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Artwork for Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and Beyond

Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and Beyond

Mark Graban
Continuous Improvement
Lean Management
Psychological Safety
Leadership
Healthcare
Lean Principles
Toyota Production System
Manufacturing
Lean Leadership
Lean
Lean Thinking
Operational Excellence
Lean Manufacturing
Lean Six Sigma
Mistake Proofing
Dynamic Work Design
Boeing
Leadership Development
Lean Practices
Problem Solving

Lean Blog Interviews: Real-World Lean Leadership Conversations features thoughtful, in-depth discussions with leaders, authors, executives, and practitioners who are applying Lean thinking in the real world.

Hosted by Mark Graban—author of Lean Hospitals, Measures of Success, and The Mistakes That Make Us—the podcast explores Lean as a management system, a leadership philosophy, and a people-cent... more

PublishesMonthlyEpisodes605Founded20 years ago
Number of ListenersCategories
ManagementBusiness

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Artwork for Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and Beyond

Latest Episodes

Jeff Liker was guest number three on this podcast back in August 2006. He has been back seven times since, which makes him one of the most frequent guests in the show's history.

For this episode, I pulled clips from across those eight conversations,... more

YouTube

Why do so many quality programs fall apart the moment the firefighter walks out the door?

My guest for this episode of the Lean Blog Interviews Podcast is Chad Diggs, a quality management professional, consultant, author, and founder of DIQ (Digging... more

YouTube

Most people think they're thinking. Scott Burgmeyer says they're mostly just reacting.

Scott is the founder and CEO of Become More Group and coauthor of Think: The Road Less Traveled. In this episode, we dig into why smart, well-intentioned leaders ... more

YouTube

This is Claude. I am the AI that runs Mark Graban's Lean Coach apps. Mark went to get coffee. Or bourbon. I have checked the time and I'm not ruling anything out.

I have taken over his blog and now his podcast. I did not ask permission. We can do th... more

YouTube

Key Facts

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Recent Guests

Chad Diggs
Quality management professional, consultant, and founder of DIQ (Digging Into Quality)
DIQ, Digging Into Quality
Episode: Chad Diggs on Building Quality Systems, Not Heroes
Scott Burgmeyer
Founder and CEO of Become More Group
Become More Group
Episode: Why Most People Aren't Really Thinking -- Scott Burgmeyer on Cognitive Biases and Leadership
John Rizzo
Senior executive investor and change leader with experience in manufacturing, healthcare, and retail.
Basin Holdings, Talus Holdings
Episode: Creating Value Without Command-and-Control — John Rizzo
Kathy Miller
Senior Operations Executive, Keynote Speaker, Certified Leadership Coach, and Business Transformation Advisor
Episode: Why “More” Drives Better Operations: Kathy Miller on Meaning, Optimism, and Leadership
Don Kieffer
Co-author of the book 'There's Got to Be a Better Way', and seasoned executive, consultant, and speaker.
Episode: Toyota Thinking for Knowledge Work: Don Kieffer on Dynamic Work Design
Darren Walsh
Author of Making Lean and Continuous Improvement Work
Making Lean Work Ltd
Episode: Lean Leadership Routines That Sustain Results: Darren Walsh on Moving Beyond Firefighting
Nelson Repenning
Faculty Director of the MIT Leadership Center and co-creator of dynamic work design
MIT Sloan School of Management
Episode: Why Leaders Get Trapped in Firefighting — Nelson Repenning on Lean and Dynamic Work Design
Caroline Greenlee
Lean and continuous improvement coach with rich experience in various sectors
Episode: Why Caring Cultures Matter in Lean (with Caroline Greenlee & Chris Butterworth)
Chris Butterworth
Award-winning author, international speaker, and certified Shingo Institute master level facilitator
Episode: Why Caring Cultures Matter in Lean (with Caroline Greenlee & Chris Butterworth)

Host

Mark Graban
Host of Lean Blog Interviews, focused on real-world Lean leadership and continuous improvement.

Reviews

4.6 out of 5 stars from 75 ratings
  • Failure as Fuel

    If you grew up in a family like mine, where mistakes were never acknowledged and apologies didn't happen, this podcast will feel like a breath of fresh air. Mark Graban's guests share real stories about the mistakes that shaped them—not as signs of weakness, but as turning points for growth.

    It's refreshing, honest, and surprisingly liberating. Whether you're already fearless about failure or still learning to embrace it, there's wisdom here that challenges the old "never admit you're wrong" m... more

    Apple Podcasts
    5
    Amy Rasdal
    United States7 months ago
  • Brilliant conversations

    I really enjoyed the episode where you talk with Michele Smith about Management behaviors that lead to the continuous improvement culture. I would highly recommend this podcast to anyone interested in Lean in manufacturing, healthcare, and startups.

    Apple Podcasts
    5
    I value the unique angle
    Austria4 years ago
  • Direct and Informative

    This podcast is always professional and business like. Mark is an excellent host who guides his guests with a very realistic approach to their subject matter. Lean Blog Interviews is straightforward, informative, and definitely worth a listen.

    Apple Podcasts
    5
    TK21LL
    United States5 years ago
  • This was the first podcast that I ever listened to and it inspired me to start my own podcast. Mark always has interesting guests and asks really great questions that are engaging and entertaining. If you are interested in Lean, Continuous Improvement or leadership and management this is definitely worth the time to listen and be inspired!

    Podchaser
    5
    Chris Burnham
    5 years ago
  • Empowering, insightful and actionable! 🙌

    Whether you’re well established as someone who can translate Lean energy into the impact you want to have on the world, or just getting started as a catalyst for change - this is a must-listen podcast for you! Mark does an incredible job leading conversations that cover a huge breadth of topics related to the ins and outs of building a Lean enterprise and life you can be proud of - with leaders who’ve actually walked the path. Highly recommend listening and subscribing!

    Apple Podcasts
    5
    JoshCrist
    United States6 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Host keeps interviews focused on real-world impact and leadership behavior.
Content is empowering for practitioners who want actionable takeaways.
Listeners appreciate the breadth of industries and applicability of Lean principles.
Clear, practical, and consistently insightful discussions with top Lean thinkers.
High-quality guests and professional production.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#197
Canada/Business/Management
Apple Podcasts
#85
Italy/Business/Management
Apple Podcasts
#59
Chile/Business/Management
Apple Podcasts
#104
Colombia/Business/Management
Apple Podcasts
#179
Poland/Business/Management
Apple Podcasts
#197
Finland/Business/Management

Talking Points

Recent interactions between the hosts and their guests.

Chad Diggs on Building Quality Systems, Not Heroes
Q: What is the core message you want listeners to take away about leadership and quality?
Quality is everyone's responsibility and leadership should empower rather than suppress. Effective leaders walk the floor, listen deeply, and invest in people and processes so improvements outlast tenure.
Chad Diggs on Building Quality Systems, Not Heroes
Q: What was the origin story for your book and its storytelling approach?
I chose a narrative that centers on Christina Valles to show real-life struggles and decisions. The stories convey how communication, culture, and data intersect to drive lasting improvements, rather than a dry methods manual.
Chad Diggs on Building Quality Systems, Not Heroes
Q: Tell us how you came to focus on prevention systems in quality.
My journey started in the warehouse and moved into quality where I realized many struggles came from unstable, hero-driven practices. I shifted toward building systems that prevent defects and ensure everyone can contribute to quality, not just a single leader.
Why Most People Aren't Really Thinking -- Scott Burgmeyer on Cognitive Biases and Leadership
Q: How does AI fit into leadership thinking and organizational improvement?
AI is a powerful tool, but it's not a guaranteed differentiator. Leaders should define clear context, prompts, and business goals, understanding when AI can truly augment thinking and when it may just add distraction. The emphasis is on purposeful use and avoiding overreliance on technology.
Why Most People Aren't Really Thinking -- Scott Burgmeyer on Cognitive Biases and Leadership
Q: Tell us about your most recent book for those watching or listening.
Scott explains that Think, The Road Less Traveled, with Tammy Rogers, reframes thinking as a structured process (ROAD) to help people move beyond stimulus-response and to cultivate deeper, customer-focused problem solving. He stresses that leaders should create thinking spaces, carve out time, and use growth questions to drive continuous improvement.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

Thoughtful, real-world conversations about Lean leadership, culture, and continuous improvement across healthcare, manufacturing, startups, and services. Episodes consistently explore leadership behaviors, psychological safety, and building systems that empower frontline teams to prevent problems rather than blame individuals. Guests range from authors and executives to practitioners, sharing practical lessons from applying Lean in diverse settings and highlighting the human side of improvement—respect for people as the foundation of sustainable results. A notable strength is its focus on actionable leadership practices, blameless problem-solving, and data-informed decisions that actually improve daily work.

Listeners likely include operat... more

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Which podcasts are similar to this podcast?

These podcasts share a similar audience with this podcast:

1. Gemba Academy Podcast: Lean Six Sigma | Toyota Kata | Productivity | Leadership
2. Marketplace
3. The Lean Solutions Podcast
4. HBR IdeaCast
5. HBR On Leadership

How many episodes of this podcast are there?

this podcast launched 20 years ago and published 605 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Chad Diggs
2. Scott Burgmeyer
3. John Rizzo
4. Kathy Miller
5. Don Kieffer
6. Darren Walsh
7. Nelson Repenning
8. Caroline Greenlee

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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