The ITSM Practice: Elevating ITSM and IT Security Knowledge
Luigi FerriJoin Luigi Ferri, an experienced ITSM & IT Security Professional, in 'The ITSM Practice.' Explore IT Service Management and IT Security, uncovering innovations and best practices with insights from leading organizations like Volkswagen Financial Services, Vodafone, and more. Each episode offers practical guides and expert discussions for learning and growth. Ideal for all ITSM and IT Security Prof... more
| Publishes | Weekly | Episodes | 154 | Founded | 3 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Category | Technology | |||
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Latest Episodes
Why do organizations struggle to trust their operational data despite having plenty of it? In this episode of The ITSM Practice Podcast, Luigi Ferri explains the critical difference between data quality and data integrity, and why CIOs must build ope... more
Preparing for the ITIL 5 Foundation exam? Discover why successful candidates focus on understanding the ITIL Value System, Value Chain, Governance, AI Capability, Four Dimensions, and Service Lifecycles as one connected system instead of isolated cha... more
In this episode, Luigi Ferri explores why organisations often take the wrong first step when preparing for PSD3 compliance. Rather than rushing into new tools, fraud platforms, or transformation programmes, PSD3 readiness begins with observation. Lea... more
Why do most AI security strategies fail in the midmarket? In this episode of The ITSM Practice Podcast, we explore why successful AI security is not about buying more AI tools but about building the right foundation first. Learn how identity manageme... more
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- Fantastic golden nuggets
Bite sized golden nuggets. Luigi always outlines such interesting topics in a well thought out manner.
Insightful and informative always. I love these topics and Luigi’s style . A must listen for anyone interested in learning from a real guru on many ITSM and much more .
Grazie Luigi
Apple Podcasts5davina
United Kingdom3 months ago
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Apple Podcasts | #114 |  Brazil/Technology |
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Frequently Asked Questions About This Podcast
What is This Podcast about and what kind of topics does it cover?
This show targets IT leaders and practitioners seeking practical guidance on IT service management and security governance. Across episodes, topics like PSD3 governance, identity-driven security, cloud responsibility, and enterprise architecture are explored through host-led discussions and real‑world anecdotes. The host emphasizes governance, incident response, and architecture as foundations for resilient IT programs, often arguing for coherence and ownership before rushing into large-scale programs. A standout aspect is the focus on organizational behavior, decision rights, and accountability, making it valuable for listeners who want concrete frameworks to improve risk, resilience, and operational clarity in complex environments.
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Which podcasts are similar to this podcast?
These podcasts share a similar audience with this podcast:
1. Service Management Leadership Podcast
2. Friday Night Comedy from BBC Radio 4
3. Wait Wait... Don't Tell Me!
4. TRUMP100
How many episodes of this podcast are there?
this podcast launched 3 years ago and published 154 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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What guests have appeared on this podcast?
Recent guests on this podcast include:
1. Tarun Ramesh
2. Casey Zduniak
3. Stefan Kempter
4. Adrian Bunea
5. David Barrow
6. Jeffrey T. Fertiller
7. Jeffrey Tefertiller
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