Equipped with more than 30 years of experience in retail, most recently as the Chief Customer Officer for Walmart Asda in the U.K., host Andy Murray is sharing his expertise through his new role as the founder and executive chair of the Customer Centric Leadership Initiative at the University of Arkansas Sam M. Walton College of Business. Now more than ever, retailers and brands are accelerating t... more
Publishes | Weekly | Episodes | 47 | Founded | 3 years ago |
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Number of Listeners | Categories | EducationBusinessMarketingCourses |
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In this episode of It’s a Customer’s World Podcast, Andy Murray is joined by Chris Riegel. Founder and CEO of STRATACACHE. Chris is an expert in emerging technologies with 20 years of experience in systems and networking technology ventures, includin... more
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So many excellent podcasts - and what humility to allow college students to have the opportunity to ask questions! Thanks for an excellent learning experience that never fails to extend our knowledge into the future of marketing.
Love getting to listen to Andys podcasts! His vast knowledge of multiple areas of the industry allows him to give well rounded insights to almost all topics. Hearing the genius between him and Paco Underhill was super educational and entertaining.
This is such a great podcast if you are looking to learn the importance customer centricity and the customers journey! Andy Murray has so much insight through his career experiences and brings on great well respected and knowledgeable guests as well. I recently listened to Paco Underhill’s interview on his most recent book. If you are looking from the experts perspective on the customer journey inside the store, I couldn’t recommend that episode enough!
I highly recommend listening to Andy Murray’s CCLI podcasts! They provide thorough and relevant insight into the customer journey. Andy talks with knowledgeable practitioners, thought leaders, and scholars to hear their thoughts on what it takes to be a leader in today's customer centric world. In particular, the interview with Paco Underhill on his newest book, How We Eat: The Brave New World of Food and Drink, dives deeper into this area of marketing and retail. These podcasts truly are worth ... more
I’m a senior marketing major at the Walton College of business and love this podcast. I have gained so much information regarding customer centric. It has been an amazing opportunity to learn how the roles have reversed and consumers are now holding the power. In his most recent episode, Paco Underhill on How we Eat, Andy Murray asks him a question I wrote to him regarding advice for students like myself. Definitely check it out if you wanna hear his answer :)
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Primary Location | Social Media Reach |
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It's a Customer's World launched 3 years ago and published 47 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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