Rephonic
Artwork for Hello & Welcome

Hello & Welcome

Marisa
Short-Term Rentals
Short-Term Rental
Property Management
Airbnb
Short-Term Rental Management
Vacation Rentals
Systems
Hospitality
Entrepreneurship
Short-Term Rental Industry
Virtual Assistant
Systematization
System Society
Freedom
Boutique Hotels
Artificial Intelligence
Sales
Chatgpt
Interior Design
Marketing

Being an entrepreneur, and a host is hard! Managing homes, clients, and employees taught me the value of systems. As I am hosting my properties, I’m all about empowering others to make their systems so they can reclaim their time.

At my core, I’m here to meet you where you’re at—whether we’re swapping tips over email, sending reels back and forth, voice texting our wins, or hyping you up as your... more

PublishesWeeklyEpisodes123Founded2 years ago
Number of ListenersCategories
InvestingBusiness

Listen to this Podcast

Artwork for Hello & Welcome

Latest Episodes

Shout out to our sponsor - Revedy,  @revedystr

Hang out with me on Instagram: @marisa.grover

Join System Society:

www.skool.com/the-systems-society-9579

.

Connect with Emily:

 emily.tunggala@hospitable.com

Shout out to our sponsor - Revedy, @revedystr

Hang out with me on Instagram: @marisa.grover

Join System Society:

www.skool.com/the-systems-society-9579

.

Shout out to our sponsor - Revedy, @revedystr

Hang out with me on Instagram: @marisa.grover

Join System Society:

www.skool.com/the-systems-society-9579

.

Connect with Steve:

 

Find him in Instagram:

@heavenlyrez

Shout out to our sponsor - Revedy,  @revedystr

Hang out with me on Instagram: @marisa.grover

Join System Society:

www.skool.com/the-systems-society-9579

.

Key Facts

Accepts Sponsors
Contact Information
Podcast Host
Number of Listeners
Find out how many people listen to this podcast per episode and each month.

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Recent Guests

Ryan Leake
Short-term rental operator and SDR Secrets coach
Five Star Vacation Home Rentals / SDR Secrets
Episode: 118 - Eliminate, Delegate, Scale: Growth Strategies for Hosts with Ryan Leake
Ashley Freeman
Entrepreneur and operator with a portfolio of short-term rentals, cleaning company, and laundromat in Oxford, Mississippi
Self-operated businesses in Oxford, MS
Episode: 116 - The Blueprint for Building a Business With Multiple Income Streams with Ashley Freeman
Allie Fugatt
Founder/leader in boutique hotels and short-term rentals; SDR community advocate
Hotel Launch community / Co-founder of hosting businesses
Episode: 114 - Hotels, Hosting, and Building a Business Around Your Life - Allie Fugatt
Cale Bloskas
Sales professional at a technology software company
Episode: 112 - Sales: The Biggest Opportunity Right Now to Grow Your Business with Cale Bloskas
Tera Lorimer
President of VR Nation; Founder of Luxury Getaways
VR Nation; Luxury Getaways
Episode: 110 - Lessons from Luxury Operator & VR Nation President Tera Lorimer
Tanya Rooney
Entrepreneur and short-term rental operator in Minnesota
Self-employed / Real estate entrepreneur
Episode: 108 - Making Money the Smart Way: How Community & Connection Multiply Your Income with Tanya Rooney
Austin Spitzenberger
Co-owner of Lazy H Retreats, luxury vacation rentals in Central Texas and Gulf Coast
Lazy H Retreats
Episode: 106 - Is Bigger Better? Competitors, AI, ChatGPT and Everything In-between with Austin Spitzenberger
Michael Dinwiddie
Vacation rental manager focused on Notion-based systems
Your Hospitality HQ
Episode: 104 - Using Notion to Streamline Operations with Michael Dinwiddie.
Jeremy Udovich
Short-term rental operator and co-hosting business founder
Sheboygan Vacation Rentals / Pine Dunes Cabin
Episode: 102 - Unreasonable Hospitality in Short-Term Rentals with Jeremy Udovich

Host

Marisa Grover
Host focused on systems, entrepreneurship, and reclaiming time for hosts and property operators. Often discusses KPI-driven growth, team building, and practical frameworks.

Reviews

5.0 out of 5 stars from 17 ratings
  • Great show!!

    Marisa is the best!

    Apple Podcasts
    5
    AgCat Investments
    United Statesa year ago
  • A must listen!

    Incredible show with an even better host. Love listening!

    Apple Podcasts
    5
    dancin0221
    United Statesa year ago
  • Super helpful & enjoyable

    You don’t want to miss out on their podcast! They have lots of super helpful and resourceful info and are a fun duo!! Give them a listen!!

    Apple Podcasts
    5
    emduersch
    United States2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Listeners appreciate practical frameworks and real-world examples.
Great host and guests deliver actionable tips for scaling operations.
Positive feedback on balancing growth with life and family responsibilities.

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Talking Points

Recent interactions between the hosts and their guests.

91 - The Evolution of Systems Society: Marketing Mondays with Chantell Hammond
Q: I love it. Chantell, I want to ask you a question that I ask every guest on my podcast. What is a hit in the short-term rental industry?
The current excitement around the Airbnb policy shift is a huge hit, because understanding and leveraging that change can position property owners to capitalize on market dynamics and differentiate their marketing to attract travelers, while still pursuing a strong direct-booking strategy.
92 - Behind the Numbers: STR Revenue Management with Kate Chill
Q: When is it the right time to move from Airbnb pricing to a dedicated pricing tool like Price Labs?
Price Labs is advantageous early on, especially as you professionalize your operation and expand beyond Airbnb. It helps you price accurately, diversify across channels, and set up for future growth without relying on a basic, single-channel approach.
90 - Short-Term Rentals Evolved into a Hospitality & Hotel Business — with Rashmi Bhat
Q: What role does AI play in your operation, and what are the caveats?
AI is a valuable aid but not a replacement for human judgment. Use it for drafts and data gathering, but always verify and encourage critical thinking to avoid degraded service or misinformed guest interactions.
90 - Short-Term Rentals Evolved into a Hospitality & Hotel Business — with Rashmi Bhat
Q: How do you balance adopting new tools with the risk of complicating operations?
We test new tools but stay committed to what works for us. The key is choosing systems that fit our culture and processes, integrating them gradually, and prioritizing the sales and guest experience impact over chasing every new feature.
90 - Short-Term Rentals Evolved into a Hospitality & Hotel Business — with Rashmi Bhat
Q: What is your approach to hiring and culture when the team scales?
Internal hiring is prioritized, with referrals trusted for cultural fit. We train leaders from within, value independence, and use tools like EOS and book clubs to develop leadership. The goal is to empower people to grow and maintain consistency in guest experiences.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Frequently Asked Questions About Hello & Welcome

What is Hello & Welcome about and what kind of topics does it cover?

Across recent episodes, the show centers on building and scaling seasonal and short-term rental businesses through disciplined systems, clear ownership, and people-first leadership. Topics repeatedly touch on CEO mindsets, SOP-driven operations, hiring and delegation, pricing and branding, and leveraging technology to reclaim time. Guests bring hands-on experiences in boutique hotels, multi-unit portfolios, cleaning and service operations, and community-driven growth, with a recurring emphasis on balancing growth with life goals. A standout thread is the focus on practical frameworks—from onboarding and KPIs to Playbooks and AI-assisted processes—that help operators elevate service quality while maintaining personal balance and family time.... more

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Which podcasts are similar to Hello & Welcome?

These podcasts share a similar audience with Hello & Welcome:

1. The Short Term Show
2. Branded & Booked
3. Thanks For Visiting
4. The Hospitality Breakroom: Certainty Served Weekly
5. BiggerPockets Real Estate Podcast

How many episodes of Hello & Welcome are there?

Hello & Welcome launched 2 years ago and published 123 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Hello & Welcome?

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What guests have appeared on Hello & Welcome?

Recent guests on Hello & Welcome include:

1. Ryan Leake
2. Ashley Freeman
3. Allie Fugatt
4. Cale Bloskas
5. Tera Lorimer
6. Tanya Rooney
7. Austin Spitzenberger
8. Michael Dinwiddie

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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