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Beyond the Handbooks

The Travel Advisor's Handbooks

Welcome to Beyond the Handbooks — practical insight from the minds behind the manuals.

This is the podcast for travel advisors who want to think deeper, sell smarter, and build stronger businesses — beyond what fits on the page.

Hosted by the authors of the best-selling Travel Advisor Handbooks series - CLIA Hall of Famers Michael Akana and Christopher Grum, Elite Cruise Counsellor Scott McAlist... more

PublishesWeeklyEpisodes18Founded5 months ago
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Latest Episodes

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What did you miss if you skipped our 2026 Seminar at Sea? Michael, Chris, Danielle, and Scott talk about our favorite parts and look ahead to 2027.

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Michael, Chris, and Scott discuss whether or not advisors should narrow their focus and specialize in a specific niche of travel.

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Work time vs. personal time. Emergency vs. non-emergency. Michael, Chris, and Scott discuss setting boundaries with clients and how to navigate being available in this on-demand world.

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Our newest work is now available! Michael, Chris, and Scott talk about today's release of their third book - The Travel Advisor's Cruise Line Handbook.

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Every travel advisor has been asked this question: "Why should I book with you?" Michael, Chris, and Scott share how they answer this question when a new client asks.

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The war with Iran is just the latest in a series of events around that world that cause worry for travelers. Michael, Chris, and Scott share their thoughts on how to ease client anxiety over world events.

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Michael, Chris, Scott, and Danielle have all the details in this deep dive into our 4th Annual Seminar at Sea.

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Every travel advisor has experienced a difficult client. But WHY are they being difficult? Is it a legitimate concern, or are they just hard to work with? Michael, Chris, and Scott have some thoughts and some tips.

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Beyond the Handbooks launched 5 months ago and published 18 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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