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Matt Talks Hospitality

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Mews
Hospitality Industry
Guest Experience
Hospitality
Digital Guest Journey
Upselling
Cloud Technology
Property Management System
Automation
Kiosks
Revenue Management
Customer Experience
AI In Hospitality
Customer Relationship Management
Direct Bookings
Personalized Services
Reservation Systems
Customer Loyalty
Independent Hotels
Employee Retention

Matt Talks Hospitality is a podcast for hoteliers who want to understand the technology, ideas and people shaping modern hospitality. Hosted by Mews CEO Matt Welle, each episode explores the tools, challenges and decisions behind how hotels work – and how they keep getting better. All episodes available here: hubs.ly/Q0350wrf0 Meet Matt beyond the podcast: www.linkedin.com/in/matth... more

PublishesWeeklyEpisodes63Founded9 years ago
Number of ListenersCategories
BusinessTechnologyManagement

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Artwork for Matt Talks Hospitality

Latest Episodes

Vicky Irwin has spent over six years shaping how Mews looks, sounds and feels as the company's Creative Director. In light of Mews launching a new identity, she joins Matt to talk about branding in hospitality. What is a brand when you strip away the... more

YouTube

Can a hotel brand successfully scale while building social impact into its business model? The Social Hub, now certified as a B Corp, is built on the belief that a hotel can serve its city as much as its guests. The Social Hub’s Founder and CEO, Char... more

YouTube

Hotels have spent years trying to convince guests to skip daily cleaning through towel reuse signs, drink vouchers or loyalty points. Having run large city hotels, Floris Licht saw firsthand how none of those ever worked. He ended up founding Hotels ... more

YouTube

When hotel GMs receive hundreds of emails from software vendors claiming to be the best, judging new tech becomes difficult. That exact problem led to Hotel Tech Report, one of hospitality’s most-trusted review platforms. Its co-founder Jordan Hollan... more

YouTube

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Recent Guests

Floris Licht
Hotel General Manager and Founder of Hotels for Trees
Hotels for Trees
Episode: How skipping housekeeping can plant a forest, with Floris Licht
Jan van Hövell
Founder of Klabu, which builds clubhouses for refugees
Klabu
Episode: Sports, refugee clubhouses and a new idea of hospitality with Jan van Hövell
Wouter Geerts
Director of Market Research at Mews
Mews
Episode: AI and other key trends changing hospitality in 2026 with Wouter Geerts
Maria Mänty
Sales director from the Snow Hotel Family
Arctic Snow Hotel & Glass Igloos
Episode: Seasonality and revenue in a hotel carved from ice, with Maria Mänty
Maurits Bots
Hotelier and IT Director at WestCord Hotels
WestCord Hotels
Episode: The push and pull of automating hotel operations
Matthew Parker
Runs the talent acquisition team at Mews, facilitating a significant number of hires each year.
Mews
Episode: Why hotels struggle to hire and keep their staff
Diogo Vaz Ferreira
Formerly with Clink Hostels; consultant specializing in commercial performance and digital transformation
Episode: Why hostels hold the tech lessons hotels need to know
Dina Belon
President at Stay Pineapple
Stay Pineapple
Episode: The art of unscripted hospitality with Dina Belon
Charlie Delamare
Retired hotelier turned tech expert focused on aiding hotels in leveraging innovation
Mews
Episode: How AI is already simplifying hotel operations with Charlie Delamare

Host

Matt Welle
CEO of Mews and host, who brings insights from his extensive background in technology and hospitality.

Reviews

5.0 out of 5 stars from 22 ratings
  • Lots of useful ideas!

    I like listening to this podcast! Lots of useful ideas. :)

    Apple Podcasts
    5
    ph3nOm215_
    Philippinesa month ago
  • Engaging and Informative

    The episodes are well-structured, and the guests consistently offer meaningful perspectives. I gain both practical advice and inspiration for improving hotel operations.

    Apple Podcasts
    5
    MiggyLM
    Philippinesa month ago
  • A good one for hoteliers

    Practical tips, insights. It has become my morning ritual, really enjoy it. The one about the puppies was nice and the snow hotel

    Apple Podcasts
    5
    PrimaryEarWorm
    Germany2 months ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Listeners appreciate the practical insights and tips provided, with many finding the episodes to be a valuable part of their daily routine. The discussions often touch on contemporary challenges and innovations in the hospitality industry, resonating strongly with those in the sector.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

How skipping housekeeping can plant a forest, with Floris Licht
Q: How does planting trees economically benefit hotels?
Floris explains that by allowing guests to opt out of cleaning, hotels save costs on labor and also gain tax benefits from donating to a certified non-profit organization, ultimately leading to a win-win situation for both hotels and the environment.
How skipping housekeeping can plant a forest, with Floris Licht
Q: How do you combine your job as a hotel general manager with running Hotels for Trees?
Floris shares that he asks himself this question often, but he is passionate about both roles and emphasizes the need to make an impact in the hospitality industry.
AI and other key trends changing hospitality in 2026 with Wouter Geerts
Q: What do you think will change in the booking process?
We foresee that AI will have a significant impact on the booking experience, allowing for greater personalization and efficiency.
AI and other key trends changing hospitality in 2026 with Wouter Geerts
Q: What is the process you went through for the research?
We interviewed 18 industry experts and asked them about the likelihood and impact of various scenarios for the future of hospitality.
Sports, refugee clubhouses and a new idea of hospitality with Jan van Hövell
Q: How do you pick partners?
Jan discusses the importance of aligning on humanitarian goals and the passion for community that partners should share with Klabu.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
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Household Income
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Frequently Asked Questions About Matt Talks Hospitality

What is Matt Talks Hospitality about and what kind of topics does it cover?

The content is heavily centered around technology and innovation in the hospitality industry, discussing various aspects such as revenue management, automation, and the impact of artificial intelligence on hotel operations. Interviews feature industry experts who share insights into their experiences and the changing landscape of hospitality, with a focus on building genuine guest experiences through technology and community engagement. Exceptional stories combine personal journeys with practical strategies, including unique hotel concepts and challenges faced in hiring and retaining staff post-COVID-19. By featuring diverse guests from social enterprises to hospitality technology leaders, it also highlights the intersection of social impac... more

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How many listeners does Matt Talks Hospitality get?

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Which podcasts are similar to Matt Talks Hospitality?

These podcasts share a similar audience with Matt Talks Hospitality:

1. All-In with Chamath, Jason, Sacks & Friedberg

How many episodes of Matt Talks Hospitality are there?

Matt Talks Hospitality launched 9 years ago and published 63 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Matt Talks Hospitality?

Recent guests on Matt Talks Hospitality include:

1. Floris Licht
2. Jan van Hövell
3. Wouter Geerts
4. Maria Mänty
5. Maurits Bots
6. Matthew Parker
7. Diogo Vaz Ferreira
8. Dina Belon

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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