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Trade Secrets Podcast

Travel Weekly
Travel Advisors
Travel Technology
Travel Industry
Luxury Travel
Artificial Intelligence
Email Marketing
Destination Management Companies
Axus Travel App
Media Relations
CRM Software
Brand Identity
Substack
Italy
River Cruising
Itinerary Management
TIQUE
Technology In Travel
Travel42
Succession Planning
Networking

Welcome to Trade Secrets, a podcast from the editors of Travel Weekly, where travel advisors ask -- and answer -- questions. On each podcast, our editors will ask a veteran travel advisor to join them and field listeners’ questions. Topics will range from business advice to industry trends, history and more — as long as it’s travel-related, we want to address it! Find Trade Secrets wherever you ge... more

PublishesTwice monthlyEpisodes100Founded6 years ago
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Places & TravelAviationLeisureSociety & Culture

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Artwork for Trade Secrets Podcast

Latest Episodes

Starting a career as a travel advisor is exciting, but it can also feel like drinking from a fire hose. From picking the right education programs and mastering daily organization to sending clients to a destination you’ve never set foot in — where do... more

As a travel advisor or supplier, what are your most pressing legal questions? That was the question posed to attendees at Future Leaders in Travel, an event for young travel advisors and suppliers powered by Travel Weekly’s sister publication, Travel... more

Picking a niche – or two – is a solid strategy for any agency business. This week on Trade Secrets, co-hosts Emma Weissmann and Jamie Biesiada break down the benefits of specialization with Avoya’s Mickey McBride and top producer Dana Dziegiel. They ... more

This week, Trade Secrets is coming to you from the halls of the Aria Resort & Casino at Virtuoso Travel Week. Co-host Jamie Biesiada is joined by guest host Johanna Jainchill, Travel Weekly’s editor in chief, and Virtuoso’s own David Kolner and Misty... more

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Recent Guests

Stephanie Hankins
Attorney with Ment Law Group, travel advisor
Ment Law Group / FORA
Episode: Trade Secrets on the road: Ask a lawyer at Future Leaders in Travel (feat. Stephanie Hankins of Ment Law Group)
Mickey McBride
Vice President of Sales at Avoya Travel
Avoya Travel
Episode: To niche, or not to niche? Finding your agency’s sweet spot (feat. Mickey McBride and Dana Dziegiel)
Dana Dziegiel
Owner of Gypsy Travels
Avoya Travel (affiliate)
Episode: To niche, or not to niche? Finding your agency’s sweet spot (feat. Mickey McBride and Dana Dziegiel)
Misty Belles
VP of Global PR, Virtuoso
Virtuoso
Episode: Is fall the new summer? Unpacking luxury travel trends with Virtuoso (feat. David Kolner & Misty Belles)
David Kolner
Strategic Communications, Virtuoso
Virtuoso
Episode: Is fall the new summer? Unpacking luxury travel trends with Virtuoso (feat. David Kolner & Misty Belles)
Kimberly Wilson Wetty
Founder of Keep Wondering Why; former co-owner and co-president of Valerie Wilson Travel
Keep Wondering Why / Valerie Wilson Travel
Episode: “Breaking the glass:” From family-owned Valerie Wilson Travel to a new homegrown initiative (feat: Kimberly Wilson Wetty)
Michelle Fee
CEO of Cruise Planners
Cruise Planners
Episode: Are travel bookings slowing down right now? (feat. Michelle Fee and Ryan Ranahan)
Ryan Ranahan
Vice President of Cruise and Strategic Partnerships at Oasis Travel Network
Oasis Travel Network
Episode: Are travel bookings slowing down right now? (feat. Michelle Fee and Ryan Ranahan)
Michael Dovey
Owner and director, MD Travel Services Limited
MD Travel Services Limited
Episode: When the answer is never ‘no’: The world of entertainment travel (Global Travel Collection, part 2)

Hosts

Jamie Biesiada
Host of Trade Secrets; senior editor at Travel Weekly; experienced travel journalist with leadership in industry storytelling
Emma Weissmann
Co-host of Trade Secrets; Features Editor; experienced journalist focusing on destinations, retail travel, and multimedia storytelling

Reviews

5.0 out of 5 stars from 51 ratings
  • Feels Like Talking Shop With Friends

    I never miss an episode of Trade Secrets Podcast—Jamie and Emma make it feel like you’re just hanging out with industry friends who happen to be super smart. I love how they bring on guest advisors to answer real listener questions, so every episode feels practical and relevant to what I’m working through in my own business. It’s the perfect mix of professional insight and casual conversation, and I always walk away with a new idea to try. Definitely a five-star listen!

    Apple Podcasts
    5
    ARAY224
    United Statesa year ago
  • Emma and Jamie are the best!

    If you’re in the travel industry, this is a must listen!

    Apple Podcasts
    5
    Mike Schottey
    United Statesa year ago
  • My go to podcast!

    “Trade Secrets" has quickly become my go-to podcast. Each episode is packed with valuable insights and information that not only broaden my knowledge but also enhance my professional skills. I consistently learn something new, which directly benefits my work and my clients. The content is engaging and relevant, making it a must-listen for anyone looking to grow in their field. Highly recommended!

    Apple Podcasts
    5
    Wander Along With Ash!
    United States2 years ago
  • What a great show!

    You two are so knowledgeable and well spoken. Keep up the good work I love listening

    Apple Podcasts
    5
    JoeKwas
    United States2 years ago
  • Love it!

    I love this podcast. I love the natural balance and ease of the conversation between Emma and Jamie. They have wonderful guests and provide insightful updates. Thanks, ladies!

    Apple Podcasts
    5
    ChrisA_STN
    United States3 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Hosts' dynamic makes discussions feel like industry peers offering real-world advice.
High-quality guests and actionable tactics are repeatedly highlighted by reviewers.
Listeners praise practical, shop-floor applicability of insights and guest expertise.

Chart Rankings

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Talking Points

Recent interactions between the hosts and their guests.

Trade Secrets on the road: Ask a lawyer at Future Leaders in Travel (feat. Stephanie Hankins of Ment Law Group)
Q: How should an advisor handle waivers and ensure clients understand them?
Waivers are a risk-management tool but not a substitute for proper communications or service-level commitments. They should be clearly presented, signed (electronically is fine), and used as part of a broader documented process so clients understand what they are agreeing to.
Trade Secrets on the road: Ask a lawyer at Future Leaders in Travel (feat. Stephanie Hankins of Ment Law Group)
Q: What are the biggest legal mistakes you see travel advisors make?
The most common error is assuming you don't need formal legal protections when working with family and friends, which can backfire with a chargeback or liability. Advisors should have their own terms and conditions, not rely on host agency terms, and maintain a professional posture to shield personal assets.
To niche, or not to niche? Finding your agency’s sweet spot (feat. Mickey McBride and Dana Dziegiel)
Q: Is niching down still the best strategy in today's market, or should advisors stay more general but position themselves differently?
There isn't one formula; success comes from identifying core strengths and building a value proposition around areas where you are genuinely expert, while staying open to pivoting as client needs evolve.
Is fall the new summer? Unpacking luxury travel trends with Virtuoso (feat. David Kolner & Misty Belles)
Q: What destinations are hot for fall travel, and why is Europe strong this season?
Europe remains a standout, with strong growth in the French Riviera and Greek Isles, and Japan continuing to be a top destination. The trend is driven by film/TV exposure, new experiences, and travelers seeking longer stays and country-hopping itineraries.
“Breaking the glass:” From family-owned Valerie Wilson Travel to a new homegrown initiative (feat: Kimberly Wilson Wetty)
Q: What is your advice for a travel advisor who wants to start the conversation about pronouns and inclusion with clients?
Start with asking clients for the pronouns and preferred terms, use people's names when in doubt, and consider a luncheon or workshop to train teams. Create open dialogue about what makes clients feel welcomed, and be prepared to adjust systems and forms to include non-binary options and inclusive language.

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Frequently Asked Questions About Trade Secrets Podcast

What is Trade Secrets Podcast about and what kind of topics does it cover?

The show centers on practical guidance for travel professionals, industry trends, and strategy, featuring veteran advisers, agency leaders, and niche specialists. Episodes cover luxury travel dynamics, succession and business continuity, branding and content strategy, entertainment travel, UHNW client service, and crisis communications in travel. Across conversations, listeners get real-world frameworks for growth, risk management, and client engagement, plus behind-the-scenes insights from large trade publications and prominent industry events. A standout aspect is the blend of hands-on tactics (group bookings, blogging, AI in content) with big-picture chapters (sustainability, brand stewardship, and safeguarding family businesses), making... more

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Which podcasts are similar to Trade Secrets Podcast?

These podcasts share a similar audience with Trade Secrets Podcast:

1. TIQUE Talks: The Business Podcast for Travel Advisors
2. The TIN Lounge
3. Masters in Travel
4. The Art Of Selling Travel Podcast
5. The Folo by Travel Weekly

How many episodes of Trade Secrets Podcast are there?

Trade Secrets Podcast launched 6 years ago and published 100 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Trade Secrets Podcast?

Recent guests on Trade Secrets Podcast include:

1. Stephanie Hankins
2. Mickey McBride
3. Dana Dziegiel
4. Misty Belles
5. David Kolner
6. Kimberly Wilson Wetty
7. Michelle Fee
8. Ryan Ranahan

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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