Rephonic
Artwork for VHMA VetBusiness
AVMA
Vetsource
Veterinary Nursing
Merck Animal Health
Spectrum Of Care
Pet Owners
Parasite Treatment and Prevention
Education Ladder
Veterinary Professional Associate
Access To Care
Online Pharmacy
Credentialing
Veterinary Technician
Well-Being
Flea and Tick
United States Economy
Inflation
VHMA Insider Insights
Veterinary Care Costs
Pricing and Fees In Veterinary Medicine

Welcome to VHMA's VetBusiness, the podcast where innovation meets expertise in the veterinary industry. Our mission is to empower veterinary managers and leaders by delivering in-depth analysis and discussions on the latest business trends, emerging technologies, and strategic insights crucial to navigating today's dynamic veterinary practice. Join us as we explore critical topics that matter to y... more

PublishesMonthlyEpisodes17Foundeda year ago
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BusinessCareersManagement

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Artwork for VHMA VetBusiness

Latest Episodes

Spectrum of care gives veterinary teams a practical way to move beyond all-or-nothing treatment decisions and think more carefully about what is possible for each client, patient, and practice. A client may want to say yes to care and still run into ... more

The conversation around Veterinary Professional Associates and Mid-Level Practitioners has raised important questions across the veterinary industry. At the center of the discussion is how to address workforce challenges, protect the quality of patie... more

Veterinary medicine has always been about doing more with less. Vets manage multiple patients, switch between emotionally opposite appointments, write detailed records, and still try to get home at a reasonable hour. The documentation burden alone is... more

What New Graduates Really Want: Salary, Debt, and the Surprising Truth About What Drives Their Job Choices

Understanding where the veterinary profession is headed means looking closely at the people entering it. New graduates carry a lot with them,... more

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Recent Guests

Dr. Kate Boatwright
Founder of Write the Boat; speaker and author on spectrum of care and mentorship
Write the Boat
Episode: Spectrum of Care: Meeting Clients Where They Are
Anna Santos
Animal Health Supervisor with the University of Georgia's Office of Research Animal Resources
University of Georgia
Episode: NAVTA's Review of the Midlevel Model
Mike Mossop
Co-founder of CoVet; Chief Veterinary Officer at CoVet
CoVet
Episode: Behind the Chart: Scribing Technology
Katelyn McCullock
AVMA chief economist
AVMA
Episode: Veterinary Graduating Senior Survey: What New Vets Really Want from Employers
Dr. Andi Flory
Board-certified oncologist, assistant chair on the Specialty Medicine Awareness Committee
Specialty Medicine Awareness Committee, ACVIM
Episode: Bridging the Gap Between Primary Care and Specialty Medicine
Karen Felstead
DVM, CPA, CVPM, CVA; national and international lecturer and consultant
VHMA collaborator
Episode: Inside the Numbers: Shaping Veterinary Practices
Bash Halow
Veterinary business advisor and veteran practice manager
Independent/Consulting (Bash Halow)
Episode: Insights Into the Current State of the Veterinary Team
Meg Conlon
Executive Director of Professional Services for Merck Animal Health
Merck Animal Health
Episode: Beyond the Clinic: Industry Insights with Dr. Meg Conlon
Ken Yagi
Chief Veterinary Nurse Officer for Veterinary Emergency Group; Program Director for the RECOVER Initiative
Veterinary Emergency Group
Episode: Nurturing Care: Elevating Veterinary Technicians

Host

Brian Conrad
Host of VHMA's VetBusiness podcast

Chart Rankings

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Talking Points

Recent interactions between the hosts and their guests.

Behind the Numbers: What Data Reveals About Veterinary Practice Trends
Q: What are the key trends you're seeing in visits vs. revenue over the last year?
Visits have been declining while revenue has shown a slower decline or slight increases due to price increases; feline visits are rising slightly while canine visits continue to decline.
Behind the Numbers: What Data Reveals About Veterinary Practice Trends
Q: Can you talk about the normalization process and how you map codes across different practice management systems?
We normalize codes using a four-tier revenue category system, map 2,000–3,000 codes per system into high-level categories, and then use AI to auto-normalize with a veterinary professional review for ambiguous cases.
Spectrum of Care: Meeting Clients Where They Are
Q: What about liability or risk when implementing spectrum of care?
As long as there is clear communication and informed consent, spectrum of care does not inherently increase liability; the standard of care remains the minimal acceptable care.
Spectrum of Care: Meeting Clients Where They Are
Q: What are the main barriers to care, and how can clinics address them without compromising care quality?
Finances, transportation, scheduling, and client education are key barriers; clinics can mitigate them with flexible policies, clear communication, and patient-centered planning.
Spectrum of Care: Meeting Clients Where They Are
Q: How quickly did you realize changes were needed in your practice and what role did mentorship play?
She explains how early career experiences, especially in rural settings with limited access to specialty care, highlighted the importance of mentorship and flexible care options.

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Frequently Asked Questions About VHMA VetBusiness

What is VHMA VetBusiness about and what kind of topics does it cover?

A practical, business-minded podcast focused on veterinary practice management, economics, and operational innovation. Recent episodes center on workforce development (including mid-level roles and technician ladders), how technology like AI-assisted scribing and AI-enabled documentation can reshape clinic workflows, and the economic forces shaping pricing, debt, and hiring in veterinary hospitals. Guests tend to be industry experts—from academia and national associations to practicing managers and specialists—who share data-driven insights, real-world case studies, and actionable strategies for improving collaboration, client communication, and staff wellbeing. The show often blends macro trends with clinic-level tactics, offering listener... more

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Which podcasts are similar to VHMA VetBusiness?

These podcasts share a similar audience with VHMA VetBusiness:

1. VHMA Manager to Manager
2. The Uncharted Veterinary Podcast
3. The Bird Bath
4. The Cone of Shame Veterinary Podcast
5. Veterinary Financial Podcast

How many episodes of VHMA VetBusiness are there?

VHMA VetBusiness launched a year ago and published 17 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on VHMA VetBusiness?

Recent guests on VHMA VetBusiness include:

1. Dr. Kate Boatwright
2. Anna Santos
3. Mike Mossop
4. Katelyn McCullock
5. Dr. Andi Flory
6. Karen Felstead
7. Bash Halow
8. Meg Conlon

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