The ITSM Practice: Elevating ITSM and IT Security Knowledge
Luigi FerriJoin Luigi Ferri, an experienced ITSM & IT Security Professional, in 'The ITSM Practice.' Explore IT Service Management and IT Security, uncovering innovations and best practices with insights from leading organizations like Volkswagen Financial Services, Vodafone, and more. Each episode offers practical guides and expert discussions for learning and growth. Ideal for all ITSM and IT Security Prof... more
| Publishes | Weekly | Episodes | 170 | Founded | 3 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Category | Technology | |||
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Latest Episodes
Is your cybersecurity team built around security capabilities or vendor products? In this episode of The ITSM Practice Podcast, Luigi Ferri explores why CISOs should prioritize security skills, detection and response, identity security, and operation... more
How can an MSP grow revenue without growing headcount at the same rate? In this episode of The ITSM Practice Podcast, Luigi Ferri explores how MSPs can protect margins through a scalable Target Operating Model, standardization, automation, AI, knowle... more
What happens when a cyber-physical threat crosses Cybersecurity, Physical Security, Facilities and IT Operations? This episode explores how SOC teams can correlate signals, establish incident ownership, define escalation thresholds and build a unifie... more
Does your SOC really protect the entire business, or does its visibility stop at the firewall? In this episode of The ITSM Practice Podcast, Luigi Ferri explores drone threats against data centers and what they reveal about gaps between Cybersecurity... more
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- Fantastic golden nuggets
Bite sized golden nuggets. Luigi always outlines such interesting topics in a well thought out manner.
Insightful and informative always. I love these topics and Luigi’s style . A must listen for anyone interested in learning from a real guru on many ITSM and much more .
Grazie Luigi
Apple Podcasts5davina
United Kingdom7 months ago
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Apple Podcasts | #202 |  Canada/Technology |
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Frequently Asked Questions About This Podcast
What is This Podcast about and what kind of topics does it cover?
This show focuses on IT Service Management and IT security, blending governance, data quality, and practical architectures with a strong emphasis on turning IT data into business value. Episodes often center on risk, resilience, and how to design services and measures that actually improve incident response, compliance, and customer outcomes. A notable strength is a consistent host-driven perspective that connects technical detail to real-world business impact, governance ownership, and scalable operating models. The format leans practical and theory-informed, with a strong preference for frameworks (ITIL, PSD3, ISA/ISO concepts) and concrete advice for MSPs, mid-market teams, and enterprise practitioners seeking actionable guidance without... more
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Which podcasts are similar to this podcast?
These podcasts share a similar audience with this podcast:
1. Service Management Leadership Podcast
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4. This Is Why
5. TRUMP100
How many episodes of this podcast are there?
this podcast launched 3 years ago and published 170 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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What guests have appeared on this podcast?
Recent guests on this podcast include:
1. Tarun Ramesh
2. Casey Zduniak
3. Stefan Kempter
4. Adrian Bunea
5. David Barrow
6. Jeffrey T. Fertiller
7. Jeffrey Tefertiller
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