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The Modern Hotelier

David Millili & Steve Carran
Hospitality Industry
Hospitality
Guest Experience
Artificial Intelligence
Hospitality Technology
Independent Hotels
Sustainability
Travel Industry
Customer Experience
AI In Hospitality
Hitec
Hotel Technology
Social Media Marketing
Customer Service
Hotels
Online Travel Agencies
Bitac
Labor Shortages
Hotel Industry
Direct Bookings

Each episode we discuss industry trends, talk about new technologies, and speak to industry experts. All so that you, The Modern Hotelier, can succeed in a new age of hospitality.

PublishesDailyEpisodes308Founded4 years ago
Number of ListenersCategories
BusinessSociety & CultureManagementPlaces & Travel

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Artwork for The Modern Hotelier

Latest Episodes

In this episode of The Modern Hotelier, David Millili and Steve Carran sit down with David Collyer, Global SVP of Aspire PreFlight Hospitality, to explore how hospitality principles are transforming the airport lounge experience.

David shares his fa... more

How can hotels use AI and location intelligence to attract new guests instead of spending marketing dollars on travelers who were already planning to book?

In this special HITEC edition of The Modern Hotelier, David Millili sits down with Evan Saund... more

YouTube

How can hotels eliminate spreadsheets, improve financial transparency, and strengthen relationships with owners?

In this special HITEC episode of The Modern Hotelier, David Millili and Steve Carran sit down with Brian McGeown, General Manager of Own... more

YouTube

In this special HITEC episode of The Modern Hotelier, David Millili and Steve Carran sit down with Kevin Bidner, Founder and CEO of HCN (Hotel Communication Network), to discuss how in-room tablets are reshaping the guest experience and driving new r... more

YouTube

Key Facts

Accepts Guests
Accepts Sponsors
Contact Information
Podcast Host
Number of Listeners
Find out how many people listen to this podcast per episode and each month.

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FoundersDavid Senra

Recent Guests

Evan Saunders
Executive at Azira leading partnerships across verticals
Azira
Episode: #306: A Better Way For Hotel Marketing | with Evan Saunders
Brian McGeown
General Manager of Owner Relations
Owner Relations
Episode: #305: Transparency & Confidence is Key in Owner Accounting | with Brian McGeown
Kevin Bidner
Founder and CEO, HCN Hotel Communications Network
HCN Hotel Communications Network
Episode: #304: How In-Room Tablets Are Increasing Guest Engagement & Unlocking Revenue | with Kevin Bidner
Chris Zach
Senior Director of Product Marketing
ServiceChannel
Episode: #303: How Hotel Maintenance Impacts the Guest & the Bottom Line | with Chris Zach
Jake Lewis
President of Jonas Hospitality Property Systems
Jonas Hospitality Property Systems
Episode: #302: How the Best Hotel Operators Are Approaching Technology | with Jake Lewis
Mike Baldinger
Co-founder and Chief Strategy Officer at Evention
Evention
Episode: #301: Helping Hotels Reduce Revenue Leakage | with Mike Baldinger
Mike Waltman
Founder of Interactive Sites, early innovator in hotel technology
Interactive Sites
Episode: #300: Innovating the Meeting & Events Sales Process | with Mike Waltman
Noelani Shroy
VP of Global Sales, Onyx CenterSource
Onyx CenterSource
Episode: #299: Adding the Human Back into Hospitality | with Noelani Shroy
Shawn Tarter
CEO of RealTime Reservations
RealTime Reservations
Episode: #298: Why Consolidation Is the Biggest Opportunity in Hospitality | with Shawn Tarter

Host

David and Steve
Co-hosts and primary hosts of the show, frequently guiding interviews and framing industry conversations.

Reviews

4.8 out of 5 stars from 54 ratings
  • Great insights

    I love the authentic connections and helpful insights from people in the industry who really know their stuff!

    Apple Podcasts
    5
    FlowerGrl89
    United Statesa year ago
  • Keep them coming!

    Love the insights. Please keep these coming!

    Apple Podcasts
    5
    Alvaro Cana
    United States2 years ago
  • Fun stories

    As a sustainability professional with plenty of hospitality clients, love that this podcast highlights so many diverse industry members and stories! And even if you’re not in the industry, you’ll be entertained and learn something! Tree house resort, paws up resort, music and tourism, such a variety to choose from and a great mix of short bingeable ep and longer more in depth interviews!

    -Astrapto

    Apple Podcasts
    5
    _doremi101
    United States2 years ago
  • I’ll tune in again!

    Very informative! The host do a great job interacting with their guests and it serves as a great resource for the hospitality industry. You can gain something from every episode, I’ll tune in again!

    Apple Podcasts
    5
    JessW1228
    United States4 years ago
  • Great Podcast!

    A great new podcast with some awesome guests to help you learn about the hospitality industry!

    Apple Podcasts
    5
    Finchbird12
    United States4 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

The show is seen as entertaining yet highly informative for hospitality professionals.
Listeners appreciate the mix of founder-led and operator perspectives.
Visitors praise the authentic industry insights and practical takeaways.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

#298: Why Consolidation Is the Biggest Opportunity in Hospitality | with Shawn Tarter
Q: What does the connected guest journey look like when RealTime Reservations and STAY collaborate?
It culminates in a unified platform where guests can book and manage spa, restaurants, cabanas, and other services in one itinerary, supported by enterprise reporting and a globally consistent, language-inclusive system.
#292: Connecting Data to Elevate Guest Experiences | with Jeff Bzdawka
Q: What does it take to be truly AI-enabled in hospitality, and what are the blockers?
He explains that true AI enablement starts with data—its quality, accessibility, and a common data language—rather than just adding AI on top of fragmented systems; the industry must first fix data foundations to avoid faster bad decisions.
#292: Connecting Data to Elevate Guest Experiences | with Jeff Bzdawka
Q: All right. So when you were young, what did you want to be when you grew up?
Jeff describes his early path from dentistry to hospitality leadership, noting a pivotal moment when a hotel general manager mentor drew him into the hotel industry, shaping his career focus on people and service.
#299: Adding the Human Back into Hospitality | with Noelani Shroy
Q: What is the biggest mistake when adopting new technology in hotels?
Treating the initial implementation as a finish line instead of the starting point; ongoing evaluation, updates, and integration into daily workflows are essential for long-term value.
#299: Adding the Human Back into Hospitality | with Noelani Shroy
Q: Where do you see AI delivering real value for hoteliers, and where might there be fluff?
AI should support hospitality by enabling more human, personalized guest interactions and streamlining operations; overemphasis on tech can detract from guest experiences if the human element is neglected.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About The Modern Hotelier

What is The Modern Hotelier about and what kind of topics does it cover?

A career-focused look at hospitality with a heavy emphasis on technology, strategy, and independent hotels. Episodes frequently feature chiefs and founders from hospitality tech, asset managers, boutique hotel operators, and guests shaping the future of guest experiences through AI, revenue optimization, direct bookings, and brand differentiation. Listeners typically care about practical takeaways—how to improve NOI, leverage new tools, and navigate industry shifts—along with behind-the-scenes stories from leaders who've scaled small brands or launched innovative concepts. A standout aspect is the mix of founder-led insights, operator perspectives, and tech-forward strategies that translate into tangible actions for independents and mid-mar... more

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How many listeners does The Modern Hotelier get?

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How many subscribers and views does The Modern Hotelier have?

To see how many followers or subscribers The Modern Hotelier has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to The Modern Hotelier?

These podcasts share a similar audience with The Modern Hotelier:

1. Hospitality Daily Podcast
2. BigDeal
3. All-In with Chamath, Jason, Sacks & Friedberg
4. The Dr. Hyman Show
5. Founders

How many episodes of The Modern Hotelier are there?

The Modern Hotelier launched 4 years ago and published 308 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact The Modern Hotelier?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

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Rephonic pulls ratings and reviews for The Modern Hotelier from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

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Rephonic provides full transcripts for episodes of The Modern Hotelier. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.

What guests have appeared on The Modern Hotelier?

Recent guests on The Modern Hotelier include:

1. Evan Saunders
2. Brian McGeown
3. Kevin Bidner
4. Chris Zach
5. Jake Lewis
6. Mike Baldinger
7. Mike Waltman
8. Noelani Shroy

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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