
Thank you for visiting the Service Management Leadership Podcast. Our goal is to elevate conversations across the globe. This podcast platform will feature prominent leaders in the industry willing to share their expertise. Below, you will see a schedule of podcast hosts: ■ Monday: Jeffrey Tefertiller – Service Delivery topics ■ Tuesday: David Cannon, PeopleCert ■ Wednesday: Kenneth Gonzalez ■ Thu... more
| Publishes | Daily | Episodes | 1092 | Founded | 5 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Category | Technology | |||

In this episode, Jeffrey encourages leaders to consider two unspoken critical success factors for their next initiative.
Each week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeffrey is th... more
Service Notes Podcast is your go-to resource for all things service management. Whether you're an IT professional, a customer service leader, or anyone looking to optimize their organization's processes.
We deliver valuable insights every week with ... more
In this episode, Jeffrey continues his series on the CMDB, discussing ongoing governance
Each week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeffrey is the founder of Service Management ... more
In this episode, Jeffrey discusses the topic of risk and how we must learn to acknowledge and accept or mitigate the risk.
Each week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeffrey is ... more
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This is a nice podcast with great and actual subjects concerning service management.
Thanks Jeffrey.
Key themes from listener reviews, highlighting what works and what could be improved about the show.
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Apple Podcasts | #126 |
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Focused on service management, this podcast features a variety of discussions about leadership, technology, and the impact of artificial intelligence on organizational practices. Episodes frequently tackle themes such as the importance of maintaining a clear vision in service delivery, the balance between automation and human skills, and the evolving role of service professionals amidst technological advancements. Unique narratives draw from historical examples and data-driven insights, providing listeners with valuable knowledge about best practices in service management and the crucial role of effective communication across departments. Overall, the content appeals to those interested in the intersection of technology and management, offe... more
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Service Management Leadership Podcast launched 5 years ago and published 1092 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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Recent guests on Service Management Leadership Podcast include:
1. Ramy Shehata
2. Andrew Davis
3. Professor Ahmed Banafa
4. Hind Diouani
5. Karen Brusch
6. David Flesh
7. Heather Borrows
8. Priyanka Sharma
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