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Matt Talks Hospitality

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Mews
Guest Experience
Hospitality Industry
Hospitality
Digital Guest Journey
Upselling
Cloud Technology
Automation
Property Management System
Kiosks
Revenue Management
Customer Experience
AI In Hospitality
Direct Bookings
Customer Relationship Management
Reservation Systems
Personalized Services
Customer Loyalty
Independent Hotels
Staffing Shortages

Matt Talks Hospitality is a podcast for hoteliers who want to understand the technology, ideas and people shaping modern hospitality. Hosted by Mews CEO Matt Welle, each episode explores the tools, challenges and decisions behind how hotels work – and how they keep getting better. All episodes available here: hubs.ly/Q0350wrf0 Meet Matt beyond the podcast: www.linkedin.com/in/matth... more

PublishesWeeklyEpisodes44Founded8 years ago
Number of ListenersCategories
BusinessManagement

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Artwork for Matt Talks Hospitality

Latest Episodes

We’re celebrating. Matt Talks Hospitality turns one and hands over the mic to Ella McCann-Tomlin, VP of ESG at Mews. On this 50th episode special, Matt is the guest. He shares how the podcast began as a creative spark during a rough patch, how it tur... more

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No Wi-Fi, a cold shower and a power outage topped with a frog jumping in his face. That’s what greeted Jason Noronha in a budget guesthouse in Goa and inspired him to open his own hostel. Years later, frustrated by disconnected hotel systems, Jason c... more

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Hotels count rooms, hostels count beds. But as hotel commercial performance and technology consultant Diogo Vaz Ferreira explains, that doesn’t mean hostel revenue management is simpler. Quite the opposite. Where they do differ is their approach to t... more

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Hospitality is at its best when everything just works. That’s the idea behind the very first Mews Summer Release, aptly named Smooth Operations. It's a bundle of new Mews features intended to make hotel operations (and stays) smoother. Think guest ID... more

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Recent Guests

Diogo Vaz Ferreira
Formerly with Clink Hostels; consultant specializing in commercial performance and digital transformation
Episode: Why hostels hold the tech lessons hotels need to know
Dina Belon
President at Stay Pineapple
Stay Pineapple
Episode: The art of unscripted hospitality with Dina Belon
Charlie Delamare
Retired hotelier turned tech expert focused on aiding hotels in leveraging innovation
Mews
Episode: How AI is already simplifying hotel operations with Charlie Delamare
Claudia Meglin
Former hotelier and consultant specializing in hospitality software implementation
Independent Consultant
Episode: New PMS, same chaos? What hotels get wrong about changing tech
Henry Blackman
Director of Products Go-To-Market Strategy at Mews
Mews
Episode: Hotel pricing and revenue strategies shaped by data
Manisha Athukorala
Expert in hospitality technology with a background in banking and product development.
Episode: The joy of PMS migration with Manisha Athukorala
Joe Pettigrew
Group Chief Commercial Officer at L&R Hotels
L&R Hotels
Episode: Best hospitality investment strategies with Joe Pettigrew
Ellen Hartelius
Product Director at Atomize with a background in product design and management.
Atomize
Episode: The magic of Atomize RMS with Ellen Hartelius
Susanne Sandler
General Manager of Fintech at Mews
Mews
Episode: Why multicurrency matters in hotel payments with Susanne Sandler

Host

Matt Welle
Host of a hospitality-focused podcast and CEO of Mews, with over two decades of experience in the hospitality industry, focusing on technology, operations, and innovative insights.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

Why hostels hold the tech lessons hotels need to know
Q: What's something that you think our industry should finally solve with technology?
Integrate all data into a single dashboard to improve data management and decision-making processes in hospitality.
Why hostels hold the tech lessons hotels need to know
Q: If you were to have your own hostel and you'd had to build a tech stack from the ground up, like, what are the biggest, most important components?
Start with a lightweight and flexible PMS that integrates well with other systems, ensuring they communicate effectively for smooth operations.
Why hostels hold the tech lessons hotels need to know
Q: What do you think hotels could learn from what hostels are doing from a distribution point of view?
Hotels should learn to be flexible like hostels and adapt to the needs of the younger, tech-savvy audience.
Are your hotel guests loyal, or just collecting points? With Michael Coscetta
Q: If there is no loyalty programs anymore, how will your travel behavior change overnight?
I would start to seek out unique experiences and memorable stays rather than relying on points or status for hotel choices.
Are your hotel guests loyal, or just collecting points? With Michael Coscetta
Q: What do you think about the current loyalty programs?
They often just provide automatic discounts for future stays rather than true loyalty rewards, and hotels should focus on creating personalized and memorable experiences instead.

Audience Metrics

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Frequently Asked Questions About Matt Talks Hospitality

What is Matt Talks Hospitality about and what kind of topics does it cover?

The podcast focuses on the intersection of hospitality and technology, aiming to enlighten hoteliers on industry advancements and operational efficiencies. With a vast array of topics, discussions often revolve around revenue management practices, property management systems (PMS), and the implementation of technology to elevate guest experiences. Notably, episodes bring in experts from various tech companies, providing insights into how innovation in hospitality can enhance overall service without compromising the personal touch that defines successful hospitality. The format allows for engaging storytelling combined with practical advice suitable for decision-makers in the hospitality sector.

Where can I find podcast stats for Matt Talks Hospitality?

Rephonic provides a wide range of podcast stats for Matt Talks Hospitality. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to Matt Talks Hospitality and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.

How many listeners does Matt Talks Hospitality get?

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What are the audience demographics for Matt Talks Hospitality?

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How many subscribers and views does Matt Talks Hospitality have?

To see how many followers or subscribers Matt Talks Hospitality has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to Matt Talks Hospitality?

These podcasts share a similar audience with Matt Talks Hospitality:

1. All-In with Chamath, Jason, Sacks & Friedberg
2. Conan O’Brien Needs A Friend
3. SmartLess
4. FT News Briefing
5. The Weekly Show with Jon Stewart

How many episodes of Matt Talks Hospitality are there?

Matt Talks Hospitality launched 8 years ago and published 44 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Matt Talks Hospitality?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for Matt Talks Hospitality?

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What guests have appeared on Matt Talks Hospitality?

Recent guests on Matt Talks Hospitality include:

1. Diogo Vaz Ferreira
2. Dina Belon
3. Charlie Delamare
4. Claudia Meglin
5. Henry Blackman
6. Manisha Athukorala
7. Joe Pettigrew
8. Ellen Hartelius

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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