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Utterly Indispensable Podcast for Estate Agents

Rob Graves
Estate Agency
Artificial Intelligence
Estate Agents
Recruitment
EXP
Getagent
London, United Kingdom
Business Ownership
Base
Branding
The Depositary
Ashdownjones
BID
Exp UK
Andrews Property Group
Exp Realty
Employment Law
Fine & Country
Growth
Auctions

Welcome to The Utterly Indispensable Podcast for Estate Agents , your go-to podcast for insights, tips, and inspiration in the world of estate agency. Join us as we interview industry experts, successful estate agents, and thought leaders who share their experiences, strategies, and innovative ideas. Whether you're a seasoned professional or just starting out, our episodes are packed with valuable... more

PublishesWeeklyEpisodes105Founded2 years ago
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EntrepreneurshipInvestingBusiness

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Artwork for Utterly Indispensable Podcast for Estate Agents

Latest Episodes

Thinking about becoming self-employed? Or already made the leap?

Then this is an episode you shouldn't miss.

Chris Buckler, Chief Commercial Officer at TAUK and founder of The Estate Agency, shares the lessons he's learned from more than a decade b... more

What happens after you've achieved what most estate agents dream of?

Dan built a successful multi-branch estate agency, sold the business to Foxtons, took some time out... and then discovered that retirement wasn't all it was cracked up to be.

In t... more

Most successful estate agency stories get rewritten after the event.

Not this one.

In this episode, Andrew and Kenny Goad from The Stow Brothers share the real story behind building one of East London's best-known estate agencies. They openly admit... more

Most people think luxury estate agency is about selling expensive homes.

Melanie Attwater believes it's about something completely different.

As founder of eXp Luxury UK, Melanie has built her reputation by delivering a premium experience from the ... more

Key Facts

Accepts Guests
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Contact Information
Podcast Host
Number of Listeners
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Recent Guests

Kenny Goad
Co-founder of The Stow Brothers
The Stow Brothers
Episode: We Built a Multi-Branch Estate Agency Without a Business Plan
Andrew Goad
Co-founder of The Stow Brothers
The Stow Brothers
Episode: We Built a Multi-Branch Estate Agency Without a Business Plan
Melanie Attwater
Founder of eXp Luxury UK
eXp Luxury UK
Episode: Luxury Estate Agency Isn't About Expensive Houses
Balazs Kovacs
Founder of Prime Perspectives, property marketing specialist
Prime Perspectives
Episode: Your Property Listing Is a Trailer, Not the Film
Rob Graves
Business consultant for estate agents and coach
Self-employed / Estate Agency Coach
Episode: I Got Fired, Built a £2 Million Business and Sold It. Here's What I Learned
Adam Day
Entrepreneur; founder of Hatched; executive involved with eXp in the UK
eXp (UK) / Hatched
Episode: Adam Day Nearly Said No to eXp
Jonathan Rolande
Estate agent, investor, and commentator on the property market
Episode: 1,000 Property Deals Later… Here’s What Nobody Tells You
Sam Ashdown
Founder of AshdownJones, former HomeTruths consultant
AshdownJones (estate agency)
Episode: She Helped Estate Agents for Years… Then Risked Everything by Becoming One
Scott Gunn
Founder, Footprints (EXP UK) and senior leader in self-employed real estate
EXP UK
Episode: He Failed at Business, Changed Jobs Every Year… Then Built One of eXp’s Biggest Teams

Host

Robert
Host of the podcast; appears across multiple episodes.

Chart Rankings

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Talking Points

Recent interactions between the hosts and their guests.

You Can’t Buy Trust: Building a Reputation That Wins Clients – with Daniel Vivarelli
Q: What practical steps can agents take to encourage reviews without asking for them directly?
Use non-loading language that invites feedback, emphasize permission-based wording, and pair the ask with a tangible value exchange like a tree-planting program; streamline the process to reduce friction so clients can leave feedback easily.
You Can’t Buy Trust: Building a Reputation That Wins Clients – with Daniel Vivarelli
Q: How many reviews are needed to become the market leader in a given area, and is 100 always enough?
100 reviews can be enough to lead in a smaller market, but leadership is relative; if a competitor has 300 reviews, they're still in the game, and the dynamics depend on local competition and how effectively the strategy is executed.
You Can’t Buy Trust: Building a Reputation That Wins Clients – with Daniel Vivarelli
Q: How did the tree-planting incentive come about and did it work better than gift cards?
We tested gift cards first but found they didn't move the needle; shifting to a tree-planting incentive not only aligned with a mission but also significantly increased review velocity and quality, as people respond to meaningful, non-monetary contributions.
You Can’t Buy Trust: Building a Reputation That Wins Clients – with Daniel Vivarelli
Q: What sparked the idea that reviews would become central to building trust for estate agents?
The realization that online reviews reflect a company's trustworthiness; once Google enabled public reviews for local businesses, reputation online started driving who gets the call first, making reviews an essential infrastructure rather than vanity.
From Redundancy to £300k+ Profit, The Unfiltered Truth About Building a Modern Estate Agency
Q: How was it that day when you sat down at your table and you opened your laptop with nothing to start?
Tony describes the vulnerability of starting from zero, the immediate focus on getting live with listings, and the strategic choice to share the moment publicly to build momentum and accountability.

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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

The series focuses on building and evolving estate agencies through practical strategies, branding, and technology. Across episodes, guests share hard-won lessons on scaling businesses, marketing property effectively (including storytelling, photography, direct mail, and video), and navigating disruptions from online platforms, AI, and proptech. Many conversations center on leadership, recruitment, culture, and sustainable growth, often with a candid, founder-first lens. A standout aspect is the emphasis on human-centered service paired with data-driven marketing, plus recurring revenue models and innovative agency structures, which provides listeners with actionable frameworks for differentiating within a crowded market.

What makes this s... more

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this podcast launched 2 years ago and published 105 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Kenny Goad
2. Andrew Goad
3. Melanie Attwater
4. Balazs Kovacs
5. Rob Graves
6. Adam Day
7. Jonathan Rolande
8. Sam Ashdown

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