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NN/G UX Podcast

Nielsen Norman Group
User Experience Design
User Experience
Artificial Intelligence
Accessibility
User Experience (UX)
User Experience Research
Neurodiversity
Object-Oriented UX
Digital Transformation
Qualitative Research
Nielsen Norman Group
Cognitive Disabilities
Complexity In Design
UX Strategy
Design Leadership
Quantitative Research
Design Thinking
UX Design
Product Management
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The Nielsen Norman Group (NN/G) UX Podcast is a podcast on user experience research, design, strategy, and professions, hosted by Senior User Experience Specialist Therese Fessenden. Join us every month as she interviews industry experts, covering common questions, hot takes on pressing UX topics, and tips for building truly great user experiences. For free UX resources, references, and informatio... more

PublishesMonthlyEpisodes66Founded6 years ago
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Technology

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Artwork for NN/G UX Podcast

Latest Episodes

Job searching has always been harder than it looks, and if you've been searching for a while without much traction, there's a good chance your strategy is working against you. Guest host Laura Klein sits down with Sarah Doody, founder of the Career S... more

OKRs are a popular choice to communicate team goals… but most teams do them wrong. In this episode, Laura Klein talks with Christina Wodtke, author of Radical Focus, about what actually makes objectives and key results work: the weekly and quarterly ... more

YouTube

Most UX practitioners have spent their careers fighting for the user — pushing back against dark patterns, advocating for quality, and insisting that making things better for people is also better for the business. Eric Ries would say that instinct i... more

What does it actually mean to design conversationally? Not "add a chatbot" — but genuinely apply the principles of human conversation to the systems we build?

In this episode, host Laura Klein sits down with Erika Hall, author of Conversational Desi... more

YouTube

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Recent Guests

Sarah Doody
UX researcher and product designer; founder and CEO of Career Strategy Lab
Career Strategy Lab
Episode: Rejected to Hired: Surviving the UX Job Hunt
Christina Wodtke
Author of Radical Focus; Stanford HCI lecturer
Independent author/consultant
Episode: Why Most Teams Get Goal-Setting Wrong (feat. Christina Wodtke) | EP 62
Eric Ries
Author of Incorruptible and founder associated with governance initiatives
Long Term Stock Exchange; author of Incorruptible
Episode: Incorruptible: How Great Companies Stay Great with Eric Ries
Erika Hall
Author of Conversational Design; co-founder of MuleDesign
MuleDesign / MuleBooks
Episode: 60. Conversational Design and UI: Why Language Matters More Than Ever
Evan Sunwall
Senior Experience Specialist at NNG
Nielsen Norman Group
Episode: 59. Getting Hired in UX: What to Do When Apply-and-Wait Isn't Enough
Thomas Watkins
Founder and Principal UX Architect at 3Leaf, Lecturer at Rice University's Graduate School of Business
3Leaf
Episode: 57. The Next Decade of UX: Why Psychology Matters More Than Ever (Feat. Thomas Watkins, Founder & Principal UX Architect at 3Leaf)
Christian Holst
Co-founder of Baymard Institute
Baymard Institute
Episode: 56. AI for UX Analysis: How Accurate Is It? (feat. Christian Holst & Jamie Holst, Baymard Institute)
Ned Dwyer
CEO and co-founder of Great Question, an AI-powered UX research platform
Great Question
Episode: 55. Democratizing Research in the Age of AI (feat. Ned Dwyer, CEO & Co-founder of Great Question)
Jay Dutta
Global Head of UX at Deutsche Bank
Deutsche Bank
Episode: 54. Designing for Millions of Users (feat. Jay Dutta, Global Head of UX, Deutsche Bank)

Hosts

Laura Klein
Host of NN/g UX Podcast; Nielsen Norman Group
Therese Fessenden
Host of NN/g UX Podcast; Senior User Experience Specialist at NN/g

Reviews

4.8 out of 5 stars from 657 ratings
  • Please Fix Audio

    Please fix the audio so that I can tolerate listening to your podcast. The intro music was the same level as other podcasts, but then I have to turn up the volume to hear the host. Then when the guest comes on their volume level is dynamic so sometimes I can’t hear them and sometimes it’s too loud. Maybe check out Freakonomics. They do a great job.

    Apple Podcasts
    3
    Danspants
    United States6 months ago
  • Why?

    Why can‘t I follow this show? It just doesn’t work.

    Content is great. Thanks a lot!

    Apple Podcasts
    5
    latschibumbatschi
    Germanya year ago
  • NFTs are the future

    This was my first episode and it really does not age well.

    Apple Podcasts
    1
    Cornhell2005
    United States3 years ago
  • Love it BUT!!!!

    I really enjoyed this episode and got a lot out of it BUT the way they speak about salary is INCREDIBLY privileged. Being able to look beyond salary is a privilege many folks do. Not. Have. Especially right now!!!

    Many career switchers are likely uprooting their lives due not only to frustration but because they’re in pursuit of a better future for themselves. It does those who are careens switching a disservice to speak about salary in such abstract terms as if it’s something we’re “fixating ... more

    Apple Podcasts
    4
    AnnaMMMAKES_
    United States3 years ago
  • On point

    In the episode, “Sarah Doody, UX Researcher, Experience Designer, and Founder of the Career Strategy Lab, shares her thoughts on how UX professionals can design their ideal careers, whether they’re in the market for a new role or not.” She was so on point! Love it. I maybe a great communicator, but not always about myself!

    Apple Podcasts
    5
    Mrscooper13
    United States4 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Listeners appreciate practical takeaways and career guidance.
Audio quality feedback is mixed; audiences want consistent levels.
Guests are consistently described as insightful and on-point.
Requests for more episodes and deeper dives into topics.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#114
Canada/Technology
Apple Podcasts
#148
United Kingdom/Technology
Apple Podcasts
#116
Germany/Technology
Apple Podcasts
#82
Mexico/Technology
Apple Podcasts
#115
Taiwan/Technology
Apple Podcasts
#170
Japan/Technology

Talking Points

Recent interactions between the hosts and their guests.

Why Most Teams Get Goal-Setting Wrong (feat. Christina Wodtke) | EP 62
Q: What are the weekly rituals around OKRs and why are they important?
Weekly rituals, including a Monday look-ahead and a Friday celebration, create momentum, maintain accountability, and provide regular opportunities to adjust course as needed, while keeping the broader quarterly goals visible and relevant.
Why Most Teams Get Goal-Setting Wrong (feat. Christina Wodtke) | EP 62
Q: For people new to OKRs, what is a high level quick overview of what an OKR is and why it matters?
An OKR is a goal setting methodology that helps you define a change you want to achieve, articulate how you'll measure success, and establish a rhythm of weekly check-ins and quarterly reviews to keep teams aligned and focused on what matters most.
58. The Truth About Lean & Agile (Feat. Principal Experience Specialist, Laura Klein)
Q: Are MVPs still useful in modern product development, or can good user research replace them?
MVPs can be useful in certain contexts, especially when market or user understanding is uncertain; however, if you have strong qualitative insights, validated needs, and a clear path to value, you may not need a traditional MVP and can ship smaller iterations that address real user needs.
58. The Truth About Lean & Agile (Feat. Principal Experience Specialist, Laura Klein)
Q: What is a lean startup, and how does it differ from common misconceptions about lean being just 'cheap'?
Lean startup is rooted in learning quickly and validating hypotheses with data, not simply cutting costs; it emphasizes rapid feedback, experimentation, and a focus on what actually delivers value, with an understanding that you can learn and adapt as you go.
57. The Next Decade of UX: Why Psychology Matters More Than Ever (Feat. Thomas Watkins, Founder & Principal UX Architect at 3Leaf)
Q: What advice do you have for people who are new to UX or new to product design?
Lean into being human and provide valuable contributions amidst automation.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Frequently Asked Questions About NN/G UX Podcast

What is NN/G UX Podcast about and what kind of topics does it cover?

A UX-focused show that brings industry experts to discuss user research, design strategy, and career growth in the UX field. Episodes span topics such as OKRs and team leadership, governance in organizations, conversational design, AI's impact on research, hiring in UX, Lean and Agile in practice, and design psychology. Guests range from researchers and designers to recruiters and industry leaders, offering practical frameworks, real-world stories, and actionable tips for building better products and careers. The format often blends strategic insights with hands-on guidance, making it a valuable resource for practitioners and hiring managers alike. A notable strength is the mix of high-profile guests and practical, how-to episodes that appe... more

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Which podcasts are similar to NN/G UX Podcast?

These podcasts share a similar audience with NN/G UX Podcast:

1. Design Better
2. Creative Confidence Podcast
3. Design Matters with Debbie Millman
4. Think Fast Talk Smart: Communication Techniques
5. Guy Kawasaki's Remarkable People

How many episodes of NN/G UX Podcast are there?

NN/G UX Podcast launched 6 years ago and published 66 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on NN/G UX Podcast?

Recent guests on NN/G UX Podcast include:

1. Sarah Doody
2. Christina Wodtke
3. Eric Ries
4. Erika Hall
5. Evan Sunwall
6. Thomas Watkins
7. Christian Holst
8. Ned Dwyer

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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