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Hospitality Daily Podcast

Josiah Mackenzie
Hospitality
Hospitality Industry
Guest Experience
Leadership
Artificial Intelligence
Hotel Management
AI In Hospitality
Luxury Hospitality
Wellness
Customer Experience
Technology In Hospitality
Actable
Technology
Travel
Hospitality Technology
Staypineapple
Employee Engagement
Sustainability
Operational Efficiency
Hospitality Design

Stay informed and inspired to delight people and grow your business with daily conversations with interesting people doing interesting things. Hosted by Josiah Mackenzie.

PublishesDailyEpisodes1255Founded4 years ago
Number of ListenersCategories
Society & CultureBusinessPlaces & Travel

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Artwork for Hospitality Daily Podcast

Latest Episodes

In this episode, Susie Arnett, the Director of Wellness Programming at Six Senses, shares her real-world take on vibe coding and what AI tools actually deliver when a non-technical person tries to build a digital product. She explains why the promise... more

In this episode, Sofia Vandaele, General Manager of the InterContinental New York Barclay and Regional Director for IHG Lifestyle and Luxury, shares an operator's read on running a flagship hotel in 2026. You'll hear how she manages cost discipline w... more

In this episode, Tom Michelberger, founder of Michelberger Hotel in Berlin and Michelberger Farm in Brandenburg, shares with our innovation correspondent Matthias Huettebraeuker why depth beats scale, why most designer hotels lose their edge after a ... more

In this episode, Nick Slavin, the CEO and co-founder of Curacity, shares his front-row perspective on why hotel discovery is being rewritten by AI, what 94% of hotels are missing on their own websites, and how independent properties can use this mome... more

Key Facts

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Find out how many people listen to this podcast per episode and each month.

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Recent Guests

Nick Slavin
CEO and co-founder of Curacity
Curacity
Episode: AI Search Is Binary, Your Hotel Appears or It Doesn't - Nick Slavin, Curacity [Sponsor Bonus]
Dr. Peter Ricci
Director of the Hospitality and Tourism Management Program at Florida Atlantic University
Florida Atlantic University
Episode: Stop Treating AI Like a Threat to Hospitality - Peter Ricci, Florida Atlantic University
Peter Ricci
Director of the Hospitality and Tourism Management Program at Florida Atlantic University
Florida Atlantic University
Episode: Why Hotels Raised Pay and the Quit Rate Got Worse - Peter Ricci, Florida Atlantic University
Hans Pfister
President of Cayuga Collection
Cayuga Collection
Episode: How a Coffee Table Book Turns Guests Into Raving Fans - Hans Pfister, Cayuga Collection
James Ferguson
Former Hotel General Manager, author of Confetti Culture Playbook, keynote speaker
Confetti Culture/Author
Episode: Stop Waiting for the Big Wins to Celebrate - James Ferguson
Stephen German
Senior Vice President of Product at Actabl
Actabl
Episode: AI Only Works for Hotels in This Order: Data, Intelligence, Action - Stephen German, Actabl
Sarah Kopit
Editor-in-Chief, Skift
Skift
Episode: The Squeeze: Why Hotel Owners Are Getting Crushed - Sarah Kopit, Skift
Larry Cuculic
CEO of BWH Hotels
BWH Hotels
Episode: Hospitality Starts Before Guests Step on Property - Larry Cuculic, BWH Hotels
Jason Littrell
Founder/leader of an AI and automation business serving hospitality; builds AI systems for phones, reviews, and revenue recovery
Kinetic Management Systems (KMS)
Episode: AI for Discoverability, Reviews, and Revenue - Jason Littrell

Host

Josiah Mackenzie
Host of discussions focusing on innovative practices and insights in the hospitality industry.

Reviews

4.8 out of 5 stars from 108 ratings
  • So great

    So great for learning about Hospitality.

    Apple Podcasts
    5
    Ahmed Alebadan
    United States9 months ago
  • Keep them coming!

    Love the latest episodes, especially the one with Anthony Torres on Kimpton. Please keep them coming!

    Apple Podcasts
    5
    Alvaro Cana
    United Statesa year ago
  • 💎💎💎

    Interesting people doing interesting things is a perfect description! As a sustainability professional with plenty of hospitality clients, love that this podcast highlights so many diverse industry members! From the more recent episodes I’d recommend tuning into how art drives revenue and lead with listening. I’ve never seen another podcast churn out this much content, and it’s a great mix of shorter bingeable episodes and longer in depth interviews! -Astrapto

    Apple Podcasts
    5
    _doremi101
    United States2 years ago
  • Hospitality DNA

    If you work in hospitality you should listen to Hospitality Daily Podcast! I look forward to my daily drive and tuning in to hear who is being interviewed and what they have to say. If you have the Spirit To Serve in your DNA and love the hospitality industry this podcast is for you!

    Apple Podcasts
    5
    MNPROCK
    United States2 years ago
  • Terranea

    Ok place

    Apple Podcasts
    4
    cfdavila
    United States2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

The accessible nature and diversity of topics covered resonates well with a broad audience interested in hospitality and travel.
Listeners appreciate the timely and relevant discussions about the hospitality industry, noting that the episodes provide valuable insights and industry knowledge.
Many reviews highlight the engaging format and interesting guests, making it a go-to resource for professionals seeking to stay informed.

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Talking Points

Recent interactions between the hosts and their guests.

Why Hotels Raised Pay and the Quit Rate Got Worse - Peter Ricci, Florida Atlantic University
Q: How are hospitality leaders meeting the moment on talent?
Leaders are experimenting with pay scales, flexible scheduling, and targeted tech tools, but adoption is uneven. Successful properties combine strategic planning with executive buy-in to implement flexible models that reduce turnover while preserving service standards.
Why Hotels Raised Pay and the Quit Rate Got Worse - Peter Ricci, Florida Atlantic University
Q: What do you see as the biggest barrier holding the industry back right now?
The biggest barrier is aligning flexibility with on-site requirements, plus convincing leadership used to a traditional 9-to-5 mindset to adopt scheduling and tech-enabled workflows that can still deliver high guest service.
BWH Hotels CEO Larry Cuculic: How Mentors Shaped My Leadership
Q: How did this path start for you when you were young?
Larry describes being inspired by presentations from West Point cadets at Hoosier Boys State, the influence of his bricklayer father and uncles, and how a meeting arranged by his father with Adam Benjamin sparked the path toward West Point, followed by a congressional nomination and athletic recruitment that led to the academy.
How BWH Helps Hotel Owners Cut Costs Through Operations - Larry Cuculic
Q: What concrete steps are you taking to help owners navigate rising insurance costs and other financial pressures?
We've introduced a comprehensive suite of financial and risk-management tools, including a guest management system to improve efficiencies, a global property management system, a disciplined supply program, and a captive general liability program with partners like CNA and Willis Towers Watson to lower premiums while meeting brand standards and safety requirements.
How BWH Helps Hotel Owners Cut Costs Through Operations - Larry Cuculic
Q: How does your governance and structure build trust with hotel owners across different regions?
We have a governance model where hoteliers elect directors in seven districts, creating direct accountability. There are rules that protect members' interests, such as market area protections, and leaders remain accessible to owners, including direct mobile contact, with a commitment to respond within 24 hours, which reinforces trust.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Frequently Asked Questions About Hospitality Daily Podcast

What is Hospitality Daily Podcast about and what kind of topics does it cover?

This podcast features engaging discussions with a diverse array of thought leaders and innovators within the hospitality industry, reflecting on current trends, innovations, and best practices. Topics frequently covered include the impact of technology on travel behavior, the evolving landscape of consumer expectations, and strategies for operational excellence in hospitality. Each episode emphasizes the importance of genuine connections, adaptability, and inclusive approaches to meet changing market demands, painting a vibrant picture of the hospitality sector's future.

Where can I find podcast stats for Hospitality Daily Podcast?

Rephonic provides a wide range of podcast stats for Hospitality Daily Podcast. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to Hospitality Daily Podcast and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.

How many listeners does Hospitality Daily Podcast get?

Rephonic provides a full set of podcast information for three million podcasts, including the number of listeners. View further listenership figures for Hospitality Daily Podcast, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.

What are the audience demographics for Hospitality Daily Podcast?

Rephonic provides comprehensive predictive audience data for Hospitality Daily Podcast, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.

How many subscribers and views does Hospitality Daily Podcast have?

To see how many followers or subscribers Hospitality Daily Podcast has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to Hospitality Daily Podcast?

These podcasts share a similar audience with Hospitality Daily Podcast:

1. Masters of Scale
2. HBR On Leadership
3. Raging Moderates with Scott Galloway and Jessica Tarlov
4. Pivot
5. TED Talks Daily

How many episodes of Hospitality Daily Podcast are there?

Hospitality Daily Podcast launched 4 years ago and published 1255 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Hospitality Daily Podcast?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for Hospitality Daily Podcast?

Rephonic pulls ratings and reviews for Hospitality Daily Podcast from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

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How do I access podcast episode transcripts for Hospitality Daily Podcast?

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What guests have appeared on Hospitality Daily Podcast?

Recent guests on Hospitality Daily Podcast include:

1. Nick Slavin
2. Dr. Peter Ricci
3. Peter Ricci
4. Hans Pfister
5. James Ferguson
6. Stephen German
7. Sarah Kopit
8. Larry Cuculic

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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