The ITSM Practice: Elevating ITSM and IT Security Knowledge
Luigi FerriJoin Luigi Ferri, an experienced ITSM & IT Security Professional, in 'The ITSM Practice.' Explore IT Service Management and IT Security, uncovering innovations and best practices with insights from leading organizations like Volkswagen Financial Services, Vodafone, and more. Each episode offers practical guides and expert discussions for learning and growth. Ideal for all ITSM and IT Security Prof... more
| Publishes | Weekly | Episodes | 136 | Founded | 2 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Category | Technology | |||
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Latest Episodes
ITIL 5 marks a decisive shift in IT Service Management. Moving beyond ITIL 4, it reframes services as AI-enabled digital product–service systems governed through data-driven decision models. This episode explores governance, accountability, CIO and C... more
In this episode of The ITSM Practice Podcast, Luigi Ferri explains why IT maturity is the decisive factor in successful IT carve-outs. From dependency mapping to ITIL v3 governance and continuity stress testing, the episode shows how disciplined IT S... more
HITRUST certification is not a shortcut to trust. In this episode of The ITSM Practice Podcast, Luigi Ferri explains why real success with HITRUST depends on operational maturity, disciplined processes, and ITIL 4 practices. Learn how process consist... more
In this episode of The ITSM Practice Podcast, we explore what FISMA really means for midsize, cloud-native security teams. Using real-world scenarios, we explain why FISMA was built for federal systems, where it clashes with cloud responsibility mode... more
As AI expands the security perimeter, CISOs face new questions about data, trust, and accountability. This episode explains how combining ISO/IEC 27001 and ISO/IEC 42001 creates a unified governance engine for information security and AI governance. ... more
In this episode of The ITSM Practice Podcast, Luigi Ferri explains why PCI P2PE is not just encryption but a security-by-design discipline. Learn how point-to-point encryption eliminates clear-text card data, reduces breach impact, simplifies PCI com... more
In this episode of The ITSM Practice Podcast, Luigi Ferri explains how ITIL v3 processes enable compliance with GSMA SAS-SM for secure eSIM provisioning. Discover how governance, service design, change, and continual improvement turn security from th... more
Why do mature ITSM programs still fail? This episode explores the hidden risks behind ITSM stagnation, loss of executive sponsorship, outdated KPIs, rigid processes, and misaligned culture. Learn how to sustain ITSM maturity through continual improve... more
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Frequently Asked Questions About This Podcast
What is This Podcast about and what kind of topics does it cover?
Focusing on IT Service Management (ITSM) and IT Security, this series provides valuable insights into emerging trends, best practices, and innovative strategies relevant to professionals in the field. Through expert discussions and practical guides, the discussion emphasizes the importance of adapting to the evolving digital landscape while maintaining robust service delivery and compliance frameworks. Notable topics include AI adoption, governance, risk, and compliance, making this series particularly beneficial for IT leaders eager to enhance their organizations' service capabilities and security measures. The blend of expert analysis and actionable advice positions this series as a vital resource for those looking to elevate their ITSM a... more
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this podcast launched 2 years ago and published 136 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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What guests have appeared on this podcast?
Recent guests on this podcast include:
1. Tarun Ramesh
2. Casey Zduniak
3. Stefan Kempter
4. Adrian Bunea
5. David Barrow
6. Jeffrey T. Fertiller
7. Jeffrey Tefertiller
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