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Artwork for Utterly Indispensable Podcast for Estate Agents

Utterly Indispensable Podcast for Estate Agents

Rob Graves
Estate Agency
Artificial Intelligence
EXP
Estate Agents
EXP Realty
Recruitment
London, United Kingdom
London
Property Management
Getagent
Lettings
Rightmove
Real Estate
Business Ownership
Branding
Base
The Depositary
Ashdownjones
Exp UK
BID

Welcome to The Utterly Indispensable Podcast for Estate Agents , your go-to podcast for insights, tips, and inspiration in the world of estate agency. Join us as we interview industry experts, successful estate agents, and thought leaders who share their experiences, strategies, and innovative ideas. Whether you're a seasoned professional or just starting out, our episodes are packed with valuable... more

PublishesWeeklyEpisodes112Founded2 years ago
Number of ListenersCategories
EntrepreneurshipBusinessInvesting

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Artwork for Utterly Indispensable Podcast for Estate Agents

Latest Episodes

Robert May has spent much of his career spotting problems in the property industry before everyone else catches up.

He has influenced material information requirements, challenged unreliable property data, helped shape the technology that became Alt... more

Stephen Moss believes independent estate agencies are undervalued. So much so that Sourced Group expects to invest close to £10 million acquiring them by the end of the year.

But this isn’t simply about buying lettings books and bolting them onto a ... more

Buying another agency can rapidly accelerate growth. But agreeing the deal is only the beginning. What you do after completion can determine whether the acquisition delivers its potential or becomes an expensive mistake.

In this episode, I’m joined ... more

Sales progression is taking up an extraordinary amount of estate agents’ time. But is all that chasing actually moving transactions forward?

In this episode, I’m joined by Natasha Candeias, founder of Property Progressors, who has grown her outsourc... more

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Recent Guests

Stephen Moss
CEO of Sourced Group
Sourced Group
Episode: Why Sourced Is Spending £10 Million Buying Estate Agencies
Lucy Noonan
Founder of Atomic Consultancy; acquisitions specialist with experience as a buyer, integration expert, and business broker
Atomic Consultancy
Episode: Buying an Estate Agency: The Deal Is Only the Beginning
Natasha Candeias
Founder of Property Progressors
Property Progressors
Episode: Sales Progression Is Eating Your Working Week
Silas Lees
CEO of WiggyWam and founder of The Maverick Movement
WiggyWam; The Maverick Movement
Episode: Why Are Estate Agents Risking £3,500 for a £300 Referral Fee?
Angi Cooney
Estate agent with 20+ years running independent agencies; later started a Lettings business and a podcast
Self-employed/Entrepreneur in Estate Agency
Episode: She Sold Her Estate Agency. So Why Did She Start Again?
Jaimie Beers
Founder of shuttle.com and former London estate agency owner turned PropTech entrepreneur
shuttle.com / PropTech industry
Episode: Why AI Will Decide Which Estate Agents Get the Next Valuation
Chris Buckler
Chief Commercial Officer, TAUK
TAUK
Episode: The Biggest Lie About Becoming a Self-Employed Estate Agent
Dan McLeod
Estate agency veteran, former founder of a multi-branch agency
Former owner of a London estate agency (sold to Foxtons)
Episode: I Sold My Estate Agency… Then Realised Retirement Wasn't for Me
Kenny Goad
Co-founder of The Stow Brothers
The Stow Brothers
Episode: We Built a Multi-Branch Estate Agency Without a Business Plan

Host

Robert
Host of the podcast; appears across multiple episodes.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#54
Russia/Business/Entrepreneurship
Apple Podcasts
#226
Russia/Business

Talking Points

Recent interactions between the hosts and their guests.

Buying an Estate Agency: The Deal Is Only the Beginning
Q: What's your take on the best pace for changes after an acquisition—when and how should you extract the previous owner from day-to-day operations?
The consensus is to avoid rushing changes; prioritize staff and client relationships, plan gradual system changes, and only then implement broader structural shifts as needed, with a clear transition plan.
Buying an Estate Agency: The Deal Is Only the Beginning
Q: Can you walk us through your career path and how you moved from frontline agency work to acquisitions and brokerage?
Lucy outlines starting as a negotiator, climbing through Countrywide, leading acquisitions at Belvoir and Lomond, and eventually founding Atomic Consultancy, with a deep emphasis on post-acquisition integration and the management of people and processes.
Sales Progression Is Eating Your Working Week
Q: How long did it take to grow the sales progression team to 26 progressors, and what were the key steps?
It took four years, starting with self-employment on sales progression, then hiring the first progressor within the first month as demand grew; over time a formal ops team and a management layer were built, plus a structured process and milestones to standardize performance across the 26 progressors.
Adam Mackay – Founder of Mackay Property & Co-Founder of The Real Agency
Q: What are the practical benefits and challenges of moving an existing branch onto the EXP Teams model?
The key benefits are access to centralized compliance, training, and shared tech; the challenges include aligning legacy processes, managing splits, and ensuring face-to-face lead nurturing remains strong as the team grows.
Adam Mackay – Founder of Mackay Property & Co-Founder of The Real Agency
Q: How did you become involved with EXP and what was the thinking behind joining as a team?
I had been exploring partner and hub-office concepts for years, and after a personal catalyst and conversations with leadership, I saw the potential to scale with a model that could centralize support, compliance, and lead generation while preserving each agent's brand.

Audience Metrics

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Listeners per Episode
Gender Skew
Location
Interests
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Age Range
Household Income
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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

The series focuses on building and evolving estate agencies through practical strategies, branding, and technology. Across episodes, guests share hard-won lessons on scaling businesses, marketing property effectively (including storytelling, photography, direct mail, and video), and navigating disruptions from online platforms, AI, and proptech. Many conversations center on leadership, recruitment, culture, and sustainable growth, often with a candid, founder-first lens. A standout aspect is the emphasis on human-centered service paired with data-driven marketing, plus recurring revenue models and innovative agency structures, which provides listeners with actionable frameworks for differentiating within a crowded market.

What makes this s... more

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this podcast launched 2 years ago and published 112 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Stephen Moss
2. Lucy Noonan
3. Natasha Candeias
4. Silas Lees
5. Angi Cooney
6. Jaimie Beers
7. Chris Buckler
8. Dan McLeod

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