
Do you want to create a healthcare organization that strives for zero harm through principles-based leadership, Lean practices, and real-time, root-cause problem solving? We share conversations with Value Capture advisors, clients, and thought leaders, exploring how to create “habitual excellence” (a phrase coined by Value Capture’s founder Paul O’Neill) by engaging everybody in creating a culture... more
| Publishes | Monthly | Episodes | 112 | Founded | 6 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | ManagementBusiness | |||

In this episode, host Ken Segel talks with Donise Musheno, Vice President of Perioperative Services at Lancaster General Hospital (Penn Medicine), about leading large scale operational transformation through trust, culture, and systems thinking. When... more
In this episode, Justin McElhattan leads with humility in such a deeply authentic way that it took us years to convince him to be a guest on this podcast. We persevered because as the CEO and then Group President of Industrial Scientific, Justin brou... more
In this episode, the Lakeridge Health team reflects on their shift from DMS 1.0 to 2.0. Their first system was filled with activity, but huddles and routines often felt disconnected from real daily problems, and strategy came across as too top-down. ... more
This episode of Habitual Excellence featuring Jake Raymer will have health care leaders thinking deeply and acting differently. Raymer is both the past education director for the Shingo Model and just did 7 years as the Chief Transformation Officer a... more
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I am excited, motivated and inspired. Loved the “on the ground” stories from a leader working and learning from Mr. Paul O’Neill! Following beyond the education, I was struck how many times Bill reflected back to what he had seen, what he experienced and what he learned as he continued forward in his career. An amazing leader can change the course of a company, and the course of so many lives!!
Thanks for sharing what can happen when leaders are principled, values based and care for others!









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this podcast launched 6 years ago and published 112 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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