episode: The Urgency of Connective Labor & Human Value in the Age of AI w/ Allison Pugh
Edison Bond
Chief Patient Experience Officer at St. John's Episcopal Hospital and Episcopal Health Services
Episcopal Health Services
Episode: Advocating for Patient Centered Care Through Health Equity w/ Edison Bond

Hosts

Chris Malone
Host of Humanizing Healthcare; founder of Fidelum Health; often leads conversations on patient experience and workforce engagement.
Michael Giuliano
Co-host and President of Planetree; brings hospital system leadership and patient-centered care perspectives.

Reviews

5.0 out of 5 stars from 6 ratings
  • Informative and Uplifting

    I was curious about this podcast and started listening based on my familiarity with the host (Chris Malone)’s book “The Human Brand”.

    1) I love Chris’s interview style. He has genuine curiosity and comes prepared. His questions inform the listener without being long and drawn out.

    2) The guests come from a wide range of areas within healthcare and are clearly committed to keeping what works and innovating answers to problems that dog the healthcare industry in the US.

    3) I have legitimately... more

    Apple Podcasts
    5
    Flpatsgirl
    United States3 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Guests come from a wide range of healthcare areas and are clearly committed to patient-centered innovation.
The host has genuine curiosity and comes prepared, guiding listeners without overlong questions.
Info learned from episodes has been used to inform real healthcare decisions.

Top Medicine Podcasts

Talking Points

Recent interactions between the hosts and their guests.

What's Next for Patient Experience: Trends, Evidence & Inspiration w/ Dr. Laura Cooley
Q: What trends are you seeing for justifying and measuring the performance of family-centered care initiatives?
There is a gap in robust measurement for family-centered care; more work is needed to define and demonstrate its impact, including better operationalization of PFACs and interprofessional approaches that show outcomes across the care continuum.
What's Next for Patient Experience: Trends, Evidence & Inspiration w/ Dr. Laura Cooley
Q: How can we measure and act on silent dissatisfaction from patients who don't voice their concerns or who don't return?
We need to look beyond traditional surveys and consider attrition and alternative feedback channels, including proactive outreach to disengaged patients, proxy reporting through trusted networks, and diversified methods to capture the voices of those less likely to respond.
What's Next for Patient Experience: Trends, Evidence & Inspiration w/ Dr. Laura Cooley
Q: What do we mean by humanizing healthcare today? Is it a new concept or a continued emphasis on empathy, connection, and communication?
Humanizing care is not new; it remains central as digital and organizational changes threaten to erode empathetic, relational care. The emphasis is on keeping the person at the center, preserving authentic interactions, and avoiding an overly transactional system.
What's Next for Patient Experience: Trends, Evidence & Inspiration w/ Dr. Laura Cooley
Q: What innovative strategies or evidence-based practices do you see shaping the future of patient experience in healthcare over the next five to ten years?
A broad trend is elevating the workforce experience while balancing it with patient and family engagement, plus a push to demonstrate cross-silo impact and outcomes. There's a call for more interprofessional collaboration, practical industry insights, and publishing that connects care experiences with broader organizational metrics.
Patient Experience Agility: Preparing for Disruption & Change w/ Dwight McBee
Q: What advice would you give to someone aiming to climb into a Chief Experience Officer role in healthcare?
Understand the business value of patient experience, stay close to the work to keep the needs in view, develop execution skills, and build a narrative that ties experiential work to organizational outcomes.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About Humanizing Healthcare

What is Humanizing Healthcare about and what kind of topics does it cover?

This show centers on transforming healthcare experiences by centering humanity at every touchpoint—from patient and family perspectives to clinician wellbeing and staff culture. Across episodes, guests and hosts explore practical leadership, policy, and operational changes that make care more compassionate, trustworthy, and efficient, with a strong emphasis on caregiver support, patient outcomes, and human-centered design. Notable threads include leveraging patient and family advisory councils, using data and storytelling to drive improvements, and balancing AI and digital tools with authentic human connection. Listeners are likely healthcare professionals, executives, researchers, and educators who want actionable ideas to improve care exp... more

Where can I find podcast stats for Humanizing Healthcare?

Rephonic provides a wide range of podcast stats for Humanizing Healthcare. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to Humanizing Healthcare and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.

How many listeners does Humanizing Healthcare get?

Rephonic provides a full set of podcast information for three million podcasts, including the number of listeners. View further listenership figures for Humanizing Healthcare, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.

What are the audience demographics for Humanizing Healthcare?

Rephonic provides comprehensive predictive audience data for Humanizing Healthcare, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.

How many subscribers and views does Humanizing Healthcare have?

To see how many followers or subscribers Humanizing Healthcare has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to Humanizing Healthcare?

These podcasts share a similar audience with Humanizing Healthcare:

1. Sickboy

How many episodes of Humanizing Healthcare are there?

Humanizing Healthcare launched 3 years ago and published 44 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Humanizing Healthcare?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for Humanizing Healthcare?

Rephonic pulls ratings and reviews for Humanizing Healthcare from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.

How do I access podcast episode transcripts for Humanizing Healthcare?

Rephonic provides full transcripts for episodes of Humanizing Healthcare. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.

What guests have appeared on Humanizing Healthcare?

Recent guests on Humanizing Healthcare include:

1. Jason Wolf
2. Stephanie Abbott
3. Jennifer Bright
4. Rafael Cohen
5. Dwight McBee
6. Barbara Lewis
7. Jeremie Saunders
8. Allison Pugh

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

Find and pitch the right podcasts

We help savvy brands, marketers and PR professionals to find the right podcasts for any topic or niche. Get the data and contacts you need to pitch podcasts at scale and turn listeners into customers.
Try it free for 7 days