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Veterinary Practice Management
Veterinary Medicine
Veterinary Management
Leadership
Team Dynamics
Veterinary Practices
Emotional Intelligence
Self-Awareness
Coworker To Manager Transition
Communication
Compassion Management
Patient Care
Mentorship
Veterinary Hospital Managers Association
Veterinary Humanitarian Work
Team Building
Veterinary Technicians
Staff Training
Client Care
Team Cohesion

For over 30 years, the Veterinary Hospital Managers Assn has worked to offer support and education for those who manage veterinary practices. The VHMA M2M podcast series is designed to tackle timely situations that are universal in practice. Listen for this month's advice from experts in the trenches.

PublishesMonthlyEpisodes89Founded6 years ago
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ManagementBusinessMarketing

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Artwork for VHMA Manager to Manager

Latest Episodes

I am happy to welcome Brenda Tassava Medina, CVPM, CVJ, MVLCE to the show today! Brenda is the president of Encore Veterinary Consulting, and she comes on the show to help me explore how the CVPM credential creates opportunities for veterinary leader... more

Join me in welcoming Ericka Taipalus, CVPM CVT to the show for this episode! Ericka is one of the Veterinary Hospital Managers Association's 2026 Emerging Leaders and manages a team of two doctors and eight staff members at Lakeview Animal Clinic in ... more

Listen in this week as I chat with Joan McCue, CVPM - Veterinary Hospital Manager at VetCor in Aiken, South Carolina. Joan joins me to explore what it really feels like to step into leadership as an "outsider" and how that perspective can shape both ... more

Join me this episode as I sit down with Lynsey Mohr, CVPM and veterinary practice manager at Rehoboth Beach Animal Hospital, to explore how she helped transform a traditional GP clinic into a structured urgent care model! This is a topic that immedia... more

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Recent Guests

Brenda Tassava Medina
CVPM, CVJ, and MVLCE; President of Encore Veterinary Consulting
Encore Veterinary Consulting
Episode: Why CVPM Matters: Building Leadership That Lasts
Kate Boatright
Founder of Write the Boat, educator on spectrum of care, mentorship, and burnout in veterinary medicine
Write the Boat
Episode: Managing with Positivity in a Challenging Veterinary Culture
Joan McCue
CVPM, hospital manager with experience across multiple practices, VHMA board member
VHMA; four-doctor companion animal practice, Aiken, SC
Episode: The Outsider Advantage: Building Trust in a New Team
Lindsay Moore
Practice Manager at Rehoboth Beach Animal Hospital
Rehoboth Beach Animal Hospital
Episode: From Chaos to Flow: Urgent Care in the GP Practice
Varuna Trivedi
Healthcare operations leader with 15+ years in dentistry and multi-site veterinary practices across India, Canada, and the United States
Independent healthcare operations expert
Episode: Keeping Private Practice Relevant in the Corporate Landscape
Karen Hart
Certified Veterinary Practice Manager (CVPM), change management specialist
Specialty and emergency hospital in Northern Vermont
Episode: Practice Progress: Navigating Change in Vet Med
Bethany Bankovich
Hospital administrator of Neffsville Veterinary Clinic; CVPM, MHRM, CVT, CCFP
Neffsville Veterinary Clinic
Episode: Playful Without the Pitfalls: How to Have Fun on Social Media
Niki Abendschoen
Director of Marketing and IT at Everhart Veterinary Medicine
Everhart Veterinary Medicine
Episode: Digital Recruiting: Mastering Hiring Through Social Media and Your Website
Kristy Ballwanz
Manager of Everhart Cross Keys, RVT CVPM
Everhart Veterinary Medicine
Episode: Digital Recruiting: Mastering Hiring Through Social Media and Your Website

Host

Jill Brecklin
Host of Manager to Manager series; VHMA (Veterinary Hospital Managers Association)

Reviews

4.8 out of 5 stars from 22 ratings
  • Great listen

    These podcasts are excellent for a new manager and great refreshers for the experienced PM. The content is relevant and helpful. Keep them coming!

    Apple Podcasts
    5
    mishaht3
    United States6 years ago
  • Much needed podcast in the industry!

    As soon as I saw Debbie Hill was hosting, I knew it would be great and it was.

    Apple Podcasts
    5
    Kellie O.
    United States6 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Helpful for new managers and as a refresh for experienced PMs, with practical takeaways.
Host Debbie Hill is a standout and the episodes deliver quality content.
The show is consistently relevant to frontline management challenges.
Listeners appreciate actionable advice and guest expertise.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

Why CVPM Matters: Building Leadership That Lasts
Q: What advice would you give a new manager pursuing a CVPM in either corporate or private practice?
The conversation emphasizes consistent mentorship, a focus on ROI, proactive communication with leadership, and using CVPM knowledge to drive practical improvements in patient care and financial health.
Why CVPM Matters: Building Leadership That Lasts
Q: How do you think CVPMs can demonstrate and communicate the value of their training within a corporate structure?
The guests discuss acting as a conduit between teams and corporate leadership, translating decisions into actionable plans, and maintaining transparency to garner trust and buy-in from staff.
Why CVPM Matters: Building Leadership That Lasts
Q: So how was your CVPM viewed in your organization when you first earned it? Tell us what year you earned your CVPM.
Brenda explains earning her CVPM in 2004 in Key West and recalls how the credential helped shift perception from a traditional manager to a strategic leader, enabling broader influence within the organization.
Keeping Private Practice Relevant in the Corporate Landscape
Q: How can private practices compete with corporate consolidation without chasing price wars?
By differentiating through personalized, human-centered care, maintaining clinical autonomy, investing in staff development and mentorship, and using technology to enhance efficiency without sacrificing the client relationship.
Practice Progress: Navigating Change in Vet Med
Q: What are three significant changes that you've implemented or led during your career, whether it be VetMed or outside of VetMed?
Karen describes leading a technician triage workflow change, a major software system transition, and a complete overhaul of management structure in different practices, each requiring careful planning, stakeholder engagement, and retraining to improve efficiency and patient care.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Frequently Asked Questions About VHMA Manager to Manager

What is VHMA Manager to Manager about and what kind of topics does it cover?

The show targets veterinary practice managers and leaders, offering practical guidance on leadership, change management, client communication, and operational efficiency. Episodes frequently center on CVPM credentials, spectrum of care, staff development, and strategies to navigate private vs. corporate practice dynamics. Noteworthy strengths include data-driven decision making, actionable frameworks for implementing change, and tips for improving client experience and team culture across real-world clinic scenarios. The format tends to pair seasoned practitioners with expert guests to produce takeaways listeners can apply in daily management, HR, and marketing efforts. Potential listeners will find this podcast helpful for staying current ... more

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Which podcasts are similar to VHMA Manager to Manager?

These podcasts share a similar audience with VHMA Manager to Manager:

1. VHMA VetBusiness
2. The Uncharted Veterinary Podcast
3. The Veterinary Leadership Success Show
4. VETgirl Veterinary Continuing Education Podcasts
5. The Mel Robbins Podcast

How many episodes of VHMA Manager to Manager are there?

VHMA Manager to Manager launched 6 years ago and published 89 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on VHMA Manager to Manager?

Recent guests on VHMA Manager to Manager include:

1. Brenda Tassava Medina
2. Kate Boatright
3. Joan McCue
4. Lindsay Moore
5. Varuna Trivedi
6. Karen Hart
7. Bethany Bankovich
8. Niki Abendschoen

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