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The Modern Hotelier

David Millili & Steve Carran
Hospitality Industry
Hospitality
Artificial Intelligence
Guest Experience
Hospitality Technology
Independent Hotels
Sustainability
AI In Hospitality
Travel Industry
Customer Experience
Hitec
Hotel Technology
Social Media Marketing
Customer Service
Hotels
Bitac
Revenue Management
Hotel Industry
Direct Bookings
Labor Shortages

Each episode we discuss industry trends, talk about new technologies, and speak to industry experts. All so that you, The Modern Hotelier, can succeed in a new age of hospitality.

PublishesDailyEpisodes328Founded4 years ago
Number of ListenersCategories
Places & TravelBusinessManagementSociety & Culture

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Latest Episodes

What does it take to create a truly one-of-a-kind hospitality experience in the age of AI?

In this episode, David Millili and Steve Carran sit down with Janice Wilson, founder of Menizei and Territori to explore the intersection of hospitality, tech... more

What does it take to build technology that can truly transform hotel operations?

In this episode, David Millili and Steve Carran sit down with Kevin King, CEO of Shiji, for a wide-ranging conversation about hospitality technology, artificial intelli... more

YouTube

What’s happening across the hospitality industry right now? 

In this episode of The Modern Hotelier Hospitality Hot Topics, Steve Carran and David Millili sit down with Richard Sandoval, CEO of Spire Hospitality, to unpack the latest trends and bigg... more

How do you scale a boutique hotel company without losing the creativity, personality, and local connection that make independent hospitality so special?

In this episode, David Millili and Steve Carran sit down with Jorgan von Stiening, President of ... more

YouTube

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Recent Guests

David Bowd
Co-founder and owner of Salt Hotels
Salt Hotels
Episode: #322: Boutique Service, Authentic Design, and Cultivating Hospitality’s Future | David Bowd of Salt Hotels
Jesse Messitte
Vice President of Strategy and Business Operations
Avendra International
Episode: #321: How Streamlining Procurement Can Help Hotels Thrive | with Jesse Messitte
Amanda Hite
President of STR
STR
Episode: #320: Hotel P&L Benchmarking & The Impact of the World Cup | with Jan Freitag & Amanda Hite
Jan Freitag
CoStar Expert
CoStar
Episode: #320: Hotel P&L Benchmarking & The Impact of the World Cup | with Jan Freitag & Amanda Hite
Kelly Popp
Commercial Director of Americas for the Access Group
Access Group
Episode: #319: The Opportunity in Getting Hotel Tech Integrations Right | with Kelly Popp
Nick Farrell
Senior Vice President and Head of Sales for Phunware
Phunware
Episode: #318: From On-Property to Expedia to Hotel Technology | with Nick Farrell
Kathleen Cullen
Executive Vice President of PTG Consulting
PTG Consulting / Prefer Travel Group
Episode: #317: Navigating the Shifts Disrupting the Hotel Industry | with Kathleen Cullen
David Salcfas
General Manager, Hard Rock Hotel New York City
Hard Rock Hotel New York
Episode: #315: Managing the Vibe at the NYC Hard Rock Hotel | with David Salcfas
John Boomhofer
Musician and former rock star guest on the podcast
Episode: #315: Managing the Vibe at the NYC Hard Rock Hotel | with David Salcfas

Hosts

David Collyer
Global SVP, Aspire Pre-Flight Hospitality; guest-focused hospitality executive with experience in lounge hospitality and tech strategy
Steve
Co-host of the show; regular host contributing leadership and industry perspectives

Reviews

4.8 out of 5 stars from 56 ratings
  • Absolutely amazing conversations with very knowledgeable people in the industry. They make the conversations fun and interesting. The roundtable episodes are powerful.

    Podcast Addict
    5
    jonah74
    2 months ago
  • Great insights

    I love the authentic connections and helpful insights from people in the industry who really know their stuff!

    Apple Podcasts
    5
    FlowerGrl89
    United Statesa year ago
  • Keep them coming!

    Love the insights. Please keep these coming!

    Apple Podcasts
    5
    Alvaro Cana
    United States2 years ago
  • Fun stories

    As a sustainability professional with plenty of hospitality clients, love that this podcast highlights so many diverse industry members and stories! And even if you’re not in the industry, you’ll be entertained and learn something! Tree house resort, paws up resort, music and tourism, such a variety to choose from and a great mix of short bingeable ep and longer more in depth interviews!

    -Astrapto

    Apple Podcasts
    5
    _doremi101
    United States2 years ago
  • I’ll tune in again!

    Very informative! The host do a great job interacting with their guests and it serves as a great resource for the hospitality industry. You can gain something from every episode, I’ll tune in again!

    Apple Podcasts
    5
    JessW1228
    United States4 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Listeners praise authentic industry insights and practical takeaways for hospitality tech and leadership.
The show is described as entertaining while informative, with diverse expert guests.
Fans appreciate the mix of high-profile guests and grounded, real-world discussions about trends and technology.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

#321: How Streamlining Procurement Can Help Hotels Thrive | with Jesse Messitte
Q: How do you see procurement technology evolving in the next five years?
Purchasing may shift to more automated, inventory-informed processes, potentially driven by AI, with recommendations and alternatives presented at the point of purchase to optimize cost and fit.
#321: How Streamlining Procurement Can Help Hotels Thrive | with Jesse Messitte
Q: What is the first step for hotels looking to modernize procurement?
Begin with the business objective and current technology, then map how modernization fits into the overall tech stack and how to avoid chasing every new trend without ensuring alignment to needs.
#320: Hotel P&L Benchmarking & The Impact of the World Cup | with Jan Freitag & Amanda Hite
Q: What challenge in hotel financial performance were you trying to solve with the new P&L benchmarking features?
The goal was to unify data across multiple platforms into one source of truth so owners, management companies, brands, and asset managers could see both revenue and expense line items in context with market benchmarks, allowing better conversations and decisions.
#316: What It Takes to Lead Luxury Resorts | with Robert Marusi of Hotel Del Coronado & Grand Wailea
Q: How should hoteliers approach AI and change management within their teams?
Develop an AI playbook, educate teams about the technology, set clear use cases, and drive tangible customer-impact projects that improve the guest journey.
#316: What It Takes to Lead Luxury Resorts | with Robert Marusi of Hotel Del Coronado & Grand Wailea
Q: What are some of the biggest strains you're seeing in hospitality tech today?
The industry must focus on practical AI adoption—rewiring playbooks, building AI workflows around the customer journey, and creating a centralized data stack to recognize guests and personalize experiences without losing the human touch.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
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Professions
Age Range
Household Income
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Frequently Asked Questions About The Modern Hotelier

What is The Modern Hotelier about and what kind of topics does it cover?

A show focused on the evolving hospitality tech and leadership landscape, with frequent deep-dives into hotel tech integrations, AI adoption, distribution dynamics, and guest experience innovations. Episodes consistently feature operators, technology executives, and consultants who share practical strategies for leveraging data, improving operational efficiency, and driving profitability in hotels, lounges, and luxury properties. Notable strengths include a mix of high-profile hospitality leaders, hands-on operational insights, and actionable playbooks for technology adoption, revenue management, and guest engagement. The format often blends leadership storytelling with concrete tech and business takeaways, making it useful for operators, m... more

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How many listeners does The Modern Hotelier get?

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How many subscribers and views does The Modern Hotelier have?

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Which podcasts are similar to The Modern Hotelier?

These podcasts share a similar audience with The Modern Hotelier:

1. Hospitality Daily Podcast
2. Behind the Stays
3. No Vacancy Live!
4. My First Million
5. The Hotel Investor Playbook

How many episodes of The Modern Hotelier are there?

The Modern Hotelier launched 4 years ago and published 328 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact The Modern Hotelier?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

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What guests have appeared on The Modern Hotelier?

Recent guests on The Modern Hotelier include:

1. David Bowd
2. Jesse Messitte
3. Amanda Hite
4. Jan Freitag
5. Kelly Popp
6. Nick Farrell
7. Kathleen Cullen
8. David Salcfas

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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