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NN/G UX Podcast

NN/Group
User Experience Design
User Experience
Artificial Intelligence
Accessibility
User Experience (UX)
User Experience Research
Neurodiversity
Object-Oriented UX
Digital Transformation
Qualitative Research
Nielsen Norman Group
Design Thinking
Cognitive Disabilities
Complexity In Design
UX Strategy
Design Leadership
UX Design
Quantitative Research
Product Management
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The NN/G UX Podcast is a podcast on user experience research, design, strategy, and professions, hosted by Senior User Experience Specialist Therese Fessenden. Join us every month as she interviews industry experts, covering common questions, hot takes on pressing UX topics, and tips for building truly great user experiences. For free UX resources, references, and information on UX Certification o... more

PublishesMonthlyEpisodes69Founded6 years ago
Number of ListenersCategory
Technology

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Artwork for NN/G UX Podcast

Latest Episodes

Your team runs workshops, builds personas, and talks about users constantly… so why isn't UX making a difference? It might be UX Theatre: the act of performing what looks like user-centered design, without the substance. In this episode, Therese Fess... more

YouTube

AI has made building software easy. Deciding what to build is another story. When founders and product teams can vibe-code a working product in a weekend, where does design add value? In this episode, Therese Fessenden welcomes back design psychologi... more

YouTube

If you've ever wrapped up a great research study, delivered the readout, and then watched the insights vanish into a folder no one opens again, this one's for you. Laura Klein talks with Jake Burghardt, author of Stop Wasting Research, about why a re... more

YouTube

Job searching has always been harder than it looks, and if you've been searching for a while without much traction, there's a good chance your strategy is working against you. Guest host Laura Klein sits down with Sarah Doody, founder of the Career S... more

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Recent Guests

Tanya Snook
Service designer for government agencies and founder of Spider Girl Consulting
Spider Girl Consulting
Episode: UX Theatre is Still a Problem (feat. Tanya Snook) | EP 66
Thomas Watkins
Design psychologist, founder of 3Leaf and NN/g guest instructor
3Leaf
Episode: Specs Are The New Source Code (feat. Thomas Watkins, NN/G Guest Instructor)
Jake Burghardt
Author and consultant focused on integrating research into product decisions
Integrating Research
Episode: Stop Wasting Research (feat. Jake Burghardt & Laura Klein)
Sarah Doody
UX researcher and product designer; founder and CEO of Career Strategy Lab
Career Strategy Lab
Episode: Rejected to Hired: Surviving the UX Job Hunt
Christina Wodtke
Author of Radical Focus; Stanford HCI lecturer
Independent author/consultant
Episode: Why Most Teams Get Goal-Setting Wrong (feat. Christina Wodtke) | EP 62
Eric Ries
Author of Incorruptible and founder associated with governance initiatives
Long Term Stock Exchange; author of Incorruptible
Episode: Incorruptible: How Great Companies Stay Great with Eric Ries
Erika Hall
Author of Conversational Design; co-founder of MuleDesign
MuleDesign / MuleBooks
Episode: 60. Conversational Design and UI: Why Language Matters More Than Ever
Evan Sunwall
Senior Experience Specialist at NNG
Nielsen Norman Group
Episode: 59. Getting Hired in UX: What to Do When Apply-and-Wait Isn't Enough
Christian Holst
Co-founder of Baymard Institute
Baymard Institute
Episode: 56. AI for UX Analysis: How Accurate Is It? (feat. Christian Holst & Jamie Holst, Baymard Institute)

Hosts

Therese Fessenden
Senior user experience specialist
Laura Klein

Reviews

4.8 out of 5 stars from 660 ratings
  • A deeply disappointing episode.

    I’ve followed NN Group with great respect and admiration for a long time.

    This podcast episode made me lose that.

    The UX job market is genuinely hard right now. People are struggling. And

    what I heard was people on a high horse, telling struggling candidates they

    should think of themselves as products to be sold, that they should manage

    their emotions like a machine, 15 minutes of sadness and then move on,

    and that maybe they shouldn't even aim for the companies they want.

    That's not guidance... more

    Apple Podcasts
    1
    Andreea-Juliana
    Switzerlanda month ago
  • Please Fix Audio

    Please fix the audio so that I can tolerate listening to your podcast. The intro music was the same level as other podcasts, but then I have to turn up the volume to hear the host. Then when the guest comes on their volume level is dynamic so sometimes I can’t hear them and sometimes it’s too loud. Maybe check out Freakonomics. They do a great job.

    Apple Podcasts
    3
    Danspants
    United States9 months ago
  • Why?

    Why can‘t I follow this show? It just doesn’t work.

    Content is great. Thanks a lot!

    Apple Podcasts
    5
    latschibumbatschi
    Germanya year ago
  • NFTs are the future

    This was my first episode and it really does not age well.

    Apple Podcasts
    1
    Cornhell2005
    United States4 years ago
  • Love it BUT!!!!

    I really enjoyed this episode and got a lot out of it BUT the way they speak about salary is INCREDIBLY privileged. Being able to look beyond salary is a privilege many folks do. Not. Have. Especially right now!!!

    Many career switchers are likely uprooting their lives due not only to frustration but because they’re in pursuit of a better future for themselves. It does those who are careens switching a disservice to speak about salary in such abstract terms as if it’s something we’re “fixating ... more

    Apple Podcasts
    4
    AnnaMMMAKES_
    United States4 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Therese Fessenden receives strong praise from many listeners for her knowledge and hosting, though some express reservations about her style.
Audio levels between the host and guests have drawn complaints, while other listeners report problems following the feed.
Some listeners criticize career advice as overly harsh or privileged, particularly around job-search stress and salary concerns.
Listeners praise the practical UX and interview advice, and say the topics provide useful ideas for their work and career growth.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#193
United Kingdom/Technology
Apple Podcasts
#224
France/Technology
Apple Podcasts
#76
Denmark/Technology
Apple Podcasts
#100
Taiwan/Technology
Apple Podcasts
#118
Ukraine/Technology
Apple Podcasts
#118
Finland/Technology

Talking Points

Recent interactions between the hosts and their guests.

UX Theatre is Still a Problem (feat. Tanya Snook) | EP 66
Q: What do you think is the best intervention?
Snook recommends cross-functional collaboration: bring colleagues into research and design, understand what they need, and provide useful outputs that support their work.
UX Theatre is Still a Problem (feat. Tanya Snook) | EP 66
Q: Is this something that maybe teams newer to UX work are the ones who do this the most or not?
Snook says both less mature and more mature organizations can fall into UX Theatre. Less mature teams may misunderstand UX methods, while experienced teams may sacrifice UX to budgets, timelines, or assumptions that they already know their users.
Specs Are The New Source Code (feat. Thomas Watkins, NN/G Guest Instructor)
Q: What's the one thing they should try or something they should learn about as a way to kickstart this process?
Watkins suggests experimenting with generating interfaces for a class or project, observing what the software produces and what controls are available, to become familiar with AI tools.
Specs Are The New Source Code (feat. Thomas Watkins, NN/G Guest Instructor)
Q: When you say building versus deciding, I feel like there are some people listening to this being like, isn't that the same thing? And I'd love your take, like how do you see the difference of these two things?
Watkins distinguishes vibe coding, where the first idea goes straight into a tool, from applying design skill to clarify the context and intent behind what is built. He identifies specifications as a more skilled way to guide AI development.
Why Most Teams Get Goal-Setting Wrong (feat. Christina Wodtke) | EP 62
Q: What are the weekly rituals around OKRs and why are they important?
Weekly rituals, including a Monday look-ahead and a Friday celebration, create momentum, maintain accountability, and provide regular opportunities to adjust course as needed, while keeping the broader quarterly goals visible and relevant.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
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Interests
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Frequently Asked Questions About NN/G UX Podcast

What is NN/G UX Podcast about and what kind of topics does it cover?

Monthly conversations about user experience research, design, strategy, and careers, hosted by UX specialist Therese Fessenden, with recurring co-host Laura Klein. Episodes pair practical guidance for UX practitioners with discussion of larger shifts in the field, including AI-assisted product development, research quality, organizational decision-making, and the effects of team processes on users. Guests include design and research leaders, authors, educators, consultants, and founders who bring experience in areas such as design psychology, service design, research operations, product strategy, and career development. The focus is on applying research and human-centered principles in real organizations, rather than treating UX as a set of... more

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Which podcasts are similar to NN/G UX Podcast?

These podcasts share a similar audience with NN/G UX Podcast:

1. Design Better
2. Creative Confidence Podcast
3. Lenny's Podcast: Product | Career | Growth
4. Hard Fork
5. Future of UX | Your Design, Tech and User Experience Podcast | AI Design

How many episodes of NN/G UX Podcast are there?

NN/G UX Podcast launched 6 years ago and published 69 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on NN/G UX Podcast?

Recent guests on NN/G UX Podcast include:

1. Tanya Snook
2. Thomas Watkins
3. Jake Burghardt
4. Sarah Doody
5. Christina Wodtke
6. Eric Ries
7. Erika Hall
8. Evan Sunwall

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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