CX Today
CXToday.comNews and Insights for Today, and Tomorrow CX Today reports on the latest customer experience technology news and marketplace trends. Every day our tech journalists uncover the hottest topics and vendor innovations shaping the future of work.
Our coverage is fully digital offering our audience authentic news and insights on the channel of their choice. We offer daily news, weekly features, video ... more
| Publishes | Daily | Episodes | 390 | Founded | 5 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Category | Technology | |||
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Latest Episodes
AI is already changing the contact centre from a transaction factory into a hub for complex problem solving. In this CX Today roundtable, Rob Wilkinson is joined by Martin Teasdale (Team Leader Community), Steve Morrell (Contact Babel), Sangeetha Rai... more
In this special UC Today interview, host Kristian McCann sits down with Gnosoulla Tsioupra‑Lewis, Chief People & Culture Officer at Arc Network—the organization behind HR Tech Europe. Together, they explore how AI is transforming HR leadership, workf... more
Zeus Keravala breaks down why the FCC's bold new ruling is less of a compliance headache and more of a long-overdue wake-up call for enterprise CX.
In this discussion, Associate Editor Rhys Fisher sits down with Zeus Keravala, Principal Analyst at Z... more
In this CX Today interview, the Vodafone and Teleperformance veteran explains why “contact” increasingly signals failure in a world where customers expect digital self service to work. When something breaks, it’s no longer an admin query. It’s a prob... more
Recent Guests
Hosts
Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #49 |  South Africa/Technology |
Apple Podcasts | #206 |  Switzerland/Technology |
Talking Points
Recent interactions between the hosts and their guests.
Audience Metrics
Listeners, social reach, demographics and more for this podcast.
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Frequently Asked Questions About CX Today
What is CX Today about and what kind of topics does it cover?
Focused on the evolving landscape of customer experience (CX) technology, discussions often center around the intersection of AI, data privacy, and operational efficiency. Recurring themes include strategies for modernizing contact centers, leveraging AI-driven tools for enhanced customer interactions, and understanding the complexities of data protection in an increasingly digital world. The conversations also reflect on the operational challenges and solutions faced by organizations, providing insights from industry leaders on how to navigate current trends in customer engagement and experience management. This content is particularly valuable for professionals looking to stay informed about the latest advancements and best practices in t... more
Where can I find podcast stats for CX Today?
Rephonic provides a wide range of podcast stats for CX Today. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to CX Today and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.
How many listeners does CX Today get?
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What are the audience demographics for CX Today?
Rephonic provides comprehensive predictive audience data for CX Today, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.
How many subscribers and views does CX Today have?
To see how many followers or subscribers CX Today has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.
Which podcasts are similar to CX Today?
These podcasts share a similar audience with CX Today:
1. HBR IdeaCast
How many episodes of CX Today are there?
CX Today launched 5 years ago and published 390 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact CX Today?
Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.
Where can I see ratings and reviews for CX Today?
Rephonic pulls ratings and reviews for CX Today from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.
View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.
How do I access podcast episode transcripts for CX Today?
Rephonic provides full transcripts for episodes of CX Today. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.
What guests have appeared on CX Today?
Recent guests on CX Today include:
1. Martin Taylor
2. Steve Blood
3. Gautam Vasudev
4. Rémi Guinier
5. Liz Miller
6. Shep Hyken
7. Simon Leyland
8. Nathan Strum
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.