Rephonic
Artwork for Hotel Moment

Hotel Moment

Revinate
Hospitality
Revinate
Revenue Management
Investment Strategies
Net Operating Income
Corporate Travel
Summer Travel Trends
Hospitality Industry
Digital Marketing
Interest Rates
Guest Experience
Customer Experience
Hospitality Technology
Artificial Intelligence
CRM
Leisure Travel
Guest Loyalty
AI Loyalty Booking Platforms
Hospitality Management
Cliste Hospitality

Welcome to the Hotel Moment Podcast, presented by Revinate, where we discuss how hotel technology shapes every moment of hoteliers’ experiences. Join us as we explore cutting-edge technology that is transforming the hospitality industry and hear from experts and visionaries who are shaping the future of the guest experience. The Hotel Moment podcast features insights and interviews with top player... more

PublishesWeeklyEpisodes152Founded5 years ago
Number of ListenersCategories
NewsTech NewsTechnology

Listen to this Podcast

Artwork for Hotel Moment

Latest Episodes

In this strategic Hotel Moment webinar, three Revinate experts come together to tackle the biggest challenge facing hotels during Black Friday, Cyber Monday, and Travel Tuesday: how to stand out in the crowded holiday inbox and ensure your campaigns ... more

In this episode of Hotel Moment, Karen Stephens welcomes Sarah Stephens, Room Reservations Manager at The Broadmoor, for an inspiring conversation about the power of personal connection in luxury hospitality. Managing a Forbes Five-Star property's re... more

YouTube

In this tactical episode of Hotel Moment, Brenna Turpin, Marketing Coordinator at Revinate, reveals why personalization has become non-negotiable for successful hotel upselling. With 91% of guests now expecting personalized offers, the days of generi... more

YouTube

In this captivating episode of Hotel Moment, Karen Stephens welcomes Matthias Winkler, CEO of Sacher Hotels, for an illuminating conversation about balancing tradition with innovation in luxury hospitality. Leading the family-owned group that include... more

Key Facts

Accepts Guests
Contact Information
Podcast Host
Number of Listeners
Find out how many people listen to this podcast per episode and each month.

Similar Podcasts

People also subscribe to these shows.

Coaching Real Leaders
Coaching Real LeadersHarvard Business Review / Muriel Wilkins
Hotel Tech Insider
Hotel Tech InsiderHotelTechReport
SmartLess
SmartLessJason Bateman, Sean Hayes, Will Arnett

Recent Guests

Sarah Stephens
Room Reservations Manager at The Broadmoor Hotel
The Broadmoor Hotel
Episode: Building relationships through reservations: Insights from The Broadmoor
Aled Bashar Wali
Founder and CEO of Practice Hospitality
Practice Hospitality
Episode: Why personalization is the secret to mastering hotel upsells
Anisha Yadav
VP of Customer and Product Marketing at Revinate
Revinate
Episode: Why personalization is the secret to mastering hotel upsells
Matthias Winkler
CEO of Sacher Hotels, passionate about combining tradition with innovation in hospitality.
Sacher Hotels
Episode: How mixing tradition and tech is shaping the future of Sacher Hotels | with Matthias Winkler
Alicia Zores-Burow
Expert on family travel influence within the hotel industry
Episode: How to capture loyal guests in a tight market
Jan Freytag
National Director of Hospitality Analytics, CoStar Group
CoStar Group
Episode: How to capture loyal guests in a tight market
Dean Blackburn
Director of Resort Experience at French Lick Resort
French Lick Resort
Episode: Stop ignoring the phone: Why the voice channel is your hidden revenue channel | a Revinate webinar
Carlo Del Mestro
Champion of Ennismore's loyalty program, sharing insights on leveraging guest data for loyalty
Ennismore
Episode: Building a hotel loyalty program for the modern guest
Ben Campbell
President and CEO of Hospitality America
Hospitality America
Episode: How Hospitality America elevates guest experience through culture and data ownership

Host

Karen Stephens
Host of the podcast and Chief Marketing Officer of Revinate, bringing expertise in hotel marketing and technology integration.

Reviews

5.0 out of 5 stars from 28 ratings
  • A must- listen!

    Hotel leaders and their take aways! Amazing..Karen drives the conversation to be more than just a podcast, it’s a story in every episode!

    Apple Podcasts
    5
    AlohaWonderlust12
    Philippinesa year ago
  • Hotel Moment is simply the best Hotel Tech podcast available!

    5 Stars! Karen Stephens interviews amazing guests, each better than the last, the line up just keeps getting better. I never miss an episode!

    Apple Podcasts
    5
    rmcg01
    United Kingdoma year ago
  • Fun and engaging

    Hospitality is a quick paced industry. The more insights you can get, the more prepped you will be to accelerate growth here. All while having fun. The Hotel Moment dishes out both - insights based on data and trend spotting AND fun! Thanks for this

    Apple Podcasts
    5
    Chaps467
    Indonesia3 years ago
  • Great show, great guest!

    I tune in each week for the interesting guests, engaging convos, and industry updates. Recommend it if you're interested in the hotel industry.

    Apple Podcasts
    5
    Podcastaddict6537
    United States4 years ago
  • Some of the most thoughtful commentary on hotels during the pandemic and beyond

    Great host!!

    Apple Podcasts
    5
    RS LA
    United States5 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Audience members find the discussions both informative and enjoyable, making it a recommended listen for professionals in the hotel industry.
Listeners appreciate the engaging conversations and insights from industry leaders, emphasizing the quality of guests featured on the show. Many express that the content is highly relevant and applicable to real-world scenarios in hospitality management.
The podcast is praised for tackling important contemporary issues in hospitality, particularly in the context of the pandemic and technological advancements.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

Building relationships through reservations: Insights from The Broadmoor
Q: How have things changed in the 14 years that you've been in the Reservations team?
There have been significant advancements in technology that provide real-time access to metrics, enhancing the team's engagement and performance tracking compared to the previous manual methods.
Building relationships through reservations: Insights from The Broadmoor
Q: What makes the voice channel special?
The voice channel is important because it allows for a unique connection with guests, conveying tone and excitement and enabling personalization in a way that written communication cannot.
Building relationships through reservations: Insights from The Broadmoor
Q: So Sarah, can you share a little bit about what started your interest in hospitality?
Sarah's interest in hospitality began during a family trip to Disney World when she was younger. Inspired by the enjoyment she experienced during her stay, she pursued a career in hospitality, starting at a local hotel.
How mixing tradition and tech is shaping the future of Sacher Hotels | with Matthias Winkler
Q: What role does family culture play in the success of your legacy hotels?
He explains that family-run hotels provide a more authentic experience, and their deep connections to local culture enhance the guest experience significantly.
How mixing tradition and tech is shaping the future of Sacher Hotels | with Matthias Winkler
Q: How do you balance tradition with modern evolution of technology?
Matthias highlights that finding the right speed for change is crucial and that technology is essential for continuous evolution in hospitality.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About Hotel Moment

What is Hotel Moment about and what kind of topics does it cover?

This podcast offers insights into the pivotal role of technology within the hospitality industry, focusing on how innovations enhance guest experiences and operational efficiencies. Listeners can expect in-depth discussions with industry leaders, covering topics such as personalized guest experiences, loyalty programs, and the integration of cutting-edge technology into hotel operations. It serves as a resource for both hoteliers and industry professionals seeking to stay informed and adapt to the rapidly evolving landscape of hospitality, particularly in relation to data-driven decision-making and the implications of artificial intelligence.

Noteworthy is the podcast's commitment to exploring tangible strategies for enhancing guest satisf... more

Where can I find podcast stats for Hotel Moment?

Rephonic provides a wide range of podcast stats for Hotel Moment. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to Hotel Moment and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.

How many listeners does Hotel Moment get?

Rephonic provides a full set of podcast information for three million podcasts, including the number of listeners. View further listenership figures for Hotel Moment, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.

What are the audience demographics for Hotel Moment?

Rephonic provides comprehensive predictive audience data for Hotel Moment, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.

How many subscribers and views does Hotel Moment have?

To see how many followers or subscribers Hotel Moment has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to Hotel Moment?

These podcasts share a similar audience with Hotel Moment:

1. Hospitality Daily Podcast
2. The Diary Of A CEO with Steven Bartlett
3. Coaching Real Leaders
4. Hotel Tech Insider
5. SmartLess

How many episodes of Hotel Moment are there?

Hotel Moment launched 5 years ago and published 152 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Hotel Moment?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for Hotel Moment?

Rephonic pulls ratings and reviews for Hotel Moment from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.

How do I access podcast episode transcripts for Hotel Moment?

Rephonic provides full transcripts for episodes of Hotel Moment. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.

What guests have appeared on Hotel Moment?

Recent guests on Hotel Moment include:

1. Sarah Stephens
2. Aled Bashar Wali
3. Anisha Yadav
4. Matthias Winkler
5. Alicia Zores-Burow
6. Jan Freytag
7. Dean Blackburn
8. Carlo Del Mestro

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

Find and pitch the right podcasts

We help savvy brands, marketers and PR professionals to find the right podcasts for any topic or niche. Get the data and contacts you need to pitch podcasts at scale and turn listeners into customers.
Try it free for 7 days