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Artwork for Hospitality Daily Podcast

Hospitality Daily Podcast

Josiah Mackenzie
Hospitality
Artificial Intelligence
Hospitality Industry
Leadership
Guest Experience
AI In Hospitality
Wellness
Customer Experience
Hotel Management
Actabl
Technology
Hospitality Daily
Actable
Travel
Forbes Travel Guide
Hospitality Technology
Hyatt
Operational Efficiency
Innovation In Hospitality
Hotels

Stay informed and inspired to delight people and grow your business with daily conversations with interesting people doing interesting things. Hosted by Josiah Mackenzie.

PublishesDailyEpisodes1339Founded4 years ago
Number of ListenersCategories
BusinessPlaces & TravelSociety & Culture

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Artwork for Hospitality Daily Podcast

Latest Episodes

What does becoming an AI-first company make possible for hotels and their guests? Kevin King, CEO of Shiji International, shares how Shiji is building on years of investment in connected technology to develop AI with hotel companies, simplify complex... more

In this episode, Chris Anderson, the Professor and Area Chair of Services Management at the Cornell Nolan School of Hotel Administration, shares what he has learned as owner of a historic inn in Ithaca. 

You'll hear why owning a property where most ... more

In this episode, Chris Anderson, the Professor and Area Chair of Services Management at the Cornell Nolan School of Hotel Administration, shares what he's learned about how hotel leaders learn, from teaching both 20-year-old undergraduates and 65-yea... more

In this episode, Cally Coombs, the fifth-generation innkeeper at Little River Inn, shares how her family's inn on California's Mendocino Coast keeps changing while remaining loved by locals and visitors alike. You'll hear why the bar stays exactly as... more

Key Facts

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Find out how many people listen to this podcast per episode and each month.

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Recent Guests

Dan Kornick
Chief Information Officer at Loews Hotels
Loews Hotels
Episode: How Loews Hotels Puts AI to Work for Guests and Teams - Dan Kornick, Loews Hotels
Alex Cabañas
Founder and CEO of Astound Ventures; Executive Chairman of Pyramid Global Hospitality; board member of Convene Hospitality Group and AHLA
Astound Ventures; Pyramid Global Hospitality; Convene Hospitality Group; American Hotel & Lodging Association
Episode: How to Make Hotels More Profitable and More Human - Alex Cabañas
Chris Anderson
Professor at the Cornell Nolan School of Hotel Administration
Cornell University
Episode: Cornell's Chris Anderson: Why Hotels Can't Wait on AI
Charlotte Weatherall
General Manager at Corinthia London
Corinthia London
Episode: Authentic Leadership and Why Kindness Wins - Charlotte Weatherall, Corinthia London
Drew Bridges
Principal at JMI Realty
JMI Realty
Episode: The Hotel Investor The Wall Street Journal Spotlighted for Using AI to Listen to Guests - Drew Bridges, JMI Realty
Erica Huss
Co-founder of Phosphora, sleep-focused hospitality advisor
Phosphora
Episode: How to Make Hotel Wellness Practical and Profitable - Emily Johnson, Erica Huss, and Jen Veralle
Jen Veralle
Founder of Mindful Drinking Movement and Wild Rise Sauna
Mindful Drinking Movement / Wild Rise
Episode: How to Make Hotel Wellness Practical and Profitable - Emily Johnson, Erica Huss, and Jen Veralle
Matt Schwartz
Chief Technology Officer, Sage Hospitality Group
Sage Hospitality Group
Episode: Our 4-Layer AI Framework: Data, Reporting, Insights, Action - Matt Schwartz, Sage Hospitality Group
Christina Poon
General Manager, soon-to-be open Detroit edition
Hospitality executive
Episode: The Unexpected Joy of a Career in Hospitality - Christina Poon

Host

Josiah Mackenzie
Host of Hospitality Daily

Reviews

4.8 out of 5 stars from 114 ratings
  • So great

    So great for learning about Hospitality.

    Apple Podcasts
    5
    Ahmed Alebadan
    United Statesa year ago
  • Keep them coming!

    Love the latest episodes, especially the one with Anthony Torres on Kimpton. Please keep them coming!

    Apple Podcasts
    5
    Alvaro Cana
    United States2 years ago
  • đź’Žđź’Žđź’Ž

    Interesting people doing interesting things is a perfect description! As a sustainability professional with plenty of hospitality clients, love that this podcast highlights so many diverse industry members! From the more recent episodes I’d recommend tuning into how art drives revenue and lead with listening. I’ve never seen another podcast churn out this much content, and it’s a great mix of shorter bingeable episodes and longer in depth interviews! -Astrapto

    Apple Podcasts
    5
    _doremi101
    United States2 years ago
  • Hospitality DNA

    If you work in hospitality you should listen to Hospitality Daily Podcast! I look forward to my daily drive and tuning in to hear who is being interviewed and what they have to say. If you have the Spirit To Serve in your DNA and love the hospitality industry this podcast is for you!

    Apple Podcasts
    5
    MNPROCK
    United States2 years ago
  • Terranea

    Ok place

    Apple Podcasts
    4
    cfdavila
    United States3 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Positive sentiment about the depth and industry impact of conversations.
Diversity of guests and topics keeps episodes fresh and relevant.
Listeners appreciate the mix of leadership and tech-focused episodes for career growth.
Great insights on AI and ROI in hospitality, with practical takeaways.

Talking Points

Recent interactions between the hosts and their guests.

The Weekend Class That Changed My Career - Matt Schwartz, Sage Hospitality Group
Q: Could you describe today how you would describe your role?
Matt explains his dual responsibilities across technology and marketing, highlighting how he moved from IT operations to overseeing the marketing organization and how analytics and data shape decision-making.
How AI Is Changing My Work and Life as a Hotel Leader - Matt Schwartz, Sage Hospitality Group
Q: Are there any particular resources or formats you've found useful recently for learning about AI?
Yes, I connect with peers in and outside hospitality, participate in IT leader communities, and use a mix of newsletters, thought leadership (like Ethan Mollick's work and TLDR), and company‑provided resources to stay informed and inspired.
How AI Is Changing My Work and Life as a Hotel Leader - Matt Schwartz, Sage Hospitality Group
Q: What have you learned about managing pace, intensity, and burnout as these AI changes accelerate?
I've learned to anchor on our primary goals, pursue AI fluency proactively, and look for ways AI can handle repetitive tasks so leaders can spend more time with people and on meaningful work, which also supports personal well‑being.
How We're Leading AI Adoption With a Human-First Approach - Matt Schwartz, Sage Hospitality Group
Q: What is your approach to fighting fear and resistance to AI adoption across teams?
The strategy centers on clear communication about the purpose of AI, targeted training, and visible progress through formal education (OpenAI Academy) and practical usage. By demonstrating tangible benefits and providing a structured path to proficiency, resistance is reduced as people see how AI can actually save time and enhance guest interactions.
AI is the Tool. Mindset is the Operating System. Hospitality is the Outcome. (Danica Smith)
Q: What practical advice do you have for leaders to manage AI adoption without overwhelming their teams?
Treat AI adoption as an organizational change effort: place it in the org chart, ensure leaders coordinate across departments, provide coaching and mental space, and avoid random tool rollouts without a clear use case and supportive culture.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Frequently Asked Questions About Hospitality Daily Podcast

What is Hospitality Daily Podcast about and what kind of topics does it cover?

Across recent episodes, conversations center on how technology, data, and human-centric leadership are reshaping hospitality. Guests include hotel operators, asset managers, and technology leaders discussing AI-enabled operations, labor optimization, data governance, and innovations in guest personalization. The discussions frequently connect practical, ROI-focused tech implementations (like HE Labs and Actabl's AI workflows) with broader themes of leadership development, sustainable profit models, and the evolving hotel ownership landscape. A distinctive thread is balancing high-touch guest experiences with smart, scalable tech that preserves human connection, making it valuable for operators, tech providers, and executives evaluating how ... more

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How many listeners does Hospitality Daily Podcast get?

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Which podcasts are similar to Hospitality Daily Podcast?

These podcasts share a similar audience with Hospitality Daily Podcast:

1. A Bit of Optimism
2. The Modern Hotelier
3. Masters of Scale
4. Lenny's Podcast: Product | Career | Growth
5. HBR IdeaCast

How many episodes of Hospitality Daily Podcast are there?

Hospitality Daily Podcast launched 4 years ago and published 1339 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Hospitality Daily Podcast?

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What guests have appeared on Hospitality Daily Podcast?

Recent guests on Hospitality Daily Podcast include:

1. Dan Kornick
2. Alex Cabañas
3. Chris Anderson
4. Charlotte Weatherall
5. Drew Bridges
6. Erica Huss
7. Jen Veralle
8. Matt Schwartz

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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