TIQUE Talks: The Business Podcast for Travel Advisors

Robin Bradley and Jennifer Jacob

Travel Advisors

Travel Industry

Client Experience

Client Relationships

Luxury Travel

Work-Life Balance

Burnout

Planning Fees

Travel Advising

CRM

Business Growth

Boundaries

Marketing Strategies

Social Media Marketing

Lead Generation

Networking

Mentorship

Niche Marketing

Personalization

Branding

Welcome to TIQUE Talks Podcast - a live-workshop style travel business podcast packed with actionable step-by-step tips that are helping hundreds of travel advisors redefine success, grow their bottom line, and find balance in their business. Join us, Florida-based business partners Robin Bradley and Jennifer Jacob, for value-packed, hilarious conversations and impactful interviews with other indu... more

243 ratings

Publishes	Daily	Episodes	243	Founded	4 years ago
Number of Listeners		Categories	MarketingBusinessEntrepreneurship

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Latest Episodes

243. Hot Take: How To Get Clients To Read Your Emails

Don't miss the Travel Business Intensive, happening August 24-26! Learn more and grab your ticket here → RESERVE MY SPOT!

You can’t force your clients to read your emails. But you can make it a whole lot more likely. In this week’s Hot Take, Robin a... more

Yesterday • 23 min

242. Summer Series: Client Experience Boundaries

Thanks to Our Tique Talks Sponsors:

• Travel Collection - Connect and learn more about TC’s DMCs

• Smeuse Studio - Receive 15% off your first purchase in the shop with code TIQUE

A great client experience shouldn’t require a travel advisor to be av... more

11 Aug 2026 • 38 min

241. Hot Take: "Start Before You're Ready" Is Terrible Advice

Don't miss the Travel Business Intensive, happening August 24-26! Learn more and grab your ticket here → RESERVE MY SPOT!

Forget the "just start." While waiting for perfection will keep you stuck, jumping in before your business is ready can cost yo... more

7 Aug 2026 • 26 min

240. Summer Series: Financial Boundaries

Thanks to Our Tique Talks Sponsors:

• Travel Collection - Connect and learn more about TC’s DMCs

• Smeuse Studio - Receive 15% off your first purchase in the shop with code TIQUE

"Charge fees, please." That's the entire episode in one sentence, acc... more

4 Aug 2026 • 41 min

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Recent Guests

Angie Licea

President, Global Travel Collection

Global Travel Collection

Episode: 234. Getting From 1M to 3M In Sales...And Beyond with Angie Licea

Mimi Lichtenstein

Founder of Truvay Travel, a referral-only boutique travel advisory based in Hanover, NH

Truvay Travel

Episode: 232. Designing a Life That You Love Through Balance with Mimi Lichtenstein

Ashley Brock

Speaker at Travel Business Intensive; runs Paid Ads with Ashley

Paid Ads with Ashley

Episode: 231. Hot Take: The Cost Of Marketing

Natalie Payne-Smith

VP of Sales at Calliope Collective

Calliope Collective

Episode: 230. Finding the Balance Between Splurge and Value-Stays with Natalie Payne

Melissa Franks

Fractional Chief Operating Officer

Travel Business Intensive

Episode: 229. Hot Take: You Need SOP's

Catherine Denham

Founder of Catherine Denham Travel and affiliate of Brownell Travel

Brownell Travel

Episode: 228. Evolving a Business That Works for You with Catherine Denham Travel, An Independent Affiliate of Brownell

Katie Ferrari

Regional Vice President of Global Sales for Hyatt's Luxury, Lifestyle, and Leisure team (Americas)

Hyatt

Episode: 224. What it Means to Have a Preferred Partnership with Katie Ferrari of Hyatt Hotels Corporation

Marsha-Ann Donaldson

Speaker invited to discuss selling with authenticity

Travel Business Intensive speaker

Episode: 223. Hot Take: What "Sales" is NOT

Jessica Marx

Founder of Tailored Premier and strategic advisor

Tailored Premier

Episode: 222. How To Audit Your Business with Jessica Marx

Hosts

Robin Bradley

Host of TIQUE Talks with a focus on travel advisors' business growth and operational systems.

Jennifer Jacob

Co-host focusing on actionable guidance for travel advisors and building sustainable businesses.

Reviews

4.9 out of 5 stars from 243 ratings

Thank you Tique Talks
I look forward to the podcast and hot takes every week. Robin and Jennifer are articulate, informative, and professional. Thank you for providing such fabulous dialogue for us. I am 37 years in and I still learn for you every time I listen. ❤️🎉🥂
Apple Podcasts
5
Kerry Berlinquette
Canadaa month ago
Jam Packed with Actionable Information
After just one podcast, I’m hooked. As a new travel advisor, I’ve been searching for a podcast that will give me practical information.
Now I’ve found it! TIQUE Talks is full of information that works for me. I don’t feel talked down to because I’m a newbie, I feel valued.
I’m now a follower of TIQUE Talks and am going to binge listen!
Apple Podcasts
5
7511jarmen
United States2 months ago
Pretty much obsessed!
Ten years in the high end travel sector and now building my own. So empowered by these great conversations! Thank you.
Apple Podcasts
5
Nathan S H
United States3 months ago
My Go-to Resource
I’m just starting out on this TA journey and Robin & Jennifer have been the BEST resource for setting up structure and systems, and providing insights into running a successful business. My new favorite podcast!
Apple Podcasts
5
Carlasha88
United States4 months ago
Your travel best friends
Longtime listener and first time review writer! I’ve been a TA for 7ish years and find so much value in every episode.
Apple Podcasts
5
PCLoadLetter01
United States7 months ago

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Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Fans describe the hosts as relatable, insightful, and uncompromising on value and transparency.

Listeners praise the show as a go-to resource for building a travel business with practical, repeatable systems.

Guests and topics are consistently actionable and industry-forward, driving real business outcomes for advisors.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts	#32	United States/Business/Marketing
Apple Podcasts	#25	Canada/Business/Marketing
Apple Podcasts	#196	Australia/Business/Marketing
Apple Podcasts	#14	Colombia/Business/Marketing
Apple Podcasts	#73	Poland/Business/Marketing
Apple Podcasts	#80	Israel/Business/Marketing

Talking Points

Recent interactions between the hosts and their guests.

226. Using AI For Your Client Workflow with Heather Keller

Q: What's your stance on data privacy when using AI tools like ChatGPT or Claude?

Use private data settings, avoid free accounts for client data, and consider terms and conditions about recording and deriving notes. If needed, reference a separate episode about AI and data security for more detail.

226. Using AI For Your Client Workflow with Heather Keller

Q: How do you handle pushback or difficult client questions when using AI-generated responses?

I use the empathize-explain-offer options framework, with built-in pushback scripts. The GPT suggests two options and avoids offering refunds or calls unless appropriate, reducing emotional fatigue while maintaining professional client interactions.

226. Using AI For Your Client Workflow with Heather Keller

Q: Can you walk us through how you structure a GPT for client emails and what data you feed it?

I train the GPT on my client workflow guide, the TIQUE training materials, and the trip lifecycle. It pulls from those structured sources to generate email drafts, asks qualifying questions, and aligns with the brand voice. I also specify sources (e.g., Michelin Guides for restaurant data) and set up a template that outputs in an email-friendly format.

224. What it Means to Have a Preferred Partnership with Katie Ferrari of Hyatt Hotels Corporation

Q: What does it mean to have a preferred partnership from the brand side?

It means building a close, advisor-focused relationship where the brand provides insider access, personalized support, and tools like Privé to ensure the advisor can confidently match the right client with the right property and experiences.

214. Creating Seamless Multi-Destination Trips with a DMC with Milena Stancati

Q: What is the best way for an advisor to approach multi-country itineraries in terms of process?

Think of it as a repeatable product line with standard templates, including a single, comprehensive client brief and a transition checklist, so you can preempt gaps and maintain consistency across destinations.

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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

This show targets travel professionals who want practical, systems-driven guidance for growing a travel business while maintaining balance. Episodes center on pricing, client management, supplier relationships, DMC networks, and scalable operations, all delivered with candid, real-world examples from seasoned hosts. A standout is the ongoing emphasis on actionable frameworks, transparent communications, and building sustainable, margin-conscious businesses rather than chasing hype. Listeners can expect approachable coaching-style interviews with industry veterans and a knack for turning complex topics into repeatable processes, making it valuable for both new and established advisors seeking measurable improvements.

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Which podcasts are similar to this podcast?

These podcasts share a similar audience with this podcast:

1. Masters in Travel
2. The No BS Travel Advisor™️
3. The Art Of Selling Travel Podcast
4. 7 Figure Cruise Business
5. The TIN Lounge

How many episodes of this podcast are there?

this podcast launched 4 years ago and published 243 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Angie Licea
2. Mimi Lichtenstein
3. Ashley Brock
4. Natalie Payne-Smith
5. Melissa Franks
6. Catherine Denham
7. Katie Ferrari
8. Marsha-Ann Donaldson

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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