Rephonic
Artwork for Back of House
Hospitality Industry
Hospitality
Lockout Laws
Sydney
Sustainability
Consumer Behavior
Food and Beverage Operations
Night Time Industries Association
Covid-19
Accor
Culinary Training
Nighttime Economy
New South Wales
Icebergs Dining Room
Plant-Based Diet
Restaurant Partnerships
Global Hospitality Trends
Sydney Nightlife
Business Sydney
Leadership

Podcast by Luke Butler & Mike Rodrigues

PublishesTwice monthlyEpisodes87Founded8 years ago
Number of ListenersCategory
Business

Listen to this Podcast

Artwork for Back of House

Latest Episodes

In the latest episode of Back of House, Luke Butler and Michael Rodgriues sit down with Daisy Tulley, Group CEO of Mucho Hospitality Group, to discuss her unconventional journey from musician to leading a portfolio of celebrated venues.

On the latest episode of Back of House, Luke Butler and co-host Ben Fitzgerald are joined by Rob Chislett, Partner at Wish You Were Here Group.

On the latest episode of Back of House, Luke Butler and Kathy Savill are joined by Jo Taylor, Managing Director of Compass Group Australia. Jo shares her journey from growing up in a family coffee business to leading one of Australia’s largest hospit... more

How do you scale and still deliver quality, consistency, and a genuinely great guest experience? In the latest episode of Back of House, Luke Butler and Michael Rodrigues sit down with Paul Waterson, CEO of Australian Venue Co, to unpack what scaling... more

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Recent Guests

Daisy Tulley
CEO of Mucho Group, Sydney-based hospitality operator
Mucho Group
Episode: #84 - Daisy Tulley, Mucho Group
Rob Chislett
Partner at Wish You Were Here Group
Wish You Were Here Group
Episode: #83 - Rob Chislett, Wish You Were Here Group
Jo Taylor
CEO of Compass Group Australia
Compass Group Australia
Episode: #82 - Jo Taylor, Compass Group Australia
Paul Waterson
CEO of Australian Venue Co
Australian Venue Co
Episode: #81 - Paul Waterson, CEO, Australian Venue Co
Jasper Reid
Entrepreneur with experience in the restaurant industry, particularly in India.
Wendy's, Jamie Oliver Restaurants
Episode: #80 - Jasper Reid
Paul Nicolaou
CEO of Business Sydney
Business Sydney
Episode: #78 - The End of Lockout Laws, Part 1
Justine Baker
Foundational member of the Night Time Industry Association.
Night Time Industries Association
Episode: #78 - The End of Lockout Laws, Part 1
Mick Gibb
CEO of Night Time Industry Association
Night Time Industry Association
Episode: #78 - The End of Lockout Laws, Part 1
Stuart Gregor
CEO of Lark Distillery and former co-founder of Four Pillars Gin
Lark Distillery
Episode: #77 - Stuart Gregor

Hosts

Luke Butler
Host of Back of House, Back of House podcast
Mike Rodrigues
Co-host of Back of House, Back of House podcast

Reviews

4.8 out of 5 stars from 43 ratings
  • The best hospitality podcast

    I love the diverse range of guests and the insight they each provide into the industry.

    Apple Podcasts
    5
    jadejadeb
    Australia3 years ago
  • Insight, Leadership & innovation

    It’s time to get the A-Team on, Ben Creek, Mikey Stamboulidis & Richard Alleyn

    Apple Podcasts
    4
    DBAU20
    Australia6 years ago
  • Walk the Walk

    I have never heard such a load of rot, I know his suppliers, he is just saying what he thinks people want to hear.

    Apple Podcasts
    1
    jonnigarrison
    Australia7 years ago
  • My new favourite industry podcast..!!

    Finally a well informed and researched glimpse into our hospitality industry..!!

    Interesting guests mixed with thought provoking questions which lead to unique insights.

    Apple Podcasts
    5
    ON1
    Australia8 years ago
  • Insight after insight

    The guys find great guests from across multiple disciplines in hospitality, and get them to share their insights. Great stuff.

    Apple Podcasts
    5
    Late night fun seeker
    Australia8 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

A go-to for hospitality industry trends and leadership stories.
Strong practical takeaways on growth, operations and leadership.
Consistently informative with well-known industry names.
Diverse guests and deep hospitality insights from across the sector.
Generates thoughtful questions and unique insights across guest profiles.

Talking Points

Recent interactions between the hosts and their guests.

#82 - Jo Taylor, Compass Group Australia
Q: What role does AI play at Compass Australia?
AI is used to improve back-end efficiency (like procurement and labor rostering), adapt menus to supply changes, and provide data-driven insights through the E15 platform to boost productivity and customer experience.
#82 - Jo Taylor, Compass Group Australia
Q: How has Compass evolved with changes in leisure and stadium experiences?
Jo explains leveraging global partnerships, bringing Levy's experience in live events to Australia, and scaling culinary and service excellence to deliver memorable experiences at venues like the Australian Open, while integrating new brands and innovations.
#81 - Paul Waterson, CEO, Australian Venue Co
Q: How do you reconcile scale with maintaining the quality of the guest experience?
By systematizing back-of-house processes while keeping front-of-house experiences distinct to each market and investing in people, training, and a strong sales/marketing function to drive organic growth.
#81 - Paul Waterson, CEO, Australian Venue Co
Q: What are your reflections on Paul Waterson as a leader now versus 12 years ago?
Paul emphasizes being more thoughtful and reflective, having a strong team, and learning from earlier experiences; he highlights internal succession and a culture that blends systemization with hands-on leadership, enabling scale without sacrificing quality.
#80 - Jasper Reid
Q: How did you navigate the market when you got to India?
I hired someone who knew more about the market and focused on understanding the numbers deeply before approaching partners.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
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Frequently Asked Questions About Back of House

What is Back of House about and what kind of topics does it cover?

A business-focused hospitality podcast that features leaders from major hotel groups, contract catering, and nightlife, along with entrepreneurs who have built hospitality brands in Australia and beyond. Episodes frequently explore growth strategies, the use of data and technology (including AI) to scale operations, workforce challenges, and the balance between local authenticity and scalable experiences. Notable angles include international expansion, day-to-day operations at scale, and the evolving landscape of nightlife policy and hospitality culture. The show often blends practical operations advice with market insights, making it valuable for operators, suppliers, and brands looking to understand how leading venues navigate growth whil... more

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Which podcasts are similar to Back of House?

These podcasts share a similar audience with Back of House:

1. Make Restaurants Profitable
2. Straight Talk with Mark Bouris
3. The Karl Stefanovic Show
4. Betoota Talks
5. I Catch Killers with Gary Jubelin

How many episodes of Back of House are there?

Back of House launched 8 years ago and published 87 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Back of House?

Recent guests on Back of House include:

1. Daisy Tulley
2. Rob Chislett
3. Jo Taylor
4. Paul Waterson
5. Jasper Reid
6. Paul Nicolaou
7. Justine Baker
8. Mick Gibb

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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