News and Insights for Today, and Tomorrow CX Today reports on the latest customer experience technology news and marketplace trends. Every day our tech journalists uncover the hottest topics and vendor innovations shaping the future of work.Our coverage is fully digital offering our audience authentic news and insights on the channel of their choice. We offer daily news, weekly features, video con... more
Publishes | Twice weekly | Episodes | 279 | Founded | 4 years ago |
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Number of Listeners | Category | Technology |
CX Today's Charlie Mitchell introduces a rundown of everything Content Guru, a prominent global contact center provider.
And who better to have that conversation with than Sean Taylor, CEO of Content Guru.
After some friendly intros looking back ov... more
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CX Today's Charlie Mitchell hosts a panel discussing trending news from across the customer experience space.
Five prominent CX analysts join the panel to dissect each story.
In this conversation, those analysts include:
• Liz M... more
CX Today's Charlie Mitchell introduces the latest trending news from across the customer experience space.
He's joined by four prominent CX analysts to unpack each story.
In this edition, those CX experts include:
• Liz Miller, VP & Principal Anal... more
In this edition of the Big CX Update, Floyd March sits down with Rishi Rana, CEO of Cyara.
Rishi shares his journey in the industry, how Cyara approaches the market, what typical implementation looks like, its approach to innovation, and what the f... more
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How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #210 | |
Apple Podcasts | #137 |
Recent interactions between the hosts and their guests.
Listeners, social reach, demographics and more for this podcast.
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Focusing on the intersection of technology and customer experience, numerous discussions explore innovative solutions, vendor insights, and industry challenges faced by leaders in the contact center space. Episodes feature pivotal topics including AI integration, customer engagement strategies, and the evolving landscape of cloud technologies, providing listeners with the knowledge needed to navigate the future of customer interactions. Noteworthy are the practical insights shared by industry experts and executives, who delve into pressing issues like data protection, compliance, and the importance of seamless omni-channel engagement, making this a vital resource for professionals looking to enhance customer experiences effectively.
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CX Today launched 4 years ago and published 279 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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Recent guests on CX Today include:
1. Sean Taylor
2. Rishi Rana
3. Simon Broadbent
4. Jodi Reuven
5. Andy Watson
6. Mike Burrows
7. Mario Matulich
8. Heidi Elmore
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