The ITSM Practice: Elevating ITSM and IT Security Knowledge
Luigi FerriJoin Luigi Ferri, an experienced ITSM & IT Security Professional, in 'The ITSM Practice.' Explore IT Service Management and IT Security, uncovering innovations and best practices with insights from leading organizations like Volkswagen Financial Services, Vodafone, and more. Each episode offers practical guides and expert discussions for learning and growth. Ideal for all ITSM and IT Security Prof... more
| Publishes | Weekly | Episodes | 151 | Founded | 3 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Category | Technology | |||
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Latest Episodes
Why do most AI security strategies fail in the midmarket? In this episode of The ITSM Practice Podcast, we explore why successful AI security is not about buying more AI tools but about building the right foundation first. Learn how identity manageme... more
Are modern enterprises losing control of their architecture? In this episode, Luigi Ferri explores why cloud adoption, outsourcing, SaaS expansion, and fragmented governance are creating hidden dependencies and increasing operational risk. Discover h... more
AI is changing cybersecurity faster than most organizations can govern it.
In this episode of The ITSM Practice Podcast, Luigi Ferri explores why identity has become the true enterprise perimeter. As organizations race to deploy Agentic AI, autonom... more
FINMA Circular 2023/1 is transforming operational resilience from a compliance exercise into a strategic leadership priority for Swiss banks. In this episode, Luigi Ferri explains why ITIL 4 is far more than ITSM, it is a powerful enterprise operatin... more
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- Fantastic golden nuggets
Bite sized golden nuggets. Luigi always outlines such interesting topics in a well thought out manner.
Insightful and informative always. I love these topics and Luigi’s style . A must listen for anyone interested in learning from a real guru on many ITSM and much more .
Grazie Luigi
Apple Podcasts5davina
United Kingdom2 months ago
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Apple Podcasts | #189 |  Switzerland/Technology |
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Frequently Asked Questions About This Podcast
What is This Podcast about and what kind of topics does it cover?
A practitioner-focused series exploring IT service management (ITSM) and IT security, with frequent dives into governance, risk ownership, and practical frameworks. Episodes cover topics like ITIL 5, governance, automation, and AI-enabled service delivery, often centering on how to empower decision rights, improve accountability, and align security with real-world workflows. Listeners likely include IT leaders and professionals seeking actionable guidance to mature their programs, manage compliance, and drive value through better design and governance of complex systems. Noteworthy are its deep dives into governance of IT and security, the emphasis on moving from explanations to ownership, and a consistent focus on pragmatic, actionable gui... more
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Which podcasts are similar to this podcast?
These podcasts share a similar audience with this podcast:
1. Service Management Leadership Podcast
2. Wait Wait... Don't Tell Me!
How many episodes of this podcast are there?
this podcast launched 3 years ago and published 151 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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What guests have appeared on this podcast?
Recent guests on this podcast include:
1. Tarun Ramesh
2. Casey Zduniak
3. Stefan Kempter
4. Adrian Bunea
5. David Barrow
6. Jeffrey T. Fertiller
7. Jeffrey Tefertiller
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