
Welcome to the Hotel Moment Podcast, presented by Revinate, where we discuss how hotel technology shapes every moment of hoteliers’ experiences. Join us as we explore cutting-edge technology that is transforming the hospitality industry and hear from experts and visionaries who are shaping the future of the guest experience. The Hotel Moment podcast features insights and interviews with top player... more
| Publishes | Weekly | Episodes | 199 | Founded | 6 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | ManagementBusinessNewsTech News | |||

Recast: Building relationships through reservations: Insights from The Broadmoor
In this recast episode of Hotel Moment, Karen Stephens, CMO of Revinate, sits down with Sarah Stephens, Room Reservations Manager at The Broadmoor Hotel, the world's lo... more
In this webinar episode of Hotel Moment, Brent Sanders, Sr. Customer Education Specialist at Revinate, is joined by Colton Bean, Director of Reservations at Suncadia Resort, to break down Revinate's Secret Shopper Call Report, original research on wh... more
In this recast episode of Hotel Moment, Karen Stephens sits down with Sky Mitchell, Founder and CEO of Basecamp Resorts, to discuss her remarkable journey from being fired to building a thriving modern hospitality enterprise in Western Canada.
Sky s... more
In this episode of Hotel Moment, we bring you a special installment featuring an AI-generated conversation analyzing the 2026 secret shopped call report. Built on 308 mystery shopper calls placed across 135 luxury and upscale hotel properties, the st... more
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This new episode with a new host is proof the show keeps leveling up. The conversations don’t feel scripted, it’s real practitioners talking about what works (and what doesn’t).
Hotel leaders and their take aways! Amazing..Karen drives the conversation to be more than just a podcast, it’s a story in every episode!
5 Stars! Karen Stephens interviews amazing guests, each better than the last, the line up just keeps getting better. I never miss an episode!
Hospitality is a quick paced industry. The more insights you can get, the more prepped you will be to accelerate growth here. All while having fun. The Hotel Moment dishes out both - insights based on data and trend spotting AND fun! Thanks for this
I tune in each week for the interesting guests, engaging convos, and industry updates. Recommend it if you're interested in the hotel industry.
Key themes from listener reviews, highlighting what works and what could be improved about the show.
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
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Apple Podcasts | #228 |
Recent interactions between the hosts and their guests.
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A thoughtfully curated series focusing on how technology transforms hospitality, from AI-driven guest experiences to data-backed revenue and distribution strategies. Episodes feature operators, brand leaders, and tech innovators who share practical insights on direct bookings, personalization, loyalty, and the human touch in luxury and independent hotels. Noteworthy is the blend of luxury hospitality perspectives with tech-forward practices, including AI adoption, CRM evolution, and data governance, all tied to real-world operator experiences and regional nuances across North America, Europe, and APAC. The show is likely a strong fit for hoteliers, technology leaders, marketing and revenue executives, and brands seeking actionable ideas for... more
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These podcasts share a similar audience with Hotel Moment:
1. A Bit of Optimism
2. HBR IdeaCast
3. Coaching Real Leaders
4. Hospitality Daily Podcast
5. BizNews Radio
Hotel Moment launched 6 years ago and published 199 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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Recent guests on Hotel Moment include:
1. Colton Bean
2. Sky Mitchell
3. Andrew Shepherd
4. Ami Alexander
5. Lindsey Ueberroth
6. Lily Wecker
7. Lydia Bates
8. Chris Anderson
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