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Artwork for Science of CX

Science of CX

Stephen Pappas

CX Connoisseur, Steve Pappas, shares his insights on how to turn your customers into loyal brand ambassadors. more

PublishesTwice weeklyEpisodes220Founded4 years ago
Number of ListenersCategories
BusinessTechnologyEntrepreneurship

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Artwork for Science of CX

Latest Episodes

Amy Brown is the founder and CEO of Authentix, a groundbreaking software platform that revolutionizes healthcare by analyzing and activating patients' voices at scale. more

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25 hours ago

Margie Oleson is a renowned expert in team performance and organizational dynamics, specializing in helping teams achieve high levels of productivity and growth. more

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23 days ago

Chris Wood is a seasoned expert in customer experience (CX) transformation, with a focus on leveraging technology to enhance human connections and empathy in customer interactions. more

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a month ago

Swire Ho is a seasoned expert in promotional marketing and customer experience strategies, known for his innovative approaches to enhancing brand visibility and engagement. more

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a month ago

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Reviews

5.0 out of 5 stars from 378 ratings
  • Best Host, Topical Guests & Great Conversations

    Customers both internal and external are the heart of every business and every decision. Steve delivers a show that is not only informative but fun and actionable. I highly recommend adding this to your weekly playlist. Your business and relationships will thank you

    Apple Podcasts
    5
    Tacey-CustomersFirst
    Canadaa year ago
  • Excellent!

    Steve is an excellent interviewer who gets valuable information/key points while still keeping things conversational. Each episode's filled with real insights and actionable advice. Highly recommend that you subscribe and listen to this show!

    Apple Podcasts
    5
    Dan Balcauski
    United Statesa year ago
  • A feed-favorite!

    Steve is one of the best podcast hosts in the game! The conversations he leads are incredible engaging, as well as informative and inspiring. Go ahead and give Science of CX a follow, it will quickly become a favorite in your feed!

    Apple Podcasts
    5
    oliviabaker13
    United States2 years ago
  • Straightforward and highly informative

    Learned a lot about customer experience. The guests provide fantastic insight and deep probing into customer experience. I learn a lot from each episode. Steve's way of driving conversations with guests is second to none.

    Apple Podcasts
    5
    howardtnyc
    United States2 years ago
  • Steve

    You have such a wealth of knowledge and are so generous to give that to us.

    Apple Podcasts
    5
    David M. Godinez
    United States2 years ago

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Audience

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Frequently Asked Questions About Science of CX

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How many episodes of Science of CX are there?

Science of CX launched 4 years ago and published 220 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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