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Artwork for Hotel Tech Insider

Hotel Tech Insider

HotelTechReport
Artificial Intelligence
Revenue Management
Customer Experience
Hospitality Technology
Guest Experience
Hospitality Industry
Digital Transformation
Hotel Technology
Property Management System
Hotel Management
Sustainability
Property Management Systems
Covid-19
Penta Hotels
Mews
Wyndham Hotels and Resorts
AI In Hospitality
Technology Integration
Loyalty Programs
Automation

The HotelTechInsider podcast interviews the top leaders at the convergence of hotels, travel and technology. Guests include founders, executives, top hoteliers and industry organization leadership. Find all of the episodes at hoteltechreport.com

PublishesTwice monthlyEpisodes78Founded7 years ago
Number of ListenersCategories
ManagementBusinessTechnology

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Artwork for Hotel Tech Insider

Latest Episodes

What if your hotel ran itself - an “army of AI agents” handling everything from reservations to check-in - while your staff focused entirely on guests?

In this episode, Aejaz Sodawala, CEO of Yanolja Cloud Solution, shares a forward-looking blueprin... more

YouTube

In this episode, Amano Group Managing Directors share how a 1,300-room urban hotel operator executed a full-stack overhaul—switching PMS, rethinking integrations, and redesigning the guest journey around automation, not tradition.

This isn’t theory.... more

YouTube

Most hotels are trying to deploy AI on top of broken data. In this episode, the founder of Nomse—managing 26 independent hotels—explains why fixing your data layer is the real prerequisite to turning insights into daily decisions.

• Why AI fails in ... more

YouTube

Most hotel tech stacks are overbuilt and underused. This one isn’t. In this episode, Harmeet Mann—CEO and cofounder of a 30+ property management firm—breaks down how her team runs high-performing hotels using simple systems, tight workflows, and a st... more

YouTube

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Recent Guests

Aejaz Sodawala
CEO of Yanolja Cloud Solution
Yanolja Cloud Solution
Episode: CEO of Yanolja on AI Agents Running Hotels
Filip Rokic
Managing Director, Amano Group
Amano Group
Episode: Amano Group Managing Director on Scaling Hotels with Automation
Mirko Weber
Managing Director, Amano Group
Amano Group
Episode: Amano Group Managing Director on Scaling Hotels with Automation
Markán Vanglaas
GM of an apartment hotel in the Czech Republic and owner of a management company
Unknown (management company for 26 hotels)
Episode: Nomse Founder on Fixing Hotel Data Before AI Adoption
Pavel Dolizal
Co-founder of Kibula, AI and data platform
Kibula
Episode: Nomse Founder on Fixing Hotel Data Before AI Adoption
Harmeet Mann
CEO and co-founder of MEHR Consultancy
MEHR Consultancy
Episode: CEO of MEHR Consultancy on Building Cross-Platform Hotel Ops
Matt Dybing
Co-founder and COO of Nuvo, revenue management outsourcing, tech and vendor integration
Nuvo
Episode: COO of Nuvho on Automating Hotel Revenue Strategy
Erik Tengen
President of Hospitality Upselling at Plusgrade and co-founder of Oaky
Plusgrade
Episode: President of Plusgrade on Agent-Ready Hotel Revenue
Fabio Passos
Owner and CEO of QDI USA Developments
QDI USA Developments
Episode: CEO of QDI USA on OTA-to-Direct Booking Plays

Hosts

Adrienne
Co-host focusing on hotel tech strategy and direct bookings.
Jordan Hollander
Co-host with a focus on hotel tech stack, AI, and revenue strategies.

Reviews

4.9 out of 5 stars from 27 ratings
  • Please improve audio quality

    Your audio quality is far behind what I expect nowadays from a podcast. Please improve on your audio quality.

    Apple Podcasts
    3
    TEK101
    Germany2 years ago
  • My train commute staple

    Great podcast that actually dives into the nitty gritty of hotel tech strategy with industry leaders. I take notes and usually walk away with at least 2-3 strategies or tools I can try that week for my hotel business.

    Apple Podcasts
    5
    Trasnf
    United States2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Audio quality is a bit inconsistent across episodes.
Great for hands-on hotel tech strategies; notes are often actionable for the hotel business.
Solid guest lineup with industry leaders, though recurring topics can feel technical.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#58
Norway/Technology

Talking Points

Recent interactions between the hosts and their guests.

CEO of Yanolja on AI Agents Running Hotels
Q: What are the biggest challenges to adopting AI and a platform approach in hotels?
Key hurdles include data silos across disparate apps, lack of a common data layer, and the risk of overhyping 'all-in-one' solutions that still leave gaps in integration and workflows; tackling these requires a true platform with tightly bound integrations and open APIs.
CEO of Yanolja on AI Agents Running Hotels
Q: What role will AI play in hotel operations in the next few years?
AI will move from isolated, buzzword usage to an agentic model where an army of agents handles core tasks (booking, check-in, etc.), enabling staff to focus more on hospitality and guest experience, and requiring a strong data infrastructure and platform-centric architecture.
Amano Group Managing Director on Scaling Hotels with Automation
Q: What skills do hotel leaders need today to be successful with these technologies?
Leaders should stay open to tech trends, understand what is possible with modern systems, and think strategically about process design to enable automation without losing the human touch.
Amano Group Managing Director on Scaling Hotels with Automation
Q: What business outcomes have you seen from this tech overhaul?
Occupancy remained high, but they observed that top-line metrics are hard to isolate due to market changes; however, they noted productivity gains, quicker tasks, and improved efficiency across operations.
Amano Group Managing Director on Scaling Hotels with Automation
Q: Can you walk me through your tech stack and how Muse fits as your PMS?
Muse serves as the core PMS with integration to a robust set of systems like SiteMinder for channel management and GDS, Duedo for RMS, and BookBoost for CRM; the goal is a tightly integrated stack that supports online check-in, housekeeping, and guest communications.

Audience Metrics

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Frequently Asked Questions About Hotel Tech Insider

What is Hotel Tech Insider about and what kind of topics does it cover?

A high-level view of recent episodes centers on hospitality tech transformations, AI-driven platforms, and data-enabled revenue management. Conversations frequently explore unified tech stacks, moving from siloed apps to holistic systems, and the practicalities of integrating PMS, channel management, CRM, BI, and automation to boost guest experiences and profitability. Notable themes include direct booking strategies, multi-brand operations, and the evolving role of AI agents and automation in hotel operations, with guest examples spanning cloud-based platforms, data architectures, and large-scale deployments across Europe and Nordics. The show often features operators and executives who translate complex tech into scalable, on-the-ground i... more

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Which podcasts are similar to Hotel Tech Insider?

These podcasts share a similar audience with Hotel Tech Insider:

1. HBR IdeaCast
2. AI For Humans: Weekly AI News, Tools & Trends
3. All-In with Chamath, Jason, Sacks & Friedberg
4. The Game with Alex Hormozi
5. Hard Fork

How many episodes of Hotel Tech Insider are there?

Hotel Tech Insider launched 7 years ago and published 78 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Hotel Tech Insider?

Recent guests on Hotel Tech Insider include:

1. Aejaz Sodawala
2. Filip Rokic
3. Mirko Weber
4. Markán Vanglaas
5. Pavel Dolizal
6. Harmeet Mann
7. Matt Dybing
8. Erik Tengen

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