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Artwork for NN/g UX Podcast

NN/g UX Podcast

Nielsen Norman Group
User Experience Design
User Experience
Artificial Intelligence
Accessibility
User Experience (UX)
Neurodiversity
Object-Oriented UX
Qualitative Research
Cognitive Disabilities
Complexity In Design
Quantitative Research
User Experience Research
Nielsen Norman Group
Wireframing
User Interviews
Cross-Cultural UX Research
Prioritization
Web Content Accessibility Guidelines (WCAG)
Icons
AI Ethics

The Nielsen Norman Group (NNg) UX Podcast is a podcast on user experience research, design, strategy, and professions, hosted by Senior User Experience Specialist Therese Fessenden. Join us every month as she interviews industry experts, covering common questions, hot takes on pressing UX topics, and tips for building truly great user experiences. For free UX resources, references, and information... more

PublishesMonthlyEpisodes56Founded5 years ago
Number of ListenersCategory
Technology

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Artwork for NN/g UX Podcast

Latest Episodes

What does it really take to get hired in design today? In this episode, design recruiter and former product designer Hang Xu shares hard truths about what’s changed in hiring, why portfolios miss the mark, and how candidates can better align with wha... more

YouTube

Who do we really mean when we say “the user”? And who gets left out?

In this episode, Therese Fessenden chats with cultural anthropologists Mike Youngblood and Ben Chesluk, who are challenging overly narrow definitions of users in UX. They explore h... more

YouTube

What does it mean to design experiences in a world where pixels are no longer the focus? In this episode, service design thought-leader and author Erika Flowers shares her thoughts on how designers must evolve as AI transforms the tools, processes, a... more

YouTube

AI can do more than it’s ever done… but there’s a lot of unfounded hype, especially when it comes to user research. When should you delegate tasks to AI? And when should you insist on keeping the human in the loop? In this episode, Therese Fessenden ... more

YouTube

Key Facts

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Recent Guests

Hang Xu
Design recruiter known for candid insights into the hiring process.
Design Recruiter
Episode: 53. Why You're Not Getting Job Interviews (feat. Hang Xu, Design Recruiter)
Mike Youngblood
Co-author of Rethinking Users, with a focus on social impact design and systems thinking.
Episode: 52. Rethinking Users as Ecosystems (feat. authors Mike Youngblood and Ben Chesluk)
Ben Chesluk
Co-author of Rethinking Users, with a diverse background in health care systems and urban design.
Episode: 52. Rethinking Users as Ecosystems (feat. authors Mike Youngblood and Ben Chesluk)
Erika Flowers
Co-author of Practical Service Blueprinting and Principal Service Designer at the Insulet Corporation
Insulet Corporation
Episode: 51. The Future of Service Design in the Age of AI (featuring Erika Flowers, author of Practical Service Blueprinting)
Alexander Knoll
Co-founder of Condens.io
Condens.io
Episode: 50. Responsible AI Use for Research Analysis (feat. Alexander Knoll, Co-Founder of Condens.io)
Peter Merholz
Independent consultant, trainer, coach, and co-author of "Org Design for Design Orgs".
Episode: 49. Design Leadership & Org Design (feat. Peter Merholz, co-author of Org Design for Design Orgs)
Sophia Prater
Creator of the Object-Oriented UX Framework (OOUX) and UX educator
Rewired UX
Episode: 48. What is Object-Oriented UX (feat. Sophia Prater, Rewired UX)
Caleb Sponheim
UX specialist at Nielsen Norman Group
Nielsen Norman Group
Episode: 47. Designing AI Experiences: What to Consider (feat. Caleb Sponheim PhD, NN/g)
Savina Hawkins
Senior UX researcher at Meta and co-founder of Altis
Meta
Episode: 44. AI & UX Research (feat. Savina Hawkins & Caleb Sponheim)

Host

Therese Fessenden
Host and Senior User Experience Specialist focusing on UX research, design, and strategy, drawing from a wealth of experience to guide discussions on current trends and practices in the UX field.

Reviews

4.8 out of 5 stars from 633 ratings
  • Why?

    Why can‘t I follow this show? It just doesn’t work.

    Content is great. Thanks a lot!

    Apple Podcasts
    5
    latschibumbatschi
    Germany3 months ago
  • NFTs are the future

    This was my first episode and it really does not age well.

    Apple Podcasts
    1
    Cornhell2005
    United States3 years ago
  • Love it BUT!!!!

    I really enjoyed this episode and got a lot out of it BUT the way they speak about salary is INCREDIBLY privileged. Being able to look beyond salary is a privilege many folks do. Not. Have. Especially right now!!!

    Many career switchers are likely uprooting their lives due not only to frustration but because they’re in pursuit of a better future for themselves. It does those who are careens switching a disservice to speak about salary in such abstract terms as if it’s something we’re “fixating ... more

    Apple Podcasts
    4
    AnnaMMMAKES_
    United States3 years ago
  • On point

    In the episode, “Sarah Doody, UX Researcher, Experience Designer, and Founder of the Career Strategy Lab, shares her thoughts on how UX professionals can design their ideal careers, whether they’re in the market for a new role or not.” She was so on point! Love it. I maybe a great communicator, but not always about myself!

    Apple Podcasts
    5
    Mrscooper13
    United States3 years ago
  • Super helpful

    Not only can learn the cutting-edge trend about the UX, but also can learn some interview skill.

    Apple Podcasts
    5
    RomyYang
    United States3 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

There are reflections on the importance of empathy and responsible design in modern UX practices.
This show provides valuable insights into UX and the challenges within the field.
Some listeners wish for more episodes to be released frequently.
Listeners appreciate the expert guests and their practical advice.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#197
United States/Technology
Apple Podcasts
#167
United Kingdom/Technology
Apple Podcasts
#230
Canada/Technology
Apple Podcasts
#87
France/Technology
Apple Podcasts
#114
Germany/Technology
Apple Podcasts
#42
South Korea/Technology

Talking Points

Recent interactions between the hosts and their guests.

53. Why You're Not Getting Job Interviews (feat. Hang Xu, Design Recruiter)
Q: What can you say about ATS and the common challenges job seekers face?
ATS is often misunderstood; it functions as a filing cabinet for candidates, but if a resume isn't legible or properly formatted, it may be rejected immediately.
53. Why You're Not Getting Job Interviews (feat. Hang Xu, Design Recruiter)
Q: What are hiring managers and recruiters looking for that candidates may be missing?
Candidates often don't understand what hiring managers need, and they fail to tailor their applications accordingly, treating every application the same.
52. Rethinking Users as Ecosystems (feat. authors Mike Youngblood and Ben Chesluk)
Q: What makes the idea of the user kind of an inappropriate or outdated notion?
There's a default mode in design that focuses on one specific user, ignoring other important relationships and interactions that exist in real-world scenarios.
52. Rethinking Users as Ecosystems (feat. authors Mike Youngblood and Ben Chesluk)
Q: How did you two meet each other?
We met via a professional connection and started teaching together, doing collaborative workshops at Stanford's D School.
50. Responsible AI Use for Research Analysis (feat. Alexander Knoll, Co-Founder of Condens.io)
Q: If you had to give advice to researchers, especially those who are maybe early in their career or more junior, what would you say?
Researchers should focus on building a strong foundation and understanding of methodologies, while also connecting their research to the organization's broader opportunities and goals.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Frequently Asked Questions About NN/g UX Podcast

What is NN/g UX Podcast about and what kind of topics does it cover?

Focusing on user experience (UX) design and research, this podcast offers insights from industry experts on a wide range of topics tailored for both newcomers and seasoned professionals in the field. Episodes frequently cover critical themes such as service design, artificial intelligence, the importance of empathy in UX processes, and innovative strategies for measuring user impact. A unique feature is the valuable perspectives provided by guests who are leaders in design and technology, often sharing practical advice and real-world applications of UX principles. Listeners can expect to enhance their understanding of UX while gaining knowledge about how to navigate the complexities of current industry challenges.

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How many listeners does NN/g UX Podcast get?

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To see how many followers or subscribers NN/g UX Podcast has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to NN/g UX Podcast?

These podcasts share a similar audience with NN/g UX Podcast:

1. Design Better
2. Creative Confidence Podcast
3. Product Thinking
4. Design Matters with Debbie Millman
5. HBR On Leadership

How many episodes of NN/g UX Podcast are there?

NN/g UX Podcast launched 5 years ago and published 56 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact NN/g UX Podcast?

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What guests have appeared on NN/g UX Podcast?

Recent guests on NN/g UX Podcast include:

1. Hang Xu
2. Mike Youngblood
3. Ben Chesluk
4. Erika Flowers
5. Alexander Knoll
6. Peter Merholz
7. Sophia Prater
8. Caleb Sponheim

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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