Artwork for Why Service Design Thinking

Why Service Design Thinking

Why Service Design Thinking

Why Service Design Thinking is podcast that helps business to do things better and do better things. Service design is one of the next big competitive advantages in business and it is being used with great success by corporations and other large organizations around the world. But how can a smaller business, a startup, or a nonprofit adopt these innovative techniques? We talk with experts in the field and share lots of case studies on how you can engage your customers, create delightful experiences, and build a lasting legacy. Don’t forget to listen until the very end, for this week’s design challenge. Hosted by: Marina Terteryan Want to keep in touch? Sign up for the mailing list at for access to useful freebies and bonus resources that won’t be available anywhere else. Like what you hear? Please subscribe, rate, and review us!


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Latest Episodes

Claus Raasted is an experience and behavior designer who creates Live Action Role Play (LARP) events, where groups of strangers come together to collaborate on co-creating their shared experience. This is especially relevant when facilitating the des... more

3 years ago

Developing our confidence as designers isn’t just for our own benefit. Sometimes, it can be the driving factor in getting important ideas heard and growing our impact as a designers. more

4 years ago

Real estate (for housing and office space) is not just a commodity - it is an important service in our lives that needs to be designed as such. Lindsay Miller is the Managing Director of Business Development & Operations at the Dubai Design District ... more

4 years ago


4.6 out of 5 stars from 93 ratings
  • Great show!

    I came across this podcast well after it had gone off the air but I’m still so glad I did. The content is evergreen and I am learning so much already! The episodes are the perfect length and I’m totally hooked. So excited I found it!!!!

    Apple Podcasts
    United Statesa year ago
  • A brilliant podcast on SDT

    This is an amazing podcast in the field of Service Design and Design Thinking. more

    Apple Podcasts
    Soumitra Sathe
    Indiaa year ago
  • Fantastic informative program

    Being a newbie to the Service Design industry, I really enjoying this podcast. Marina has a great interview style (i.e. she let’s her guests do the majority of the talking!) and she facilitates great interactions with interesting topics of discussion. Keep up the great work Marina!

    Apple Podcasts
    Vestiaire fan, but...
    Australia2 years ago
  • Love this!

    Are you still recording new episodes. Would love to welcome you to Norway...

    Apple Podcasts
    Norway3 years ago
  • just found this pod cast and it's really great!

    W Alexis
    3 years ago

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Why Service Design Thinking launched 6 years ago and published 26 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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