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Artwork for Outside the Box with Asendia USA: The International e-Commerce Podcast

Outside the Box with Asendia USA: The International e-Commerce Podcast

Asendia USA
Asendia USA
Artificial Intelligence
Mexico
Puerto Rico
Green Mountain
Cross-Border E-Commerce
Alaska
Logistics
Hawaii
International Bridge
Los Angeles
Cincinnati
Dangerous Goods Regulations
Mexico City
E-Commerce
Parcel Spend Management
Shiphero
Veho
Localization
Tariffs

Discover new opportunities and navigate the challenges of expanding your global footprint with Outside the Box with Asendia USA: The International e-Commerce Podcast. Debuted in January 2024, "Outside the Box with Asendia USA", is designed to educate U.S.-based brands, marketplaces, and e-tailers on cutting-edge global shipping strategies. With a strong emphasis on education, the podcast serves as... more

PublishesTwice monthlyEpisodes54Founded3 years ago
Number of ListenersCategory
Business

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Artwork for Outside the Box with Asendia USA: The International e-Commerce Podcast

Latest Episodes

How do retailers balance cost, speed, and customer expectations in today's supply chain?

Co-hosts Jason Rowland and Nick Agnetti sat down with Nathan Goodrich, Senior Director of Inventory and Logistics at FabFitFun, to discuss subscription box fulf... more

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Global growth takes more than shipping internationally.

Co-hosts Jason Rowland and Nick Agnetti sit down with Michael Hubacher of ESW to discuss what it takes to create a seamless cross-border customer experience.

Key takeaways:

• Why localization... more

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The last mile is no longer just about delivery—it's about the customer experience.

Co-hosts Jason Rowland and Nick Agnetti sat down with Hank Emerson, Vice President of Business Development, Veho, about how technology is transforming last-mile logis... more

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Featuring Maggie Barnett, COO of ShipHero, in this episode with co-hosts Jason Rowland and Nick Agnetti the discussion evolves around:

📦 How AI is improving warehouse efficiency and order fulfillment

🤖 Practical, cost-effective AI solutions for S... more

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Recent Guests

Nathan Goodrich
Senior Director of Inventory and Logistics at FabFitFun
FabFitFun
Episode: 32: A Retailer's Perspective on Logistics: A Conversation with Nathan Goodrich
Michael Hubacher
Senior Director of Sales, ESW
ESW
Episode: 31: Beyond Checkout: How Localization Drives Global e-Commerce Growth with ESW
Hank Emerson
Head of Strategic Partnerships at Veho
Veho
Episode: 30: Exploring Veho: Redefining how Technology is Transforming the CX
Maggie Barnett
COO of ShipHero
ShipHero
Episode: 29: Maximizing Warehouse Efficiency with AI and Automation | Featuring Maggie Barnett
Chas Gorham
Vice President of Sales, International Bridge
International Bridge
Episode: 28: Shipping Beyond the Mainland: Logistics Insights with Chas Gorham
Omar Akilah
Senior Vice President of OMS for Infios
Infios
Episode: 27: ERP Success: Logistics & CX with Industry Expert Omar Akilah
Lori Boyer
Head of Content Marketing, EasyPost
EasyPost
Episode: 26 part 2: The Role of AI in Modern Logistics: Insights from Industry Expert Lori Boyer
Mike Lorentzen
DG Logistics expert
Asendia USA
Episode: 25: Fragrance Shipping: Dangerous Goods Compliance & Logistics
Shane Bogdan
Director of Cross-Border Sales
Avalara
Episode: 24: Trade Whiplash: Adapting to Shifting Tariff Landscapes

Hosts

Nick Agnetti
Director, Enterprise Sales at Asendia USA; host focusing on growth strategies, partnerships, and global shipping insights
Jason Rowland
Risk and Compliance Officer – North America; co-host and industry-safety voice focusing on regulatory, risk, and cross-border obligations

Reviews

4.0 out of 5 stars from 4 ratings
  • This is beyond frustrating. They present themselves as industry experts on their podcast, but in reality, the service is a mess. There are more complaints about them than fleas on a dog.

    They have no real customer support, no accountability, and I've already lost three packages due to their sheer incompetence. I'm constantly redirected to a “local handler” they don’t even identify. No updates, no answers—just dead ends.

    Honestly, it's hard to take anything they say seriously. If this were a le... more

    Podchaser
    1
    Asendia_Sucks !
    9 months ago

Talking Points

Recent interactions between the hosts and their guests.

32: A Retailer's Perspective on Logistics: A Conversation with Nathan Goodrich
Q: What are the hardest parts of aligning inventory planning with logistics execution?
The hardest part is synchronizing long‑lead merchandising decisions with daily logistics execution, ensuring depth in hero items, and coordinating vendor cycles with a highly seasonal and event‑driven calendar, while maintaining cost efficiency and service levels.
28: Shipping Beyond the Mainland: Logistics Insights with Chas Gorham
Q: How does the partnership with Asendia enhance IB's service for non-continental US?
The partnership combines IB's regional coverage with Asendia's cross-border fulfillment strengths, expanding service to Alaska, Hawaii, and Puerto Rico while leveraging daily flights and established postal final-mile networks, improving speed and reliability.
28: Shipping Beyond the Mainland: Logistics Insights with Chas Gorham
Q: What happens after a customer places an order to a retailer?
The retailer prints the label, IB picks up, the shipment is consolidated at hubs, and then it's flown out that same day to Alaska, Hawaii, or Puerto Rico, with final mile delivery handled by local partners or the postal service.
30: Exploring Veho: Redefining how Technology is Transforming the CX
Q: What is the Amazon Effect and how does it influence customer delivery expectations?
The Amazon Effect sets high expectations for speed, reliability, and delivery options; Veho seeks to mirror that experience for brands not selling on Amazon by offering fast, reliable delivery with optional visibility and windows.
30: Exploring Veho: Redefining how Technology is Transforming the CX
Q: Is Veho an asset-based carrier or do you operate differently?
Veho is not asset-based; we leverage an independent contractor model and partner with facilities and last-mile networks while maintaining a strong technology stack to drive efficiency and service levels.

Audience Metrics

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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

This show focuses on practical strategies for expanding e-commerce globally, with a steady emphasis on cross-border shipping, duties and taxes, localization, and partnerships that enable scale. Episodes frequently feature practitioners and executives from logistics providers, tech platforms, and retailers discussing real-world challenges—ranging from subscription-box fulfillment and last-mile experiences to complex DG (dangerous goods) compliance, tariff volatility, and AI-enabled optimization. A notable pattern is the blend of operational detail with strategic insights, including carrier diversification, multi-carrier technology, and end-to-end experiences that drive conversion and customer satisfaction across major markets like Canada, th... more

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Nathan Goodrich
2. Michael Hubacher
3. Hank Emerson
4. Maggie Barnett
5. Chas Gorham
6. Omar Akilah
7. Lori Boyer
8. Mike Lorentzen

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