Rephonic
Artwork for VHMA VetBusiness
AVMA
Veterinary Industry
Vetsource
Veterinary Nursing
Merck Animal Health
Spectrum Of Care
Pet Owners
Parasite Treatment and Prevention
Education Ladder
Veterinary Professional Associate
Access To Care
Online Pharmacy
Credentialing
Veterinary Technician
Well-Being
Flea and Tick
United States Economy
Inflation
VHMA Insider Insights
Veterinary Care Costs

Welcome to VHMA's VetBusiness, the podcast where innovation meets expertise in the veterinary industry. Our mission is to empower veterinary managers and leaders by delivering in-depth analysis and discussions on the latest business trends, emerging technologies, and strategic insights crucial to navigating today's dynamic veterinary practice. Join us as we explore critical topics that matter to y... more

PublishesMonthlyEpisodes19Foundeda year ago
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ManagementBusinessCareers

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Artwork for VHMA VetBusiness

Latest Episodes

AI is no longer just something you open in a browser and ask a question. It is beginning to work across the systems people already use, take on routine tasks, and change what clients expect from the businesses they interact with. Veterinary medicine ... more

Finding the right people has become one of the biggest challenges facing veterinary practices. Veterinarians often have several opportunities to consider, and salary is only part of what influences their decision. Mentorship, scheduling, workplace cu... more

Spectrum of care gives veterinary teams a practical way to move beyond all-or-nothing treatment decisions and think more carefully about what is possible for each client, patient, and practice. A client may want to say yes to care and still run into ... more

The conversation around Veterinary Professional Associates and Mid-Level Practitioners has raised important questions across the veterinary industry. At the center of the discussion is how to address workforce challenges, protect the quality of patie... more

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Recent Guests

Gwen Delavar
Senior recruiter and owner of VetProCentral, recruiting for veterinary industry
VetProCentral; National Veterinary Talent Acquisition Association (NVTAA)
Episode: Workforce Watch: Recruiting Trends for Practice Leaders
Dr. Kate Boatwright
Founder of Write the Boat; speaker and author on spectrum of care and mentorship
Write the Boat
Episode: Spectrum of Care: Meeting Clients Where They Are
Anna Santos
Animal Health Supervisor with the University of Georgia's Office of Research Animal Resources
University of Georgia
Episode: NAVTA's Review of the Midlevel Model
Mike Mossop
Co-founder of CoVet; Chief Veterinary Officer at CoVet
CoVet
Episode: Behind the Chart: Scribing Technology
Dr. Andi Flory
Board-certified oncologist, assistant chair on the Specialty Medicine Awareness Committee
Specialty Medicine Awareness Committee, ACVIM
Episode: Bridging the Gap Between Primary Care and Specialty Medicine
Karen Felstead
DVM, CPA, CVPM, CVA; national and international lecturer and consultant
VHMA collaborator
Episode: Inside the Numbers: Shaping Veterinary Practices
Bash Halow
Veterinary business advisor and veteran practice manager
Independent/Consulting (Bash Halow)
Episode: Insights Into the Current State of the Veterinary Team
Katelyn McCullock
Chief Economist, American Veterinary Medical Association
AVMA
Episode: Veterinary Economics: What 2026 May Hold, According to AVMA's Chief Economist
Meg Conlon
Executive Director of Professional Services for Merck Animal Health
Merck Animal Health
Episode: Beyond the Clinic: Industry Insights with Dr. Meg Conlon

Host

Brian Conrad
Host of VHMA's VetBusiness podcast

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Workforce Watch: Recruiting Trends for Practice Leaders
Q: What advice would you give to someone hiring today to attract top talent?
Be truthful, craft a compelling story and hook in ads, highlight community and lifestyle benefits, and ensure a realistic path with signaling how the role fits into a broad care strategy rather than just listing skills.
Workforce Watch: Recruiting Trends for Practice Leaders
Q: Can you walk me through your recruiting process from intake to offer?
The process begins with an intake with the practice, followed by detailing hard yeses/nos/maybes, checking existing pipelines, sourcing and interviewing all candidates, presenting to the client, and assisting with negotiation and offers as needed.
Workforce Watch: Recruiting Trends for Practice Leaders
Q: Tell me about your story and how you got into veterinary recruitment.
Gwen explains she moved to California while pregnant, struggled to get hired, attended a practice management school, and gradually built a recruiting business that started with placing managers and expanded to veterinarians and support staff across the U.S.
Behind the Numbers: What Data Reveals About Veterinary Practice Trends
Q: What are the key trends you're seeing in visits vs. revenue over the last year?
Visits have been declining while revenue has shown a slower decline or slight increases due to price increases; feline visits are rising slightly while canine visits continue to decline.
Behind the Numbers: What Data Reveals About Veterinary Practice Trends
Q: Can you talk about the normalization process and how you map codes across different practice management systems?
We normalize codes using a four-tier revenue category system, map 2,000–3,000 codes per system into high-level categories, and then use AI to auto-normalize with a veterinary professional review for ambiguous cases.

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Frequently Asked Questions About VHMA VetBusiness

What is VHMA VetBusiness about and what kind of topics does it cover?

A practical, business-minded podcast focused on veterinary practice management, economics, and operational innovation. Recent episodes center on workforce development (including mid-level roles and technician ladders), how technology like AI-assisted scribing and AI-enabled documentation can reshape clinic workflows, and the economic forces shaping pricing, debt, and hiring in veterinary hospitals. Guests tend to be industry experts—from academia and national associations to practicing managers and specialists—who share data-driven insights, real-world case studies, and actionable strategies for improving collaboration, client communication, and staff wellbeing. The show often blends macro trends with clinic-level tactics, offering listener... more

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Which podcasts are similar to VHMA VetBusiness?

These podcasts share a similar audience with VHMA VetBusiness:

1. VHMA Manager to Manager
2. The Uncharted Veterinary Podcast
3. The Bird Bath
4. The Cone of Shame Veterinary Podcast
5. VETgirl Veterinary Continuing Education Podcasts

How many episodes of VHMA VetBusiness are there?

VHMA VetBusiness launched a year ago and published 19 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on VHMA VetBusiness?

Recent guests on VHMA VetBusiness include:

1. Gwen Delavar
2. Dr. Kate Boatwright
3. Anna Santos
4. Mike Mossop
5. Dr. Andi Flory
6. Karen Felstead
7. Bash Halow
8. Katelyn McCullock

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