Customer Friendship™ Conversations
DixaWhat’s the secret to creating loyal customer relationships that last? more
| Publishes | Weekly | Episodes | 13 | Founded | a year ago |
|---|---|---|---|---|---|
| Categories | BusinessTechnologyMarketing | ||||
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Latest Episodes
It’s a brand new year and we’re excited for all the things we have planned for 2024 at Dixa. Of course, there’s no better time for introspection than the start of a new year. That’s why, on this episode, we’re going to stop and take a look back at so... more
Phillip Sonderskov is Global Customer Service Manager at HiFi Klubben. They’re a high-quality audio retailer and now they sell home theatre equipment too. Founded in 1980, they pride themselves on selling quality products and now, in addition to thei... more
Lauren Klaskov is E-commerce & B2B Manager at momkind. They’re an organization that offers care for pregnancy, childbirth, and all the time spent afterward in motherhood. But they don't just sell parental products; they also foster an entire communit... more
Matt Dixon is the bestselling author of The Challenger Sale, The Effortless Experience, The Challenger Customer and The JOLT Effect -- four books that are absolute must-reads in the field of customer experience. He joins us for a talk about everythin... more
Becky Hickey is the Head of CS at Oliver Bonas. If you’re one of our British listeners, then odds are you’re already familiar with the independent British lifestyle store, but for our international listeners, they’re a beloved company that sells ever... more
We’re celebrating things here at Customer Friendship Conversations because, in this episode, we're speaking with Benedikt Peine, the Unit Lead Service at celebrate company. They’re a business developing and producing digital services and stationery p... more
In this episode, our customer experience hero is Luke Bishop. Luke is the Head of CX at KatKin, a fresh meal subscription service for cats. KatKin offer a premium product – and with that, customers expect a premium service. It’s easier said than done... more
This is a particularly spicy episode of the podcast because we're talking to Cherina Røsand. She’s the Head of Customer Care at Sinful Group, an award-winning e-commerce sex toy business. As you can imagine, customer experience takes an entirely diff... more
Insights
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Chart Rankings
Apple Podcasts | #168 |  Israel/Business/Marketing |
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Audience
Listeners, engagement and demographics and more for this podcast.
| Gender Skew | Engagement Score | Primary Location | |||
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How many episodes of Customer Friendship™ Conversations are there?
Customer Friendship™ Conversations launched a year ago and published 13 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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