Rephonic
Artwork for Self Storage Insights

Self Storage Insights

Ben Shirey
Self Storage
Ccstorage
CC Storage
Dual Pricing
Financing
Artificial Intelligence
Differential Pricing
Surcharging
Alaska Mini Storage
Electronic Notifications For Auctions
Payments Industry
Greater Good Investments
Middleton
Full Stack Payments
ACH
Payment Processing
Local Marketing
Family Heirloom Storage
Investor Syndication
Trusteel Buildings

Welcome to Self Storage Insights, the show where we bring you insights and tips from successful self storage property owners. If you own or manage a self storage property, this podcast is for you!

PublishesMonthlyEpisodes72Founded3 years ago
Number of ListenersCategory
Business

Listen to this Podcast

Artwork for Self Storage Insights

Latest Episodes

In this week’s episode of the Self Storage Insight Podcast, Ben Shirey and James Shepherd break down the difference between surcharging and dual pricing—and why so many self storage operators are confused about processing fee programs. Learn how faci... more

YouTube

In this week’s episode of the Self Storage Insight Podcast, James Shepherd sits down with Derric Hartzell, an experienced operator managing nearly 2,000 units to explore how artificial intelligence is beginning to reshape self storage. From communica... more

YouTube

In this week’s episode of the Self Storage Insight Podcast, James Shepherd sits down with leaders from Alaska Mini Storage to discuss why self storage is more than just renting metal boxes—it’s about operating a real business. They share lessons from... more

YouTube

In this week’s episode of the Self Storage Insight Podcast, James Shepherd talks with Trouper Arnold of Hilltop Storage Solutions to explore how he transformed a traditional storage facility into a community-driven destination. Tune in to hear how cu... more

YouTube

Key Facts

Accepts Guests
Contact Information
Podcast Host
Number of Listeners
Find out how many people listen to this podcast per episode and each month.

Similar Podcasts

People also subscribe to these shows.

Recent Guests

Deric Hartzell
Operator of Pack and Stack Mini Storage, experienced in running multiple facilities
Pack and Stack Mini Storage
Episode: How AI Is Transforming Storage Management
Elizabeth Mann
General Manager, Alaska Mini Storage
Alaska Mini Storage
Episode: Self Storage Is More Than Metal Boxes | Operating Like a Real Business
Trooper Arnold
Ringleader, Hilltop Storage Solutions
Hilltop Storage Solutions
Episode: Why "More Than Storage" Wins in Today's Market
Austin Scroggs
Representative of TruSteel Buildings, steel building expert
TruSteel Buildings
Episode: Build vs. Buy: The Real Cost of New Self Storage Construction
Don Tyree
Founder and Director of Operations at Family Heirloom Storage
Family Heirloom Storage
Episode: Building a Storage Empire: The 27-Facility Blueprint
Ben Shirey
Founder of CC Storage
CC Storage
Episode: Full Circle: 100 Episodes of Self Storage Insight
Jon Shirey
Representative of Full Stack Payments
Full Stack Payments
Episode: Payments That Pay Back: Card Migrations, Dual Pricing & Automation for Self-Storage
Brandon Michael
Managing Partner at Greater Good Investments
Greater Good Investments
Episode: Scaling Smart: Lessons from Multifamily to Multi-Location Self Storage
James Shepherd
Founder/investor with deep payments expertise, lead advocate for CCStorage
CCStorage
Episode: Dual Pricing Explained | CCStorage’s Competitive Advantage

Hosts

Ben Shirey
Founder of CC Storage; practical experience in building and scaling self-storage software and ecosystems
James Shepherd
Founder/investor with deep payments expertise; lead advocate for CCStorage and dual pricing/transparent pricing models
Matt Markham
Co-host with operational and growth insights for multi-site self-storage

Reviews

5.0 out of 5 stars from 6 ratings
  • Good Podcast

    I like the podcast Ben! I like hearing from the smaller self storage owners where I can relate more compared to the owners that have thousands of units.

    We are about to have 16 locations and 1,000 units and wound be interested in your software.

    Kyle- Storage North

    Apple Podcasts
    5
    Kyle Daneff
    United States3 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

The show balances regulatory/compliance topics with modern tech and automation discussions.
Listeners value practical, owner-focused perspectives and actionable growth tactics.
Guests bring real-world, multi-site experience and diverse business models.

Talking Points

Recent interactions between the hosts and their guests.

Payments That Pay Back: Card Migrations, Dual Pricing & Automation for Self-Storage
Q: Why push electronic payments even if some units still pay by cash or check?
Electronic payments automate reminders and enable easier revenue collection, reduce administrative overhead, and provide opportunities for price optimization and automatic increases. Encouraging card/ACH adoption improves revenue predictability and operational efficiency, particularly as the portfolio scales.
Payments That Pay Back: Card Migrations, Dual Pricing & Automation for Self-Storage
Q: Why is dual pricing becoming prevalent in self-storage?
Dual pricing allows the property owner to pass credit card processing fees onto tenants by offering two prices: a higher price for card payments and a lower price for cash, check, or ACH. This helps eliminate or significantly reduce processing fees for the business and can improve overall profitability, especially in a cost-heavy processing environment.
Payments That Pay Back: Card Migrations, Dual Pricing & Automation for Self-Storage
Q: What is card migration and why is it important?
Card migration is the process of securely transferring existing tenant card data from one gateway or processor to another when switching software. It's essential to ensure all active subscriptions continue without interruption and to avoid asking tenants to re-upload cards, which can degrade the customer experience and risk payment gaps.
Dual Pricing Vs. Surcharging Explained
Q: Is there pushback from customers with these programs?
Pushback is generally low with dual pricing due to upfront transparency; with surcharging, some customers may react negatively to a late-added fee, though proper communication can mitigate this.
Dual Pricing Vs. Surcharging Explained
Q: What's the practical difference between surcharging and dual pricing?
Surcharging adds a late-stage fee paid only by card users, with strict caps and card-type restrictions; dual pricing shows two prices from the start, giving customers a choice and typically delivering a better experience and broader compliance.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About Self Storage Insights

What is Self Storage Insights about and what kind of topics does it cover?

The show centers on practical, operator-minded strategies for growing and optimizing self-storage businesses. Episodes cover payment systems, pricing models, and compliance; the role of technology—ranging from AI and automation to integrated software platforms—in improving occupancy, operations, and the tenant experience; as well as diversification strategies that turn storage properties into multi-faceted community businesses. Guests consistently bring hands-on operational insight, from site-level leadership to investor perspectives, with a strong emphasis on scalability, cash flow, and staying compliant in a rapidly evolving regulatory and tech landscape. A standout trait is the focus on actionable tactics—pricing discipline, digital paym... more

Where can I find podcast stats for Self Storage Insights?

Rephonic provides a wide range of podcast stats for Self Storage Insights. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to Self Storage Insights and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.

How many listeners does Self Storage Insights get?

Rephonic provides a full set of podcast information for three million podcasts, including the number of listeners. View further listenership figures for Self Storage Insights, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.

What are the audience demographics for Self Storage Insights?

Rephonic provides comprehensive predictive audience data for Self Storage Insights, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.

How many subscribers and views does Self Storage Insights have?

To see how many followers or subscribers Self Storage Insights has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to Self Storage Insights?

These podcasts share a similar audience with Self Storage Insights:

1. The Self Storage University Podcast
2. The Self Storage Show
3. Self Storage Income
4. Self Storage Lab
5. The Good, Bad, & the Ugly of Self Storage

How many episodes of Self Storage Insights are there?

Self Storage Insights launched 3 years ago and published 72 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Self Storage Insights?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for Self Storage Insights?

Rephonic pulls ratings and reviews for Self Storage Insights from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.

How do I access podcast episode transcripts for Self Storage Insights?

Rephonic provides full transcripts for episodes of Self Storage Insights. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.

What guests have appeared on Self Storage Insights?

Recent guests on Self Storage Insights include:

1. Deric Hartzell
2. Elizabeth Mann
3. Trooper Arnold
4. Austin Scroggs
5. Don Tyree
6. Ben Shirey
7. Jon Shirey
8. Brandon Michael

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

Find and pitch the right podcasts

We help savvy brands, marketers and PR professionals to find the right podcasts for any topic or niche. Get the data and contacts you need to pitch podcasts at scale and turn listeners into customers.
Try it free for 7 days