
Conversations on enterprise service management and digital transformation. Hosted by Barclay Rae and Ian Aitchison, the podcast explores the practical realities of modern IT and service leadership, covering technology, service management, people, governance, automation, and business change. Episodes usually include a short trivia segment and feature the podcast mascots, a cockroach and a mouse. Re... more
| Publishes | Twice monthly | Episodes | 137 | Founded | 4 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Category | Technology | |||

Barclay and Ian are back with a preview of what's happening at SITS26 next week, and the pulse check they're putting out in the run-up.
The Enterprise Digital Podcast has its keynote on day two, and rather than walk on with a fixed view, Barclay and... more
Sami Kallio, CEO and co-founder of HappySignals, joins Barclay and Ian to reflect on 12 years of measuring employee experience in IT — and what the data tells us about how the industry has and hasn't changed.
The conversation covers why happiness sc... more
Rob Akershoek joins Barclay and Ian this week for a conversation that will feel uncomfortably familiar to anyone who's ever tried to get a straight answer out of their organisation about what IT services it actually delivers.
Most organisations can'... more
Barclay and Ian are back this week, and after a brief detour into the world of AI-powered smell (yes, really), they settle in for a reflective look at the SDI SPARK26 show in Birmingham. What made it feel fresh? Which sessions stood out? And what sep... more
Stephen Mann from ITSM.tools joins Barclay and Ian for a wide-ranging conversation about innovation, adoption, and why the industry keeps going round in circles. The discussion covers the gap between what emerging technology promises and what organis... more
Episode 128 of the Enterprise Digital Podcast features Sarah-Jane Bulley, Service Delivery Manager, talking through what it looks like to build a service desk and ITSM operation from the ground up.
Sarah-Jane is currently doing exactly that, designi... more
Episode 127 of the Enterprise Digital Podcast is on the topic everyone in service management is talking about. Barclay Rae and Ian Aitchison are joined by Vicky Hunter, Portfolio Director at PeopleCert, to talk through the newly announced ITIL (Versi... more
Episode 126 features Faith Thomas, Lead IT Service Management Practitioner at the University of Birmingham, discussing neurodiversity in the workplace and how agile practices can create environments where neurodiverse teams thrive.
Faith shares her ... more
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Listeners, social reach, demographics and more for this podcast.
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These podcasts share a similar audience with The Enterprise Digital Podcast:
1. The IT Experience Podcast
2. The ITSM Practice: Elevating ITSM and IT Security Knowledge
3. The Enterprise Architecture Experience
The Enterprise Digital Podcast launched 4 years ago and published 137 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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